Dealership called me next day
Very efficient.
Great dealership without any pressure. Bought a 2020 Lexus RX from them.
LEXUS SOUTH POINTE WAS TOP NOTCH!
I was absolutely pleased with this dealership because of the outstanding service I received. When I entered, I was greeted by Paul Koch sales manager and Blair product advisor with smiles, handshakes, and a feeling that the customer does really matters.
Cam, Celia and Blair never failed to please me and was able to accommodate to all my needs to allow me to leave the dealership as a happy customer.
This was my first experience with Lexus. I live about 45 minutes away from south pointe . I phoned the dealership, I spoke with sales manager PAUL .
I said , I am expecting to trading my Mazda CX 5-2014 to a Lexus 2017 NX 200 - series 3 sport and he said, "Great, I will arrange everything for you. his voice was very friendly and professional over the phone, that made me drive to south pointe within an hour.
When I went to south pointe , I was directed to sales manager Cam and product advisor Blair by Paul , I can't say enough about Cam and Blair as my sales contacts. Cam was outstanding. Cam went above and beyond to make sure I purchase the SUV I was most comfortable with. He spent a lot of time with me until I am fully comfortable about the brand. He gave me suggestions and advises but no pressure. Just great, accomodating service. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with . Thank you Cam, I really appreciate your excellent service towards me . You added a new customer to your dealership :)
AFTER I DECIDED ON A SUV, THE PROCESS WAS ABSOLUTELY PAINLESS. I WOULD LIKE TO THANK , PASQUALE TISI GENERAL SALES MANAGER
FOR GIVING ME A GREAT VALUE FOR MY MAZDA CX 5. HE WAS SO QUICK AND VERY PROFESSIONAL ON EVALUATING MY CX 5 MAZDA . ONCE A GAIN, THANK YOU FOR GIVING ME AN OPPORTUNITY TO BE A PART OF LEXUS FAMILY.
Then I was directed to Celia Chan, who is a financial service manager. She handled all the paperwork related to my trading and my new purchase, Celia was very friendly and carrying great customer service skills,
LEXUS SOUTH POINTE WAS TOP NOTCH!
I was absolutely pleased with this dealership because of the outstanding service I received. When I entered, I was greeted by Paul Koch sales manager and Blair product advisor with smiles, handshakes, and a feeling that the customer does really matters.
Cam, Celia and Blair never failed to please me and was able to accommodate to all my needs to allow me to leave the dealership as a happy customer.
This was my first experience with Lexus. I live about 45 minutes away from south pointe . I phoned the dealership, I spoke with sales manager PAUL .
I said , I am expecting to trading my Mazda CX 5-2014 to a Lexus 2017 NX 200 - series 3 sport and he said, "Great, I will arrange everything for you. his voice was very friendly and professional over the phone, that made me drive to south pointe within an hour.
When I went to south pointe , I was directed to sales manager Cam and product advisor Blair by Paul , I can't say enough about Cam and Blair as my sales contacts. Cam was outstanding. Cam went above and beyond to make sure I purchase the SUV I was most comfortable with. He spent a lot of time with me until I am fully comfortable about the brand. He gave me suggestions and advises but no pressure. Just great, accomodating service. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with . Thank you Cam, I really appreciate your excellent service towards me . You added a new customer to your dealership :)
AFTER I DECIDED ON A SUV, THE PROCESS WAS ABSOLUTELY PAINLESS. I WOULD LIKE TO THANK , PASQUALE TISI GENERAL SALES MANAGER
FOR GIVING ME A GREAT VALUE FOR MY MAZDA CX 5. HE WAS SO QUICK AND VERY PROFESSIONAL ON EVALUATING MY CX 5 MAZDA . ONCE A GAIN, THANK YOU FOR GIVING ME AN OPPORTUNITY TO BE A PART OF LEXUS FAMILY.
Then I was directed to Celia Chan, who is a financial service manager. She handled all the paperwork related to my trading and my new purchase, Celia was very friendly and carrying great customer service skills,
Hi ,
Would like to thank Alex for his assistance on the purchase of my 2015 RC 350 F Sport. His help from start to finish made it a pleasure to deal with Lexus South Pointe, and his follow up to insure I was happy and enjoying my purchase was appreciated. I will definitely recommend your company for any one looking to purchase a new or used vehicle .
Thanks again
Malcolm
Fantastic
Really good service. I just bought my IS 350 F-sport from there. The sale is nice, and really knowledgeable, and the financing manager is sophisticated too. Everything went really smooth. Comparing with my friend's experience with Benz, I feel I was really lucky I chose Lexus and especially this dealership.
They posted an ad on Facebook for a vehicle, I was ready to buy it cash & they responded quickly with their automated system. After reaching out multiple times they are completely ignoring me.
I guess they must be doing really well to not need to respond to perspective buyers of their vehicles.
This is the most beautiful dealership I have ever visited! MIke was very easy to deal with in sales and Sumeet completed the final sale and made us feel our business is very appreciated. Joel finished by walking us through the vehicle and made sure we were comfortable with all the features before leaving. This is a very professional and well run dealership dedicated to customer satisfaction. I would recommend Lexus South Pointe to anyone looking for a vehicle!
From viewing the car, to executing the lease, and all subsequent service visits, South Pointe has been wonderful to deal with. I will certainly return for future purchases.
Horrible experience! I had leased my vehicle in Oct 2018, and I decided to buyback and pay the rest amount via wire-transfer on Nov 27 2019. I still being charge one payment a week after. I was making lots of phone call between Toyota Financial and South pointe to verify my situation and being confirmed that South Pointe should pay me back the extra payment. AND I MADE MANY PHONE CALL to South Pointe after that. On Feb 6 2020 I made another call to the Financing Department and eventually get someone look into my case. On Feb 10 2020, I received an email from him asking the address to send me the cheque. AND WAITING FOREVER ! I wrote him the email asking the process on March 6 2020, and until today Aug10, 2020, no yet email reply, no yet payment repay! GREAT JOB!!!
Don’t take your car for any service at this location. My friend had very bad experience here lately. He got his car in 2017 and that’s a pretty new vehicle, and when he purchased it the chemical protection against was totally included. But recently when he found the rear hatch trim has started rusting, he took it here and they refused to take responsibility for that. The reason they gave was that rust was due to a hit damage by something, but come on what kind of hit can cause that? It’s along the trim! That’s just BS. Before he always took his car to this location for regular maintenance, and when he needs real help, this is the way they treating their old customer.
Don’t buy a vehicle here, and you should definitely not get your vehicle serviced here.
Extremely dishonest service advisers and the service manger is even worse.
Poor communication.
More interested in taking your money then providing a Lexus level of service.
When you complain to the General Manager, he just deflects and then refuses to take any responsibility.
We will be posting a video about our experience in the coming weeks. We will post the link here once it is available.
The best car dealership I have ever been to. They made the purchasing process so seamless and efficient. Daniel was very helpful and reassuring and the rest of the staff was amazing as well. Such an amazing experience.
Just purchased a vehicle from my man Phi this week for my parents, and from beginning to end, the customer service was impeccable! Buying a vehicle is not an experience I ever look forward to, but Phi made it painless, and his follow up and communication were on point. I would highly recommend Phi & his team at Lexus for anyone looking for a new or used vehicle!
Just purchased a vehicle from my man Phi this week for my parents, and from beginning to end, the customer service was impeccable! Buying a vehicle is not an experience I ever look forward to, but Phi made it painless, and his follow up and communication were on point. I would highly recommend Phi & his team at Lexus for anyone looking for a new or used vehicle!
Excellent service department. Have taken my car here a few times for general maintenance. They treat everyone with respect and kindness. I drive an old Lexus, but the service I get here is absolutely first class. Very easy to book appointments for service. I have had the opportunity to deal with Crystal, Lutfor, Jessica and Anthony. Each time the service has been excellent.
Recently took my IS 350 in to diagnose a leak I noticed on the garage floor. They got back to me right away saying it was a loose oil drain plug and that they will do an oil change and charge me for that instead of the higher diagnosis fee. Greatly appreciate the honesty!
I took my car here for repairs for the first time recently. I had great service and communication from Lutfor the service rep and the mechanic(s) to determine the issue. They had the repairs done earlier than they anticipated and gave me better costs for the repairs than the standard rate. Very happy with the service here and would be glad to return for my vehicle maintenance. Great job guys, keep it up 👍.
I were lucky to have Phi Nguyen as my sales person. He was extremely personable and professional. He provided me with in depth information about the vehicle I was interested in. I were able to go for a test drive, which allowed me to take my time with getting a feel for the vehicle. I had an excellent experience at the dealership itself, Lexus South Pointe seems to have the best services they treat customers well which my husband appreciates as well. Overall, our experience with Phi and Milan Lexus South Pointe was great. They were easy to conctat. My husband is happy now.We had a wonderful experience! Thanks Phi and Milan for all the help and to be patient with my husband and I. Thanks alot
This dealership has by far given me the best car-buying experience I’ve ever had. I’ve been struggling to get out of my old vehicle and into a new-to-me car for over a year and Lexus South Pointe made it happen. They helped me get into a car I LOVE and made the over all experience amazing. A huge thanks goes to my salesman, Daniel. I highly recommend Lexus South Pointe if you are looking for an overall fantastic experience!
Excellent Service! Mike Rezek and Ken Chung helped me to release a new car recently. They are very professional and patient. I love my new Lexus. Highly recommend!
My wife and I were lucky to have Phi Nguyen as our sales person. He was extremely personable and professional. He provided us with in depth information about the vehicle we were interested in. We were able to go for a test drive on our own, which allowed us to take our time with getting a feel for the vehicle. We had an excellent experience at the dealership itself, as we were guided on a tour of the facility and introduced to several members of their team. Lexus South Pointe seems to have the best services (spa, coffee, restaurant) and they treat customers well every time you go in, which my wife appreciates as well. Overall, our experience with Phi and Lexus South Pointe was great. He was easy to contact and always seemed available. The gift at the end was an added bonus to an already wonderful experience! Thanks Phi!
A horrible thing happened!!!!!!!!!!!!!!
In 2016 I went to South Pointe Lexus, excited to get my first brand new SUV. I leased an RX 350 executive pkg. This month my lease was up for renewal and I just found out through a VIN search that my "NEW" vehicle had repairs done to it before I bought it. I paid "new car price" for a used vehicle. I paid over 3 years of lease on a "new" vehicle and now that it's time to renew, my vehicle is worth way less than I hoped. I confronted them and they would only make guesses about the report findings and were not concerned that the dealership lied about the vehicle history. They think a repaired vehicle is still called “New Vehicle”. After I talked with them more, they said my report may not be for my car. They tried to make me think that the dealer can put any report on any vehicle. Please be careful!!!!!!!!!
Lexus South Pointe has always been good to me. They have excellent customer service everytime. This is my second RX and I love the vehicle. It's comfortable and drives well.
I decided to write a review this time. I am in the unfortunate situation of waiting for my car to be towed in this harsh cold weather. I replaced my battery less than a year ago but am needing another replacement now. I've been waiting for 36+ hrs for roadside. They have quoted be another 24 hrs wait minimum. I couldn't be without a vehicle for that long. Out of options, I called the dealership and explained my situation. They were extremely helpful and arranged a loaner vehicle for me to drive while I wait for roadside to tow my vehicle.
I have recommended this dealership to my friends and family before. After today, I know I will continue to recommend South Pointe to anyone who needs a new vehicle.
appreciated super nice dealer Jin Lee who has helped me to have another comfortable experience with Lexus vehicle. This beautiful shop has well-maintained services for guests (dot't forget to use massage chair). Also, their service department is really excellent and professional.
I had an amazing experience for my first time at Lexus South Pointe yesterday. Just want to give a big thank you to Anthony the Assistant Service Manager for the incredible service and for keeping me posted every step of the way. I’ll never trust anyone with my Lexus except for South Pointe.
Booked an appointment for my parents who have been told 3 weeks wait from another dealer. To their delight they were very well received, with nothing less than service excellence! They even took the time to take care of an old outstanding recall (without the need to rebook another appointment). Their vehicle came back in better condition than when it went it. This dealership has earned my parents future loyalty.
Thank you Ravi and team! Job well done!!!
Don't take your car for any type of service there and find yourself a trustworthy mechanic. you may think a dealership perform the best service on your car. not this one at least. took my car to this dealership for an oil change and they did a coolant replacement for me as well. fast forward a few month later decided to do the next oil change myself and guess what I found. the engine was overfilled with oil. (oil level about 2.5 inch higher than the max mark on the dip stick) this could blow all the seals in my engine. also the oil filter housing was not tightened with proper Toyota wrench and I had to take it to a shop to remove the drain bolt for me. then noticed the coolant reservoir was completely empty. so I drained the radiator coolant and replaced it with fresh new coolant. then measured the drained coolant amount and compared that to how much I added. again they did not fill the system. the coolant system was half dry. their service techs don't care about you, your car and your money and since nobody is checking their work they do whatever they want with your car. regular people that don't know anything about cars or maintenance trust them because of it's a Lexus dealership. if they can't do a simple oil change correctly guess what can go wrong if you take your car there for something more complicated.
What a pleasant experience from beginning to end. My sales person was Vikram he helped me find the right vehicle and trim level for my lifestyle. If you like hearing things as it is without sugar coating and time wasting he’s your guy. Most importantly I love my RX350
I had the good fortune of coming across and dealing with Phi Nguyen from Lexus South Pointe. He is an excellent, highly professional and honorable salesperson. I believe that he is the best out there. Thanks for everything Phi. I hope that we can do more business together. I truly believe that Lexus South Pointe is the best Lexus dealership in Alberta and that too by a huge margin.
Phi Nguyen was my salesperson at Lexus South Pointe. Being a former car salesman I know the ins and outs and to say the least Phi is an honorable man. We looked at a pre-owned Q50 with him and loved it, however it was truly out of our price range.
Phi went on to explain some very helpful key points for our shopping around in the rest of the city and even showed us where the vehicle prices fit in our budget to give us a better understanding of where to go. Thank you very much Phi and I look forward to purchasing an RX350 for my partner from you in the future!!
Always a great place to shop and service. The GM Farlee and Manager Pasquale are great people to deal with. Excellent sales service I got from Vikram, Mike Linterman and Phi. Great people to deal with overall
went a month ago to put $1,000 REFUNDABLE deposit on 2020 RX350, was told repeatedly by salesmen it was refundable. went to sign deposit paper and guess what, NON-REFUNDABLE checked off, was told not to worry since it was dealership policy it was refundable, irregardless i told him to check off the REFUNDABLE box. fast forward 1 week later, i decided to not buy the car and get my deposit back. NOW the story begins, absolute uphill battle just pulling teeth, back and forth with financing director over a span of 3 weeks, and still no refund yet. followup phone calls ignored as well as emails now. UNBELIEVABLE. they will take your money easily but giving it back? expect it to be a fight.
also pay no mind to these 5 star reviews, the salesmen ask customers to give them perfect scores on surveys and reviews so they are meaningless, been told great things about Lexus of Edmonton (west end) when i do decide to buy the RX350 thats where i will be going.
Great place. After shopping at several dealerships our search ended at Lexus South Point. After all the stress I wish we just went there first. What a great car buying experience and service center perks.
Bought my Lexus form them, I got a really good deal and there service are amazing.
I went there to South Point Lexus very confused on what to get Mike L went above and beyond helping me and narrowing down vehicle options and trim level. I had my heart set on the IS350 Sport. Sunny did everything within 24 hours of leaving a deposit, installed thr 3M, remote starter, and detailed within 6 hours. Went back day after to get a door dent delt with, kyle was very professional and curious to take a look at it with me and helped me book my appointment for the 30 day first maintenance. People that work there are very friendly and professional. Highly recommended.
Went to Lexus South Pointe for service today and was extremely disappointed. I am driving their Sports SUV and they usually give me a complimentary car wash. Normally they do great job but today I received my vehicle in poor condition ever. I tried calling the service manager to which i received no reply and I also left a voicemail which was unanswered. On my second attempt i was told that she is busy conducting interviews. Really disappointed today as I have been with Lexus and this location for the last five years.
Amazing Customer Service, Staff was very friendly. Vikram helped me through out the process of getting my first lexus and he made it super smooth for me. Lexus UX 250h is an amazing crossover hybrid.
Thanks a lot Lexus South Pointe.
I bought a used vehicle recently from South Pointe Lexus and it's BY FAR the best I've been treated at any dealership and I've bought a few cars in the past. When the salesmen I was dealing with went on vacation, he still checked up on me and made sure i was taken care of in his absence. Thank you and hope to do business again in the near future.
My inquiries started online and I knew it’ll prompt the team regarding it so they called with no time wasted on a weekend. I had a specific stock in mind that I wanted to check and I had Milan to help me! Shoutout to Vikram for accompanying me during the test drive however I gotta say Milan effortlessly pulled off both sales and financing! Had a great time working with him to get what I needed, he listened to my opinions and points and I’m very satisfied with the new vehicle. Also thank you to Jennifer, I’d be lost with this if she didn’t show me the things in and around the new car. Looking forward to years with Lexus!
Stopped into Lexus South Pointe and was happily Introduced to Micheal Cormier who is one of the Experience Managers at the dealership. Micheal was flawless at ensuring our stop in at Lexus was pure enjoyment, the tour of the building and all it has to offer. The service plans were explained in great detail. I would definitely recommend Lexus South Pointe and Michael Cormier to all my friends when they’re in the market for a Lexus.
Went for a test drive yesterday. Didn't work out but still had a great experience. Andrew is a great guy - 5 stars.
would give less then 1 star if I could , took vehicle in to get oil changed an two guys came up to me an said oil pump is shot an if I don't replace it asap , it will cost me thousands , come to find out when I took it some where else , they told me it was windshield wiper fluid leaking , went back 6 months later an they told me those two guys were fired , yea but how many people did they rob in between? If I ever buy another one it will be from Calgary !
Excellent service from the staff, a gentleman named Lutfor was extremely helpful and the mechanics got my car up and running in no time! Nothing but good things to say :)
Bought a used Lexus and felt it needs a four-wheel alignment. So I took it to Lexus of South Point. The technician put it on the machine, also took a road test drive and concluded that no alignment was needed. They explained this to me and did not charge me for all of these. -- I understand it did take the technician's time and effort to do all of these. I appreciate their honesty and professionalism. This is truly a trustworthy dealership. Thank you!
Truly luxurious dealership. Wow service experience. And they offered free spa with my service too!! Their chicken wrap upstairs in the cafeteria is absolutely fantastic!! Great detailing of my car after the service. Definitely coming back!
Truly luxurious dealership. Wow service experience. And they offered free spa with my service too!! Their chicken wrap upstairs in the cafeteria is absolutely fantastic!! Great detailing of my car after the service. Definitely coming back!
I'm incredibly disappointed with my last service visit at South Pointe Lexus.
We had to bring our 2015 RX350 for a maintenance service at 90k km. I recieved a call about an hour after dropping the vehicle off to inform me that the front brake pads were worn down and needed to be replaced. I was fine with this work, but when I asked for a price, the representative started to talk about the cost the pads AND rotors. I informed the rep that I have never heard of having to change the rotors after only going through one set of pads (which still had life) and was told that the "rotors sometimes get real scratched up", not specific to my vehicle. I asked of they could do the pads only and was told no, so I said do not do the brake work and I will get them replaced elsewhere. I went to pick up my car once the scheduled work was completed, and was helped by another rep who again informed me the pads and rotors were in need of replacement. I told him I had been informed and was already not happy about the recommendation, to which he replied "the brakes sometimes start to squeak if the rotors are not replaced".
This is such an obvious cash grab to anyone who has any knowledge of vehicle maintenance. If I had not been there, my wife would have likely paid the $600 fee (on top of the $400 scheduled maintenance) since she would not have known any different. We had our pads replaced 4 days later at Fountain Tire ($220 installed) and were told our rotors were in excellent shape. Our car has mostly highway miles, so the brakes don't experience much in the way of heavy work.
Before this I would have recommended this dealership as everything up to this point has been excellent (my wife has previously put in a glowing review on Facebook). It seems I'm not alone as there have been a few recent 1* reviews. Unfortunately trust is very fragile and easily lost.
I recently had my Ford F150 in for a Detail Package. Right from driving through the service doors, I can honestly say that I Experienced Amazing! Both the Service Staff and Richard Lee were so pleasant to deal with! Plus, they did an absolutely amazing job detailing my truck! I highly recommend Lexus South Pointe!
Excellent care by the team at South Pointe! My Rx 350 battery died in this cold weather and Lexus assist was too busy to come by so I called the dealership where Cam Rutten and Dal Singh showed up and got it up and running. Dal was able to boost it with ease and knew exactly what the problem was. He replaced the battery under warranty and it was up and running in no time! It's because of the South Pointe team that I am a long time customer and will continue to be in the future!
I was thoroughly impressed with the exceptional level of service I received from everyone I encountered at the dealership. Justin, the Parts Manager, helped me find the perfect tires that suited both my needs and my budget. I appreciated his expertise and professionalism throughout the entire process. The installation of my tires was quick and they cleaned the interior and exterior of my car, which was a nice surprise. I will be recommending Lexus to my friends and family!
Thanks to Artem, Sunny and David for a perfect buying experience. South Pointe customer service is unmatched compared to any other dealership we have ever visited. We absolutely love the car, thanks very much guys! Would buy again from here in a heart beat. Will definitely recommend to everyone.
My wife Diane and I were looking for a new 2015 SUV and already had visited many other dealerships to help narrow our search . We went to Lexus South Pointe and were introduced to our Sales Specialist SAM SURANI. We were interested in looking at the new Lexus RX 350. Sam was extremely helpful and knowledgeable and made every effort to find out what our 'requirements' and 'wants' were for a new vehicle. Sam was very professional, and gave my wife and I our space to decide if this vehicle was 'the one'. Sam brought out two vehicles (black and grey) side by side for us to look at after we test drove the RX 350. My wife and I both loved the Black with Brown interior. Our test drive was awesome, and as we were looking for a luxury, quality, and safe vehicle, we both knew this one was the 'BEST' vehicle for our family. SAM was an EXCELLENT Sales Specialist and both my wife Diane and I Highly Recommend Sam to anyone looking for a New Luxury Vehicle (LEXUS IS IT!) Diane has already talked to her friend who is in the market for a new SUV and has recommended she see Sam for his Excellent Customer Service and for the Lexus itself. By the way, the RX 350 is an outstanding Vehicle. Great to drive and quite nice to look at (Great quality and safety too)! The Sales Manager who also worked with us is TONY SETHI. A Pleasure to work with him also. His friendly demeanor (no pressure) and smile right off the bat puts one at ease. He worked with us to ensure we had the right deal for us, and the options and accessories we wanted while still keeping within our budget. We had a vehicle to trade and were given a very fair trade in value. Tony is very professional and fair and knows his job well, and was at all times asking us "What do YOU want?" and made my wife and I very happy at the end of the day. Our New Lexus RX 350 will be ready to pick up next week and we can't wait. Also, Sam took us on a tour of the New Lexus South Pointe building. Very impressive. Go there to check it out even if you are not buying a vehicle. All Car Dealerships should be modelled after this one. THANK YOU SAM & TONY. Hope to stay in touch with both of you. Bruce and Diane Lewis
If you are looking for a new Lexus, look no further than Lexus South Pointe. Right from walking into the dealership to driving away in your new Lexus, the professionalism and family like atmosphere is second to none. Our salesman, Amin Hussein, was so friendly yet professional, his product knowledge was exemplary. Anukesh Utarid in finance worked tirelessly to get us into our new RX350. Her passion for her guests and seeing them drive away happy is awesome. She needed some extra time to get our deal complete and even called in Milan Rezek to assist. We can not thank both Anukesh and Milan enough for their devotion to getting us our Lexus. We went in to pick up our vehicle and were blown away by the delivery process. Alla was truly amazing. She went through the quick guide, owners manual and keys before going to the vehicle. She went over every little thing in the vehicle, even helping us set the memory seats and radio presets. All we can say is WOW!!! Before we drove away in our new RX350 sales manager David Lam presented us with a thank you gift from South Pointe and thanked us for allowing them to earn our business. This dealership goes above and beyond all expectation of what a car dealership is. You walk in as a guest, you drive away as part of something very special. Thank you Lexus South Pointe for everything.
Purchased a used SUV from Shafik! He is amazing at his job! Paid close attention to our needs and treated us with respect! Understood that safety was our number one need with our children and he made sure he addressed it. We have visited a number of dealerships and found this one to be beautiful. All the staff is friendly upon arrival and welcoming. I have never been treated this well at a car dealership!! The service department is wonderful. They accommodate every need and are honest. Quoted service times are always met. And of course the nail salon is an added bonus ladies!! Would HIGHLY recommend becoming a loyal and long term customer of this dealership!
Wow! this dealership has amazed me. I had a great salesmen, Sherif is honest and genuine. I will be purchasing my new NX from you in the winter. Also I love the service department. The free gel manicures gets me every time. If you are going for service, find Rick! Thank -you so much Lexus South Pointe