Sales staff were more than helpful. Had pertinent information when requested. Staff were pleasant and friendly, not pushy or overbearing. Were willing to listen to our needs and concerns. Overall, an enjoyable experience.
Really helpful explaining things when purchasing a vehicle. Sales people were really helpful and friendly. Really recommend if you are buying your 1st brand new vehicle. They also have a lot of selection of different vehicles depending on what you are looking for. Highly recommend to family and friends.
Thanks Nissan!
Very good experience shopping here, my wife found a couple used cars we tested and she ended up taking one home. Landon Knutsen was the salesman and he was excellent, thanks!
Worst deal I have ever done. I test drove a vehicle that included winter tires with purchase, liked it, went to make the deal, drove away thinking I had purchased that vehicle but a week later I contacted the salesperson aboit my winters and he told me I wasnt getting tires because that's not the truck I bought. They let me buy and drive away in a truck exactly like the one I test drove without my knowing it wasn't that one. On top of that I purchased extended warranty that was supposed to be refundable if I did not use it, don't let them talk you into that rip off. There is no such warranty. I traded my truck in at Hyundai which were fabulous to deal with, and now I was refused my Warranty refund of $2100 because it's NOT refundable after a month of owning the vehicle which they failed to tell me. It costs more than regular warranty so a nice money grab for Nissan. If you need to buy a Nissan go out of town to purchase it. You will get screwed if you go to Nissan in Prince George.
I have to say, without a doubt, this was the most impressive, dedicated, professional and caring team of individuals I have ever had the pleasure of dealing with when it comes to a dealership. I have received lovely personal care with other dealerships, however feel the Team at Northland Nissan go above and beyond and it shows. To prompt return texts, calls & emails, to checking in on how I'm feeling about purchasing the car...who even does that?... to "we are so excited to meet you", to "don't worry, we'll make it work for you no matter what", to, "Merry Christmas, Drive safe and how are you enjoying your new ride"?
I purchased my Beautiful Rogue in November and love this vehicle!
Thank you Dom for making me feel secure and knowledgeable about my purchase. Thank you Landon for getting me all set up with the techy stuff, Thank you Serafina for easing my mind with the $$, and thank you to Peter for your conversation, checking in and making it even more personal as the Head Honcho.
I can't recommend this Team and this Dealership Enough.
Janet.
We took our car in and were told that we needed a new climate control module at a cost of $1000. A young techie that we knew unplugged our unit and plugged it back in and it works perfect. It cost us a coffee.
I just purchased a new Nissan Micra from Zach. The experience was made easy and pleasant as possible by Zach, Peter, Dominic and Sera. Zach took extra care and time to explain my buying options and the features my new car offers. He is very knowledgeable and answered all my many questions. I love my new little car and its many features. Zach and the rest of the team at Nissan worked to get me the best deal for my trade in and found a vehicle that I could afford and that fit my lifestyle. I would definitely recommend anyone wanting a new or used vehicle to check out the Northland Nissan family. Thank you to my sales person Zach and team Nissan.
My wife Barbara and I purchased a new Rogue from Zach. We were amazed at how quickly everything went. We were out of there in record time with exactly what we wanted. Everyone was wonderful to work with from Zach the sales person, to Kyle the general manager, to Sera the finance lady. Zach is very knowledgeable about the vehicle and was very patient explaining how to operate the new features. We chose to purchase again from the Nissan Prince George dealership because it is like a family there. The service department has always been wonderful to deal with as well. I couldn't recommend this place enough. You won't be disappointed.
Very friendly and knowledgeable staff! Sean helped me out by clearing a service code. I enjoyed learning more about my Pathfinder from his familiarity with the model and vintage (2006). Great service!
I took my Nissan Sentra in for repairs on what turned out to be recalled parts, and to get a block heater installed. The staff was really helpful and friendly. They saw to it right away and did great work. I have not had a problem with my car since.
The staff at Nissan are so wonderful,they are friendly and always treat me like family
Service Centre. We recently had some repair work done on our Nissan Armada. I previously had a disagreement with Nissan Canada and an out of town dealer, where I purchased my new vehicle, about the start date of my Nissan Warranty. Northland Nissan was able to get Nissan Canada to cover the repair under warranty, even though Nissan Canada said our warranty expired 2 months before the repair. Also, the staff were very pleasant to deal with.
Well I work here, so of course I think it's a great place and recommend it.
We had to purchase a new vehicle unexpectedly overaover Christmas. Lucas helped us with what we needed. Managed our trade in and got us lined up with a good vehicle and great service.
We had to purchase a new vehicle unexpectedly overaover Christmas. Lucas helped us with what we needed. Managed our trade in and got us lined up with a good vehicle and great service.
Service was great came in for an oil change and they were booked let them know we're from out of town got us in right away great service
This is the first time to write a review , however I feel it is important to give this bad feedback about the service in Northland Nisan ,hoping something is going to change.
I used to get my srvice in the lower mainlang dealerships with a great experience, since we moved here 2 years ago, I started to get the service in P.G ,
The first time service was horrible in terms of the attitude of the personnel in the dealership , I thought it was a bad day , then the later experiences were worse!!, they don't respect and over charge with no explanation. it was a BIG shock for me!!
I decided not to go there anymore , so my wife took the car for service this time, unforetunatleky she has a TERRIBLE experince as well!!!!!!
(SO UNFRIENDLY TEAM. WITH BAD SERVICE)
I just bought my first car here at Northland Nissan! - 2020 Nissan Kicks. It was a pleasure to work with Zach, Kyle, Dom, and the rest of the crew! Highly recommend if you are looking to purchase a vehicle from them, as they made the buying experience exciting and fulfilling.
Jackson was an amazing help. He helped find me something within my small budget, even pulled the cars out a second day for me to make sure i was sure of my decision. There was no pressure into a decision, they had no problems answering my questions and pulling up everything i asked for. Their finance team was incredibly informative when finalizing the details as well!
Jackson was an amazing help. He helped find me something within my small budget, even pulled the cars out a second day for me to make sure i was sure of my decision. There was no pressure into a decision, they had no problems answering my questions and pulling up everything i asked for. Their finance team was incredibly informative when finalizing the details as well!
I had a really great experience. Lucas, Ty and Holly were all really helpful. Went above and beyond by delivering the vehicle out of town.
By far the best service I have ever received anywhere!! The entire staff - Dom, Zachary, Holly- especially went above and beyond to make the sale and my son's transition to Prince George as smooth as possible. I highly recommend this dealership! Thanks guys.
I have gotten all 3 of my cars from Nissan and I have never been let down. Every time I have gone Lucas is the guy I talk to. He has always been so helpful when picking out a vehicle. I love my new 2019 Rogue I never though I would like a vehicle so much.
This past week I had the pleasure of buying a new Nissan Pathfinder through Northland Nissan. I was referred to Lucas by my best friends, as soon as I spoke with him over the telephone I felt as if I was being taken care of. I had very specific requests that needed to be fulfilled in buying a new vehicle. I am a single mother and I had a very certain budget and they stayed within my budget, and gave me the upmost respect that a customer deserves will buying and spending so much money on a new vehicle. I would definitely recommend Northland Nissan to all of my friends and family. Thank you for making feel so valued.
These guys are great people, and worked hard to get me into a new to me vehicle. Very friendly people to deal with, and I love my new ride! Thanks for helping me through a hard time 😄
I had an excellent experience at Nissan. James was incredibly patient with all of my demands and anxieties. He was transparent and let me work through it at my own pace. It was my first time purchasing a new vehicle and I felt very supported. High five!
I was super impressed with the staff at Northland Nissan. I had been in contact with Lucas for weeks before coming in, he was great from start to finish! He remembered all the details I gave him during our conversations and knew I had to get back home by a certain time and made it happen. From the moment we walked in to the moment we drove away in my new wheels if was a comfortable and pleasant experience. Not once did I feel pressured into anything, which I greatly appreciated! Lucas, Kyle and Sara went above and beyond to make this a great and seamless experience. 10/10 would recommend Northland Nissan and their helpful and friendly staff!
Thanks Lucas, Kyle and Sara you were great!!
We purchased a new pathfinder platinum this last summer from the team at Northland Nissan and found them exceptional, they listened to what we were after, worked with us on the options, and then beat our budget, and even gave us a fantastic price on winter wheels and venture shield protection.
We recommend Northland Nissan to anyone seeking a vehicle as we could not be happier as the service did not stop just at the sale. even months after they cater to us when we enter the building.
5 stars!!!!!
I bought my truck a few days ago and these guys were GREAT! I was very comfortable being with them and I didn't feel pushed into anything. I love my truck, the great warranty, and best of all, the Nissan staff. You guys rock!!
Recently purchased a new vehicle from Northland Nissan. The staff were very accommodating and patient. A week of texts back and forth, they answered all my questions and concerns. Very pleased with the purchase and Northland Nissan.
We had an excellent experience at Northland Nissan. The staff were friendly, transparent and accommodating. Zach was great to work with! He was very knowledgeable and went above and beyond to meet our needs. Holly in financing was also very helpful and efficient when we went through the paperwork. We love our new Nissan Frontier and would definitely recommend Northland Nissan for your next vehicle purchase.
thank you to Averry and the rest of the team at Nissan for making purchasing a vehicle from out of town such a great experience. Communication was timely and transparent which made the process simple and stress free from start to finish and I absolutely love my Nissan Titan you guys rock!
I would like to thank all the amazing staff at Northland Nissan for their wonderful and friendly service with the purchase of my very first brand new vehicle. A big thanks to Holly in financing, she did an amazing job making the paperwork work as painless as possible and was very informative. Lucas is the best vehicle salesman I have had the pleasure of dealing with, he was patient and not pushy and did his very best to get the vehicle I wanted. He made everything comfortable and easy through the whole process, I would recommend him and the staff for your next vehicle purchase. Thanks again I am a very satisfied customer 😀
Went down to Northland Nissan and met up with Averry! He went above and beyond anything I could have imagined. He helped direct me toward something reliable and affordable all the while explaining and never pressuring me. Couldn't have asked for service.
Thank for everything Averry!
Experience with Northland Nissan has always been amazing. The staff are patient, work with you for the best offer they can give and all around amazingly kind people. My family and I have enjoyed our experiences with them! Special thanks to Dom Sia and Kyle Wilson for setting me up with new wheels!
Great experience Staff were wonderful, especially Lucas. There was never any pressure, all my questions were always answered. I would highly recommend buying a vehicle here.
Buying my new Kicks from Northland Nissan was a very enjoyable experience. I never felt intimidated or pressured to buy and all of my questions were answered in a way I understood.
A big thank you to Lucas (sales), Shawn (service) and Kyle (finance), they are all very helpful and made this purchase enjoyable and stress free for me.
I would definitely recommend to anyone, who may feel intimidated with going to dealership looking for a new vehicle, go see Lucas at Northland Nissan.
The purchasing with my truck was good. However I can't say the same when I get work done in the shop. This is the second time my truck has went to Nissan service department and both times the wait time has been 2+ hours for my truck to even make it into the shop to be looked at. Both times in which an appointment has been made and brought in on time. Being from out of town and having to travel over an hour for these appointments makes me unhappy with the wait time. I didn't want to leave my comments about my service experiences on here but, there are also no options to do surveys after my service appointments.
We needed to look at a replacement vehicle for my daughter who's vehicle was having needless to say...many issues. Other dealers would not give her any decent trade in value for her vehicle but Nissan was having their push pull and drag sale and provided her the ability buy an amazing AWD Qashqai. It was truly a great experience working with their staff particularly Lucas. They worked hard to meet our needs and I highly recommend you visit their Nissan family in Prince George.
Lucas was the best sales person I worked with throughout my search for a vehicle. He went above and beyond looking into what possible add ons we could do within my budget. As well as going to the extent of finding the exact colour of vehicle I had wanted. Ultimately I did not choose the vehicle as I got a better interest rate else where (which was a bit of a must for me). Had that not happened Lucas would have won my service all the way, just by how helpful he was!! It was greatly appreciated by this first time buyer!
Dom, Zach and Holly were an absolute delight to deal with on the purchase of my new 2018 Titan pro4x. Not only did they fly me from Whitehorse, Yukon to Prince George, they arranged for my pick up from the airport. The team answered any questions I had along the way and delivered the exact options I asked for. That being said I took my Titan to Fraser way RV a picked up a 28 foot 5000 lb Trailer. I pulled this set-up through the worst spring snow storm I have ever seen, in some of the most unforgiving mountain passes in northern bc ( Steamboat pass & Muncho lake national park ). The Titan more than held it’s on on the steep mountain grades and un-plowed mountain highways. Not only was I turning head with the pure good looks of the truck, I was getting bewildered looks by other drivers as to how I was able to make it through the storm, while they were waiting it out. If anyone is on the fence about a purchase from Northland Nissan, I highly recommend them. Couldn’t be happier with my truck. Thanks team! Sincerely one happy customer! ps. Former F-150 owner.
Dom worked with me over the course of nearly a month to find the perfect used vehicle that not only met all my wants but so much more, and on budget! The patient and low pressure sales team made my experience awesome. The process was far less stressful than it would have been on my own, and during recovery from a car accident this was really important to me.
My wife and I bought a Nissan Titan XD yesterday. The service we received from Dom, Lucas, and Lisa (finances) was top notch. Nothing but helpful from start to finish. Lucas was part of the process the whole way. Dom was always available, taking a keen interest in the sale proceedings throughout our time at the dealership. Lisa was very informative. She was very upbeat and energetic even though it was at the end of her long and busy day. We were so impressed and grateful for everyone's "non-pressure" approach during the sale process. I must say that this was likely the most enjoyable car purchasing process that we have ever had. Lastly, we are very happy with the vehicle we purchased.
I just purchased my first Nissan vehicle from Lucas at Northland. The service I received was amazing! Lucas made sure all the details were taken care of before I arrived (out of town customer) making finalizing the transaction when I was on site quick and seamless. Thank you Lucas!
As a recent widow, I was looking to trade in my husband's truck for a new car. I had done some research and narrowed my list to about 5 similar vehicles, all of different makes, that I thought would suit my needs.
I didn't have my heart set on any particular make or model, I just thought I would put on my big-girl panties and a brave face and head out for the first time to buy a vehicle all on my own.
I was clear to all the dealerships I visited that I didn't want to banter back and forth playing the salesman game. I was going to test drive my list of vehicles and whoever gave me the numbers for price/trade that made me happiest would determine the vehicle I drove away with.
Some dealerships tried to use pressure tactics and others I felt didn't really take me serious with the numbers they gave me.
My experience at Northland Nissan was completely different. I felt comfortable from the minute I walked in. I never once felt pressured to make a decision.
And to seal the deal, I completely fell in love with the Nissan Rogue. I love the comfort, the way it handles, the cargo space is great and the heated steering wheel is a game changer.
I believe Lucas and Tyson gave me a fair price for my truck and Lisa B was great in the office doing all the paperwork.
I would definitely recommend that anyone else in my position, who may be feeling a little intimidated with the task of vehicle shopping, go have a chat with Lucas at Northland Nissan.
Very positive experience. I live in Prince Rupert, closest dealer is Prince George. Lucas and Lisa went above and beyond to help me and ultimately it was their hustle that made the decision to buy Nissan instead of from the competition.
Truck was delivered right to my door in very close to showroom condition.
I recommend Northland Nissan for sure.
To continue my review of our new Murano purchase.
My children & I were finalizing our choice of vehicle between the Nissan Murano & the Ford Escape. We, thanks to my son's research, covered all the specs & features of both vehicle. And with the price being within a few hundred dollars, the decision became on about the dealership and people we were dealing with.
This is where the tipping point went to Northland Nissan.
First was Jamie Bellamy, a pleasure to deal with, very professional.
Next was how the rest of the Northland Nissan team treated us.
I was most impressed with Shawn & Jared. Through multiple occasions they were very professional, especially taking the time to talk directly to my 15 year old son who did so much research for my and was a huge part of the buying decision. (which 3 other dealerships got this sooo wrong)
Shawn brought in our first choice of the model & color.
Throughout this process I got to talk to Peter, the general manager, and he continued to reinforce the professionalism of Northland Nissan. Never once trying to do anything but what was best for my family.
It was this team of professionals that solidified my decision of where to buy our new vehicle.
Now that we decided to go with the Murano, I spent time with Holly for the financial part. Again the superb professionalism continued. All my questions were answered, never once did Holly try to hurry me up into any decision and helped me pick all the right coverage's I wanted for our new Murano.
And now the process is complete I an so glad I went with Northland Nissan, anywhere else would have just not been good enough.
My children and I planned to replace our family van. My son did a lot of research with all the different kinds of vehicles & manufacturers out there.
We encountered JAMIE BELLAMY a few times and HE is the reason we kept coming back to Northland Nissan. Jamie, at each encounter, was the most professional salesperson we had the pleasure of dealing with.
We had a lot of questions and chose to do the purchase at our own pace. Never once did Jamie, or anyone else at Nissan, every pressured us in any way.
Besides Jamie, it is the quality of our Murano that really impresses me. After having the vehicle home for a bit I know we made the right decision with Northland Nissan.
Again I cannot explain how impressed I was with JAMIE BELLAMY and the Northland Nissan team.
awesome customer service
For a young man, Zach is truly a great sales person and has people skills that many could learn from, Our overall experience was a great one and we will definitely recommend both Zach and this dealership to other people we talk to.
Tyson and Jared were very good to deal with. Very quick responses to all questions via both email and phone as I preferred, making it easy convenient. I did a lot of shopping all around BC and these guys hooked me up with the best deal, both with the initial quote and after working out all the details. Doesn't matter what part of the province you are from, get in touch with these guys and see what they can do for you (i.e. delivered our Murano to Kamloops). Also, if you are in the market for a mid size SUV, take a Murano for a drive...such a pleasure!
The staff members at Northland Nissan were great!! They were very accommodating and they were not pushy at all. Our salesman Jamie Bellamy was very knowledgeable and helped us choose the right model for our needs. The sales manager Jared Crellin was very helpful at explaining all of the options for the vehicle we chose. Overall, we are satisfied customers that would recommend Northland Nissan to anyone. Great staff!!!