I had a great experience with the sales person Carson Buhnai. He is helpful, polite , friendly and helpful. The receptionist as well Shiela is very friendly.
Curtis and the service department at Nissan are amazing! I had my first flat tire the other day and they came through for me! They were able to get me in right away and repair my tire. So thankful!
I recently purchased my car from Nissan. I met Vince.... sales consultant and he provided me with all the details and assisted me until the end of the transaction. Excellent service!!. keep up the good work.
I highly appreciate
Thanks
Exceptionally poor service. Service department continually give you the run around and Sales is awkwardly agressive. When deciding to buy a car, we were promised that our concerns about the vehicle would be taken care of. Once the deal was put through these concerns were then thrown to the side and we were told that these promises were never talked about and that they are unable to do such things. Making my family feel extremely under appreciated and cornered in to a decision we never agreeed upon.
This place has caused my family such aggrivation and upset. I will never purchase a Nissan vehicle, and I will never set foot in this establishment again.
Please do your research before considering buying a vehicle from Regina Nissan. It is not worth your effort, time or money.
These guys are always calling me to buy my car. Then they offer me a value less than half of fair market. They are a waste if time.
Big thanks to Wen for helping me easily find a new vehicle when mine was totalled off. Found what I needed and took it home that day.
Excellent professional service. I love my Rogue!
Poor place to do buisness with. Got offered an excellent deal on a car over the phone. When asking questions confirming things about the car they later tell me ok so your price is.... which was way higher than the price originally told me they would do. Wasted allday dealing on this car, working things out with my family the bank, all while working! I have no car currently and was even organizing a way there to see it.
Even have message proof of the offered deal!
Salsesman never got manager to call me in the am as he said he would nor did a manger return email yet.
This was my first time buying from a dealership (seemed pointless to pay GST for a used car), however, we needed something (family car recently totaled) and found a very competitive price on a vehicle in short supply on the market (and could have jacked their price up - as other dealers were).
The situation may have been complicated by the fact I was essentially negotiating (and eventually buying) the car sight unseen (as we live 3 hours away from Regina). The salesman (Wen) went well out of his way to address our questions/concerns by scanning/emailing inspection/reconditioning reports, additional pictures (including a video) to assist with our decision.
Very pleased with our experience.
Walked into Nissan last week to buy a Rogue. Although I ended up choosing a different car brand, Carson Buhnai was absolutely fantastic to work with. He greeted me with terrific energy and enthusiasm as soon as I walked through the door, and treated me like family throughout the entire process. To each of my questions, his answers were thorough and at every request he strove to accommodate me. He was tenacious in approaching his managers with the best deals on my behalf, allowed me ample time to test drive, took time to explain everything so well. With Carson, I had one of the most enjoyable sales experiences that I've enjoyed in any sector. I highly recommend this man, and consider him a friend of mine. Cheers.
We went there to purchase as used Rogue and it wasn't exactly what we expected but the dealership gave us a fantastic deal on a brand new one instead. Everyone was fantastic to deal with and I would be more than happy to purchase from them again. Wen was our sales rep and really knows his products. Thanks again for everything.
Got a great car at a great price. Vincent was very knowledgeable and generous with his time! Thanks so much.
Edit: came back for a better deal the second time around and worked with Jason and Adam - great couple of guys, very patient and did everything they could to make sure I got a great vehicle and left happy.
I walked into Regina Nissan last week to downsize a Nissan Pathfinder. I was instantly met with the warm and inviting smile of Carson Buhnai. Carson was very accommodating and informative and together we were able to find a new car that met all my needs. I felt comfortable working with him and enjoyed the pressure-free environment at Regina Nissan.
Carson went above and beyond to try to find me the car I was looking for! He was very friendly, knowledgeable, and easy to talk to. Even though I ended up going elsewhere to get a car, I would highly recommend stopping by Regina Nissan and seeing Carson for any of your car shopping needs.
A small warning that a bunch of vehicles hoods were left open when that snow storm hit, wetting the battery terminals and basically everything else under the hood, be cautious when purchasing
For some reason the photos aren’t posting, it was a couple keeps, a couple Titans, and some suvs
Raj was great to deal with in helping us to purchase a Nissan Kicks. Fang was also very nice in completing the contract, etc. Both very professional. We have a long term relationship with Regina Nissan over the excellent people who work in the Service Department.
I am giving them a 5 because our sales rep Wen was outstanding. He sold us a new vehicle in February and a used in November. I have texted him numerous times and he is always willing to help. Great service and great guy. Would do anything for a customer. Also, Corey is service has always been great anytime I have needed to go in. He is super friendly and great to deal with.
My husband and I just bought a car from Carson Buhnai at Nissan Regina today and we could not be more pleased. Just a really wonderful individual who made the experience fun and relaxed. Our new SUV is wonderful and it came just in time for the snow that is falling as we speak. Thank you Carson for taking such good care of us and nothing but love to you and your family this holiday season:)
Regina Nissan truly made shopping for a vehicle a pleasurable experience. Carson took good care of me. His knowledge of the Nissan line of vehicles is impressive. He answered all my questions and did not pressure me to buy a vehicle instead passing along his card should I have any other questions or make up my mind on what I was doing.
We are happy with our new Nissan Rogue. Carson, our salesman was very good at showing and explaining to us all about the new Nissan. We never owned a Nissan before so it was very informative. Also we are able to call him anytime about any further questions we have. He is always there to help us.
Had the pleasure of dealing with Carson. He was very knowledgeable and took great care of us. Highly recommend and would buy again. Thank you Carson and everyone else that made our buying experience awesome at Regina Nissan.
I purchased a Nissan Qashqai within the last year and I love it!! It's by far the best vehicle I've owned! Thanks Amy and Carson for helping us out with any questions we had!
The Service center at Regina Nissan is awesome!!!!!!!
I own a 2014 Nissan Titan, purchased it at Regina Nissan. Love the Truck and the people down there. Carson has been helping me look at new Titans. He always remembers my name and is a pleasure to deal with. Might have to get a new one. Thanks Carson.
We just purchased a vehicle from this dealership. The team is fantastic and treats you very well. Kudos to Carson Buhnai for going the extra mile and to Leon and Fang too. Thanks for the great experience.
Very nice and approachable Carson. Tells you everything you need to know about the car you want. Makes you comfortable with your choice and buying experience. Thanks a lot.
My family and I have dealt with the service department for over a decade . The service manager Amy has been nothing but rude and condescending with every interaction with myself, and my family- my mom still comments on how badly she was spoken to with her FIRST interaction in the service department with the manager. We are in the market for a new vehicle and because of the service department we will NOT even look at purchasing another vehicle from Nissan. I have had other people that deal with her say the same including collision centre, and vehicle rental employees.
Purchased a 2018 Frontier here and the process was terrible from start to finish.
As others have stated, they only care about the initial sale and don't care about "service after the sale". I have n/c maintenance with them for the next 4 years and even that I'm nervous about after reading peoples reviews!
Only got action after Nissan Corporate was involved.
Specifically in my case the truck had scratches on it for whatever reason (25 kms on it) and when they promised to paint the hood, all they did was polish it (verified by two independent collision shops) because after I took it through the car wash, the polish came out and the hood had a classic case of "die-back". There was even polish on the wiper blades which of course you wouldn't have if it was painted...
They made me sign a piece of paper when I picked up the truck that the hood was fine (which of course it looked fine when I picked it up after complaining to corporate) but the reality was that it was just polished and not painted...they polished it too deep and now the hood isn't shiny after that car wash (the rest of the truck is fine). Cost to have painted? $1000.00 - guess I'll have to live with it!
Thanks Regina Nissan!
They are very good! Their service department always goes above and beyond to take care of your auto problems!
Keep up the good work!
They under-value your trade-in vehicle (which is understandable), but extensively and unfairly. Don't give them your car for trade-ins. Sell it yourself in the market.
They under-value your trade-in vehicle (which is understandable), but extensively and unfairly. Don't give them your car for trade-ins. Sell it yourself in the market.
Quoted me in 1200 dollars worth of unnecessary repairs for my altima. Took it to an independent shop and only spent 80 dollars. Not everyone is going to fall for your shady business tactics nissan.
Not helpful at all since I bought Nissan Sentra they sold me Remote starter $400 but did not give any Received my car was total loss SGI ask me all Received what I pay I try to call SUNY Bedi many time he was the sales men that time I call him he told me oh they is not Received. How can they sold without Received. Any thing I will nover ever going Nissan any more.
Steve was an excellent salesperson to talk to regarding your products
We’ve bought 4 vehicles from Regina Nissan. The last 2 had some problems noticed after purchase. Very hard to get the dealership to address any issues. After the sale they just don’t care. The last one we bought was used and has problems which should of been addressed with the inspection they claim to do prior to sale. My advice is to have an independent inspection done elsewhere before you buy. It’s unfortunate you have to do that. Have tried working with the salesman, used car manager and general manager. They don’t return emails and just put you off when you call. You would think they would like to keep making money off our business but I guess that’s not the case. We are done dealing with them, will just buy elsewhere.
Last purchase was a used truck, total purchase price was 30,000.
Recieved a email from Wun August 12, 2019 about a vehicle i was interested in purchasing. Replied on August 13 will be in August 16 or 17 to take for a test drive. Arrived at Nissan Dealership August 16 at 10:38am then got told vehicel was sold. I drove a hour drive to regina, did not get a reply from Wun that vehicle was sold. I am looking for a smaller truck. They could not have the decentcy to tell me vehicle was sold and save me a hour drive. Never buy from Nissan or Dilauri Group.
Hi,
First of all I keep going and fixing both front doors at the collusion centre because they shift, the problem was there and no one told me anything, you just wanted to sell the car. Second when they checked the car before I bought it they left one of the wheels loose and it was noisy, I had to go and fix it. Third they charged me for fixing something Nissan did wrong (the wheel that was loose) and I had to go there 5 times and lose many hours of work to get my money back. Two of the guys that work at Infiniti didn't even answer the phone or said "Hi" when I went there!!! Fourth one of the lights wasn't working when I bought it and I had to go at Hyundai to replace it (as you adviced)and they wanted to charge because you said so when they called to double chek. FYI I bought the full warranty otherwise... i dont know if you can fix all of it and for me it doesn't matter because I won't ever come there but I dedicated all the time to write here to help you to understand how customers feel, its your decision what you decide to do. Sales is not only putting some money in the pocket today, you have to work hard for a good customer service so you get his/her friends and family tomorrow (if you can wait until tomorrow) and business grows!!!
I wish I could give it no stars. Took my frontier in for oil change. They took out my expensive dry filter and put a paper one in. Found out later and phoned. Service manager thought I was trying to pull a fast one and try to bait me into an argument. Never going back there for any service again. Rather drive the extra kms and go to Brandon Nissan. At least they treat you with respect there!!!
Standard exhorbitant pricing for labour and proprietary parts, but staff were friendly, up-front, and efficient
Loved it. Great people and good prices
great service!! bunch of cute guys working there too! 😁
My husband went there twice to check on biweekly payments for two cars that I liked. When I came there a few days later, we spent almost 2 hours talking. And at the end of the conversation we've been told that biweekly payments for both cars way higher than the salesman said before.
We will never come back. And I want Nissan's salesmen to know that my time isn't less valuable than their.
Bought my new Nissan Titan XD from Harry, and can't say enough about how easy he and the rest of the staff made it.
Edit: Feb 2019.
Have had my truck for just over a year. Still love it, but I won't likely be coming back here for warranty service, or any service for that matter. I explained when I purchased my truck that I lived 2.5 hours from the dealership, so when I do need to come in I would require a loaner so I'm not sitting and waiting for my service to be completed. 5 hours later, I'm sitting here waiting for them to tell me if they have an abs sensor to fix my truck. There is a good chance they don't, even though it was checked for codes and determined it likely needed a sensor a week ago. I was booked in for a 10am appointment, but my truck wasn't brought in until noon. There is little to no service available on Saturday, no loaner cars, and no concern for what inconvenience is caused to the customer. I was required to take a full day off work to only have my problem inspected, and now will be required to take another one off to actually get it fixed. The staff is friendly, but not here to win service awards. Anyone can sell, but service makes a dealership great.
Ha Young Lee was a great salesman to deal with. My whole experience with the dealership was a pleasure from start to finish. I would definitely buy from them again.
Bought our Nissan new from this dealership. Phoned parts department last week and went to Cody,s voice mail. I left a detailed message outlining what I needed, who I was and my contact information. No reply. Phoned again this week, once again went to Cody,s voicemail, so I called back and asked reception if I could speak to the parts manager...nope...can I speak to anyone? Nope, but she could put me through to Cody,s voicemail. I told her I had already tried that, and it doesn't work..that is you can leave a message, but no call back from Cody. Yes she says...he is really busy. So she puts me on hold.........and that was until the end of my break because I too have valued clients that I had to take care of.
Called Brandon Manitoba Nissan dealership as I am heading through there next week. No problems getting parts there.
Terrible, terrible customer service...and to think we bought a brand new car from them. Won't make that mistake twice.
Awesome service, thanks to service advisor Curtis. The vast majority of dealers after they sold a vehicle don`t really care about you, but not here. I had a question after service, they spent time, made a double check, washed my car=) and didn`t charge me. Very fast and friendly due to everything depends on people. Thank you guys
Recommend it highly.
Especially Curtis have dealt with the appointment in a very professiona5and friendly manner.
The time spent there was actually below the expected time and the staff helpful providing info a very step of the way.
I recommend this dealership for whomever dealings regarding their car.
My experience with Regina Nissan was awesome. I dealt with Product specialist Harry & he was awesome. He explained me everything me the detail & I'll definitely recommend him😊😊
Very organized. Brand new facility..
Best service, best salesmen, best cars. Can't say much more.
So, I just got my vehicle serviced today for the first time since buying it. On my final purchase process, they gave me a rewards card and said it has $50 on to use for my first oil change/service of my vehicle. When all was done and payment is to be made, I use my rewards card to pay my balance. Then all of sudden they said I can only used half for the service and half for something else which I was not told the first place. But that is not the worst, the receptionist helped me to settle things by letting some of the managers. Then this manager came and told that how it is. Half for service and half for sales(or whatever it was) without any care nor caring for I what
felt. I was expecting to pay less than what I paid but did not happened. The manager did not even seem to care for my concern nor even made me feel valued as a customer which is important by way in any business. JUST PLAINLY POOR CUSTOMER SERVICES.
Bought a new vehicle in June 2015 and had such a great experience with Rick Jones. I even brought my son back the next day to buy another new vehicle for him.