very good friendly sales reps. i recommend this dealer
The best car experience ever!! Kuan the salesperson is the greatest and the whole foster KIA team...never pressured me into anything just wanted to make sure i was satisfied with my purchase!!!!#bestcardealershipexperienceever
We dealt with Raj. Was very good with us and was not pushy at all. We had a bit of a hiccup as we negotiated a 2018 Soul EX, but it turns out there was an error and the car we were buying was a 2019. Raj and his manager made it right for us though and upgraded us to an 2018 SX for only a little more, and we're super happy with the car.
We have had 3 Kia Souls since 2009 from ScarboKIA. Highly recommended to anyone who want to experience the most professional and friendliness service ever. Thank you Rob Woodward to make this deal happen. Ask for Rob Woodward when you are going there for your next KIA
bought a brand new Sorento Sxl. Sales consultant Tania coordinate the sale from start to finish. She was friendly and excellent.. The best car buying experience i ever had. Did everything by phone and email and only had to sign when i picked up the car. Very fast and efficient.
It was my first time purchasing a new car and Ozwaldo was very helpful and ultimately got me a good deal closely matching an Inhale offer for a previous year. Thanks again!🙏
Perry was a pleasure to deal with - honest, transparent and very knowledgeable. He understood what we were looking for and respectful of our time. Best of all, he is not pushy - provided you all the information you need to make up your mind. I would recommend Perry and Scarboro Kia very highly!
Great service! I’m really happy with my new Kia Soul. Osvaldo and Sal were great and accommodated all my special requests. I highly recommend Scarborough Kia.
A+++,
I love this guys work here I dealt with Cliff at service department he was a very polite and professional person to me and he listened to what I asked for.
I really recommend this dealership and I wish I could give 10 stars.
I am ver happy with
I was very pleased with the service at Scarborough Kia and a special thanks to Mr Rahul for all that he has done for me in the process of getting my new seltos.
I enjoyed driving it.
Thanks to everyone who has helped in the process.
Thanks.
John
Really good service by Scarboro Kia.Specially Mr.Azim who helped me out with my documentation work and made my dream to buy my first car easy and smooth. Thank you so much to the Scarboro Kia team.
I decided to purchase a vehicle from this Kia location and due to circumstances I was not able to continue with the deal. I was willing to cover freight charges for the vehicle but Kia also decided to keep my deposit as a credit towards a future purchase. This was not discussed and I was told my deposit would be returned once the vehicle was on site. I am a young black man and I felt like they took advantage of me. This entire process has turned me off completely from the company and their treatment of my deposit. They are keeping me hostage to their demands and I would like the remaining balance of my deposit returned so that I can put this situation behind me. Don’t buy at this location
Not all Kia dealerships are created equal. Scarborough is the best!
The 3 times I have been to this service department, I have been given impeccable service. They were very respectful, at tentative and thorough. Particularly Kyrell went above and beyond any service I have ever experienced. Thank you.
Great place with great people. Azim has done a very great job and found me the best deal for my situation. Much appreciated. Best place to get a Kia!!!
We bought our new Sedona from Scarboro Kia and had a fantastic experience. We worked directly with Raj Dey. He made the experience very smooth, answered all our questions. The best part was that we weren't pressured into any thing, no hard up-sell's (which we have experienced in the past with other vehicles!). He knew what we wanted, and found the best solution for our needs.
We will absolutely be going back to Raj for our future vehicles!
The dealership made the process very easy. It was a very smooth process from beginning to the end. I would like to give high praise to salesman Raj dey. His 10 years of knowledge and experience in auto sales was far more superior to that of the salesman that I encountered at other dealerships. His approach is quite relaxed and there was no pressure from him at all. He pays attention to customer needs and exactly knew what I was looking for. The communication was very clear via email or in person. He went above and beyond locating a specific vehicle. The final price was exactly as negotiated with no surprises in the end. I once again thank you for your patience and for staying late to wrap the deal up. 🙏
I brought my Kia Soul in because of a few technical issues. all staff were courteous and respectful at all times. The technician was considerate in letting me know that he was waiting on a software download. Fast and efficient service. Highly recommended.
Fantastic experience dealing with Raj. Love my new car...he answered all my questions, very friendly and professional. I highly recommend going to Raj when you want great service.
So here we go ! Fantastic Sales man Raj. I’ve purchase 2020 Telluride SX trim from Scarboro Kia. Whatever I asked about the car, Raj made it for me. Super nice service and quick response. Made my feeling , I’m home ! We worked out as family. I would love to go back to buy more and more if I need more cars in the future. Thanks again for awesome experience at Scarboro Kia ! Thanks Raj brother ! Cheers !
We have been using this dealership for the past 6 years and we have been totally satisfied with the professional service of the associates. We have dealt with Raj Dey and we had the entire transaction completed in three days. Raj took care of everything including the financing. No headaches, no stress, we are very happy with our 2020 Kia Soul! Thanks Raj from Arlene & Lisa Medina 😊
I have had Raj sell 8 cars to people in my network including family and close friends, It was my turn and he was amazing. Complete professional, full trust and transparency every step of the way. For a first time car buyer he was everything I could have asked for and more! Thanks Raj!
It was my VERY first time purchasing a vehicle! (KIA SOUL). I have to say that the Sales and Leasing Consultant I dealt with, Raj Dey, made me feel relaxed and comfortable during the entire experience. He was extremely professional, knowledgeable, and as a result my experience was a positive one. I would highly recommend him and Scarboro KIA to New and First time buyers, and basically anyone looking for a vehicle. Thank you to Raj and Scarboro KIA for making me an extremely happy First time customer!😊
Excellent customer service. They would go out their way to get you the best deal for you. Raj my man, I appreciate all the help bro.
My husband and I ordered our Telluride last year in December and we have been extremely happy with it. Thanks to Raj who went above and beyond to ensure we get our SUV before our lease expired. Raj is amazing and none of this would have been easy without his support. Thank you
It is a fact. I changed my engine in your mechanic shop and the installation was not right. I tried to talk to your mechanic expert they said there is nothing wrong with it. My engine stopped working completely and no one did anything to fix it. I used the car for work, it was my only income, and I had to sell it for a very cheap price. Your service is beyond bad and I am working on filing a lawsui
Best dealership and stuff ever. My experience was wonderfull, I was so nervous wondering what to do with my car but, after I go to this dealership everything was easier for me. They resolved my problem, and made my car to be ready with in (one day) it's really unbelievable. I'm so glad to have their Service.
Mark is an excellent, professional and very honest Sales Manager. He helped me save tons of money on my lease. He definitely goes the extra mile and I'm appreciative of the lease deal he gave me. Thanks again Mark
I wanted to take a moment to share my wonderful experience with Josh in the Service/Parts Department. I had a mishap reversing out of a tight space in a parking garage and consequently smashed my driver's side mirror just before the holidays. Josh made every effort to get the new part as well as ensure that it was painted in a very short time frame. This enabled me to have my car over Christmas given that Kia would be closed due to the holiday. Thanks again, Josh for your phenomenal service!
Very professional sales staff. Based on my experience they took very good care of me before and after car sale.
100% I recommend this dealership if you are looking to buy Kia Cars.
By far the absolute worst customer service I have experience out of many Kia locations. This location likes to lie straight to your face (more specifically the service department) and then pretends that they never said what they said. The manager Domenic Vigliatore is extremely condensing.
Save yourself the hassle and go to a different location.
UPDATE: Response with respect to the owners response - I have been to this location numerous times. Your service team lies constantly with respect to the cost associated with vehicle service.
By far the absolute worst customer service I have experience out of many Kia locations. This location likes to lie straight to your face (more specifically the service department) and then pretends that they never said what they said. The manager Domenic Vigliatore is extremely condensing.
Save yourself the hassle and go to a different location.
UPDATE: Response with respect to the owners response - I have been to this location numerous times. Your service team lies constantly with respect to the cost associated with vehicle service.
I have been to this dealership a few times to have my car serviced. They are always done sooner than I expected-great speedy service. The service department is very friendly and professional. Ky was the gentleman who helped me with service for my snow tires and he was really nice. I will definitely keep going back to this KIA dealership for servicing.
This dealership is fantastic. After 9 months of coming here, I’m very satisfied with the service. I have had two tire swaps and two oil changes and they always go above and beyond with service. The staff is friendly and professional. The sales gentleman who helped me, Osvaldo, genuinely helped me find the best car for my needs. I spent a few months doing research online about safety, tech features, mileage... it turned out Kia had the best car for me in my price range. Dominic in the service department seems to genuinely like his job and is pleasant to deal with.
I had a HORRIBLE experience with Kia Newmarket and my first car. I am so glad I gave Kia another shot.
We dealt with Raj, and he was excellent. He explained each step as we went through the process of purchasing the vehicle, and went over the paperwork in detail to make sure we understood everything. All the details were taken care of, and this made the whole thing easy from start to finish. We never felt rushed or pressured into anything, and he introduced us to the rest of the team so we'd know who we'd be dealing with for maintenance, getting winter tires, etc. I would recommend Raj to anyone looking for a car.
I purchased my very first KIA at Scarboro KIA several years ago, but had since switch to a new dealership closer to my home for my next 2 purchases. However, with the release of the new Telluride, I ended up back at Scarboro KIA for a test drive. From the get go, our experience with Raj was fantastic. He was honest, transparent, and accommodating... and when there were significant delays in actually getting the vehicle after it was ordered, Raj ensured that he kept us up to date with regular communications on the delays. We couldn't be happier with our Telluride, or our purchase process with Raj and Scarboro KIA.
I have purchased my Kia Stinger GT Limited in Sept of 2019 ( approx 1 month ago ). At the time of purchase, Plaza Kia was the only dealership that had a Stinger for test drive, so I have ended up purchasing a stinger there.
Recently, I wanted to get my rear side reflector replaced so I have contacted the nearest Kia dealership which was the one located in Scarborough and they told me they were able to do the job in 30 min ~ 1 hour.
I was greeted by a kind gentlemen who helped me through the process of getting started only to be notified that the job would in fact take more than one hour after review.
Disappointed but I understood the situation and decided to make another appointment the next Wednesday as I only had one hour to spare at the time.
I came home later that day and see if I could do the job myself, and saw this tear on the driver side after folding down the seats which clearly the technician that was responsible tried to ignorantly yank off the inner linings.
I have checked the passenger side after folding down the seats and it was fine. This makes sense as the technician was only working on the driver side after realizing that he would need more time to figure how to do the work I requested. In addition, the car is one month old and I have never touched the inner linings.
Making a mistake like this is fine as everyone makes mistakes, however, failing to inform the customer of the said mistake is extremely unprofessional and unacceptable.
I never leave reviews like this as I am honestly lazy but I thought that this type of situation is extreme and would recommend others to avoid this dealership.
I was planning to make Scarborough Kia my main service location to get my oil changed but I have decided to drive 30kms and keep going to Plaza Kia.
Thank you for reading.
I was looking for a specific, loaded, Kia Stinger in a very short timeframe with a specific list of requests!
I was in the car within 3 days and all my requests were fulfilled at 100%.
Gave me the best price from all the other 4 dealers that I was getting quotes from.
Gave me a more than fair trade in value for my old car, hassle free!
This dealer experience and the level of service and attention to detail from Raj is second to none. This IS the Stinger experience! 10 stars!
My experience in Scarborough Kia was great. The salesperson Raj was honest and very helpful in nature. He treated me more like a family rather than a customer. He took the time to listen to my needs and gave me the Forte as it seemed most appropriate for my situation. On delivery he took the time to set up my phone with the car and helped me navigate through few apps, went beyond and did the extra mile. I am very pleased and a happy customer.
If you are looking for a fabulous, car and have a great experience, Scarboro Kia at 2594 Eglinton Av. E. is the perfect place to visit. Tania Lysko is an awesome sales and leasing consultant , she will meet all of your needs with a plus. I am very happy.
The pricing of services are more reasonable than other Kia dealers. I also buy my genuine parts from here with a good price .
I’m a repeat buyer from these folks which speaks volumes about their attention to detail, their personable and knowledgable staff, and of course, sharing the joy of being a Kia owner. Special shout out to Tania who made the whole car buying experience such a pleasant experience.
This dealership deserves 10 stars. Everyone should only buy car from them, period. My leased Kia was about to mature. Tried several dealerships around and they all told me they cannot process the buy out and asked me to go back to where I purchased it or would charge me ridicules paperwork fee. Scarbo Kia is the only dealership that gave me a straightforward and hassle free buy out experience thus far. During the communication with them, I can feel that they are transparent, honest, and trustworthy people. I dealt with the sales and finance manager and they all gave me the same level of trust. Definitely will look nowhere and buy my next car from their store or their sister stores.
Don't understand why they got several 1 star rating recently. Probably due to lots of recall service request to fulfill.
Came to Scarboro Kia last week and purchased a Kia Forte EX+. Raj was very helpful, polite and very friendly. He didn't pressure me to buy and was very calm in answering my questions. Definitely prefer this dealership than Foster Kia. I love my car!!
Just bought my second Kia on July 3, 2019 at the same dealership dealing with the same wonderful Tania! My experiences with this location, with Tania, AJ in service, and Sal have been nothing but amazing! Friendly, accommodating, informative - they have taken care of me from service on my previous vehicle to both of my purchases and I couldn't be happier! Thank you so much for all of your support and assistance in making all of my interactions positive and I'll see you soon for my next oil change and winter tires & rims!
My name jaskaran. I just booked my kia forte EX car with them. I must say I really enjoyed a great service by Osvaldo, he is very friendly as well as acknowledge you in detail whatever u required( do refer him if anyone else would like to buy Kia, consult Osvaldo). Moreover, I guess their manager Rob, he is also very nice and polite. Overall a good experience and I hope I will also enjoy my Kia experience in future. Good luck for everyone!
I had the most amazing experience purchasing my new vehicle at KIA Scarboro. Tania was amazing to deal with and I will not go anywhere else now! 10 Stars!
This review concerns the service department. (The sale department was good - I have reviewed them under a different account). I had scheduled maintenance service but when I got there they had no record of my appointment. After some time spent searching it turned out they had it under someone else's name. That solved we had to go over what needed to be done three times (oil change, tire swap, key programming). I then had to beg for a ride back home. My car was supposed to be done in 2½ hours so when I still had not heard after 5 hours I called. Yes, my car was ready but it needed a few things done. The 5 o'clock surprise and given we had bought the car three months and 3000 kms before at this Kia dealership, a bit of a surprise indeed. They wanted to sell me on stuff like transmission fluid, cabin filter - some of which were legit but some of which sounded like a typical easy add-on sale and some of which I felt should have been done when we bought the car. I declined any of the extras and arranged for a pick-up at 5pm. At 4:45 I received a call saying my car was ready. I explained I knew that and I had already arranged for a ride. Now I was told the shuttle driver would call me when he was ready to leave. I was asked if I would be picking up my phone as they said they had called me five times throughout the day and no one ever picked up. Nonsense as I was home all day and the phone never rung. There was a definite tone of attitude in the gentleman's voice.
Next thing I know the shuttle driver shows up without calling me. When I got to the dealership the gentleman I had spoken to on the phone was nicer in person than on the phone. He apologized for having dialed the wrong number. I did however have to dispute the bill.
So all in all not the best experience and I will have go back to my local garage.
This concern the sales department - I have given the maintenance department a lousy review. We bought our Kia Rondo in January 2019 and had a great experience with Osvaldo. Very pleasant, polite, no-nonsense honest person. The only reason I would not give a 5-star rating is that his colleague Raj came up to me and asked why I wasn't dealing with him. I had spoken to him about a new car once but eventually settled on a second-hand Rondo on a day he was not in. and my wife and I really took a liking to Osvaldo I do not care for commission hunters and that situation made me feel uncomfortable..
This was my first time here. Took my 2019 Sorento in for service. They were polite and fast. Didn't like the fact that there is no shuttle service after 9am or before 3pm. Fortunately they serviced my car very quickly so it wasn't a problem at all. If I'm there for a longer period of time outside of their shuttle service window, then I either have to wait there or figure out alternate arrangements to get around.
Walked into their lot one evening to inquire about their new Kia Soul. After walking around for 10 minutes, it felt a little uncomfortable since no one approached us or offered help. We ended up approaching this lady who just handed us a paper listing sticker prices saying currently there are no other offers. Basically a futile visit since the same information can be had from Kia's website. The whole point of visiting a car-dealership is the human experience where you talk to someone about your needs and your interest and they attempt to workout a deal with you putting you behind one of their wheels - or, I guess, its just me. Ended up getting a Mazda pretty soon after that and couldn't be happier with my purchase.
This was our third car purchase in the last 6 years and by far the best. From my initial phone call with Osvaldo he listened to all my info/requests and prepared ahead of time so that when we arrived it was just straightforward and to the point.
There was absolutely no sales pressure at all from Osvaldo. We had previously gone to another Kia dealership and got pricing so we had an idea of what a good price would be. When he presented us with the first quote, it had already beat the other dealerships quote by $2000. Then, without having to bargain much, he lowered it another $2000.
We had an ideal price in mind and they surpassed it. Very satisfied with the experience especially when comparing to the two previous car purchases. They were not bad, but not great. I would say neutral at best. This experience however we would describe as great. Left the dealership with a great feeling of satisfaction.
Highly recommended. My advice for anyone looking to purchase / lease is to shop around at a couple of dealerships to compare pricing. I am confident Scarboro Kia will beat them all. Our previous vehicle was also Kia that was purchased and serviced at another dealership, but after this experience we will definitely be switching our service for the new car to Scarboro Kia.
No pressure sales experience. Kind and friendly staff and they listen.
After going to several dealerships, I found Scarborough Kia. My experience was heavenly.
Ed Chau, my consultant was knowledgeable, polite, kind, caring, very professional, and not pushy!!! (something I experienced in some other dealerships).
From beginning to end which was the purchase of a beautiful Kia Ronda, I loved the process. This was my first time car purchase and I cannot compliment more on how wonderful each step of the process was. Thank you so much Ed and Rob ( Business manager at Kia) who kindly helped me in making a wise decision.
Can't believe I haven't written before. We've been dealing with Scarboro Kia and Raj for the last few years. Raj is awesome! As other reviews stated; helpful, knowledgeable, straight up...the list goes on. Seems to sincerely want the best car for you and understands that the monthly $$s is what it comes down to. Today, priced out a LOWER model to try and make me happy on the month to month. Hubby and I are going in tomorrow...two cars! As Raj says....BOOM!
Having done extensive research and short listing a group of manufactures my spouse and I embarked on spending an entire Saturday visiting all the dealers that featured vehicles that interested us. In total we visited 6 dealerships and were left most impressive with Kia's Sorento offering. The price point and feature rich offering just couldn't be ignored.
We reached out to Scarboro Kia and were put in touch with Ed Chau. We found Ed to be very pleasant, far from pushy and a genuinely nice guy. We were offered straight forward pricing and plenty of patience as we considered different features and options.
We were also helped out by RobWoodward. Rob can be described in my opinion a person that eats, sleeps and is totally consumed by the KIA brand. (in a good way)
We were bit by the KIA bug and are excited to begin new journeys in our Sorento.
If you are in the GTA and looking for a KIA look no farther than ScarboroKIA. This dealership is 'right' sized and leaves you feeling that they genuinely care about their customers whereas the larger dealerships don't have the warmth with experienced at ScarboroKIA.
Thank you Ed & Rob!
Bill & Vivian
All I can say is, it is rare to find people that sell vehicles, that are not pushy, to get the sale, or obnoxious, when they realize you are just looking. I went to about 10 different car dealers, looking for the right crossover vehicle for me. I first went to Scarboro Kia in the "just looking" phase and met with Raj Dey. The guy is just a firecracker of friendliness and customer satisfaction. I told him I was just looking and even though the dealership was quite busy and he was the only one there at the time, he got me the keys and told me the check the car out. I did and made some notes etc. I gave Raj back the keys and he said come back anytime. After weeding out the vehicles I either didn't like or the dealers I didn't, I went back to Scarboro Kia and met Raj again and took out a 2013 Kia Sorento for a test drive. I really liked the car, but it was a bit out of my planned budget. Raj told me that he is going to do his best to get me this vehicle, with a big smile of course. This is where I first met manger, Rob Woodward, also a very upbeat and friendly guy. The two of them worked hard to get the price in my range with many perks and bonuses as well. Rob really went out of his way, responding to text messages instantly, even on his days off. Bottom line is, if you in the market for a new vehicle, check out Scarboro Kia. Raj Dey and Rob Woodward will get you the right car, for you. Something you like and can afford. Thank you guys, I appreciate your efforts and commend you for great customer service. Keep up the great work!
I'll Be Back
Helpful staff! Raj was able to find me a great deal on a used car within my budget. The stressful experience of finding a reliable vehicle was made much easier once I went to Kia and spoke with Raj. Although they did not have anything that met my criteria on the lot, he took my number and within a couple of hours called me with information on a vehicle. When I expressed interest, he immediately went to another dealership in Markham and picked it up for me. This was a pleasant experience and when I am ready to buy another vehicle, I will certainly go back to Kia Scarborough.