Excellent service
I had my 2019 Kona with 6400 km in for an oil change. I was barely on the street when the engine died. Within minutes there was smoke coming out from under the hood. Everyone that I have told about this has had the same reaction. They say that they didn't put oil back in. According to Jeff in the service dept the Hyundai's have a problem with the engines seizing. I cannot prove on way or the other what happened but buyer beware if you are thinking about buying a Hyundai do your homework. Also, I would suggest staying away from ttheir service dept. I stress that there is no proof regarding the oil but it appears strange to me.
Excellent service very friendly and no shady tricks.
Very very honest and respectful!
Thanks to Tom & Mike
Quick response and strong price discount, very helpful
I just purchased a Hyundai Tucson from Milton Hyundai & I had a wonderful experience! Kevin, the sales manager assisted me via telephone, giving me different prices and options for a couple different cars I was interested in. This was super convenient and appreciated ! Once it came time for the paperwork side, Asim assisted me throughout the process and was thorough and efficient. I have leased once and am now financing for my first time & I appreciated how he broke things down so I could fully comprehend exactly what I was signing up for. All around great experience.
My experience, at Milton Hyundai, has been really great! So much so that I have purchased 3 cars from them. They have a nice group of people that work well together. From Andrew, in Sales.... To Asim Alam, who takes care of the Financial aspects... To Kevin Ahmed, who makes sure you have what you need and want in a car. Always helpful. Even Kevin Lawson, who checks to make sure you are good. Nice group of people.
Recently purchased 2020 Santa Fe. Extremely happy with the vehicle. the customer service was also amazing. A special mention to DJ who went above and beyond to facilitate my purchase. Great job!!!
The best experience we have ever had buying a car. Very fair, honest, and relaxed. There was never any pressure to buy/up sell. Kevin and Lisa are the loviest people we have ever met at a car dealership and we were not even buying a Hyundai!
I've been going to Milton Hyundai since 2011. Purchased 2 cars there and have used their service department many, many times.
One of the reasons I bought a Hyundai was because of the total experience including the service department.
I also like the rewards program where you get free things and money you can use against the purchase of another car. Things like auto detailing etc which I have been able to take advantage of and use.
I also like that my car gets washed when I take it there for service.
Typically I deal with LaurieAnn. I've never had a bad experience when she's been my advisor over the years. Fair and honest and will treat you well.
I am turning 65 this year and have owned dozens of cars during my life, but this is the very first new car that I have ever purchased.
So I was not sure what to expect from this experience, but I must say that both Victor and Doug made this a truly enjoyable adventure.
I already have 2 other Hyundai's (which I bought used), so I have already made use of the service department for regular maintenance in Milton.
Those positive experiences with this dealership (along with the reliability of my older Hyundai's) have made my decision to shop here for a new car, an easy one.
Victor and Doug even took care of my "special" requests, beyond what I had initially asked for, so hats off for a job well done.
My friend recommended me to go to this dealership as he had a great experience with them and I ended up buying a used 2018 Chrysler 300s from them. DJ was really great and helped me through every step of the way. Thank You DJ for the great experience.
I bought my Elantra from this dealership in January 2019 and had a great experience and recently my friend bought a used 2018 Chrysler 300s from here as well. We had a great experience and DJ was great. He worked with him to find a car that was within his budget.Thank You DJ for the great experience once again.
This dealership is amazing, wish i could give them at 11/10!!!! I took my 2018 Hyundai Tucson in for its 24000kms service ,from start to finish it was a flawless and very pleasant experience. My advisor Thomas was very informative and kind. I often find as a female going into a dealership can be an intimidating experience, not at this dealership. The service was completed faster than expected as well which was a bonus especially on a Saturday. The shuttle drive Shaun was such a pleasure to speak with on my ride home and back to the dealership! He even called me when he was on my driveway at 12:10(Thomas had already let me know to expect him between 12-12:30). Even my sales person Matthew recognized me a year after purchasing the vehicle and asked how I was and how I was still liking the car! Its refreshing to not feel like just a number. They put higher end dealerships to shame!!!!!
Got my wifes Tuscon here in 2016...the entire sales team needs an overhaul. Our experience initially was good, however when it came time to pick up the car after purchase it was still sitting in the exact same spot we parked it after the test drive, dirty from rain, no plates, nothing...sales management didn't seem to care when I expressed my disappointment that the car wasn't ready when they said it was going to be...
Buy your car at a different Hyundai but get it serviced here if you like as the service team is really good and pleasant to deal with...the opposite of the sales team.
Great experience buying my brand New Venue. Great service. D J was wonderful to work with and spent as much time as I wanted explaining everything I needed to know without ever feeling rushed. Looking forward d to getting the same great service in the maintenance of my vehicle. Thanks for making this purchase seamless.
What a great experience shopping for and purchasing a certified pre-owned vehicle at Milton Hyundai, Matthew our sales rep worked hard over 2 weeks to find the right fit and great deal for our family. Matthew is professional and personable and continues to treat me like a valued customer post sale.
Thanks Matthew for everything.
I needed a cheap and safe car and I found an old Honda they were selling from a trade-in online. I came in and worked with Matt and he understood my budget and what I needed, he did not try to upsell me to something I wasn't there for, we just did the deal and it was great. Car is great, they had it ready on time, he showed me all the work they had done in the service orders from the shop to safety it and I would shop here again.
We purchased Hyundai Palisade from Milton Hyundai. Our sales representative Doug was wonderful! He was very knowledgeable and made us feel comfortable. He didn't really push anything so we felt at ease. The manager was super approachable and kind as well.
We brought a toddler with us and they were very patient with him as well.
We highly recommend getting a vehicle from Milton Hyundai! We won't go anywhere else!!
As always Milton doesn't disappoint. Milton Hyundai best service ever, first time owning a car got the most amazing advice and care ever. Customer service was at the tippity top. Shout out to Thomas and Jeff! You guys are awesome sauce! I was expecting to wait for my winter tires all day but NOPE, dropped my car off at 8:30 and left, got a call two hours later saying it was ready to go. Not. going.anywhere. else. 👏🏼 👏🏼 Thanks team! 🥂
I have been utilizing the services of Milton Toyota for over a year now and I have to say how pleased I am with the attention to detail provided by their Service Staff. I find them helpful, courteous, knowledgeable and most of all willing to stand behind their product. The staff at this dealership truly go above and beyond to ensure the well being of their Branding. Thanks again Jitesh for always making me feel like a somebody.
I recently had to go to Hyundai for a recall. They promised to wash my car as well, but when I went to pick up my car it was not washed. How can I trust that the original reason for the recall was fixed when simple promises are not fulfilled?
I've always been getting exceptional service from the service department at Milton Hyundai. Everyone is very kind and courteous, and they actually care about their customers. Have been coming here and will continue to have my vehicle serviced here for as long as I own a Hyundai vehicle.
Thank you Milton Hyundai for the exceptional service and experience! From the start to finish, Matthew made the process so effortless and exciting and was ready with an answer for any question we would have. Thank you Asim for your dedication and making sure we got the best!
Really appreciate the passion & professionalism of the staff. My mom and I enjoyed the whole experience, love our car, would 11/10 recommend!!
The sales man Stephen Pacuic was acting a bit too smart and told us they don’t negotiate. I showed him another car which was the same exact model but with less miles and for the same price. I asked him to explain how can a car with 20k more miles be of the same price and he had no answer. He continued acting smart and lost a guaranteed sale.
I went and bought the car from Hyundai Bolton and Kyle Horvath is one of the best salesman I have interacted with.
Exceptional experience from start to end with the purchase of my new vehicle. Thank you so much. In this time and age customer service is hard to find. You definitely got it at Milton Hyundai. Keep up the amazing team work. I hope to bring others your way. Thanks 🙏
Dealing with the Milton Hyundai team was great when we purchased our new vehicle. Kevin, Faryal, Victor, Mike and Jeff were all there to support all our questions and concerns. Special thanks to Doug our sales rep in helping bridge our new partnership between Hyundai Milton and our family. We see our new vehicle as an investment for years and Doug’s patience and professionalism helped cement our decision. Thank you Milton Hyundai for a great experience in purchasing our vehicle and the continued support after.
Sales staff were very helpful, knowledgeable and friendly - and the best part, no pressure or sleazy sales tactics! Highly recommend this dealership for great service and a positive sales experience 😁
I could not have asked for a better experience in purchasing a car from Milton Hyundai. My associate, Andrew St Jacques was very thorough in making sure I made a well informed decision. He made time in his schedule to sit down with me and go through all of the purchasing options. I am more than happy with my new Hyundai. I highly suggest if you're looking for someone to be honest and help you find the car that matches your needs and lifestyle, ask for Andrew you will not be disappointed!
Got my brand new 2019 Hyundai Ioniq. Fantastic service from Stephan P. and the rest of the staff.
Downside was the approach of the financial people in order to sell the warranty plans.
Rest everything was just awesome.
Highly recommended.
Chief
DJ and Faryal are simply amazing. Our family has now purchased four vehicles from this incredible team. DJ goes above and beyond, truly cares for his clients and always adds his own personal touch. Faryal works very hard to ensure the Purchase Agreements are approved and processed at the best rate possible!! My Advice? Head to Milton Hyundai, it's worth the drive to Milton!
Absolutely Amazing Experience- It was our privilege to work with 'Stephen Paciuc' - He took care of all our concerns and would regularly follow up with questions/concerns or updates. A great guy to go to if you are in the market for a new car. The Team is excellent and will look after you like family. Can't wait to go back for our next car.
Best car experience EVER! Highly recommend this dealership for a new car purchase. I was clear on my needs and those were respected throughout the entire process as was my time. Thanks again!
Absolutely horrible experience. Would add 0 stars If I could. I Went last year for a recall on my 2011 Sonata and it came back worse than before; the right side controls of my steering wheel stopped working after I got my vehicle back, so I can't use my cruise control or check between the different dash view settings and when I told the clerk at the dealership he told me it was a just a coincidence this happened and that they did not do anything and it was unrelated and that I had to spend $145 to fix this and would not help me without having to pay to even have the car looked at. The buttons were working 100% before this because I use them everyday, so it is not just a coincidence they stop working immediately after I get my car back from the service recall. Clearly some wires were unplugged on purpose so that I would have to pay to get it looked at and fixed. The engine light also was on when I got my car back and the clerk also told me it was an unrelated problem and again had to pay to have it looked at. I told him to run the codes and clear the light so that I can check with my own mechanic because after the steering wheel control incident I felt like I could not trust the dealer anymore. I got the codes, went to my personal mechanic, and no codes showed up and nothing was wrong and the engine light never came back. A clear sign of scam here only looking to fish as much money out of me. My family has purchased 2 vehicles here in the past and every time we are at this dealership we experience atrocious customer service with having our cars delayed for pickup. We will never come back here ever again and I implore others to please look at other options in vehicle brands or at least a different Hyundai location. I have another recall for my car that I refuse to book because I am honestly afraid my vehicle will come back worse than before like how it did last time and will be told to pay more. I am very disappointed now that I can't even trust my dealership and have to deal with the fact that there is another recall on my vehicle that I cannot get taken care of because of fishy dealership tactics. Please everyone stay away.
Excellent service!! I was able to get an appointment easily that fit my schedule, the service staff were very friendly and efficient, and the quality of care was above expectations. Definitely recommend!
Just got my new first car in Canada, a Tucson! Very friendly and helpful staff, was a pleasure working with them! Detailed instructions, test-drive with no appointment, and follow-up. Doing business with Andrew and Asim was a pleasure. Highly recommended!
I felt like family from the moment I stepped into Milton Hyundai to the moment that I picked up my car. You can see that DJ, the product advisor, genuinely cares and went out of his way to make sure that my car shopping experience was a great one. Faryal, the finance manager, was very informative and went above and beyond to make sure I had everything that I needed. My experience with Mike was equally great. Kevin, thank you for securing a car that had virtually no inventory in Ontario. For these reasons, and many more, I would absolutely recommend Milton Hyundai!
I found the staff to be informative and very professional. Shami from Sales did an excellent job.
i didn't know anything about Hyundai vehicles and got a thorough walk through to enable me to make an excellent decision.
I would recommend this team to everyone
Staff were very helpful in securing a new car that had virtually no inventory in Ontario due to a rebate program. They did what they could on price to reduce the impact on my family when we had to go to a higher trim level. Matthew was super helpful and involved every step of the way! We hope this level of service continues for many years to come as we enjoy our new tow vehicle. My only suggestion would be that, given that our new vehicle can tow 5000 lbs., it would have been super convenient to have a hitch with 7-pin (brake controller) installed on location; however, I understand the why, but perhaps this is something to look into for them. Thanks Milton Hyundai!
Both DJ Jain & Matthew Gravelle were exceptional in showing explaining the vehicle and make the buying of a fabulous vehicle so easily. My daughter bought a Hyundai Tuscan and it runs so smoothly and the interior is spacious and all features are amazing. Thank you for the assistance by the account manager for arranging financing. We are very happy with our experience. You should come and shop here. Thank you DJ & Matthew
Just bought a 2019 Elantra and it was the best experience that DJ gave me as a first time buyer. I am impressed by how friendly he is and how he treats all his clients like family. 100% recommended!
I went to Milton Hyundai for a recall repair on my Sonata. First off they forgot to pick me up so I called and a hour later they arrived. I took this all in stride and was still happy they picked me up. My car was ready and I went in and started the car and the service engine soon light was on. Went back in and told LaurieAnn and she took the keys and my work order and went to the shop to get it checked. Five minutes later she says it’s all fine so I say thanks and get in the car and start it again. Light is on again so I tell her again and she brings the keys to the shop again. Now she comes with this hand written piece of paper say the light was on when the mechanic got it so they left the car like that. I told her when I left the car there was no service light on. The work order that I have says nothing about the service light on. Should you not record it and tell me before I leave? She made me feel like I knew and it’s my fault. She gets a price of $235 to fix it and tells me to drive it a couple of times to see if the light will go off. I am telling you now again there was no SERVICE LIGHT ON.How dare you make me feel like I lied to you. Do your job properly and this would never happen. If I where you I would take a video of the dash while the car is running and show them when you bring the car in for service. Unfortunately I have to do this from now on.
My dad bought a car on my behalf last year from Milton Hyundai, approximately April 2018. It was a 2014 Hyundai Elantra GT hatchback bought with 101,000km, and I have since driven 13,500 kilometres on it. I have had a number of issues on the car since then. First, one of my NEW tires developed a bubble which indicates a snapped tire belt and so I had to buy a new tire. Then, my wheel bearing broke on my front left tire. The whole time my mechanic was saying that it was oddly sticky. Now, my breaks are sticky too?? And I need to get them replaced because they are constantly sticking and making a loud clicking sound. My YAW sensor is also broken. My experience with repairs on this car for the length of time that I’ve had it is unbelievable and so frustrating. Clearly the dealership didn’t make sure the car was in proper condition before selling it to us and now I’m suffering the consequences.
This place has the exact customer service you hate to receive, because right from the beginning, you know it’s going to go nowhere.
I purchased an extended warranty through Milton Hyundai that both my brother and I (who was with me during the purchase) were under the impression came with a partial refund if no repairs were ever needed. My car’s cruise control stopped working suddenly around two or three years after the purchase date, so I brought it in. I was told that the repair was covered under the warranty, but they advised to not get it fixed under warranty because it would void my partial refund. I could live without cruise control, so I decided if I ever needed to use the warranty down the line on something major, I would address it then. Fast forward to today, and my warranty has expired, so I call to begin the process for the refund.
First call, they cannot find the record of my purchase. They tell me they’ll call me back tomorrow after they have a chance to look for it. No one calls me. I call back the next day and am told the person that I was talking to didn’t come in today. They’ll leave them a message. I ask if anyone else can help and they say no. The next day I get called back finally and they’ve located my purchase files. They tell me my warranty doesn’t qualify for a refund. I explain the situation and the person on the phone offers the best explanation they can think of, and that the salesman was describing a different warranty that was more expensive. So at best, it feels like a bait and switch. Honestly, my fault for not reading the entire contract, so there’s nothing I can really do, but I’d say this was a slimy move. I ask them why they advised me not to use the warranty when my car broke, and the guy’s only offer was (many years later) that they could still fix the cruise control because my warranty wasn’t expired. I said, yes actually it has expired. He said, “Oh”. So I asked if that meant he was offering nothing. He said, “Yes”. I asked him to speak with the general manager, who he got to call me the next day. The GM essentially said, well you don’t get your car serviced here anymore (because I’ve moved an hour away) so there’s nothing I can offer you. To be honest, it felt like a really condescending conversation.
I would not recommend this place. Grimy sales tactics, and a “sucks to be you” attitude when you feel wronged.
Amazing experience at Milton Hyundai. Kevin and his team (DJ / Asim) provided outstanding customer service from the beginning to the end. We are in love with our new Hyundai, and would recommend Milton Hyundai for anyone in the market for a new vehicle. You will not be disappointed! Thank you Milton Hyundai for an unbelievable experience.
"Really good service! I'm a happy customer!"
Recently I bought Santa Fe from Milton Hyundai. I would recommend this dealership and the sales personals Mahinder and DJ are excellent people.
There was no "pressure" to purchase a vehicle. When I asked for specific information on the vehicle, they were more than happy to provide the information. It was a good experience.
Excellent People and Excellent Service.
I was looking for a new car, and based on past experience, Milton Hyundai was the first place I visited.
I was greeted by Andrew St. Jacques. After explaining to Andrew what I was looking for, he gave me details on a couple of vehicles they had in stock that would meet my requirements. He clearly explained and demonstrated all the options included on the cars, and the details of the pricing, etc. He let me take as much time as I needed and ask as many questions as I wanted, with no pressure.
He clearly explained the details and price on a couple of other vehicles as a comparison.
End result was that I bought a car from Andrew. He was very professional and knowledgeable. He did not try to pressure me, and he let me take as much time as I needed to make a decision.
When I picked up the car, Andrew was very hands on, showing me how to operate all of the options and electronics etc., including setting up my phone on the Apple Carplay.
Andrew was very helpful from the time I first entered the dealership, until I drove away with my new car.
If you are looking for a great experience in buying a car I would encourage you to contact Milton Hyundai. From the Sales Manager Linda to my Sales Person Owen this was the best experience I have ever had buying a car. Respectful, Patient, Intelligent, Resourceful and most of all Friendly this is what will greet you at Milton Hyundai.
If you choose to come here to buy a car, going to Stephen is a must! Extremely professional and way ahead of where people should be considering how long he has been in the car business. He helped me get a great price to be able to purchase my first car at the age of 17 :) Best of luck to him, and I guarantee you he will make it far in the car business !
Just purchased our first Hyundai product from this dealership and I need to say that the services we received was fantastic. This was not a usual vehicle purchase as it actually initiated from Head Offices of Hyundai Canada, and the dealership of our choosing basically dealt with the paperwork and physical delivery of the vehicle to us. To the best of my knowledge, the dealership itself received no compensation for handling this transaction other than a "unit" being moved.
That said, we were treated extremely well and in a very timely manner. The General Manager Kevin Lawson was very professional and exceedingly helpful. He made it a point to come check in with us just prior to taking delivery of the vehicle. We were in and out of the dealership within 25 minutes. I look forward to servicing our vehicle with this dealership. The fact that they treated us so well on a vehicle say they were not even compensated for speaks volumes about their customer appreciation. Thank you very much everyone.
*note* We were not asked or pressured to give a review of this dealership in anyway shape or form. I feel they deserve credit where it's due. *note*
There are many Hyundai dealers here in Toronto but we opted to go to Hyundai Milton because of their positive reviews online. True enough, our experience dealing with them were beyond our expectations and we have no regret of our decision. Mahender, Kevin, Asim and especially JP were very accommodating and patient with us. We are so happy with our new ride, 2016 Santa Fe XL Premium, and we can't wait to drive it out of town. Thank you Hyundai Milton, we'll surely recommend you to our families and friends.
I just purchased a new 2016 Elantra from Milton Hyundai. The entire experience was top-notch. DJ Jain (the Product Advisor with whom I dealt) was very professional, courteous, and helpful - he listened to what my wife and I were looking for in a vehicle and our target price point, and found us exactly what we wanted in the first vehicle he showed us. Wendy Roganowicz handled our financing arrangement - she took the time to make sure we understood all of the terms of the financing, as well as the programs offered by Hyundai to protect our vehicle. Both my wife and I are *EXTREMELY* happy with our car, and with the quality of service we received from Milton Hyundai.
We purchased a pre-owned 2013 Hyundai Elantra from Milton Hyundai and were by far the best experience we have ever had at a dealership! The staff was very friendly, easy to deal with and was not pushy. They answer all of our questions and we got an excellent deal. We love our new car and highly recommend paying them a visit if you’re in the market for a vehicle. Thank for a memorable experience Milton Hyundai Team. Kathy & Bill Henderson.
I have purchased and traded in 2 vehicles here, and have had nothing but great service. The delivery of my latest car was quick, efficient and hassle-free, everything was as expected, and in great working order.
A recent small factory problem with my Santa Fe was dealt with promptly. I was called, everything was thoroughly explained and any questions were answered and followed up by the manager.
For oil change and regular maintenance, I am now able to book online for a time that is convenient for me. This is confirmed quickly by email.
This dealership has provided quick and honest service with no waiting,or surprises and a polite and friendly staff.
Over the past 2 years I have purchase 2 vehicles from Milton Hyundai and get my cars services there. I find the staff and management very professional and helpful. I always get a warm and friendly greeting. There was a problem with one of my vehicles from the factory and they notified me at the oil change and they were able to squeeze me in the same day to fix it. The place is very clean and organized. Sometimes I sit in the waiting room with my laptop and connect through their WIFI so I can still do work. I'd be hard pressed to suggest anything to improve other than make it free ... LOL