The stores seems closed already, The official website is offline. Noboby answered the call.
Great service but would be nice if the online booking tool for service appointments worked.
Unfortunately the car I wanted to buy was not available but I met very nice staff here on Saturday morning and they will have it ready for a test drive on Monday morning! Thank you!
Amazing service always with a smile they cleaned my car with care always respectful the team
Just left Nissan Metro as my SUV had a recall that needed to be checked.
Impeccable service!
I went with my 15 month old son and they had markers for him to play with and one of the gentleman came out with a massive paw patrol coloring book for us to keep.
They were all smiles! I felt very comfortable and appreciated.
They even washed my car when the inspection for the recall was finished.
I’m very very impressed. Thank you Nissan Metro!
It was a good service and great experience. Thanks for everything since a bought my car there!!!
Excellent service from Valery, if you are looking for a good, professional and very friendly service, she is the one!
The worst experience ever! If you are an immigrant and newcomer, STAY AWAY from them. In the first 5 minutes of conversation, they had the audacy to ask questions about my status and my credit card limit. Saying that I have not built a credit score here, and the province won't allow me to finance/lease a vehicle.
Of course these elegibility informations are important, but they did not even ask me wich model/category/color we would like. Ridiculous. They are not professionals.
Mr Richard troll is your guy if you’re looking for a new car! Impeccable service very welcoming and informative:) thank you mr Richerd :))
We brought a Nissan Qashqai a year back, I was told that they gave me 0% interest and realized that they charged me 2.90%. Be careful when dealing with these thugs. I should have been careful while signing the papers. Best is to avoid these dishonest clowns altogether.
2014 Nissan Versa Note lasted 5 years before kicking the bucket. Transmission lasted just over 100k. Low quality 2nd hand cars. Sold me a lemon.
I was searching for a car within the first few days of 2022. I contacted Toyota and Subaru and I couldn’t find a car that fits my budget.
I live 5 minutes away from Nissan Metro and I said to myself that I should try Nissan’s cars! I did follow my idea, I’ve called the dealer and told them what I was looking for. I got a call from Michael, amazing salesman! He found me a car in a record of time.
Great service, staff is friendly and helpful. I took the chance to try out a Nissan and I don’t regret it!
Looking for a great dealer? Try them out!!
Metro Nissan lasalle really good service and very friendly thay ancer any questions you may have about your car thay are always helpful no matter what the out come may be
Seriously...Metro Nissan is simply #1. Who can imagine life without Metro Nissan ?
Service has gone downhill over the past several years, The service department constantly changes personnel.There are still a few good ones left, Employees without masks or hanging under their noses, counter never cleaned in the service department,( even before Covid). Employees wear to much stinky perfume /cologne.
Covid risk
Had installed some wind guards while waiting i watched as the tec exited and entered car after car with no mask. They say its ok because they never broke the 1m distance??? I had to get in right after him? 1m? How? Thats 0m?
Nothing i could do. Told them i have people high risk that drive with me? Didn't even offer a wipe for my steering wheel. How many people cought covid this way i'd like to know. Oh and parts were installed crooked wow still fighting to have warranty honored
Needed the back cover of passenger side mirror because someone stole it from my brand new mirror.
Paid 90$ for new mirror ...they quoted me 200$ just for the back cover???
Covid risk
Had installed some wind guards while waiting i watched as the tec exited and entered car after car with no mask. They say its ok because they never broke the 1m distance??? I had to get in right after him? 1m? How? Thats 0m?
Nothing i could do. Told them i have people high risk that drive with me? Didn't even offer a wipe for my steering wheel. How many people cought covid this way i'd like to know.
Not really experienced mechanics.
After changing 3 times my alternators from aftermarket part stores, i decided to finally go straight to the Official parts provided this Nissan dealer and get a "Real" alternator which i did and seems to work ok for now.
After I changed the alternator, i noticed my voltage gauge would fluctuate (go up and down when stopped at red light) so i brought back the car to them hoping they could find the solution.. i did make a mistake saying its probably the alternator and they were right it still works perfectly fine and apparently after spending $400 for 4 hours inspection, they found the problem was actually "my cigarette lighter".. after all, they work with Nissan vehicles so why question it. 3 weeks ago i met another mechanic at an Offroad group who's been working on cars since 1997 and he said try by cleaning the Full Throttle Body and then we'll see if the Air Flow Sensor needs to change... so for $9 I got a Full throttle body cleaner at Canadian Tire and started the cleaning process. The results amazed me because the problem is gone. I was wrong thinking maybe something was causing voltage to fluctuate but in reality my engine was "choking". What amazed me is the dealer told me they will give my car to their "best" mechanic and they still didn't find the right problem even if i'm not mistaken they had 3 mechanics working on my SUV 🤣. I needed to share this story to make sure future clients who might get similar situation wouldn't end up paying too much for nothing. After going to 6 different mechanics, the last one was right and gave me free advice that saved me a lot of money.
The lesson from this story is..just because one is working at a dealership as mechanic that doesn't mean they're "experts". Unfortunately, i'm no more a customer and even if they ever call me, give me any type of discount..my trust is lost forever 🤷♂️. $400 is a lot, anyways hopefully they used my money wisely because it's the last $ they get from me.
Friendly staff, good services and fair fees.
The best Nissan professional dealer in Montreal, thanks for Mr John from Sales and Isabella from financial management.
Very nice place to shop for a Nissan, the service dept is the best there is.
Social distancing respected. Would like it if they cleaned touch points more frequently. 20 people came in and out maindoor. That door handle should be sanitized more frequently. Employees are friendly.
I found it very polite and accommodating..
Staff very helpful and service very professional..
Have always dealt with my dealer for servicing..
I was shopping for a crossover SUV, when a friend reccomended the Nissan Qashqai.
Went to test drive it. When I arrived Sam Dib was hospitable and cordial. He answered all my questions and cut out the fluff. He made me feel like the burden of car shopping during a pandemic was lifted off my shoulders. He didn't distract me or try to push any other car on me. Finally it was the test drive. If you're looking to buy a Nissan and want a person with integrity and listens to what you want and need? Sam's the Man.
Last tire change they sent me to another location. (N.D.G.). This was after calling and trying to book an appointment for a few days. N.D.G. was pretty empty, but they took it a while to sort everything out, and then do the tire change. Today, they made an appointment but forgot to bring the tires back from N.D.G. So, I have to take another day to get the tires changed tomorrow. No one on staff took the time to confirm of they had the tires first. Very unprofessional.
Chat service is useless. Don't waste your time.
Staff is nice, got a pretty good deal on a used Mitsubishi RVR, satisfied with the service!
Great customer service. Bought my car from Sylvain and William and it was great overall service🤗
I highly recommend Metro Nissan in Lasalle and want to thank them for great service recently!! I have been dealing with them for years and think they offer superior customer service in every department! They always try their best!! I have friends who have purchased new Nissans there and are very satisfied, I purchased a used car there 3 years ago from Sylvain Lavoie - got a great deal and I'm very satisfied still today! Very reputable!!
Not professional and bad attitude with the new services department receptionist
Service is a 4 letter word at Metro Nissan. When I called to get an appointment to change my tires (they are stored with them) they gave me an appointment for 6 weeks later !!!!!! Now I called because my maintenance light came on for an oil and filter change and they categorically told me to go to another Nissan dealer as they were super busy for the next number of weeks !! Really ???
Very professional. Speedy and reliable services.
I have been trying to book an appointment to change tires for 3 weeks. Never got a chance to speak to a real person. It looks like they just ignore you not returning calls. Thinking to switch to somebody else.
Ask for William Hudon...he brought patience, humor and overall excellent service throughout the recent test drive & purchase I recently made at Metro Nissan. We had a blast color customizing my new Nissan Kicks together. His quick responses to my aftercare questions were also really appreciated :)
Amazing service by William Hudon. He was very honest and transparent throughout the whole process, always taking his time to answer all of our questions. Highly recommend him!
I went back to metro nissan and was asked to come in on Thursday Morning. I went in and left my car. On Thrusday afternoon I called to get some update, they mentioned they wont be able to work on my car on Thursday because they are running behind schedule. Given I have had a good experience with the service in the past I said no problem but I need my car the next day. On Friday June 28, I did not hear back from anyone so I decided to call around 11AM to get an update. I was told they are super busy but they will 100% call me back before the close at 2PM.
At 1:45PM I did not get any update so I decided to go in Person and my car was still parked at the same spot I left it in and the service was closed. The least they could have done was to call me and give me an update. Now I am left with a car that is still not fixed and forced to go back another day. Very Unprofessional.
Me and m wife bought our Nissan Murano with William Hudon and we couldn't be happier! He gave us a deal that no other dealership offered. He was patient and very thorough throughout the process. I couldnt be happier with our new car and the dealer we chose to buy it with. Highly recommend him!
I am sooo happy and satisfied with the amazing service from William Hudon! He was totally transparent about everything. Gave me all the information and let me take my time to make my decision with no pressure. It was my first car purchase and I was worried about a few things. He took the time to explain everything to me and reassured me. I am sooo happy with my purchase!! I love my car!!!
Thank you for your kindness and precious help! Even if I didn't purchase my car from you, I will lease the next one at Metro Nissan. Great thanks to your service team!!!
Great experience with William Hudon who really took his time to show me everything I'd need to know about the new Rogue. Wasn't pushy at all, very professional and friendly. So far, I'm very happy with my new car. Thanks William!
Great experience with William Hudon who really took his time to show me everything I'd need to know about the new Rogue. Wasn't pushy at all, very professional and friendly. So far, I'm very happy with my new car. Thanks William!
Great experience with William Hudon who really took his time to show me everything I'd need to know about the new Rogue. Wasn't pushy at all, very professional and friendly. So far, I'm very happy with my new car. Thanks William!
Went to this Place to buy a Car for my Step Father Place is very clean they have a very good selection of cars used and new the staff is spot on they do anything to make you feel great and they don't push sales on you like in other places they rather help you make the best decision . William was the seller that was taking care of us he is really professional, Kind and he knows his stuff also Isabelle was taking care of the papers and SAAQ paper she was also super competent and very kind the Service we had was 100% Perfect I would never buy from other Car Dealer.i suggest if you want a Nissan car its a must go Location.
Danila Kharamov gave us exceptional service when helping us with our Nissan Rogue lease. He took the time to properly explain the process from beginning to end. A big thank you for your great service!
I have been a very happy Metro Nissan client for 3 years and i am very satisfied with the great sales and service dept. I just picked up my great 2016 Juke and i highly recommend Metro Nissan to everyone!
Prices are somewhat more expensive compared to other Nissan dealers. Salespeople do not like to negotiate much here.
Nevertheless, Good service. Staff is very professional and welcoming.
They've improved a lot over the years...
I just had the BEST service and experience at Metro Nissan in Lasalle! My salesman Michael was so helpful and answered all my questions. I love my new Pathfinder and even met the very nice General Director Sam Dib! I will be returning for my servicing and would highly recomend Metro Nissan
Nice place to service the car, i had an issue with my brad new Nissan Rogue the switch to adjust the side mirror was not working properly so i went there even i didn't buy my truck from this dealer. I came here because it was close to my home. The service adviser his name is AKSEL took care right away some to my car and checked the switch and took my car in same day and fixed it. The replaced the switch and it was working. And the best thing is it was free. Was done under warranty!!
3e voitures Nissan que je me procures !!
2 usagé certifié : Sylvain Lavoie directeur vente vehicule certifié usagé m'a tres bien recommendé
1 voiture nissan neuve pour ma conjointe : très heureux du service..
merci..je recommende très fortement ! tres experimenté et compétent ! on vous donne l'heure juste que se soit pour l'achat d'une voiture ou du Service pour l'entretien de votre véhicule ! merci encore