The experience was good. They helped me with all sedan features as I am planning to buy Sentra
After an unsuccessful attempt at making a deal for a new Nissan Rogue at a local dealership ; Unhaggle was able to close the sale to what I thought was a fair deal.
Thank you;
M.G.
I not only bought one vehicle but two. Vehicle one is 2014 Murano SV AWD, Vehicle two is a 2014 Maxima SV premier. The sales person, Mark Vautour was congenial, professional and most of all knowledgeable about the product . He was patient in spending time with my numerous question concerning the Vehicles. No question went unanswered. I also had extensive interaction negotiating the purchases with Mr Elias Safatli, very accommodating able to make the two deals to my satisfaction. When all was said and done I have two extremely nice vehicles, while avoiding the nerve racking experiences normally associated with new car purchases. I strongly recommend a person interested in purchasing a Nissan product in the area check this dealership out first. Primo Service!
Dealership basically ignored the Uhaggle approach. When we sat down to price the vehicle I was only shown two financing options with various downpayment options. When I asked "but what is the total price for a cash deal?" I was told "We don't do cash deals." When I insisted, they gave me a price which was thousands of dollars higher than what Unhaggle suggested as a top limit. So I thanked them for their time and left. Disappointing experience.
I had an excellent service appointment experience today. After making the drive from Ontario I had a large rattling sound coming from my exhaust. I showed early in the morning with out an appointment and Kelly was able to get my Nissan in for an repair. Many thanks Kelly and to all the staff at O’Regans Nissan for their excellent customer service. I wouldn’t hesitate to recommend them for all your service requirements.
Our Nissan Sentra's transmission went bad, and Mike Harris, the manager at Service Nissan went above and beyond to help us get it fixed. He and his team helped turn a miserable situation into a happy one.
Just moved here, and needed an msi done on my nissian leaf electric car. I had to travel very far to get this done. The friendly staff at nissian were kind enough to let my husband and I to work out of the dealership for the day, as we are Both new at our job and couldn’t take a day off, plus service is only open during the weekday. They were kind and nice, and let us even work out of a private booth area. The service guy was nice and charged my car for me so we could get home.
The whole team there is great and shout out to Kelly who are was also super helpful. they went above and beyond and I’ll be going there again.
We recently purchased an Infiniti QX55 from Mike. It was an excellent, no pressure experience. He is very knowledgeable and easily answered all of our questions. A storm knocked out the electricity but we were still able to make the deal!
Just bought a car from this location. Dealt with Raed. He was absolutely incredible throughout the entire process. Would definitely recommend anybody interested in purchasing a vehicle to consider this location, and go through Raed! Thanks a lot man, I really appreciate all your help! Also want to say thank you to Amanda for making the financing a breeze! I will be back in the future!
Purchased my truck at Nissan Halifax. Raed was very knowledgeable and extremely helpful during the entire process. Kim made the financial aspect very smooth and easy to understand. Would highly recommend this group for anyone interested in buying!
Had a great experience buying a used 2016 Nissan Fronrier. The sale associate Raed was very courteous and showed me few trucks with different features. I went with the one that matched my needs and didn't feel pressured to make a decision. I kept checking other deals online for the same truck and I found out that I got a good deal. I also had a great rate for financing. Kim, the finance lady, made the process smooth and hassle free. She was quick to respond to emails when I wanted information about the vehicle to change my auto insurance a year later. I've had the truck for two years now and I haven't had an issue (fingers crossed).
I had a great time at O'Regan's Nissan Halifax. I thank Raed, the sales rep
who was very helpful and knowledgeable about the cars. He found me the best car. I also thank Amanda the business manager who was also a great help and I highly recommend this dealership.
Had a great experience at O'Regan's Nissan Halifax. I was impressed with the service I got without any pressure. Raed was very friendly and helpful, he also quickly understood exactly what I was looking for. He was knowledgeable about all their vehicles, he and his management team made the process very smooth. I will definitely be buying all my vehicles through him from now on. Overall the best service, and an amazing experience.
Great. I wss in and out fast. Car was ready. No issues. Tks
Some of the best service I’ve ever received from anything to do with cars! Robert White took care of my from the very start! Any promise made was kept! If something couldn’t be guaranteed he was honest about it. Amanda was wonderful to aid us with the financing. She made sense out of the dollar and cents. Can’t thank them enough! Go talk to Robert, he listens to your needs and helps you find the perfect Nissan for your life style!
Friendly no pressure finding the vehicle wanted at reasonable price
Outstanding customer service. Friendly and made me feel valued.
Totally unprofessional and unethical. They should have given us the. Cab coupon but never provided. Service staff was not accommodating. Not recommended.
Had a great experience here, and would definitely recommend talking with Raed. He's super knowledgeable, super helpful and a really nice guy!
What else can I say I own a Nissan.
Terrible customer service. Bought a car here and when I went to the DMV to register the dealer didn't fill out the title. Went back to dealer and they scribbled on title and stamped it over my name making the title void. After wasting 3 hrs of my time I went back to the dealer and was assured they would "take care of it" .They got me my registration but lost the sticker in the process. When I told them the issue they basically said oh well cars in your name now, goodluck. Hard to believe these people sell cars for a living.
Thanks O’Regan’s Nissan and flo my new Nissan Leaf is fully charged! I will be back soon for more energy soon! Full “tank” for only $5!! Unbelievable 😁
Had the pleasure of dealing with Kimberley. Knows her stuff and is great to deal with, made the experience very easy.
Very helpful staff. A special thanks to Fred MacDonald Service Manager. A fine gentleman.
We've purchased two cars from them. On both occasions the experience was good.
Very capable female sales & business staff. Loved making the all female deal!!
Awesome service! Raed explain everything about the vehicle l went in to test drive, very attentive & informative salesperson!
Unless you can refund my 850 bucks you really can’t help me I bought a car from you guys worth 13k inc taxes and it had a major accident on it that no one told me and had a major oil leak .It was under warranty but you guys were too busy to pick up phone calls and book me an appointment I had to go for my job which requires a vehicle to do
I didn’t wanted to loose my delivery job because of your bad customer service! Won’t ever recommend anyone to purchase from you
Always good service in hfx.....I have had 3 Nissan now and will continue to drive to hfx for my service needs
Obviously their temporary location isn't as nice as their new location when it's done... but the service has always been good. This is the 2nd car we've gotten from Richard Blackman and the team and it's been great both times. They don't use high pressure sales tactics and negotiations don't feel like a chore. Would definitely recommend.
Good sales person up front.
So glad that I got up early to drop my vehicle off at my 7:30AM APPOINTMENT for what I was told would be simple repairs, just to find out now, at 4:45PM, they've finished the paperwork and are ready to start repairs, and would like to keep the vehicle overnight. It took you all day to get paperwork done??? And now you expect me to bus home??
I was told these repairs wouldn't take until mid-day, come to find out they haven't even begun. Worst service to date.
Staff are great, the product not so much.
So my Pathfinder AC stopped working, and my wife took the car to check, they guy asking for 2,900 Cad to fix it at the dealer , this will include AC clutch and rear lines, recharge the system and Labour, just an example of how they overcharge, the Ac clutch asking for is $719 CAD while online from rockauto the full AC compressor is $ 282 CAD!!!
They sell you extra warranty from a third party, and they never check if it's covered unless you remind them!!! And yet you will be overcharged anyway by man per hour.
Wait till your car warranty expire, and then post your review.
I like Nissan, but most likely I won't buy it again because of service.
Update,
Nissan contacted me to fix my car, and I could say, they did their best trying to help me to reduce the cost, the sales over Nissan did their best and end up trading my car for a newer one.
I am pleased from Nissan,
Good experience the last time at O’Regan’s Nissan. Friendly staff working in the service department. Seemed pretty efficient with how long it took them to service for an oil change. Would recommend them to any Nissan family member.
Good experience the last time at O’Regan’s Nissan. Friendly staff working in the service department. Seemed pretty efficient with how long it took them to service for an oil change. Would recommend them to any Nissan family member.
Great customer service. No pressure sales.
So my Pathfinder AC stopped working, and my wife took the car to check, they guy asking for 2,900 Cad to fix it at the dealer , this will include AC clutch and rear lines, recharge the system and Labour, just an example of how they overcharge, the Ac clutch asking for is $719 CAD while online from rockauto the full AC compressor is $ 282 CAD!!!
They sell you extra warranty from a third party, and they never check if it's covered unless you remind them!!! And yet you will be overcharged anyway by man per hour.
Wait till your car warranty expire, and then post your review.
I like Nissan, but most likely I won't buy it again because of service.
Good dealership experience. Nice work, but expensive.
Very disappointed in our 2014 Rogue and the lack of help and support from the dealership. Our car had to be taken to O’Regan’s after unexpectedly developing transmission problems at 117k. Our online research shows this has been an issue with Nissan and has been dealt with in the US through lawsuits leading to an extension of the warranty to 200k., as of April 1, 2016. The service manager said that he was unaware of this. Our car sat at the dealership for 3 days before they even looked at it and our call to check on it was not returned so we had to go in person to check. Now we are told it will take a week and a half to get a transmission put in at a cost of over $5000.00. This is a huge expense and inconvenience but the Service manager was quite blasé and not at all empathetic nor willing to offer any options.
We are in the market for a new vehicle but we will definitely avoid O’Regan’s Nissan!!
Friendly, helpful, understanding, fair and very knowledgeable. Would recommend to anyone looking to purchase or lease a new car!
The shuttle service is best. nice service and coffee snacks
We purchased a vehicle at this dealership and our salesman was Robert White, our experience was awesome, Robert went above and beyond to meet our needs, we will definitely be back!
Always fantastic service. Friendly and knowledgeable staff.
Outstanding service. Couldn’t have asked for a better experience. I highly recommend this dealership!!
Very convenient. Very friendly staff and accommodating. They keep you updated with what’s going on with your car and prices are reasonable comparing to the market.
If you'rethinking of doing business here run the other way as fast as you can. Between losing my paperwork, sending me mail in the wrong name or with the wrong vehicle information the place appears to be run by trained monkeys. Brought my vehicle in once for service and when i went to pick it up it wouldn't start. Appointments would be made and when you show up they have no record of it. One month into my lease the paint started peeling off the hood and I was charged for it. Months after I returned my lease I received a large bill for damages that magically appeared on the car after I returned it. Avoid this place like the plague.
Edit 4 months later - Today I received an email from Google congratulating me on over 1000 views for this review. Which made me realize that all those folks don't know how this ends. well, here goes. I emailed the lady below who called my emergency contact the next day looking for me, (once again showcasing their record keeping) I just so happen to be with that person so I hit speakerphone and went from there. She was very nice and let me know that they were all very sorry that this had happened. With my partner beside me while on speakerphone i was told i would be getting a full refund to accompany the apology. I was very happy to hear this and even told them i would remove the bad review after I received it. Two days later however when i went to the dealership their tune had of course changed and i was offered a partial refund. I turned around, walked out the door and will never darken it again.
Awesome service. You can find whatever you need according to your budget.
Good service, just some issues at the moment of choosing a car. They should have been more proactive and gave me more suggestions. But the after service seems good
We couldn't be happier with our purchase experience, we now have a new Nissan Rogue and my wife and I are thoroughly impressed. Our salesperson Angela Fraser-Low displayed a level of professionalism that is far too rare these days. I would not hesitate to recommend her and this dealership to anyone that I know, and hopefully I will be able to do just that in the near future as I know several people that are approaching trade in time. All of our requirements were met and even surpassed, thanks once again to Angela and her team for making this experience an absolute pleasure.
Buying our new Pathfinder at O'Regan's was hassle free and an overall enjoyable experience.
Our Selection Specialist, Derek Rozee, worked together with my wife and I to not only find the right vehicle for our growing family, but also worked hard to get us a deal that fit into our budget.
We would highly recommend purchasing your next vehicle at O'Regan's Nissan from Derek Rozee. It will be our first stop when purchasing our next vehicle, and probably our only stop.
Quick, easy, fun, and personable 👍
It was a great experience. Courteous and efficient sales team with a lot of information and very little high pressure sales. I would not have bought but for the sales team going the distance to make it easy.
Went in to look for a new car and left angry, disappointed and wondering how this place runs at all. Talking with this dealership was probably the most unprofessional and unorganized thing I've ever had to deal with. While the sales team agreed to certain amounts, financing and leasing terms, they attempted to change all of those figures when we went to close a deal. When we said that wasn't what we'd agreed to and we were not interested in paying more for longer, they became aggressive, rude and defensive. I would never recommend this dealership to anyone. Untrustworthy and unwilling to resolve issues professionally. You're better off literally anywhere else.