I had my car in for a service recall . Gina took care of the recall flawlessly. I also met Bill and Tania Madigan who helped me purchase my Mitsubishi Outlander which I love and get so many compliments on. I used the shuttle service and Sam was both friendly and on time. I recommended North Bay Mitsubishi to anyone looking for an awesome car buying experience, the friendly staff at Mitsubishi will not disappoint.
Awesome team you have there North Bay Mitsubishi! Their service department also deserves a special kudos! Thanks ladies and gents!
THIS is THE place to do business! Broke down on the highway with my 9 month old baby and they got me in and repaired within 45 minutes, all on a Friday afternoon. Such a friendly staff, can't say enough good things about the ladies that work here. 10/10 recommend.
the only dealership in the north that actually cares about there customers with after sales and service the team goes over and beyond to make sure your satisfaction is meet. I will highly recommend North Bay Mitsubishi .
Tanya Madigan was an amazing and profecinal sales agent and made my buying experience truly one of the best experience i have had. Tanya was super
After having great difficulty with our delearship nearby we decided to contact North Bay. We had the pleasure of dealing with Tania she is phenominal she went above and beyond to get us the car we wanted even during the pandemic. We would highly recommend this dealership, we are even considering buying a second vehicle.
Tania was amazing and is a true star at what she does. This was the most painless and stress free car buying experience I ever had. Loving my new ride. Thank you!
I had few issues with a bill I had gotten from them. I spoke with the manager Jason about it and he was more then fair with helping me out with it, even after i came in a little hot about the issue. Thank you Jason.
Great service!!!! Very friendly staff. We were dealing with Brian and Tania and they were awesome.
The last 4 times I've been in there for work, I have had to wait atleast 2-3 hours. Once it took them over 2 hours to change my tires..
They said they locked my keys in the car..
And today Mar 28 2022, I had an app at 10 am. Called at 1 pm and they hadn't even touched my car... then took 3 hours to fix...
Was just curious on a couple vehicles... Brian was very helpful and not pushy!
Thanks for the great experience.
Amazing and professional staff! Took care of my baby so I'm able to uRide until my wheels fall off!! 🤣 ( Kidding ) Thanks again so much Gina! 10/10 would recommend!
Great service and quality vehicles!
ABSOLUTELY amazing service everytime we come in for service. The ladies at the service desk are the best- so funny & so knowledgeable! Will recommend if you're wanting to buy a vehicle, get it at Mitsubishi! They treat you like family, LITTERALLY! 5 stars all the way *****
ABSOLUTELY amazing service everytime we come in for service. The ladies at the service desk are the best- so funny & so knowledgeable! Will recommend if you're wanting to buy a vehicle, get it at Mitsubishi! They treat you like family, LITTERALLY! 5 stars all the way *****
Great experience with Tania! Super friendly, and extremely knowledgeable. Would recommend!
Great experience with Tania! Super friendly, and extremely knowledgeable. Would recommend!
Excellent Service received by Tania our Sales Rep and Finance expert. We would recommend North Bay Mitsubishi to anyone looking for a new vehicle. Our purchase experience was seamless. ILOVE MY MITZI.
Tanya was absolutely amazing from start to finish. She fought to get me the best rate possible for my car loan, and made sure I have a quality vehicle that will last me for years. Tanya has a great personality and is extremely fun to work with.
I recommend anyone looking for a vehicle to reach out to Tanya Madigan for your purchase.
I will definitely continue to work with her in the future
I lost my vehicle in a collision a month ago and needed a new one. I was in the market for a small SUV or crossover. A close friend recommended Mitsubishi and I couldn't find any negative reviews on the RVR. I ended up test driving a used RVR and loved it! I was taken care of by Kyle, Tania, and Gina at the parts and service desk. They're all extremely pleasant to talk to. The only thing that was slightly inconvenient was picking the vehicle up with some very minor issues; a marker and reverse bulb were out and I received a TPMS sensor issue when driving it home. The dealership fixed all the issues in 10 minutes a couple days later (no cost of course) and I haven't had a problem since. I love my RVR and would definitely buy another in the future! Overall, it was a great experience and I would recommend them for sure!
I have had the pleasure to buy not one but two vehicles from North Bay Mitsubishi. My first car was totaled in a collision. I went back to Mitsubishi because I had amazing customer service the first time, and the second was no different. Tania helped me find a vehicle that fits my needs and kept my payments low. The service department assisted with swapping the tires out on my old car. I called them to let them know what happened and the pulled them out of storage, right away! Before I drove my new car off the lot, they made sure to change the oil. North Bay Mitsubishi makes buying a new, or used vehicle easy and worry free.
I recently had the pleasure of dealing with North Bay Mitsubishi. Both my fiancé and I are going to be repeat customers. Friendly, professional and caring are how I would describe them. Thank you team! Glad to be apart of the family!
Tania is hands down the best salesperson we have dealt with, in any industry. Highly recommend Mitsubishi and Tania to facilitate your purchase. Thanks!
Tania is hands down the best salesperson we have dealt with, in any industry. Highly recommend Mitsubishi and Tania to facilitate your purchase. Thanks!
Tania is fantastic
dealt with Kyle for my test drive...great service and not pushy which I like ...
Car itself is great. Got a quote on some work that needed to be done. Got my non-mitsubishi mechanic to do it for a third of the price.
Funny thing is that you get the same warranty on non-mitsubishi parts.
Just to reiterate, the car is great. Dealerships just do dealership things.
Giving a one star because 0 is not an option. We were looking to purchase a new vehicle and Mitsubishi was high on our list to check out. Called and left a message and no one ever returned our call. Sorry--I will not chase after a business when I've been assured I would get a call back by end of day. We waited a week--Subaru got our business.
Great prices, great value, friendly service, excellent warranties. My next vehicle will be a Mitsubishi.
Good product. Friendly salesmen. Prices are competitive.
always great service.
Car is good service is almost always a horrible time.
Service advisors are knowledgeable
The salesman was beyond helpful and informative, didn't find what we were looking for, but that is bc good used cars aren't as easy to make a match to the customer.
This dealer ship was awesome and very easy to work with. My car broke down in town and was not worth fixing so within 24 hours of finding out my car was finished Colleen (my sales rep) and tania were able to get me in a brand new 2019 mitsubishi outlander that was within my budget and on the road again. Other than my car breaking down this was a all around awesome experience.
Guy never offered me a pop or coffee disappointing
Ok dealship
Currently in the process of purchasing a new Eclipse Cross SE. I most definitely have not been the easiest customer to deal with and I'm still flabbergasted at how well the accommodated me. Kyle and Tania set a WAY higher standard of service compared to other dealers I've gone to. They have handled everything that I have thrown their way with absolute grace and professionalism. Excited to get my first brand new car and I will definitely be a long-term customer of theirs. Way to go North Bay Mitsubishi!
Great knowledgeable staff,. A pleasure
5 stars is not enough. Ive been to this dealership several times with a 2013 lancer of mine that i bought down south (not this dealership) theyve been the best dealership ive dealt with to date. I actually regret buying my car down south and not here at north bay mitsubishi. They deserve the business. Not those people down south that sold me a car a month ago thats been in the shop for fuel door, bumper, fog lights, re safety check, and now a transmission. Don at the service desk has been great as well
Mechanics are not trustworthy. Customer service was ok. But 2x i was let go unsafe to drive home an hour n half... Did not make home n mitubishi has no appology or remorse ... Bad mechanical service parts left loose
Pretty darn good. Prompt service and cheerful staff. Cindy at service will always take care of you and Brent the owner can normally be seen walking and touring with his staff ensuring that he is engaged with his team. This place has a strong sense of teamwork. Make sure to talk with Tanya if you need help as well finding a car I can tell you this lady will get you in a vehicle that suits you with a payment plan perfect for you as well.
I own a 2014 Lancer purchased right from this dealership, was my first car purchase and they were fantastic to deal with. Any service I've needed has always been done promptly and at reasonable prices. It's unfortunate the company had to stop making the Lancer and more so the Evolution but can't hold that against the dealership. This place is great and I can recommend to anyone.
I own a 2014 Lancer purchased right from this dealership, was my first car purchase and they were fantastic to deal with. Any service I've needed has always been done promptly and at reasonable prices. It's unfortunate the company had to stop making the Lancer and more so the Evolution but can't hold that against the dealership. This place is great and I can recommend to anyone.
Great product, sales experience went well until it came time for paper work- mistakes were made and then had to re sign again and not explained well what happened, also had to get ownership changed because it wasn't put in both our names as we wanted. But the car is great.
Fantastic Staff to help you out. Very child friendly for those families looking to buy a vehicle. Feels like home once you walk into the dealership. Very fast and efficient. We bought our vehicle and within a week it is sitting in our driveway... EXCELLENT SERVICE!
Great experience. The sales department explained a lot about my loan and the best ways to be able to pay off my vehicle. I didn't feel pressured into something I couldn't handle or pressured to buy. The Part and Services have always been excellent to deal with and take the time to explain in detail the services needed.
Glad we made the switch to Mitsubishi North Bay.
The staff care about you as a customer and explain everything that needs to be done. Unlike Mid-North Mitsubishi in Sudbury who just want to sell you a car and once they have your $ don't give a care about your vehicle it's service needs, or treating you fairly.
We dealt with Brent, Tonia and Coleen and we had the absolute best experience at this Mitsubishi. They dealt with everything quickly and they were always so happy and polite. We would recommend this Mitsubishi dealership to anyone. Knowing that only two more of that specific make, model and colour were coming from the manufacturer, Brent even contacted another dealership down south that was scheduled to get one for their lot so he could snag it for us before they had a chance to sell it to anyone else. They made sure we got exactly what we wanted and were the best to deal with!
Dear Kyle Lagace:
Appreciate the opportunity of having you for my Sales Rep, and want to Thank-You for your professionalism ,taking the time to share the great information on the purchase of my brandnew 2015Mirage.Your knowledge was very helpful, and as made me feel confident on getting back behind the wheel of a standard after 31 years.Once again I can now look forward to many years of worry free travels & operation of my beautiful little Plasma Purple Gem.
Sincerly Diane Richer (Martel)