When I visited Baywest Mitsubishi I felt that I was being treated vary professionally and I didn't feel presserd at all by Will or any of the staff, the owner even introduced to me and was happy to see me there in his place of business. The salesman Will was helpful in helping me understand all the details envolved in being a first time new car buyer. Seemed a little rushed, but all and all a pleasant experience.
Thank you Unhaggle for the great buying power and knowledge of pricing.
And thank you Baywest Mitsubishi.
We drove all the way from Toronto to see a car and what a terrific dealership ! Great sales (see Chad) and service. Even once the car was purchased, this dealership went above & beyond to see that we were happy. Great job everyone!
Service was great, quick response time and follow up.
Service team is always awesome here. Very happy overall with all of their help since I got my vehicle in 2017. Definitely recommend!
Horrible experience here. As this was my first time looking into financing/buying a vehicle I thought I found the one but I realized the interest rate I was approved for was just too high for me. Maitland was extremely pushy and rude when I changed my mind about financing a vehicle, even before signing any legal documents at that interest rate. He pressured me to call him stating “this can’t be discussed over text,” even after I stated that I was uncomfortable with his texts. When I called, he proceeded to cut me off when I was talking multiple times, argue and kept demanding to know why I changed my mind even after I explained. He then told me I screwed him and the entire dealership over for changing my mind as he put my name on the car (which I didn’t understand meant he would have to sell as used) however I signed no bill of sale for that interest rate. The way I was spoken to made me feel as though I had to buy this car even though I signed nothing. I had to call OMVIC because I was so uncomfortable after the way he spoke to me and feared they would try and force me to buy the vehicle. This made me extremely uncomfortable and upset and I talked to the General Manager about the whole situation who never apologized for the way I was treated. 0/10 experience.
Great experience and overall 100% satisfaction.
Great place to buy a car went in and had my new car by the end of the day what great service
Bought a 2017 Red Jetta.
Great car and good service. Will do business again. Thank you.
I've been extremely happy with their services and the team are really great ,kind ,helpful, knowledgeable,and seem happy which makes a real difference to customers .I bought my vehicle 6 months ago and been really pleased with it and was told that I could call anytime if I have any questions, thats good service .thank you for all your help.
Everyone at the dealership was very friendly and kind! They were amazing every step of the way and got us into a brand new car same day! We had a wonderful experience and couldn't be more happy!
Great buying experience, friendly staff that make you feel welcomed the moment you walk in the door. Great product with top notch warranty.Thank You Baywest Mitsubishi , I love my 2023 Outlander:)
A very friendly and helpful environment! I bought my first car there, and they were willing to help me through the process very diligently.
A very friendly and helpful environment! I bought my first car there, and they were willing to help me through the process very diligently.
Bought a used van from here about 5 months ago and brought it to mechanics for tire change and it turns out that my oil pan and gasket were all rusted out which was causing an oil leak, which I didn't notice as I don't know much about vehicles. Turns out the van didn't even have the proper size tires on them and the breaks and rotors all need replaced. I don't recommend buying used from here. Staff is friendly but not impressed with condition of my vehicle.
Dishonest service department. Would recommend staying away from this place.
I spent $5200 on repairs and left in a vehicle deemed unfit and unsafe for the road by another mechanic. A vehicle that was used to drive two young children around. Their negligence put my children in danger and because the vehicle is deemed unfixable they basically stole from me. Avoid like your life depends on it (literally and figuratively).
Unfortunately the people working at this dealership are extremely dishonest. They reassured us that our SUV was in excellent condition aside from some wear and tear, so we trusted them and spent over $5000 on repairs, only to be told by two separate mechanics in Port Elgin that it's unsafe for the road and its impossible to miss it. It's junk and cannot be fixed. I'd recommend avoiding this dealership at all costs. Head to Toyota, we've had excellent experience from them.
Outstanding customer service. The team at Baywest Mitsubishi are miracle workers. They go above and beyond!! Thank You Ian and Team!!
The staff at Baywest Mitsubishi are professional, courteous and thoroughly knowledgeable. The line of vehicles is outstanding and I'm 100% satisfied with my new vehicle and my purchasing experience. I highly recommend this dealership.
The staff at Baywest Mitsubishi are professional, courteous and thoroughly knowledgeable. The line of vehicles is outstanding and I'm 100% satisfied with my new vehicle and my purchasing experience. I highly recommend this dealership.
Rentals are good..
But a double triple bossy deluxe, on a raft, four-by-four animal-style, extra shingles with a shimmy and a squeeze, light axle grease, make it cry, burn it, and let it swim. a double triple bossy deluxe, on a raft, four-by-four animal-style, extra shingles with a shimmy and a squeeze, light axle grease, make it cry, burn it, and let it swim.
Rentals are good..
But a double triple bossy deluxe, on a raft, four-by-four animal-style, extra shingles with a shimmy and a squeeze, light axle grease, make it cry, burn it, and let it swim. a double triple bossy deluxe, on a raft, four-by-four animal-style, extra shingles with a shimmy and a squeeze, light axle grease, make it cry, burn it, and let it swim.
Very helpful and professional service.
I've been here to get my car detailed a few times and will continue. Great customer service and a fantastic detailing job done by Daryl...I was once again very pleased!!
Thank you
VERY IMPRESSIVE CUSTOMER SERVICE!!
Where to start with how pleased I am....
I had submitted an inquiry online and it was responded to right away. We discussed what I was looking for and setup a test drive for the next morning.
When I arrived, everything was ready to go. They respected our appointment time, which is something I cannot say for other dealers I was shopping with. Maitland was very friendly and he took his time to go over the entire vehicle with me and explain every feature in depth. Beyond the test drive he even gave his personal time (Canada Day Holiday) to answer more of my questions.
We had officially decided by 11:00 am the next day, and he was able to do the financing and licensing remotely (I'm an hour away). I was able to pick up my new vehicle at 4:30 pm the same day. Incredible turn around!
Thank you Maitland for making this experience so enjoyable!
Friendly staff, great service.
I had a couple of questions about my Mitsubishi Lancer and all my questions were answered professionally and at a timely manor. Very helpful and caring. Thank you so much lazar
An amazing place and staff. Very helpful and not aggressive. Would definitely recommend. Salesman Lazar went out of his way to accommodate me.
3 stars for salesman sending out 6 loan inquiries when I only wanted 2 sent out. My credit score got hit hard.
5 stars for service manager suggesting a quick-fix that saved me $300+.
Final: 4 stars.
Great service over the years. Last time I had my trusty old Outlander here was a timing belt replacement done last year. Jeff is awesome to deal with. the service was costly but Jeff was able to lower the price from what was quoted. He also hooked me up with a free loaner vehicle while mine was being serviced. The Outlander is still going strong and hope to keep it for years to come.
Website said Owen sound Mitsubishi dealership opens at 8a.m I've tried calling and Nobody is answering.
Contacted Maitland last week by email, he responded quickly, was professional and took action! My Husband and I were in the dealership one of the days to go over everything needed to proceed with obtaining a vehicle. The next visit in was to pick the option suited best for us, Mark worked wonders! Today we are picking up the vehicle which is such a great turn around, sooo excited!
Thank you to all involved in this purchase, many blessings.
The Manuel's
Contacted Maitland last week by email, he responded quickly, was professional and took action! My Husband and I were in the dealership one of the days to go over everything needed to proceed with obtaining a vehicle. The next visit in was to pick the option suited best for us, Mark worked wonders! Today we are picking up the vehicle which is such a great turn around, sooo excited!
Thank you to all involved in this purchase, many blessings.
The Manuel's
Contacted Maitland last week by email, he responded quickly, was professional and took action! My Husband and I were in the dealership one of the days to go over everything needed to proceed with obtaining a vehicle. The next visit in was to pick the option suited best for us, Mark worked wonders! Today we are picking up the vehicle which is such a great turn around, sooo excited!
Thank you to all involved in this purchase, many blessings.
The Manuel's
Contacted Maitland last week by email, he responded quickly, was professional and took action! My Husband and I were in the dealership one of the days to go over everything needed to proceed with obtaining a vehicle. The next visit in was to pick the option suited best for us, Mark worked wonders! Today we are picking up the vehicle which is such a great turn around, sooo excited!
Thank you to all involved in this purchase, many blessings.
The Manuel's
THIS TIME sevice was fairly quick and friendly! Had my winter tires put on with an oil change everything seems fit! They even replaced my tire bags for my personal storage I was quite happy with that! I wish these guys would bring back the Evo!
THIS TIME sevice was fairly quick and friendly! Had my winter tires put on with an oil change everything seems fit! They even replaced my tire bags for my personal storage I was quite happy with that! I wish these guys would bring back the Evo!
THIS TIME sevice was fairly quick and friendly! Had my winter tires put on with an oil change everything seems fit! They even replaced my tire bags for my personal storage I was quite happy with that! I wish these guys would bring back the Evo!
It always a pleasure to deal with the amazing staff.
Was on vacation and got low tire pressure warning and made it here just before they closed. Jeff and Brad were awesome, took us in anyway and set up us with a rental to make it through the night. By the time we got back in the morning, they swapped out the junk valves, and had us set up and ready to go without missing any vacation time! Thanks guys!!
I've had only an amazing experience with the staff at Mitsu. Both Josh and Ian went well over what I could have ever asked for. They give you a great trade in and they want you in their cars - and they're willing to give what it takes.
Best experience I've ever had at a dealership, anywhere.
JAMES ALWAYS EXPLAINES EVERYTHING AND THEY ALL GIVE ME GREAT SERVICE ON HIS CREW.
The dealer refused to sell me a vehicle I wanted; but instead he would only sell me what I needed.
Poor management and it clearly shows- I inquired for a family vehicle and I almost felt like the staff was either 1) clueless or 2) over-asking on prices.
Great swrvice.
Sure they sell you a car but try and get any after service! Good luck!
Shannon in service was very helpful and the work performed on my vehicle was excellent. I have a Mazda 3 but I choose to take my vehicle here for service rather then to the Mazda dealership in town.
Baywest staff were so kind and accommodating first when I needed a rental car and then again when I chose to buy my car with them. The staff took the time to hear what we were looking for in our next car and took to heart the poor experience I had had at a different dealership and really worked to make sure I saw they were different. I would highly recommend Baywest Mitsubishi to anyone looking for a new or used car.
We rented a car from Thrift car rental located inside. Best service ever; Mark was fantastic with us and accommodated all our car needs with an easy understanding.
What a horrible experience it was! I brought pre-own certified car. They gave me bad customer service I ever had in my life. Whenever, I tried to contact them for any issue related with the car they tried to avoid them. They checked my car for the break noise and tried to resolve it. However, it still not gone. Now, they are try to say that that's the normal noise of the breaks. It's so laud and clear. Even everybody surrounds me can listen that noise. I would suggest don't waste your time and money with this business.
Great customer service. Another satisfied customer
Amazing gas mileage for their vehicles
Excellent service all around!