J'ai acheté une deuxième fois une Corolla Chez Alix Toyota et je suis très satisfait de l'accueil que j'ai reçu et je n'ai pas senti de pression de la part du vendeur. J'ai été très bien conseillé. Je recommande ce concessionnaire à tous
Really good service from Serve Dormevil he guided us trough the process of finding the most suitable vehicle for our situation.
Alex Toyota is simply the best so far! From the moment you walk in, the friendly and supportive staff make you feel welcome and comfortable. The service is top-notch, and the staff is always responsive to your needs. They take the time to listen to your concerns and provide the best solutions possible.
The deals are also fantastic, and the staff goes above and beyond to help you find the perfect car at a great price. I highly recommend this dealership to anyone looking for a new or used car.
Excellent and friendly service. Great deals. Beautiful cars. Mr Alex is very professional and knowledgeable and gives excellent service. 👏
Mr. Serge Dormevil helped us understanding our car in the best way. He is very knowledgeable, helpful, generous and amazing human being. I really appreciate his efforts.
Mr Serge explained everything very well. He is truly professional take his time to explain everything. I would recommend Serge if you want to buy a Toyota
Serge is the man to go if you need assistance with your car purchase. He was very polite and understanding. I would recommend interacting with Serge for your car needs.
Huge thanks to Serge and Robert, perfect service ! my purchase, he didn't rush me into anything and really took the time and made sure to help me get into a vehicle I loved. I appreciate all his help and support.
4th car with Alix Toyota... i have total trust in them and service is A1. Serge Dormevil is the best salesman in Montreal!
Friendly service. I had a good experience in this dealership. With the guidance of Alex Pourghannad and the staff, the receptionist, I can feel the sincerity in their work. Keep up the good work!
I highly recommend Alix Toyota.
I did not buy a car because I was not ready yet but Lambert helped me and his services are amazing and I know who to go see next when I am there!
Very good place everyone is so nice and helpful. Specially Alex who is the best at working with you to find the right solution for you!
Excellent service. Very professional sales rep (we dealt with Serge Dormevil). Highly recommend.
I had a wonderful experience purchasing my car with Alex Pourghannad. he makes the process really smooth. He goes above and beyond his customers and tries to help as much as possible. The process was stress free and pleasant.
We had a great experience with Ludovic Archambault
Really nice and competent staff but like all dealers they can run you a bill really fast
I made a deposit 6 months ago for a hybrid, and I went there today coz I been told 6 months. no car no news. the sales rep is not working here any more. Can I talk to someone? No, call back on Wednesday. big company and there is nobody to talk to? how pathetic, I will buy a car somewhere else, and I will keep my deposit with them just to see how far they can go. I do not believe for 1 second that they do not know when the car is coming, approximately. I give 2 stars coz I feel generous today.
I was served by Lambert and honestly, one of the best customer sales rep I met. Transparency, honesty, and knowledgable are the 3 components he offers in his service. Any question I had regarding a vehicle, he had an answer and was truthful about everything he was saying. Definitely would recommend to anyone looking for a new or used Toyota vehicle in Montreal.
thanks Ludavic i’m very happy with your services see u soo 👊🏻
Just go there and ask for Kamyar, he is excellent person, very helping and knowledgeable! Strongly recommend
Very bad experience overall. Very disappointed!
I have had the best car buying experience in this dealership
Très mauvais service 👎 very bad service 👎📍I will never go back again
Alex is the best and most professional in Montreal
Courteous staff, professional, and very attentive to the service they give their clients
Very poor service just answering my emails, I can't imagine how the buying process will be so I went to another dealer with incredibly better response.
We received excellent customer service and follow-up for every car we've purchased here. Strongly recommend Mr. Serge Dormevil.
Best Toyota dealer in town! Robert in the sales department did a fantastic job and took care of me and my family very well. Definitely recommend Alix Toyota and Robert!
Great service!
Alix is really professional.
Best on my experience at this dealership, the good thing about this him is that he can provide clients a price up to 10% less than other Toyota dealerships. Also he is professional in getting credit approval for clients.
Alix is really professional.
Best on my experience at this dealership, the good thing about this him is that he can provide clients a price up to 10% less than other Toyota dealerships. Also he is professional in getting credit approval for clients.
The service at Alix Toyota is exceptional. George at Sales helped my father coordinate the purchase of his new car from out of province and provided us with all the information we needed. He went the extra mile to pick up my dad from the train station. He treated him very well and explained everything clearly to him. My father is very happy with his purchase.
The service at Alix Toyota is exceptional. George at Sales helped my father coordinate the purchase of his new car from out of province and provided us with all the information we needed. He went the extra mile to pick up my dad from the train station. He treated him very well and explained everything clearly to him. My father is very happy with his purchase.
Excellent service... really nice attention by Ludovic Archambault, very explicit and details, he really help me to find the right car, thanks again!
Had a great experience. Very professional service.
Delighted with the service from Sophia Luy. We first came to see new cars and we came back after some weeks looking for a used car. Even if Sophia is not from the used cars department, she assisted us during all the purchasing and helped us with the bureaucracy (quite a thing when you are a newcomer!). The only fact I regret is spending a whole afternoon at the building until I could get my car home, I guess it's unavoidable.
Please don’t go here. They are rude and try to intimidate people. I went with my brother to cosign a car for him, Michel asked for 500$ deposit while they process my credit and he reassured me that if at all we change our mind I’ll get my money back. So we left. Now we’ve actually changed our mind and we’ve decided not to get a car for now and They are refusing to give back my deposit and actually threatening to sue us for not going ahead and signing the contract 😳. I don’t understand how someone who says he’s been working here for 25years lies to customers.
Thre rudest people I have ever seen in any dealership..
While I was talking to the dealer, some manager jumped in, and just because I asked if I can get some service, while raising his nose up, and giving me the disgusting attitude face said something that I don't remember exactrly, but overall, sounded like "get lost". So I just left. One of the employees in that company ran after me, and satrted apologizing, and when I askd her why he did so, she was like, I don't know! and repeated the apology many times
Although I wanted a Toyota I just left because of this super RUDE person
Completely incompetent. Walked in 100% ready to buy a new Toyota and had to take my business to another dealership to buy, because of numerous failures to simply call back and follow through with basic information.
Poor customer service
Excellent service to clients
Friendly service until i tried to get my deposit back, at which point there was a lot of lies and foot dragging.
Horrible experience. The person at the reception was very rude. Very unprofessional. Total rip off. Wastage of time. Don't go there
Had a great experience at Alix Toyota. Very professional and friendly service. Thank you Alex and the team! Loving my new camry!
Had a great experience at Alix Toyota. Very professional and friendly service. Thank you Alex and the team! Loving my new camry!
Always had very good service dealing with Alix Toyota! Bought back my rented car with them and everything went great; also did everything in order to get me the best rates.
Alix Toyota has been fantastic. The sales team went out of their way to find exactly what I wanted, were extremely reasonable, and followed-up quickly.
Very good service.
Horrible service. I was in the market for a Toyota 4Runner and contacted the dealership by phone to set up an appointment on a Saturday. When I arrived, they did not have the vehicle, and said it was at a warehouse nearby. When dealing with the sales rep, I asked to see the vehicle and go for a test drive. The manager stepped in and told me that I could take it around the block, but not more. I said that since I do a lot of highway driving I would like to try it on the highway. He replied he would not let me drive the car unless I was ready to sign. At that point, the vehicle was still at the warehouse, and I hadn't seen it yet. I told him, Chasse Toyota let me drive one of their 4runners, and the manager told me to go there. So we did, and purchase the 4runner at Chasse Toyota. I don't recommend anyone go to Alix Toyota, worst service I have experienced.
I've been a customer for over 25 years and i was always satisfied!!
Best dealer in town! Great service from all of the staff members.
You can't go wrong when dealing with Alix Toyota.
Nick P.
horrible experience, they didn't inspect car, first day had major issue with whell locking due to handbrake lock, shoddy repair that I had to re repair later, there Pasha guy is a real ahole, trying to force there extras never again alix toyota 0 star