Great service, would recommend to my friends.
The staff at Stampede Toyota were very helpful and personable.. A big thank you to all of the team included in the sale. It took us only one evening to decide on the car and three days later we took it home. Great customer service !!
Met Adam Boyd on Saturday and right away after I sent in info Mellisa Lebo emailed me. I met Adam and wow what an experience so helpful but I told him of other dealers we have dealt with , it was brutal . Went home told my wife Kathy and said you have to meet this guy. I told kathy he was Gm of dealership. We went back Monday morning and he treated us like Family and that’s when we met Mellisa and Geoff the process was so relax and enjoyable. My wife deals with chronic pain and stress is not a good fit for her and I work in Fort Mac so I’m only home 1/2 time my shift is 7/7 so if the 2019 4Runner needed service she would have to bring it in and being respected was a big concern . I am so impressed with the staff and professionalism of this place I can’t say it enough. I tell everyone to shop At stampeded and we only live 5 minutes from country hills Toyota but I rather deal with stampede everything is transparent and they are so honest something we never saw at other dealerships . If you want a dealership who is honest and cares about you go to stampede Toyota . They truly rock . We feel so happy and bonus they have nail salon for Kathy . Also we love out 4Runner I have always bought Gm but Kathy has had Toyota boy am I glad we got new 4 runner but more than anything it’s the people and staff like this is what makes them Number 1 in our eyes.
Excellent customer service provided by Stampede Toyota. We are very happy & satisfied with Brian Collin's professional and great customer service. I will definitely recommend to everyone.
Excellent customer service provided by Stampede Toyota. We are very happy & satisfied with Brian Collin's professional and great customer service. I will definitely recommend to everyone.
My wife took our 2013 Camry to see about a check engine warning light on Oct 18, 2017. Uzman Ijaz at Stampede Toyota supervised servicing of the problem which was diagnosed as a bad fuel problem and advised that the complete fuel system be purged at a cost of $853.00. The service department did not keep a fuel sample as evidence to present to my fuel supplier. I always buy my fuel from the same supplier, Calgary Co-op. They checked their system and records thoroughly and found no other complaints nor any indication of the presence of contaminated fuel on the fueling date in question nor before or afterward. I always keep my car in a locked garage and the car's gas filler cap can only be accessed by opening the access door from the inside of the car, so there is practically no possibility of third party interference.
The only other apparent possibility is that Stampede Toyota either intentionally or unintentionally diagnosed, treated and charged for repair of a problem that did not exist. I did not get a satisfactory explanation of the problem from Stampede Toyota, indeed what they told me was somewhat inconsistent with what they initially told my wife, nor did they produce concrete evidence of the fuel contamination. Readers may draw their own conclusions as to where trust should be placed here and who is at fault.
Adam, was a super helpful Sales Manager. I felt very confident with information, price and service provided in purchasing our Tacoma. I plan to have my vehicle serviced at the dealership and would recommend others to Adam and his team.
I had a chance of dealing with Umair at Stampede Toyota and he was a very excellent sales person that guided me to the best offer I could receive. He dealt with me professionally with respect and answered all my questions that I had. He was one of the best people I have ever interacted with at a dealership. I would recommend asking for him personally whenever coming to Stampede Toyota.
Today I bought my 4th new car, and it was the best experience to date. I worked with a gentleman by the name of Ming Pan So. He was very knowledgeable about the product. I had never thought of leasing before, he explained why it was the most logical option for me in my position. I would recommend that if you are looking to buy a Toyota see Ming Pan at Stampede Toyota.
Mr Ming Pan helped me with my 4runner purchase. He has been very helpful and made sure I was 100% satisfied and stress free. I live all the way down south and Mr Ming Pan made sure I do not waste a trip. 10/10 will come back to Stampede Toyota and buy again from Mr Ming Pan.
Mingpan is EXTREMELY knowledgeable and listened to my wants ad needs. Go See Mingpan for your next vehicle , you will not be disappointed!
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Thank you Mingpan !
We just purchased a new Corolla Hatchback and had a great experience. The dealership had made a mistake on the price listed online, which was to our favor. The manager and sales staff (Nick) showed profound integrity in honoring the price. We actually could have purchased the car for a slightly lower price from a different dealership but chose to stick with Stampede Toyota because of their truly classy behavior. Keep up the good work.
Took my Rav4 in for a wheel alignment. Went to pick it up the next day. Got a block away and realized that the steering wheel was turning left but it was driving and tracking straight. Took it back and had to leave it over night again. We live out of town 1hr, so I was let’s just say I WAS NOT HAPPY! AT ALL!! The service manager made it right and delivered my car to my house!
Thank you for making it right!!
Shane Mackenzie
Sales people lie, no communication going on at this dealership whatsoever
Good decision to buy my car from there.
Amazing sales and financial team.
Special shout out to Mehvish, who helped me find the perfect car for me and also helped it fit in my budget. The delivery and service was amazing. Will recommend this to all.
Thanks to Mike and Rob and staff for giving us a good service on buying our new preowned Lexus NX F-sport. Always honest and fair.
Stampede Toyota provided me with what everybody is looking for in a vehicle purchase. The staff are very knowledgeable and friendly in helping make the correct decision by knowing what what options are available, and which path to take regarding both the type of vehicle and the service provided thereafter. My transaction and experience was extremely positive, with no pressure, only a best interest in mind. Thanks for the excellent help, I love the new 4Runner!
I cannot find enough kind adjectives to describe the staff at Stampede Toyota, they are that exemplary. My initial intent was to get some additional information and pricing on a Tacoma, I was shopping and comparing it to another truck. I was upfront on my purpose with Leo, the sales person and explained what I was looking for. Leo very knowledgeable, attentive and genuinely eager to assist in my inquiry. I ended up purchasing a vehicle that same evening and it was all due to the service that each person in the purchasing process provided.
This is the first time I have walked into an auto dealership and not felt pressured, cajoled, badgered into purchasing a vehicle. It was THE nicest experience of all my vehicle purchase exploits.
Even after the purchase I had some questions, they were all answered promptly and professionally which further enhanced the overall experience.
Whenever I walk into the dealership, everyone I have dealt with remember who I am and seem genuinely interested, I am not just a "number".
I would not hesitate to recommend Stampede Toyota and wish to say THANK YOU!
I have been going to Stampede Toyota service dept 4 times yearly,for 5 years! The whole group are beyond professional and personable. They genuinely care for their customers. I brought my puppy there once (4 years ago) and they still ask me how she is! Love the coffee service, the big TV and mostly the manicure service that is available at all visits. It helps pass the time. But mostly I like their friendly interaction with all customers. The actual service is reasonably priced and I feel they are honest and don't try to nickle and dime you with extras at your maintenance check ups... like some dealerships do. I GIVE THEM 5 OUT OF 5 RATING!
Went in for 1st service and even got my nails done too! Chin the nail technician was amazing and even matched my car color. The polish is organic & they have a huge selection of colors too.
Through all my car buying experiences, over the years, this has been on of the best. We love our new vehicle & truly appreciated Vic's help in getting us into our dream car.
I got into a car accident last month in a Mitsubishi and it was a write off. I looked at 3 different dealerships to find a new car that I could afford and had the most safety features possible. I walked out of Mitsubishi and Hyundai and went to Toyota. I fell in love with the 2020 Corolla LE and they made the transition as smooth as possible. They made it fit my budget and helped me get the best value while making me feel safe after my accident. Absolutely went above and beyond with their customer service. Most definitely going back after this experience.
Fantastic service, special thanks to Jim, Micheal and Levi. They fixed my car with no delay. They treated me like a family member. When it was done they washed my car as well. Customer service is way higher than any luxury store!!! Makes me feel so warm and sweet!
My relative had a really rocky start with these guys when she was purchasing her first vehicle. All of us were extremely upset on her behalf. After multiple attempts to voice her concerns, the New Vehicle Sales Manager finally stepped up to the plate and rectified the issue. Although I still don't think the issue should've happened to begin with/shouldn't have taken my relative multiple attempts to try and resolve, in the end, I'm glad it was dealt with in a respectful and professional manner that really demonstrated how Toyota truly does care about their customers. Initially I gave these guys a 1 star, but they really earned a 5 star now from me and my family. Thank you.
Best service, lowest service price!
I did not buy my brand new car from them but I am doing all my services here!
Always 5 Stars!
Thanks for your perfect customer service!
0 stars: because of lack of empathy, lack of information, and lack of understanding,
4 stars: for being excellent at deceiving people, ignoring calls
"DO NOT GIVE A DEPOSIT", "DO NOT give anything till you are 1000% sure" always remember a "sales person" is representing the dealership and not you! your interests are the least of his/her concern.
A year ago we stepped into to look for a family vehicle and were only interested in browsing till we all as family decided which vehicle was suitable for "the family". So, we (me and my brothers) found a vehicle but we were not ready to finalize till the head of the house was around "my dad" so the salesman said no problem how about you do a deposit of 5000$ and I was like my credit limit is 3000 so will have to wait till my dad gets here. The sales man never mentioned that a deposit could be as low as 500$? and took 3000, so my dad got there liked the vehicle and we decided to "sign a contract". The car was suppose to be under his name, insurance was under his name etc. but I paid the deposit because i was talked into it "the vehicle maybe gone" etc. So we get home and find out some issue with insurance, and not as we had planned to had to back out, so I called immediately and said to hold the process and the finance manger said so held and we ended up canceling the contract. Now, I am not in touch with my family for various reasons, and can not afford a vehicle on my own, and "stampede Toyota" will not make a refund but has told me the credit can be applied to another purchase. So a broke student, with thousands in student loans and still in school is losing 3000$ to "stampede Toyota" . I didn't sign a contract, the car was not for me, we made it clear that the car was for my dad, so why was I talked into giving the deposit, my signatures are not on any of the contracts so they can ask my dad for the 3000? not me!! this dealership could embrace some empathy in this season of giving, and understand that those 3000$ is such a fraction in hundred-thousands they probably make in sales everyday, and that 3000 would make the difference for me in having a shelter and food for few months.
this vehicle was suppose to be for my dad, I just got talked into giving my credit card information and a deposit but I never signed anything, it was my dad so if anyone has any guidance or word of advice please do share after reading my post. happy holidays.
Outstanding customer service. The sales process was friendly and well explained every step of the way. I can only assume that their after-sale service/maintenance will be equally as pleasant. Highly recommended.
Very poor customer service, they wanted me to do good reviews exchange of a free oil change and I don’t do that because I didn’t get what I was promised. Also the sales manager got lots of attitude and he think all East Indian people get there dealership for free stuff. The Service department is terrible they want money for listening your concerns. I end up asking the guy to take credit card but please listen what I have to say. Never will go back to this place again. I was a very loyal customer for 10 years.
Great customer service in sales. Was helped immediately, and offered help throughout the entire visit several times. Toyota continues to make the most reliable vehicles on the market in all classes. Will always be a loyal customer. Sounds like a fake review but, it's not.
Top notch service. Every details were well explained, staff were very courteous, shuttle transfer was prompt and on time, vehicle was even washed. Can't be any better. Thanks you Stampede T.
Rubina from Sales Team and (Geoff) from finance absolutely the best. However, the service department sucks!! Which is just a pity. These guys don’t return calls, not sure what’s the point of having voicemail system if you are just going to ignore the messages. I will be moving my servicing needs elsewhere as soon as I utilize all my free service that’s remaining.
they are very punctual with their scheduling and will notify you as soon as your service's done. I had a good experience from booking to dropping off the car and towards payment.
did not give a full 5 star because my last experience was that, they promised a 1hr service and end up staying for 2.5hrs.
everyone was nice and apologetic, awesome service desk as always.
The staff at Stampede Toyota were fantastic..A big thank you to Nicola my sales rep who worked hard to keep within my budget and not pressure me into something I didn't want.. Also thank you to Geoff in finance who was great getting all the paperwork together and making that part of the sale easy, and Paul for taking the time to show me the different features in my new Rav and assuring me that if I had any questions or concerns that I could call anytime for help..Great customer service !!
Nicola is the best car salesman I have ever had. He is knowledgeable and genuine. Not pushy at all. Plus a really pleasant fellow. James in finance and the sales manager pleasant and professional. Thank you to all, especially Nicola.
Great service.
Jay was very nice and helpful. He wasn't too pushy like most salesmen. Everyone that my boyfriend and I had to deal with were super friendly. Great customer service.
Terry Kennedy was great! He worked with me to make sure we stayed with in a reasonable amount for the purchase of my 2016 Corolla LE. He watched and let me know when used Corollas were on the lot and kept me informed on sales leading up to my purchase. He worked with my brother (a mechanic) to look over the used car. He was also quick to admit when he wasn't certain of his information and always confirmed we were given the correct information. He was pleasant to deal with and made sure to follow up with me after my purchase.
Vic was very knowledgeable about the technical aspects of the vehicle as well as explaining the financials of the sale. I was very impressed, and will definitely do business with Stampede Toyota in the future. Well done!
Great service. All the work was done before the promised time, with no surprises. They found there were two outstanding recalls, and they did those too. I got prompt shuttle service across the city, both ways. And best of all, the cost of the entire service was covered by my customer loyalty credit.
I have dealt with Stampede Toyota for years, and have always found it a good experience.
We bought a new 4 Runner with Stampede Toyota last week and our experience was great. We have been able to get it in red as we wished :)
The first person we met there was Mitch. He was very professional and super friendly. After this first visit, we new that if we wanted to buy a new car, we would do it with Mitch. Melissa, was the person who helped us around finance and she was great as well.
We got our new vehicle right on time for me to drive it to Invermere and I have to say that the 4 runner is super comfortable and safe.
If you are considering buying a new or used vehicle, buy it at Stampede and you won't be disappointed! We highly recommend this dealership for their professionalism, commitment , and friendliness.
Staff at Toyota Stampede are amazing. They were very helpful and accommodating. It was my first time buying a car, and they made the whole process smooth-sailing for me. Both Vick and James were very informative about the car I was about to purchase and have explained every detail that I needed to know as a consumer. They make sure that they give you exactly what you need -- they will not force you on something that you cannot afford, or they wish for you to have just for their own benefit. Even Paul, he was very hands- on as to helping me learn about some important features in my car. I love everyone at Toyota Stampede. Please continue to have this kind of professionalism and always going beyond with your customer service. I am enjoying and loving my car so much right now!
Everything we saw as we entered the property and showroom was apealling to the eye. Staff was very friendly and helpful. sales staff was very knowledgeable. was a very good experience and we picked our vehicle without any pressure. We would recommend you to anyone.
Salesman spent unhurried time with me and not pushy. He wanted to ensure I purchased the vehicle I was after as opposed to selling me something else. Very happy with the buying experience.
Bought a hybrid Rav4 2 months back -one of the best choice made. Just because of the affordable price, great deals and awesome customer service. Thank you for helping me buy a great vehicle.
My second highlander purchased at Stampede Toyota. Great service from Joe at the service counter. Joe is very professional, friendly/approachable and he always goes above and beyond to make sure my experience at Stampede Toyota was enjoyable while waiting to service my vehicle.
I would recommend Stampede Toyota to anyone if they are looking for the best pricing, service and vehicle repairs and maintenance .
I love Toyota brand. It's very good quality car for an affordable price while getting a great car. Thank you to James for explaining everything and Ron for his help. Only thing is I wish the car didn’t take so long to get as I was hoping to have it sooner. But it was worth the wait.
I drive an hour and a half to come to this Toyota dealership/service centre. And it's absolutely worth it!!! I have always been politely acknowledged, treated with respect and had very fast service. The service manager, Jim, is exceptional. And of course, the mechanics are the behind-the-scenes guys that really do great work! Thank you toyota service centre!!!
I brought in my Sienna Van for the safety belt check. Joseph Ho take into action and advise to have a new parts order. He shows the professional and courtesy. Keep up the good work.
I’ve always had a great experience when dealing with Stampede Toyota. Purchased my Tacoma from them which was a smooth and easy process and I’ve been treated like family since. Always a great service experience when I’ve come in for maintenance. Really great people! Thanks guys.
I have always been treated well at Stampede Toyota. They don't do anything unexpected - always call me to let me know what needs to be done so I can give them a yes or no answer. Every person that I've dealt with since I purchased the car has been so polite and respectful. I'd recommend them to everybody.
I bought my Highlander couple of months ago and Terry Kennedy assisted me in buying the vehicle and the process was smooth. Since Me and my wife had done lots of homework on Highlander it did not take much time to finalize. I am still waiting for my first service and I would really appreciate if they have a follow up from a technician so that we can clarify some doubts which a new owner has. They should consider in doing for all the new vehicle sales.
Very professional and took the time to listen to my needs and wants. Was able to leave with a brand new car rather than used and still stay within my budget! Would highly recommend. Staff were very knowledgable and made my first time buying a car very easy.
Tim has been our "go to guy" for several years now. He is knowledgeable, courteous and takes a personal interest in his customers. Tim is conscientious and takes the time to explain every detail related to our vehicles and to ensure their safe and maintenance updated operation.
Many thanks, Tim.
Jack M.
I have pretty great customer service experiences here. I love that while waiting for your car in service or shopping for cars you can grab a delicious complimentary coffee or get your nails done! Chin did an amazing job and she's so nice and great to talk to! My first time doing it all these years and I love the work she did on my nails. ^__^ (Took the picture a week later when my nails were already growing out, sorry haha)
Good dealership with good team and customer services! It's was not my first vehicle with these guys, and it won't be the last.
Rubina (sales) and Adam (manager) assisted me this time. They don't just focus on profit, so talk to them, they are willing to work with you. They were able to lower my monthly payment for $70, when I changed my old truck to a new one.
On a side note: new Tacoma (2017) has more features, than the previous model. It feels more like an actual truck now. If you think switching, I'd recommend it.
I've purchased 4 vehicles through Stampede Toyota. Always get great service and the staff has always gone out of their way to help me sort through any issues. Wouldn't consider buying a vehicle anywhere else.
Stampede Toyota was great to work with, especially Ms. Wendy Hopey, who was so helpful, and understood my needs. Wendy and her friendly team at Stampede Toyota made my buying process smooth and efficient.
I purchased my first Matrix from Stampede Toyota in 2006. I have conducted all my vehicle business with them since, including upgrading to a newer model, all maintenance, and purchasing new tires. The service department staff has always been extremely knowledgable, helpful, courteous and professional. The waiting room is comfortable and well equipped, even offering a free manicure. Keep up the good work!!
I called in about a 2005 used car that came in on their lot that day. It was in beautiful shape and was very nicely touched up by their detailing department. We worked out a deal that was over SIGNIFICANTLY lower in price than all other dealers in calgary for this type of vehicle. My parents had very similar service with their toyota from stampede as well.. I worked with all 5 Toyota dealerships in calgary and not one of them came close to Stampedes service and pricing!