Had a great experience working with Moe and Waj trading in my 2012 F-150 and moving into a 2017 Rogue Platinum this past September.
I broke in the new vehicle with a 1400km trip home in the mountains of Northern Ontario. CVT transmission + mountains was awesome. I was initially leery on both the CVT and 4-cylinder engine after a lifetime of V8s, V6s and conventional transmissions, but Moe helped put my concerns at ease. Now after nearly 7,000km I can now saw I am a firm believer in the powertrain combination that Nissan has in the Rogue. It handled the mountains beautifully, has plenty of pep and amazing fuel economy. I recently drove a conventional transmission vehicle and found myself missing my CVT.
The Rogue is well appointed and a pleasure to drive. I get countless compliments on the beautiful reserve interior, and all the storage options have helped make the transition from a full-size pickup less painful. My 11-year-old dog, who is my main travelling companion and has seen all of Canada from the back seat, seems really happy with how massive the windows in the second row are and can really get his head out there to enjoy the trip. The little people in my life also enjoy the big windows and love all the room they get in the back row, they are always wanting to ride in my "spaceship".
Thanks Moe & Waj! I appreciate your knowledge and no hassle no pressure approach. You made purchasing a vehicle an enjoyable instead of a stressful experience.
Purchased my first new vehicle from this dealership. Treated me like gold and very accommodating! I dealt with Adam, Nes and Ryan, all very knowledgeable and patient as I was a first time buyer. Highly recommended staff and will prioritize this dealership in the future.
Thanks to the boys for making this an amazing experience for me!!
Many thanks to Tom Moore who took the time to help us figure out which car was right for our needs and our pocketbook. Went out of his way to address my questions and concerns to ensure that I had an easy transition from my old car to my brand new Altima. Very satisfied with the car and the whole experience. Looking forward to returning once my lease expires in a few years time.
Andrew is a great salesperson. Very knowledgeable about all the product.
Great experience at this dealership. Andrew the salesman and Manu the finance manager were both great to deal with. Very helpful and nice!
The team at Orangeville Nissan are spot on! Spot on being friendly, trusting and professional. They make car buying easy and satisfying. Working with our salesman Tom was a pleasure, he was specific on all details. Thank you Tom for the superior sales and customer service that was provided to us. Excellent job!
This dealership is amazing, great service. Everyone is so nice and welcoming, I had a great visit there to look at some cars, they answered every question I had with great attitude. Overall awesome experience would very much recommend going here!
Just picked up our new 2020 Murano!! What a very pleasant experience. Everyone at the dealership was very helpful. We even shared a few personal life experiences. With the help of our salesperson (Tom Moore) operating this big machine is not making me feel intimidated, just the opposite, I almost know how everything works!!
Mr Ryan, Lori and the manager
A special thanks for you guys for the best and smooth service I was at this dealership 7 months ago and I had a great service by Mr Andrew and Lori and I was today 15 July and the team doubled the smile on my face with the quick approval and some crazy discounts the stuff are professional and honest, I'll always recommend Orangeville Nissan.
Went to buy a Nissan armada 2020 and Tom was absolutely amazing! He was very upbeat and walked us through everything. His service was top notch. Thanks Tom !
I made arrangements to test drive a 2014 Nissan Maxima today for 11am. I've kept in close contact with the salesperson and advised them to notify me if there are any changes to the status or availability of the vehicle because I will be driving a long distance to get to the dealership. When I was fifteen minutes away from the dealership after having drove an hour and thirty minutes already, the salesperson called to tell me that the vehicle has been taken to the body shop in Barrie to have a bumper repainted! I spoke to the GM and he didnt do anything but made false promises prior to the salesperson calling me back three hours later to try to sell me the vehicle site unseen because supposedly someone else will be making an offer to buy the vehicle!
My recommendation is to stay far away from this dealership and not to trust them.
Had a very easy going, smooth time buying our car from Nissan Orangeville. The drive from Toronto was worth it for the friendly staff and great service. Working with Tom was great, he was never pushy but always eager to help in any way he could. He has continued to check in on us even after the car left the lot.
Wonderful experience working with Orangeville Nissan, I highly recommend! Tom Moore and his team were great to work with.
Tom Moore at Orangeville Nissan helped me pick out a Nissan Qashqai to surprise my wife. Tom is a Great salesman and person. Highly recommended!
This was a really great experience. Eddie and Tom got me into my first Nissan Rogue 3 years ago and I was thrilled with the vehicle and the service so came back for a second 4 year lease, with a new Rogue SE. This team and vehicle are HIGHLY RECOMMENDED. Thanks, Orangeville Nissan.
I purchased my new Kicks with Orangeville Nissan, Ryan was very hands-on and consistent with me from the beginning. Aside from his brutal honesty, I felt like I was in very good hands. He will speak for you and get you the deal you want.
Tom was also great and patient with me. He delivered my Kicks to my door and showed me how it works, all the while employing his wit and professionalism.
I would highly recommend the team at Orangeville Nissan.
S/O to Lori.
Unbelievable what the salesman get away with.
Always great service, Karen is the best! During this COVID-19 crisis they came and picked up my car as well as returned it so I didn’t even have to leave my house! Best auto services in town.
Let put it this way, started with one Nissan we now have 3 looking at buying more!
We recently purchased a Honda civic from this dealership and Tom Moore was our salesman. He was very helpful, patient and friendly. They were extremely reasonable and accommodating throughout the process. I would definitely go back there for my next purchase and recommend to others
Recently purchased a 2015 Nissan Rogue from Tom Moore. Great salesman, very easy to work with. A big thank you to Lori and Nes as well, they played an integral part in getting my new car too. So far so good with the Rogue, it seems to be running really well. Only some minor concerns, gas cap attachment cable was snapped and there's a small hole in the windshield cowl (looks like someone was a bit aggressive with the ice removal), not huge worries at all just some things I didn't notice when I took it out for a test drive. Overall great experience at the dealership though.
I have a 1 1/2 year old Nissan Rogue and during this 1 1/2 years I have had to take it into a dealership 11 times. Horrible track record for a new vehicle. When I first started having issues, I went into Bolton Nissan. I found the staff in the service department were rude and disrespectful. After several visits I had enough and started what I had hoped to be a good relationship with Orangeville Nissan. To my dismay, I have been left in the dark, lied to, laughed at and generally treated as if I was a nuisance instead of a customer. Twice TODAY I was told I hadn't booked an appointment and that is why the Service department had my car for 3 days even though I have the confirmation of a booked appointment. I didn't receive a complete work order until mid day on the 3rd day at which time I refused all service. I go and pick my car up and was charged $248.00 due to my concerns when I brought the vehicle in 3 days ago. This will be the last Nissan I ever own and am counting down the days to the end of my lease. The Sales Group at Guelph Nissan where I leased this vehicle are amazing but the after service at TWO dealerships is horrible. Unfortunately this lack of Customer Service has lost another Nissan customer.
Always a great experience at Nissan! Tom Moore was exceptionally easy to work with. He always answered all of my questions and concerns promptly and made the overall experience highly comfortable. I look forward to purchasing my next vehicle through this dealership. Also have to thank Nes and of course Manu for helping out with giving great advice throughout my time here. Thank you all for the excellent service.
Purchased my new Kicks through Tom Moore. I was very happy with the thorough nature of his presentation of information. More importantly, I was impressed with the respectful way I was treated...which is not always the case for a woman purchasing a car.
Endless waiting. Everything is wonderful and rosy when they want to sell you a car; everything after the sale involved empty promises, "that's not covered under the warranty" and "it will take some time". Sure, I can wait, but one hour became, two hours, two became four and four became "can you come back the next day". Then when the next day comes, suddenly the part is not available and the vehicle won't be ready until next week. I thought it was just me, but I literally heard another irate customer complained about the exact same thing, and the customer service representative (a middle-aged lady) tersely replied, "So what do you want?" Excuse me? What do I want? I want my car that you guys sold me to work! And I want the car returned at a time you promised! But no, once sold, everything is your problem.
Oh, wait, what? They're sorry about the bad experience and the problem has been addressed to their General Manager? Then the General Manager should be fired! He or she is obviously not listening or reacting to any of the complaints because nothing. has. improved.
Even the cookies at the waiting area are stale.
Buy your car at the dealership to the left. Or to the right. Just not at Nissan Orangeville.
Was having issues with my Titan and Mark Pilla genuinely listened to my concerns. He did everything he said he would do and in the time frame as well. I appreciate the fact he truly cared about his customers and the service they are given at the dealership. Thank you Mark for making it possible to love my Titan again!
Had been looking for a Frontier and saw that Orangeville Nissan had a great selection at very competitive prices. Met with Tom Moore who was very helpful and able to show me the variety of trucks finding the one that met my needs. All around great experience and definitely recommend Orangeville Nissan!
Honestly the only thing I've enjoyed about working with this place is the sales rep I dealt with. I always end up waiting a crazy amount of time for anything.
When we had scheduled pick up of our new car we waited for an hour and a half for anyone to come help us. We had an appointment and I had to eventually ask someone to help us. Brought said car back in a month later, again had an appointment yet my car sat in the parking lot for over an hour before a mechanic even came and grabbed it. If your running behind give the customer a call.
Ryan Wagner is refreshingly professional with superior product knowledge. I was so impressed with his demonstration and explanation of all the features my new Rogue has; a very top class vehicle. Through out the buying process, Ryan was down to earth, open and honest which made the buying process stress free. Ryan went out of his way to give me a ride to the Nissan dealership to pick up my new vehicle. On the drive to Nissan Orangeville, he was able to show me again all the options the Rogue has which was super helpful and reinforced my buying decision. He was a pleasure to deal with from start to finish. I love my new Rogue and very much!
I have purchased 3 vehicles so far from Andrew and Orangeville Nissan. He is awesome. All my questions are answered and he always fits the right vehicle to my needs. Great job Andrew.
Had an excellent experience with my recent purchase here. Tom was very knowledgeable in answering my queries and needs, and when I decided to finalize the purchase he and his competent team were very quick and efficient with the transaction. The dealership seems to have ample stocks of various models and trims too. I recommend Tom and his team if you're looking to get your next Nissan vehicle.
Saw ad in auto trader for a vehicle I was interested in. Went to the dealership. Very impressed with dealership and staff and from that first impression ended up purchasing a new vehicle. Dealt with Service, sales and financing and all deserve a top notch rating of 10 out of 10. Andrew and Lori were great to deal with.
I had an amazing experience purchasing my first used vehicle from Orangeville Nissan. I was afraid of buying used, but that changed.
Tom Moore was my salesperson. He was amazing. He gave me the confident I needed and took care of us in any way he could. Tom went out of his way to help us, and made sure that we were satisfied. We purchased a 2016 Honda Civic and love it!
After buying my vehicle, one month later I called Tom on a Saturday morning to help out with scheduling some service work done to the vehicle that was promised at time of purchasing, and he took care of everything for me.
I would recommend this dealership to anyone looking to buy. And go see Tom!! Hes the best
We bought a used GMC truck last April from Orangeville Nissan and did not have a very good experience. On the day we picked up our truck we were told as soon as we drive off the lot if anything goes wrong that is our problem since we didn't get the extended warranty - the engine went 2 1/2 months later. Also when we asked for a screw driver to take off our old plates from the truck we were trading in we were told "that sounds like a you problem not a me problem" by our service dealer. Basically the service went very downhill as soon as the deal was done. The reason I am writing this review now is because we just bought a used car from Hallmark Toyota and could not be happier with the service we received. I will never buy another vehicle from Orangeville Nissan!
I am very happy with the fantastic customer service at Orangeville Nissan. Ryan Wagner delivered seamless sales on exactly what I asked for. I love my new Kicks,...thanks Ryan! Also, Lori and Nash were very kind and helpful too. I would recommend Orangeville Nissan to all.
I hate car dealerships. I loved this one!
Recently traded in my old Nissan for a new Nissan Rogue. Ryan Wagner was very helpful in assessing my needs and finding the perfect vehicle to match what I was looking for. The customer service has always been wonderful there and the staff often go above and beyond to attend to their clients needs. Additionally, Nes Bratic the sales manager was very helpful, in making the purchase of a new vehicle effortless. He took his time to address my concerns, was helpful in customizing the vehicle to my needs and went above my expectations, to provide excellent customer service. I was thoroughly happy with my new investment and the sales staff made the experience very easy, affordable and flexible for my busy schedule. Always a pleasure working with Nissan and will continue my business with them moving forward. Definitely recommend checking out Nissan Orangeville.
I drove all the way to Orangeville to purchase a truck for my husband because they have the best Nissan truck selection! I LOVE my Titan! Thank you Orangeville Nissan!
This dealership dispels the myth of the "used car salesman" the staff at Nissan Orangeville make you feel good the minute you walk into the dealership. The negotiations were quick and a deal was made in a very professional manner. Maureen Lagden (5 stars) impressed me with the knowledge of the Nissan Titan truck and answered all of my questions about the product. Thank you for accommodating my timeline for picking up the vehicle "true customer service". The coffee and cookies are a nice touch keep up the great work and I look forward to a long relationship with Nissan Orangeville.
The experience I had was excellent.The sales person was knowledgeable and helpful. I've never been so happy with a vehicle purchase. I love my new truck and enjoy driving it. I could drive it all day it is so much fun.
If you're looking for a new car, I couldn't recommend this place more. I've heard too many horror stories of people buying cars and getting ripped off by overly pushy sales people. I went just to look at cars at other dealerships; sales people were swarming out the door. You won't find that here. I purchased my new car with the saleswoman Moe. I've never purchased a car myself and was really worried by what to expect. Moe was wonderful enough to get explain everything in a manner I could understand (as I know nothing about cars). I actually found purchasing a car really enjoyable at Orangeville Nissan. They're very relaxed and listen to your needs. People who work here remember you, and really give off the family-owned business vibe. Earned a life long customer after my experience.
Great dealership. Everyone there is so helpful. Would recommend this dealership to my family and friends. Nes and Lori were very helpful with our lease process.
It was an absolute pleasure purchasing a 2016 Nissan Rogue at Orangeville NISSAN. Ryan, Nes, Tom, Cathy and Lori were extremely courteous, professional and very accommodating in terms of ensuring that we didn’t exceed our budget. We enjoyed our experience so much, that we came back to purchase a 2019 Rogue. Congratulations to them for making their clients feel so comfortable.
Thank you Andrew McBride for providing the best experience while purchasing my new 2019 Rogue. The deal was painless, and you were able to work with my budget, answer my questions, yet provide me with everything I was looking for. The customer service you personally gave me was truly amazing, and you deserve this PERFECT review!!!!!!
Excellent experience! Ryan was my salesman, great guy, no high pressure tactics. After shopping around for a number of weeks, comparing prices and trucks (Tundra vs Titan) I found Orangeville Nissan had the best price, rate and staff. I have owned Nissan products before and am confident in their quality.
I met Nes and spoke with Lori. A great team of people. I believe they did everything possible to ensure I was satisfied with my purchase. I did not walk away with buyers remorse, that’s for sure. Highly recommend Orangeville Nissan and Ryan Wagner. Purchased: 2018 Titan Pro4X - absolutely LOVE this truck!
Worst experience of my life!!!! Nissan Orangeville was BEYOND rude!!! I went in to try out vehicles as I was trying to explore my research on what trade I wanted to do when I trade my Rogue in.... they deliberately and ignorantly pushed me and my family away like trash because we were not buying that day or month. I simply wanted to see if I wanted to go with Nissan at all again. I couldn’t have felt more rejected or insulted in my life! I called Nissan in Guelph and told them what we experienced and they were more than welcoming to help us with our future choosing. Mazda in Orangeville and Honda, and Dodge in Orangeville all heard our story and could not believe the rudeness we experienced and they had NO ISSUES helping us test us the vehicles we had on our potential trade in list. I will now never go back to Nissan in Orangeville and am rather turned off of any Nissan because of this experience. Horrible sales lady and management team. If you don’t trade when it’s convenient for them, be prepared to kicked to the curb like scum! That’s how it felt. Good job Nissan Orangeville 👏🏽
I recently visited Orangeville Nissan the price and service I received was fantastic! As a female customer I was treated very well. The salesman Frank Dacosta was very knowledgeable and friendly which made me feel at ease. Thanks Frank!
I am very fortunate to have had a great experience at this dealership. The sales manager mark pilla, and his team are amazing and helped me with everything I needed. I have bought many vehicles from this dealership , and this recent one had problems, I took it to the nearest nissan and they did nothing yo help me. I went back up to orangeville and they took care of it and found that there were more problems then they thought, so they thought it was safer if they replaced the car and gave me a new one. I am confident to say that they are a 5 star rated dealership. Mark and his team continue to exceed our expectations.
The Sales Manager went beyond his duties to help me find a deal on the car that I wanted.
Everyone is great at Orangeville Nissan!
I would like to make a comment about the review below.....I only wished that this customer would truly look at the staff at ORANGEVILLE NISSAN, I have been dealing with them for over 2 years, and the staff has been very HONEST, have always explained the work that is required and has given me the choice whether to have completed or not, they have gone above and beond the call of service. I only wish that there were more dealers like this one.I don't feel they gouge any one. The Tech. are very plesant, they will even talk to you and help.