I bought Nissan Rouge from Myers Kanata. I appreciate the no pressure dealing from the salesman, Mohammad Dehghan-Nejad. I had a car report from unhaggle which helped me in negotiating a good deal.
Had a great experience working with Eric Blair, one of the salespeople at Myers Ottawa Nissan. Eric was so generous with his time and effort to find the vehicle that was right for me! I am very grateful and would highly recommend Eric to anyone who is looking to purchase a vehicle!
I have bought 2 cars from this dealership and always have mine serviced here as well. I just visited recently and was greeted by the front desk very nicely and in a very helpful manner , she sent me to the service desk where the advisor helped me with my service appointment. I love coming here because they treat you like a person not just another number on their list .
Very personable service and great employees. Great dealership , Thank you to your great employees
I was totally disrespected when making an offer for a used vehicle which included a trade. Their price was 6 times higher than what I paid at another dealer. Their finance guy was arrogant and did not negotiate in good faith. Shop around.
Excellent customer service. Kyle and Patrick made the whole buying process easy and stress free - they really go the extra mile for their customers.
Myers Nissan Bells Corners made the purchase of my new vehicle as quick and painless as possible. Specifically, both the manager Lee St-Hilaire and the salesman Mike Faust, were an absolute pleasure to deal with. They listened to my needs, went above and beyond to locate a specific vehicle for, and unlike most other dealers I visited, they didn’t attempt to pressure me or try to sell me a vehicle I wasn’t interested in.
They maintained regular contact, were always polite & professional, available to answer any questions or concerns including after hours or weekends, allowed me to complete the purchase remotely and even delivered the car to my door.
I highly recommend them and will definitely never shop anywhere else.
I think the redesign in all the cars looks good but 1 thing is missing the speakers should be on top near the door handles the mazdas are doing it learn from the kings
Thanks to Mike Faust (salesman) and Pat Mckinnon (money man lol). I'm soo in love with my 2019 Qashqai. They got me everything I wanted at the price I could afford! I'm looking forward to doing more business there in the future and I would highly recommend them to anyone :)
They answered my call when my own dealership has yet to :(
Thanks guys!
Great dealership! if you need a new car go seem them. Great selection of used to!
Good selection of vehicles and professional sales staff, I had a positive experience. After Sales Service is very well handled, So far the experience has been very good.
Purchased a Toyota Corolla from this dealer, everything was transparent and fair. Adnan was particularly very helpful. Would definitely recommend this to all prospective buyers.
I have always appreciated the friendly, knowledgeable, efficient, professional service I have received for regular maintenance and occasional repairs. I highly recommend Nissan products and Myers service.
Myers Ottawa Nissan has given me amazing service and has always gone above and beyond in every opportunity they could. The best car service I have ever received. On my last maintenance visit Karl at the front desk was extremely helpful and went out of his way to ensure my car even had a wash as he noticed it was covered in road salt. Will always do all my future car needs through Myers Nissan!
I do not recommend to buy Nissan Car and use their services. I bought Murano 2017 brand new. During this winter, there some snow got underneath the trunk gap and built up a bit of the ice underneath the trunk. So when i open the trunk using the remote control , the top of the lift gate push again the ice from the underneath ice and got bended. I couldn't clean it at all cause the ice is built up underneath the trunk liftgate. This is clearly a design issue from the Nissan Murano. However they just blamed the customer and treated customer badly.
Called up service to make an appointment. I explained that my car was having difficulty accelerating for several months and there was a "service engine soon" error code which my regular service station gave to me and recommended I see Nissan. When I went to my appointment 2 days later, I explained the exact same story to the person at the Service desk. She told me the code I gave her meant nothing to her and her service people needed to get the code themselves. This would cost me $160, I was told - even before anything was done. I told her I have done the research on the internet about that code and the acceleration issue and it could be one of several things but she was more interested in telling me that her guys are "experts.".I told her the reason I do not bring my car into the Nissan dealership is precisely this reason: you claim to be experts but you guess and guess at my expense. You charge before you even get to the problem. She was kind enough to tell me that even though I have taken my car in the past to other Nissan dealerships her guys won't be guessing after they get the code and I pay $160. I thanked her and left.
After this fiasco with Myers Nissan, I called a small shop mechanic who listened to my problem and asked me for the error code and said he could fix it. When I arrived at his garage, he opened the hood and within 10 seconds said "Just like I thought, I'll order the part and I should have it this within 2 hours." He was right. It cost $180 for parts and labour. And for the past month my car has been running properly no thanks to Myers Nissan. THIS AGAIN CONFIRMED WHY YOU DON'T BRING YOUR CAR TO A NISSAN DEALERSHIP FOR SERVICE BECAUSE THEY DON'T LISTEN TO THE CLIENT. Congratulations on receiving my first and only 1 star review.
Had a great buying experience with Brian and Hussein. Came in looking for a Maxima I saw on their website, and quickly found all my questions answered while enjoying a really polite engagement with staff.
When I went to pick up my vehicle, it was clean, full of gas and I got a walkthrough of the features. Definitely recommend coming here to grab a car if you're interested.
Thank you Keith Black, Service Manager for resolving a serious customer service breach earlier this month. The issue itself was completely avoidable. and should never have occurred. Thanks to the technicians for their work on a difficult transmission and the parts manager for following through with a message. Keith's professionalism is to be acknowledged. Thank you for keeping your word.
I had a terrible experience at this dealership.
The employees appear to be very entitled and I felt they tried to rush me into agreeing to the charges at the start (for servicing of the car). The secretary in particular was very difficult to deal with, though the manager did try to help when the matter was escalated.
I got the feeling they only focus on sales. Following up on appointments and servicing felt like a burden to them. I went to another Nissan dealership in town and it was a day-night difference. If customer service and follow up is important, don't waste your time here.
Love my new Nissan. Thank you for making the process of buying a car so easy. I appreciated all of your help and advice.
When I bought my truck there all the staff were great and informative. From Andrew in sales to the service staff. Hubert, the Service Manager has gone out of his way a few times to make sure the service that they provided was on par. As well as accommodating me with a loaner while my truck was in for service.
Very happy with my decision to purchase from Myers. Highly recommend Myers for sales and service. Thanks Hubert, thanks Myers. This won't be the last vehicle I buy from you.
Very helpful. I know nothing about cars and they took the time needed not only to answer my questions but also further expand my knowledge. For those who do not know, they also price match Costco when it comes to tire changes. Thanks for the help and putting my mind at ease !
I am extremely satisfied with my new Rogue from this Nissan Kanata dealership. They gave me such an exceptional deal! Thank you Juan and Jesse!!! I will definitely recommend you to my family and friends.
Lise J
Worked with Mike in sales, what a great guy. Was literally running across the lot to find the right rogue that I wanted. Highly recommend you ask for Mike.
Bought my vehicle a little over a week ago and I am so impressed. My salesperson Jessica was very helpful and went over and above all expectations to get a vehicle that fit my budget and works for my family. My finance guy Jeff again went over and above to find me financing with my less than perfect credit. Will definitely deal with this location again in the future.
I purchased my car at Myers in Kanata just about a year ago. It hasn’t been an overly good experience. My car was gone for weeks during the winter as there is an issue where the heat stops working. Not exactly helpful in the winter with two small children. There is no fix for it. Nissan did get me a rental for the time my car away. Only problem was they didn’t pay for it and enterprise ended up charging me. It’s been 6 weeks of trying to get this resolved with Myers. No resolution as of yet. Impossible to get a return phone call. I will say that their service person Faith is pretty exceptional. Always helpful and trying to solve problems. Sadly I wish I could return my vehicle and just wash my hands of this experience. Not an experience you expect with a brand new vehicle.
Was a recent winner of tires from one of their contests! Ended up also buying my nee to me Rogue there because of it. Don was great with the purchasing of the car and he was patient withy lack of communication lol. Brought our cat in for the tires and the service manager Dan was great. Very informative and helpful. I'll keep giving them my business in the future! Best dealership service I've ever gotten!
Good luck on your move guys!
We couldn't be happier with our recent purchase. Jessica did an amazing job finding what we wanted within our budget. Juan made the purchasing part easy. We had some extra things added to the car and had to deal with Faith in the service department who is the most friendly, helpful person I have evwr met. We highly recommend Myers Kanata Nissan.
Keith and Jesse are the best. Been looking to purchase my first car for a while but many dealerships didn't give me the time of day as I’m a young female and they most likely didn't think I would be buying. Went to Nissan last and was approached by Keith who answered all of my questions and showed me exactly what I was looking for. Ended up coming back the next day to purchase my car with the help of Jesse. I was ensured that Jesse and Keith would be splitting commission which I was very pleased to hear as they both played a major role in helping me buy. All in all, I highly recommend Nissan Kanata, but even ‘highly-er’ recommend Keith and Jesse
I have been into the dealership a couple of times over the last few months, and everyone has been great. But Faith, in service, has been beyond exceptional. She has excellent communication skills and has gone above and beyond to help me. She is the reason I am loyal to this dealer! What a wonderful person! Thanks Faith!
I found that both Michael Faust, the Sales Consultant and Mike Parker, the Sales Manager were very helpful. Neither put any pressure on me and seemed ready to go out of their way to make sure I got the car I wanted with any of the extras I asked for.
I would happily recommend Myers Ottawa Nissan as a dealership to any of my friends!
I have two magnets on the back and just have to get the rest of my new bumper stickers on it to REALLY make it mine.
Jess was such a pleasure to buy a car from and actually made the experience fun - which I was not expecting! She listened, was super kind, and made me feel comfortable to ask any question. I never felt she was playing sales tricks or forcing me into anything. Emilie was also amazing - super knowledgeable and hilarious. Then Moe is the glue that holds it all together :) Great team, SUV and experience - highly recommended!
Moe,Luis ,Jesse and Emilie are the dream team of this Myers Nissan Kanata location. If you are looking for a team that is professional, caring,driven and respectful then this is the place to buy your next car. During every step of the way they were helpful and made us feel like they valued our business. We would 100% recommend this place. Thank you for being absolutely amazing. :)
I was initially disappointed with the deal. After having a day to work on numbers and showing a few facts about my vehicle I wasn't aware of, we were able to work out a fair deal. Sales rep was great to deal with. Management team took the time to try and make everything as good as possible. Would deal with again and recommend as a place to do business.
Thanks for your time and help.
I recently brought in my Nissan Rouge for a regular oil change. At the same time they updated my car with the latest software for the Emergency Braking System, free of charge. I waited in the dealership lounge, was treated to a hot cup of coffee, and before I knew it my vehicle was ready, washed and polished inside and out. The service department staff are helpful and friendly, explained every step of the service and took all of my concerns seriously. I would definitely recommend Myers Kanata Nissan to my friends!!
I recently bought a new vehicle from this dealership. After doing initial research and visiting other Nissan dealerships in Ottawa, it was a no-brainer to buy from Nissan Kanata. The experience from start to finish was outstanding. I dealt directly with Moe, the Sales Manager, and he was fantastic. No pressure tactics, honest about trim levels/features/options, and even let me take a vehicle home so my partner could test drive while my young children were napping. This is a dynamic dealership that thinks outside the traditional box of how to sell cars. I would highly recommend to anyone that is considering a Nissan to visit this location.
I recently bought a new vehicle from this dealership. After doing initial research and visiting other Nissan dealerships in Ottawa, it was a no-brainer to buy from Nissan Kanata. The experience from start to finish was outstanding. I dealt directly with Moe, the Sales Manager, and he was fantastic. No pressure tactics, honest about trim levels/features/options, and even let me take a vehicle home so my partner could test drive while my young children were napping. This is a dynamic dealership that thinks outside the traditional box of how to sell cars. I would highly recommend to anyone that is considering a Nissan to visit this location.
Salesperson Matthew R as well as manager Moe were both outstanding. Patient, knowledgeable and pleasant to talk too. No pressure in the sale which is very much appreciated nowadays. I went in the first time unknown if I was going to buy a car (waiting for insurance to decide if my former car was a write-off). I explained that to Matthew and Moe. They didn't treat me any differently, they took the time to explain options, financing... As soon as I got the news from the insurance, I went right back to Matthew and bought the car! It was a great experience :)
Both good and bad. Bought a new Frontier summer of 2018 (a demo unit), had them add all of the extras I wanted. The sales process was friendly and smooth, very professional. Picking up my vehicle there were a few issues that had to be corrected - floor mats were missing, clear stone chip protection film had a bunch of ripples in it, the tonneau cover was installed poorly and the back-up camera needed replacement. After a few trips back and forth they finally got everything resolved. Then the auto starter stopped working, in the middle of January. They tried rebooting it. They tried changing the software in it. They then replaced the unit entirely, it still did not work. I was then told the issue was sent to management for resolution, so I waited and waited. About 2 months have now gone by, still no auto starter. I understand that they use an outside company for these sorts of things and the issue most likely lies with them. However, I am left having to chase and chase and chase to get the issue resolved.....
Since initiating contact to purchase a vehicle on April 18 of this year, I have yet to see the car. Today is May 15. Matthew, the salesman who helped me, was terrific in getting things organized. We have done everything within a timely fashion, a week getting our finances together to send out. The financial portion of the deal which was turned over to someone else, has taken the majority of this time. Not very impressed by their service towards a purchaser from another city. Will re-think future purchases from this dealership. This is my second purchase from southern Ontario. The other vehicle I was considering had a one-week completion deal with delivery.
I have always been treated with respect and everything has been explained clearly to me in advance of any work being done. I do not claim to be mechanically inclined but I appreciate the effort made to help me understand the work and why it needs to be done. The service department has been great and their finished product has always surpassed my expectations.
Keep up the good work.
Came here two weeks ago looking for a used Rogue, Keith came over and introduced himself and helped me select an appropriate vehicle for my needs.
Keith took me right to the vehicle that I ended up purchasing. Awesome experience overall!!!! I would definitely recommend this dealership to my friends and family 😊😊
Juan took very good care of us and answered all my questions!
Brian at Myers Nissan was very helpful and efficient when it came to purchasing our new car. He was able to sort through different quotes on leasing versus purchasing and also different models and options. Have been around the houses to different dealers, we went back to Brian as he was the most helpful by a massive shot. Cheers Brian!
Shawn,one of the customer service consultant,is a very very pleasant person. So detailed in his explanations
Sales people know what they are talking about. Explained every aspect of my new car to me. Service department is great as well. Never had an issue with this store. They are very helpful and friendly. Definitely suggest you go out and visit if you're looking to purchase a new or used car!
I had Andrew S. As a sales consultant. He was honestly incredible, we ended up walking out with two vehicles when we went in only for one. He wasnt pushy. He was helpful and worked within my budget. I would recommend going to see Andrew! He was personable, honest and realistic. Thank you Andrew and thank you Myers !
When I walked into the dealership, I was approached by the Manager, Chad, and he immediately introduced me to their salesman , Mahdi Najem, who was very kind, helpful, knowledgeable, and most importantly very attentive to all of my concerns and questions. Even after the sale is done, Mahdi, was keen to follow up with me in case I needed help or had any question that was not answered. Thank you Mahdi, and Mayers Kanata Nissan. Hope to see you soon , probably on my first service due !!
Really nice store and the staff are friendly.
Great sales and service team. The dealership is very visually stunning and so is Juan Serna the sales consultant!
Came in for my vehicle service the other day and was very happy with my experience. The Service staff was extremely friendly, the lounge and building was incredible. Met with one of the managers who got me a bottle of water while I waited. Thank you everyone!
Beautiful dealership.