Robert and Billy were great to deal with. Super friendly, laid back and knew what he was talking about. The team got me into the vehicle I wanted when everyone else said no!
Had an amazing experience with Robert and Jaime. They were so helpful and reassuring. We needed a vehicle fast and they def. Delivered so happy with our purchase and have the peace of mind knowing my family will be well taken care of!
I just traded in my car at Vickar Mitsubishi and Craig was extremely helpful. Nothing but honest and straight forward from the get-go which can sometimes be hard to find when going to dealerships. Very knowledgeable and showed me exactly what I was looking for instead of trying to sell me something more expensive. Would highly recommend going to see him if you are looking to buy a vehicle. Thanks!
Robert was amazing. Super service and everyone is so kind! :)
Top notch customer service and knowledgeable staff that offer great products! All staff are very down to earth and dedicated to ensuring that I found a vehicle that worked for me financially and that suited my lifestyle. Thank you Craig Ouendag for helping me with my purchase! I felt completely at ease during my experience at Vickar Mitsubishi! I would highly recommend this dealership and will definitely be going back.
I recently purchased a used Accord from the team at Vickar, and I'm coming back now to say how satisfied I am with my experience. I worked with Craig Ouendag, and he made sure that my experience both before and after purchasing the vehicle was a great one.
I first messaged them online when I saw their listing, and within minutes they had replied and worked with me to set up an appointment that fit my schedule. When I came to test drive the vehicle dealership staff were friendly and helpful, answering my questions and introducing themselves as soon as I arrived.
The dealership staff were very helpful when I came in to purchase my vehicle, working around my schedule completely and arranging for transport to help me accomplish all of the errands I needed to complete before finalizing the sale.
I have owned the vehicle for two weeks now, and expect to for years to come. If I change my mind, I look forward to working with the team at Vickar again.
People here are very accommodating especially Jaime and Robert. Nice people with good costumer service.. Highly recommended.
Fast, efficient and fair service! Experienced one small issue 2 weeks after purchasing our vehicle and even though the deal was closed, it was dealt with promptly. Our primary dealings were with Tony Cantin; however, to close the deal as well as servicing after the fact required us to deal with other team members, and every single person we dealt with was extremely helpful and went above and beyond. Would definitely purchase through them again.
Robert was very helpful and very informative. As an aboriginal I was happy to hear about the help I was able to receive and would recommend him to anyone looking for a quality experience. Let him know I sent you!
Excellent Customer service and Sales. I highly recommended this dealership for car purchase. Bought two cars with Robert Misa already. Highly recommended him for any vehicle purchase.
As if today I'm the proud owner of a Subaru WRX STI that I purchased from Vickar Mitsubishi. I dealt with Craig O. in sales and I had a great overall experience. If you are serious about purchasing a vehicle they are willing to do what it takes to get the deal done and come to mutually agreeable terms. I couldn't be happier. Thanks again Craig and Vickar Mitsubishi!
This is my second time dealing with the members of Vickar and like the first time the service was more than exceptional! Craig and Jaqueline are the people you want to work with. Without a doubt I will be continuing to do business with them in the future. Thank you again for everything that you guys do!!!
What to say a big thank you to Robert Misa for his help on the purchase of our 2 Mitsubishi in under a year
The service I received is second to none
Makes us feel like part of the family each and every time we come in with his smile and warm hand shake and greeting us by name.
Thanks for all the help and will see you soon.
In the last year I have made a few visits to Vickar Mitsubishi and I was always taken care of with great curtacy. These last two visits were because my remote starters stopped working. I came in and Wilbert reset my one remote and welcomed me back when the other remote was charged to reset both. It was such a blessing in this cold weather! I love the service I get here and will always recommend them to people I know.
Thank you very much for the Vickar Mitsubishi Team,to Robert Misa and Anthony Chase for a job well done,they took care of me from the moment i entered the store until i left with car,again thumbs up,i highly recommend them .
Recently purchased a new 2020 Eclipse Cross and I couldnt be more happier! Anthony was extremely informative and provided amazing service and answered every question I had from beginning to end! 10/10 would reccomend !
We recently purchased a 2013 Equinox (used vehicle). We dealt with Craig and Jackie and were very impressed by the honesty and the way we were treated. We felt very comfortable "making the deal" that day and went home happy customers. Picked up the car the next week and it was detailed beautifully. The car runs great and we are very happy with it. The only problem was that the battery died within the first month of ownership. Pleasantly surprised at how easy it is on gas during a couple of recent trips.
I purchased my vehicle from Robert Misa. He took the time to really listen to what I needed and wanted in a vehicle and he thoroughly explained everything. Thanks to Robert's time and patience, I was able to make a sound decision.
If you need a vehicle, go see Robert, 10/10 would recommend!!!
Great car buying experience! Tony and the staff were excellent to deal with and very personable. I love my new car! And I'm confident in my purchase knowing the excellent reputation of Mitsubishi, plus the warranty is significantly greater than the competition (at no extra cost). I would recommend them to anyone looking for a vehicle and/or a very fair price compared to others if you are looking to trade-in.
I bought my car from Robert!
He was the best dealer I’’ve ever met.
Best car buying experience ever!
If you wanna buy your car with decent price and decent shape recommend you here!
Called in to get a quick quote and Cassandra answered my multiple calls and any questions I have very quickly. Robert also helped us and explained every detail. Jaclyn (finance manager) was very patient and gave us the options that fit our needs and our budget. Thank you so much Vickar team for making our car purchase experience a pleasant one!
Awesome service I got from Cassandra and Robert from the moment I contacted them to pick up of the vehicle. I will definitely recommend to all, Vickar Mitsubishi is the best. They got me the car in my budget and they kept me notified and desired for me to get the car as much as I wanted to get it myself! Treated me like family and never made me feel I was a customer or a stranger. Cassandra is amazing she is nice and was so great to meet and talk with and Robert well he’s literally the Man. He took care of me like family!!! Thanks guys I appreciate you guys!
Awesome service!!! Everybody was very helpful and everything was quick and easy! Robert's a great guy. Don't think it could have been any more easier and fun. Will definitely recommend
I recently got my PR and always wanted a Mitsubishi Lancer as my first car in Canada. I spoke with Craig and Prince today and they spent the time with myself to ensure i was fully looked after with exceptional client service.
They were both model professionals , I've left today extremely happy.
If you're looking for a dealership that will spend the time with yourself and ensure you are well looked after. Then this is 100% the place to go.
I will only go here from now on :)
I recently got my PR and always wanted a Mitsubishi Lancer as my first car in Canada. I spoke with Craig and Prince today and they spent the time with myself to ensure i was fully looked after with exceptional client service.
They were both model professionals , I've left today extremely happy.
If you're looking for a dealership that will spend the time with yourself and ensure you are well looked after. Then this is 100% the place to go.
I will only go here from now on :)
Robert and Cassandra were very helpful and finding me a SUV to suit my needs! Friendly and helpful at getting what I wanted. Go see them if you need a new vehicle!!
We had a wonderful experience with Craig our salesman he was very knowledgeable and super friendly went the extra mile to make sure we were happy. And when it came time for finance Jacqueline was quick friendly and very helpful..they get 5 stars from us 👍👍
Great car, great people, great service! Spent the better part of the day with Craig and he's the guy to go to. Go if you're in the market for a car. Don't see what you want? Talk to Craig and he'll find it for you and bend over backward to get you an excellent deal. This guy is not a pushy salesman. He's personable, respectful of people and knows his stuff.
Craig knows cars, he's been in the business for years and is upfront about the best makes and models for your buck. A side bonus....Craig's looks and personality is like a cross between Tom Hanks and Bill Murray!
I had an excellent experience with Vickar Mitsubishi. Robert Misa was extremely helpful and made sure that I was satisfied with my purchase. I would highly recommend that you visit him and this dealership.
Great experience, great customer service. Everyone around helped and was super friendly answered every single question i had. Thanks a lot Tony, Jacqueline & Craig I really appreciate it!!
Big thanks to Robert Misa for selling me my new 2017 Chevy Malibu. His one of a kind service sold me on buying here and he helped me narrow down my search until I found my perfect vehicle. I highly recommend you come down and talk to him if you're looking for a vehicle.
I recently purchased an RVR from Vickar Mitsubishi. All staff were friendly and inviting, Robert was very helpful and knowledgeable about everything the vehicles had to offer. Looked at some other car dealerships but chose Vickar because they know Mitsubishi. I knew exactly what I was looking for and wasn't pressured into something I didn't want. In house financing was quick and easy Great experience overall!
The service here was amazing! Everyone here treated me warmly and with respect. I felt like no one was being unreasonable and was there just for my needs and my car's. The shuttle driver was really friendly too. He dropped me home and picked me up on time. I hope the next time I'm there it will be just as enjoyable!
I own an Outlander and brings my car here for service. Setting up appointments seems to be easy. I got an appointment same day last time when I had a flat tire. Our last regular service maintenance seems to be odd, they unplugged my dash cam before doing the maintenance and never plug it back. That was the first time it happened. They never unplug if before. I don't know if that is their operating procedure but it would be nice if they let their clients know and plug it back when they are done. After noticing the dash cam unplugged I asked my wife if she noticed anything different in the car after she brought it for service, she said she noticed small deep scratch in the door handle in the driver side but thought was just an old scratch. I inspected the entire vehicle and found similar deep scratch on the door handle on the passenger side. I did not notice this scratch before and is now suspicious on why they would unplug my dash cam. So be cautious in going to this dealership.
As a new immigrant I was a bit leary to go into a big dealership.. but I was treated with respect.. and they did their best to get me financing on a vehicle.. within a week I took delivery of a mirage and am very happy with it.. i will definitely be back once i am a bit more established to upgrade into something bigger..
I just picked up my new eclipse cross and they didn't have one in stock in the color I wanted so they went above and beyond to locate one and bring it in.. in time for our wedding anniversary as it was a surprise for my wife.. thanks for the awesome service guys.. and appreciate you going above and beyond..
From the moment when I walked in.. till the delivery process it was quick and easy.. Tanner was the sales person that I had dealt with and he asked me the right questions and actually guided me to a less expensive vehicle instead of a fully loaded one like I wanted.. not like a greasy sales person and try to over sell... The negotiation was very simple as well.. when we got back from the test drive he got the Sales manager Azar to sit down with us and I left a very happy customer.. I would recommend them to all my friends and family.. Les in the finance office was also amazing to deal with.. thumbs up guys.. keep up the good work..
Fast and easy process getting my new vehicle which I absolutely love. Service and sales staff are fantastic. Highly recommended.
Purchase experience of new car with sales consultant Tanner Vasquez-Boehm and team went very smoothly and we feel well-informed and -supported. Looking forward to an ongoing and good relationship!
Transaction went smoothly. Approachable staff, thanks to Robert.
Ask for Robert 👍 very helpful and knowledgeable
Robert Misa is the guy you want to sell you a vehicle. He is reliable, knowledgeable, and genuinely determined to find you the best fit vehicle for your family. We were very happy with the service we received from Robert, so Much in fact that we referred my sister in law to him this past weekend. Robert has won several sales and service awards during his years worked at Vickar Mitsubishi. It is clear they are hard earned and well deserved!
I always get top notch service from Tony, Josh and Steven (and all of the rest of the crew) at Vickar Mitsubishi. I had an issue with my Hand-free system and it was not easy to resolve, so it took a few days to fix. They offered to give me a courtesy car or drive me anywhere I needed to be. They resolved the issue and Josh kept me informed every step of the way. Tony (the Manager) even walked me out to my car to test it and make sure that it worked with my phone. The ownership he took in helping resolve my issue was exceptional. I was so happy with their service I went and dropped off donuts to say thank you.
They consistently exceed my service expectations. Every time I come in for an oil change Josh and Steven take great care of me. They are cheerful and remember personal details from previous conversations . The last time I brought my car in for an oil change, I was leaving work to get back to the dealership, but my parkade had a mechanical issue with their door causing me to be late. I phoned the dealership and spoke with Steven. I told him I didn’t think I could make it on time before the dealership closed, and was it possible to leave my keys in the car and let me pay over the phone? Instead, he told me “Don’t worry. Take your time. Drive safe. I’ll stay until you get here.” They are an awesome dealership and I would highly recommend them.
I recently bought a car from their dealership. I was helped by Robert Misa, great guy, very helpful and easy to talk to! Definitely recommend him!
Very disappointed, my drivers window just fell off it's track Today!!! And i didn t do anything but use the button to roll it down for a minute,didn't want to go up though! Also they're trying to charge me 54$ to reset my tire sensors !! & that I have to do it each time my winter tires are switched my cars a 2017 Lancer limited edition. Also had faulty glass in the back & It shattered when I shut my trunk 6 months after I bought it (I never use my trunk either and didn t slam it , was gentle cause it's a brand new car!! Nothing was on it or near the glass. I had to pay to get it fixed at speedy glass &they said it was probably old glass)
Before I even start I'm going to ask how there is even anything above 1 star from these reviews. The only reason why I'm even giving a star is because the sales team is decent. The service team is a joke, had MPI bring my car here for a claim. I didn't expect what could happen next because I had faith that a shop that sells Mitsubishi vehicles would be able to fix..A Mitsubishi vehicle (I should have read the reviews before I had them bring it here). It took them 5 tries, 7 months (6 months without a car), several run arounds and my car wasn't even fixed. To this very day I am still waiting on a call back from Vickar Mitsubishi regarding the SAME problem (irratic idle, CEL). Needless to say that if you ever want to go here, don't expect good service after you purchase a vehicle. My advice is to bring your car to a shop with proper mechanics and a service team that doesn't make it seem like it's a favor to do THEIR JOB. I wouldn't even trust them on an oil change and neither should any of you. I ended up bringing my car to another shop and because of that decision my car is running great.
the best sales experience with Robert Misa.. I recommend him to all you guys out there..again thank you!
I came to Vickar to help my parents pick up their new car and Robert was very helpful and helped my parents pick out a new RVR. I definitely recommend coming to Vickar and getting Robert's help!
I recently bought a new lancer here and had a great experience here! Staff here were very friendly. Robert Misa helped me out and was super helpful in the purchasing process. He's very knowledgeable about there cars and answers all the questions and concerns you have for him. I highly recommend Robert to anyone who's buying a new vehicle at Vickar Mitsubishi!
I had a very good experience at Vickar Mitsubishi, Robert Misa was the sales consultant to help me and he was very helpful and informative the whole way through the buying process. I definitely recommend Robert to all of my family and friends who are looking to buy a new or used car!