Great service until now! Unreal service. I was told on the phone by salesman that I would not be charged unless I was notified if there was work to be done. There is something going on with my Titan that’s the mechanics did not find and still said I was being charged for one hour of labour 115$.. I was told to bring it up right away to get looked at as it was under warranty and I had nothing to worry about for charges. That was the understanding I had on the phone with the salesman as well as the mechanic. so I will be taking my service elsewhere from here on out. Thank you Nissan
Bought a 2014 Nissan Rouge outright last year. Was told by the owner that he knew the car (I had raised concerns over the odometer readout being off to their records). Was assured all is well, that all maintenance had been done at the dealership.
Battery had never been replaced and died within a week. Tires have never been replaced, really bald, told BY NISSAN when brought in for the first time that the tires need to be replaced. Grinding noise starts 2 months in. Nissan says 'must be brakes'. Nosie is still there. Go back in. 'oh, we only did the back brakes, it must be the front. Also, your control arm is broken'. Finally fix the noise, tailgate won't unlock/lock. 'oh that's 400$ lol'. Now the tire pressure sensor is on and off depending on if a phone is plugged in.
These people are straight up clowns. I'm never going to a dealership again, let alone buying a Nissan or anything off a Nissan Lot. They don't even offer loaner cars while work is being done, so really, what benift is offered by them at all.
Picked up a new to me dodge ram 1500. Very pleased with service.
Very pleased with the service .was very nice and excellent service.We like our 2022 versa so. nice mid size car . Lots of options. Very pleased .Thanks Michele for the service .
I've been visiting the Nissan service center for close to three years with my vehicle. I can't say enough good things about these folks. They're absolutely wonderful when I call or go in.
Today I'm happy to say I purchased a new vehicle through them.
Michelle and Steve were absolutely amazing and walked me through everything.
Highly recommend
Great dealership, very friendly and clean. Adam the sales manager is excellent to deal with. 5 stars!
Took in our Nissan for an oil change. Nissan has been the only one to ever work on our Nissan. Fast forward we noticed leaking coming from the car in our garage, newly paved driveway, etc. Brought it to a mechanic who told us the Technician stripped the screw going into the oil pan. Mistakes happen, but not notify us or fixing it when it happened is my issue. Now we have a garage floor, driveway, and car to fix and now require more oil.
Good people, but not so good cars. Bought a Kicks, the seating (not adjustable lumbar) is very uncomfortable for longer drives, it will kill your back if you are a person of average size or taller. I had a bad and similar experience with a Sentra. I am going back with Toyota or Subaru.
Just doing my homework for a Maxima
Very friendly, service department deserves a medal. My vehicle was in distress and they took it in without an appointment and had it fixed the same day. I would recommend to anyone and will keep dealing with them. Thank you very much for your service.
Great customer service and great selection of new and used cars.
What can I say, Ron and Ben you are wonderful. You made this transaction almost too easy.
John and I came in to buy a car and wow, I looked in the drive this morning and by golly we did it. A brand new 2020 White Kicks, I must add, thanks to Ron doing some hunting.
Ben you made decisions so easy, everything was on the table, explained very well and just a matter of pick and pay.
You both made two old folks so very happy, bless your hearts.
Thank you both so very much John and Liz
Great Dealership, looks modern and elegant with excellent team that will help you get the right vehicle at the right price. They work late in the evening on certain days which helps a lot when you can only visit on weekdays.
Thanks Luke and Ben for all your help and the great service on helping us pick out our new Nissan Rogue!
Very best of service anytime I have been there!
Great service, made first time car buying very easy! And very stress-free, Ron is very friendly, is a great salesman. Answered my million questions, loving my kicks
Ron, our salesman, was friendly, and accommodating. He worked with our budget and was flexible on extras to make the sale. Thank you!
Great Dealership, Great Service. Great sales team .Highly recommend to anyone looking to buy a new or used car.
We take our pathfinder for oil changes here, best priced and very prompt.
But this time I asked my to ask them to give the back right tire a shake, confirm the bearing is bad. Thought no big deal, it's on a hoist already. It cost 35$ for buddy to walk over after pulling the drain plug to shake the back tire. Come on nissan, I know you need your pound of flesh but come on. This standard 1m plus shake walking fee or did the shop manager see a pregnant woman and think easy money?
had to get a very minor repair done , they got me in right away and didnt overcharge me , the staff are so very friendly and helpful
Not true to their words, was promised a follow up call, didn't have product in stock and didn't hear back from them.
Picked up my Nissan Kicks last night.🎉🎊 I love it and i had a wonderful team to walk me through everything.
I was very unsure, had a million and twenty questions and changed my mind afew times but Oscar was really great and accomodating and so was Ben (inhad the best team🙂)
Thanks alot guys and i look forward to keep working with you 😊
Been dealing with Fredericton Nissan since 1999...loyal customer right here!
Went in to have my vehicle appraised for a trade-in. Adam Macbeth was very fast, efficient and helpful! He kept us updated through the process of the credit application, trying his best to get us approved, whilst calling us in-between for approval. Will definitely be back in the future when feasible for my family, we loved the Nissan kicks! Thanks again.
Great experience working with the team at Fredericton Nissan, and more specifically Ben Teasdale for looking after everything from start to finish. I would highly recommend this dealership if you are looking for great customer service before, during and after the purchase.
Great staff and great selection of vehicles
I know you will enjoy buying a vehicle from Nissan , great custumer service .l did a trade in on my Honda only to realize they throw my paperwork in the garbage never go back to sunderland . I found a better place to do business where l will be looked after . Thanks guys your the best .
We like our Rogue but you have to wait for service at times way too long. However, excited to see if the new building make a difference. I know previously it was locally owned, not sure who purchased it now.
Good experience. Very helpful. Love the vehicle I picked.
Awesome Place to do business with. Bought a 2017 Nissan Murano from Dunu last year, he has gone above and beyond for us, even as far as letting use a demo when our vehicle was in the shop a year after purchase - small things like that go a long way to make sure we are repeat customers.
Just had my first MVI with the dealership - Got me in the same day I called. Phil called me to let me know what my vehicle needed, what was covered under warranty and what wasn't and made sure I was ok with the price before proceeding very happy with this dealership all around.
They're nice in person but was very rude on the phone, I called a month in advance to get my airbags replaced because I received a recall notice. They kept no record of my appointment and could only replace one of the airbags cause they only had one, they then blamed me for not making an appointment earlier, thus they were not able to get enough airbags... still waiting on a call from them for the other airbag.
Bought our new car here and was by far the best sales experience in the city. Not pushy, but genuinely interested in taking the time to help us find what we were looking for. Will definitely get our next car here too.
They were very attentive. Not pushy at all.
Thank you guys ! That 370z is a dream come true. Fredericton will always be on my mind from now on!
I was just in time for a great deal as part of the moving sale just prior to the dealer relocating from Prospect Street to Bishop Drive. Also helped by their clearance of September 2019 models to make way for the 2020 editions some of which have already arrived. Got great service from Adam Macbeth on a front wheel drive Nissan Qashqai. That's him in the photo leaning on my newly leased vehicle.
I helped my friend buy a car they were very friendly & professional
Went in there on a Wednesday about VIP pricing thru my employer and talked to a salesman...said he was going to send me quote for a 2019 Nissan Rouge + tech package no later than Saturday. Didn't deliver, even if he knew then that I already requested a quote thru their website a couple weeks ahead and I did not hear anything back either. a week later, I am now a CRV owner. never regretted my decision. Sutherland honda is so much better than you guys. They (Nissan) didn't want my business, so I will never give it to them, not even in the future.
I just have to say that dealing with Ryan at Fredericton Nissan was one of the most pleasant car buying experiences I ever had. I called Ryan to inquire about a small car for my daughter that would fit into her budget. Ryan delivered and was professional and open with my daughter through the process of buying her first new car. Thanks Ryan for all your help.
Great service staff. Complimentary shuttle service.
Always happy with the service from the parts guys as that is only section of the dealership I`ve used. I have not bought or serviced a vehicle here but all staff I have encountered while there are professional and kind. Parts People have always been quick to help me out finding parts. Looking forward to the new location opening.
Service was great as usual.
Great place. They worked everything out for me. Highly recommend.
Great sales manager and sales rep. Very friendly and helpful would recommend anyone to go there to buy a car or SUV or even a truck
Amazing friendly staff. They were honest comparing models and configurations it helped me to pick one with confidence. Even managed to entertain my little girly a bit so daddy could focus on paperwork. Thank you! Enjoying my new Rogue!
Great service love my new car. Heath is a legend. Haven't got work done on my car as of yet but will update when I get some general maintenance done.
Friendly, helpful staff helped my family research and buy a new car. Would recommend to friends and family.
I've always been treated really well here. Quality sales and service. My only negative comment is the location is pretty small so often you need to book services a ways out.
Reliable service department.
awesome people help me a lot no pressure on you to buy that why I went to them and honest to
Fantastic service!
Had a good experience overall. We went when they had a 1000$ off sale on new 2015 inventory. Took down two stars because the sales guy gave us this "great" deal for a year of essentials maintenance for about 130$. We were led to believe that it would be two oil changes and two free tires install. Being in a snow heavy province, most people gets their tires re-installed twice per year. When I called to inquire about getting winter tires installed, the guy told me it only covered tire rotations. This is totally pointless when you change your tires twice a year. It would only be useful if someone did more than 12k km every 6 months, as we could actually use the rotation. Basically ended up paying 130$ for two oil changes.
Anyways, overall OK experience, like most dealerships, just be wary what great "deals" the sales guys will offer you.