I recently purchased my 2021 Rogue at Milton Nissan. The negotiation took an e-mail to Corey and the Deal was signed the next day it was the easiest transaction I have ever made and I have purchased a lot of cars.
When I picked up the vehicle Tommy made every effort to make sure I understood the new technology in the car. I have since visited the dealership to speak with Tommy for more clarification which he happily obliged me.
I would highly recommend this dealership.
Complete rip-off!! I have never felt being cheated on until my experience with Milton Nissan. I gave my car for regular oil change and I was sent a web form to accept or decline a few things which came up in the multi point inspection. I accepted a few and declined a few but couldn’t submit it on the web form itself. So I called Milton Nissan and had a advisor go through that list with me and accept or decline on their own system itself. I chose to accept brake fluid to be changed which was estimated to be $20 and I said okay for it. To my surprise when I went back to pick up my car this brake fluid component was charged at $145 which included the brake fluid flush, I was never told about this amount even though I chose it over the phone. I was quoted just $20 for the brake fluid nobody made me aware that changing/flushing it would be $145. I felt completely ripped off. Looking at this I would never trust/consider Milton Nissan ever for my car’s service. I have the print out of the page I was given an estimation on and of course the final invoice, I’ll see how I want to go forward with this but it is completely unacceptable. I could have not even carried that much cash on me.
Had a great experience at this dealership! Everyone working there is super professional, sweet and courteous. A special thank you goes out to Carey Witch, the sales consultant that helped me purchase my car. He's very knowledgeable, friendly and put me at ease through my journey. He also stayed late on the day of my pickup to help me get my car with my busy schedule. Thank you Carey for your help!
If I could give this place more than 5 stars I certainly would have.
The team at Milton Nissan made my experience a memorable one. I owe it to Carey McLaren (Sales Consultant) for making the experience as easy and stress free as possible. As it was my first time purchasing a car, I did not feel any pressure from Carey. He allowed me to take time to digest all the information needed, and really made sure I was comfortable with all the numbers and details regarding the purchase.
Carey was very approachable and took the time to explain every little detail. The entire team, including Carey, are professional while making you feel comfortable and extremely satisfied with your purchase.
Thanks Milton Nissan!
Best Nissan dealership in Ontario! Wayne is a great person to deal with! He's very honest and extremely organized in his work! I definitely recommend Milton Nissan!
Recently purchased a vehicle from Milton Nissan. The salesperson, Wayne McGinnis was exceptionally professional, highly courteous and patient. He was also very transparent and there was no hard selling on his part. The whole experience was positive and pleasant. Happy to recommend Wayne to future customers.
I originally contacted 3 dealers. One didn't respond at all, another employed typical sales tactics I've run into before. Then I went to Milton Nissan.
I have bought many new cars over the years and this was the most stress free experience I have ever had. Wayne had plenty of information to share and there was no sales pressure throughout the process. It was truly a pleasure to deal with them. I already have plans to replace my wife's car later this year. Thank you Wayne.
I had an amazing experience signing a lease for my Nissan! The sales staff were very friendly, accommodating, and very genuine. I would highly recommend Milton Nissan!
First rate professionalism throughout the entire process. Very pleased with with the level of service from pre-sale right through to delivery. Really felt my business was valued. Appreciate that I was encouraged to raise questions and concerns even after delivery. Definitely recommend Tommy to anyone thinking about a Nissan.
I worked with Wayne and his Manager to purchase our new vehicle and the whole experience was so smooth and awesome. They were really careful to point out every detail during new car orientation and go above and beyond to make sure I was happy with my decision. The folks at Milton Nissan are a cut above the rest for sure. Thanks Guys!
Thank you Jason and Raswin you were amazing. Due to you I was able to buy my car through whats app in a fast and easy way. You are really into this new normal. I appreciate your help and I totally recommend you guys. Great service and attention to client.
Great team specially young Tommy the sales Consultant, he was awesome the whole time we spend at the showroom. There was absolutely no pressure. The showroom General Manager Willie was very friendly and cooperative. I would definitely recommend to visit the Milton Nissan showroom once, you will not be disappointed. All the very best to the Milton Nissan team. Keep up the good work.
Paul needs to respect all types of customers. Thankyou
Paul needs to respect all types of customers. Thankyou
Just bought a new car at Milton Nissan and the experience was excellent. Wayne M. was friendly and patient to show us the physical car color I wanted. He is knowledgeable and he got me a great deal. Happy customer!
Awesome service from Tommy, unfortunately I couldn’t buy the car for external reasons but he was always helpful and nice. Go with him if your looking for a new car or a used one.
At first the quality of service was 100% the best I have seen in a while, but once a deal was not reached then you saw the real side of the salesman...I dont appreciate being schooled on how to budget and spend my own hard earned money and also being told they are not hourly paid and work on commission and not to in other words waste their time as it is month end and the manager needs to sell cars... my business will go elsewhere.... everyone be careful..
Great friendly service when I brought my Nissan Rogue in for maintenance.
Their phone service is absolutely disgusting - very ignorant and rude. No professionalism and obviously do not care about customer service. I called to ask a question regarding the financing of my vehicle and got dismissed with sarcastic remarks.
Great service at Milton Nissan! I drive from Guelph for all my car needs. So happy with the friendly atmosphere.
Always an AMAZING experience! We come all the way from Burlington to this location because of the amazing service that we have received over and over again. We can't thank everyone enough!
It's easy to make an appointment with the service department by phone, which I prefer. When I bring my car in, it is serviced promptly. Any questions I may have about it are answered clearly. And usually it is returned to me washed, which is nice - this never happened at the Ford dealer with my previous vehicle. And I find service here is good value for money as I am a senior. I will continue to get my service done nowhere else but Milton Nissan.
I took my car in for an oil change and they had found that I needed some other service as well. I'd only allotted enough time in my day to get the oil change so to ensure that I could get all the work done in a timely manner they gave me a free rental to ensure that I could get all of my work done and get my car in safety shape for the road. All of the service technicians were amazing I will be happy to take my car back in for great service
I love their services they provide for customers with the shuttle service to and from the dealership. They address you by name which is personal. Provide exceptional service to my vehicle when maintenance is due. contact me as a reminder due to my busy life. Best vehicle I have owned. Provide update on any changes to my service when the car is in the dealership. I am happy with owning a Nissan. charlene
I love going to Milton Nissan for Servicing only. They have a great staff, they take care of their clients. We've been going there for 10 years now and we would only go there for work on our Nissan. Mike, Dan, Larry, and the service staff are great.
The purchase and first service for my new car was an amazing experience.
Carey helped me purchase our car and he was kind, considerate, knowledgeable and went out of his way to ensure I was taken care of. There was a slight hitch on delivery day (just due to an unusual request I made) and he knew my needs and fought for me to get exactly what I wanted! He also went above and beyond to ensure the purchase went smoothly coming in to work for me alone despite a vey serious family matter that I would have be totally understanding if someone else completed our delivery. To that end I had to thank and hug him for his kindness, dedication and his integrity. I knew, with the utmost confidence, that his advice and his word were trustworthy.
Dan in Parts got us an amazing deal and searched high and low for winter tires for us in a pinch (the unusually early and heavy snowfall left the tire stocks very low).
And Larry in Service was beyond kind and helpful. I ensured that I asked his name before I left because I wanted to write to Nissan to state how thoughtful and how he truly cared. I had to bring my daughter to the appointment and he ensured my car was seen to quickly and he even foresaw a problem with me fitting the tires in and offered to keep them so I could come back at a later time. They took extra time to load my tires in my mums car that I am extremely grateful for.
This review is so detailed and long because they showed they truly valued me as a customer, that they all have such amazing integrity and that I am very confident dealing with them in future - including buying our next car from them in the coming months!
I recently bought new Altima 2019 and enjoying this car riding every day.
It is beautiful and smart, comfortable and safe.
Many thanks to Sales Rep Jason Okolisan who navigated me through my purchasing options, all incentives and showed a great degree of flexibility in negotiations.
I was servicing my old Altima in Milton Nissan dealership since 2014 and continue doing it with my new one. Always been satisfied dealing with Service Team professional style and quality of work.
They provide different-lower level-service from other dealerships.(I used to visit Agincourt or Village Nissan until I moved to Milton)
-No brief car wash, lubricating brakes, no changing the air filter after the engine oil change.
-The old man from service department has never greeted me and other customers. One day he tried to deceive me the engine oil change fee. I had the exact same service with regular oil but he charged $30 more than usual price.
I asked him if the oil was luxurious one but he answered it was not. He asked me if I would like to have the new bill while tearing the papers he made already and he made a new invoice again which charged the expected service fee without saying any words.
What kind of attitude does he have for customers?!
Is that what Milton Nissan pursues?
If I did not know the price I could have paid more as he wished. I should have complained about him to the GM but I couldn't unfortunately.
I felt like I was not a valuable customer at Milton Nissan and I would not like going there for any services/ purchasing the third car/ recommending this branch to anyone since that day.
He needs to get training for a better CS for customers and Milton Nissan.
They aren't the greatest. I had unbalanced brake disks, and all worn. I told them to replace all brakes, a fresh new start. They said "Sir, we will tell you what's wrong and what we will do!"
So they call me in half an hour: "Sir, we need to replace all your disks and pads!" (Really? What happened!?) The mechanic wants to bring to attention few more issues he found, but he was silenced by the front desk employee "Not now!"
So they did the brakes. Their mechanic is pretty good.
Next time in, my front right light is out. The formerly found issues somehow are perfect this time (nobody fixed whatever the issues are). Including my front light, that does not light. All good! They send me an email: "Thank you for your business, your car is in perfect condition!"
Really?! They were my 5th Nissan dealership in 5 years...
Got my new winter tyres replaced. Both Larry & Dane helped me in suggesting what was the best suited tyres for my Nissan Sentra, offered good price, prompt service and convenience of tyre storage.
Great. Efficient service. Great staff. Big, clean. Jason sales representative is great and helpful. Bought our car lease through him. Excellent and highly recommend him. Got a Nissan Murano with black rims. Love it!👍
Terrible. My experience with Milton Nissan has been very disappointing. Comparatively speaking, the other Nissan dealerships I go to (401 Dixie & Agincourt), are FAR better. Like, night and day. Example - the other dealerships will always return your car freshly washed (after any service including just a basic oil change), but Milton Nissan...nope. I've had the service department haggle with me over Warranty work, I've had the accounting department call me weeks after a service and tell me they didn't have record of my payment for a service (how would that even possible to get my key from the service counter and leave without paying?), and when interested in upgrading my vehicle, the salesman (Carey), just stopped responding to my emails and never called me back (can't imagine a salesman being so unmotivated to make what would have been a guaranteed sale). So basically the whole operation has proven to be woefully unprofessional.
Very clear about everything that would be required before purchasing. Provided me with all the paperwork and made it hassle free., Thanks to the sales staff.
Very polite and professional agent Wayne. Not pushy at all. Keep it up!
Great team to work with. Cory and the rest of the group at Milton Nissan did a great job when I was inquiring about a new car for my family. I will tell my friends about my good experience I had with sales and the service dept.
Excellent, today I got there my first car in Canada
I moved to Milton about a year ago and I have been going to this locations since. The staff is always friendly, they are always a pleasure to deal with. Also with pricing and getting work done I find they are not pushy and good at working around your personal life to make paying for your car and getting work done easy.
Keep up the great work Milton Nissan.
P.S Just bought my first new vehicle from this location! AMAZING SERVICE RICK!
I just wanted to say thank you to Willie Kennard at Milton Nissan. Shortly after purchasing a new vehicle at this dealership, I had a concern with the vehicle. Willie reached out to me. He was very kind and professional when listening and speaking with me. I was impressed by his commitment in providing excellent customer service. I was grateful by how diligent and genuine he is. In the end, Willie went above and beyond my expectations. I have nothing but good things to say about Willie and this dealership!
I wish to use this space to commend the service counter employee "Joanne". Customer service seems to be a dying art for lack of a better "term". EVERY time I speak or see Joanne, she goes above and beyond to ensure my satisfaction. She is GENUINELY concerned and NEVER rushes me through a process. #NissanCanada, you should be proud to have an employee of this caliber in your employ. She should be rewarded for her dedication to everyone who graces your door. THANK-YOU JOANNE!
Friendly curious staff! No high pressure sales. Rick went above and beyond. Will definitely reccomend!
Always great service. For maintenance, prices are given before any work is performed. My truck and car are back on time. Any additional repairs needed are discussed and repaired as necessary. Recalls are checked and confirmed. Thank you Mike and Crew!
With sales the staff are always friendly and willing to take me out for a test drive (even in snow storms). Thank you Rick!
Best dealer experience!
Thank you
This Nissan dealership is top notch. Great service, repairs are preformed on time and with expertise. My car is returned cleaned and ready. But its the added touches from the service department that make this dealership a cut above. There technical knowledge and professionalism combined with friendly mannerism, gives you reassurance you are in good hands.
Excellent service. Great attitude and super helpful staff. Very responsive and customer centric.
I love my Rogue - great fuel economy, excellent feature and very good value for money. Even better - fantastic financing and leasing options.
This is one of the best dealerships in Milton. Definitely recommended.
Bought my first car from Nissan Milton, and will continue to go back again and again. From sales to service this is an amazing group of people! Customer service is wonderful and I always feel like I have the right information to make informed decisions. Nissan Milton makes you feel part of their family, not just another customer walking through the door. Have recommended to family and friends.
Update to below: The general Manager from Milton Nissan rectified the situation after the fact to the best of his abilities. He was forthcoming, prompt and made certain that I was compensated for the cost of two new tires. Although it was a terrible experience, I do respect the follow-up from Milton Nissan.
I bought this 2014 car from @miltonnissan last fall. 3 days after I had to have the car taken back because of the heat shield So, there was that. No huge biggie. Then on my way to visit my mom for mother's day with my six year old in the car my tire blew on the 401. I had driven on these tires for about a month before putting new winter tires on. Just found out that a. Milton Nissan had sold me the car with two different sets of tires on the car and b. one set was from 2005 of which one blew. Not cool @miltonnissan. Not cool.
My wife and I recently purchased a Nissan rogue from Milton Nissan. Our Sales Account Manager, Wayne was excellent to deal with. He went above and beyond to ensure we had a great experience.
Not my thing to complain! But i'm so mad how people are dishonest. Always a skeptic when it comes to auto dealer or auto mechanic in general. Went to Milton Nissan to have tire rotation and oil change done, waited an hour for the service. Prior to going for service, hubby numbered the tires 1,2,3,4.
After an hour, service is done and even enumerated what they did. Well, they are caught in a lie! Tires are still the same position and they never did what they said they did! Went back to complain, they are doing it again. Should've been done right the first time.
Picked up a used 2008 Ford Edge from these guys. Bought it from Rick Ingraham. (hope I spelled that right) THe vehicle is as he said it was, like just from the assembly line. Rick even put a new battery in it when it wasn't cranking fast enough in the cold weather of the past few days. When we arrived the vehicle was ready as promised, Rick quickly processed all paperwork for us and we where on our way.
I have been a customer for about 8 years. When I bring my car in for service and maintenance. The staff is always very friendly towards me. At my last appointment, I was running very late my appointment had come and gone, but they still got my car in and the necessary work done quickly and efficiently. Service department employee took the time to answer my questions. I recommend this location
Fast courteous service from the service department. Service manager takes time to explain options. Comfortable lounge with coffee & wifi. Recommended!!!