Great people working here. Look after their customers very well!
Colton was a great sales person and sold me my new Sorento!
I missed my appointment buy a week and they still book my car in for the appointment. Great people great sevice. Thx
Went in to get the key fob battery put on and was quick great service
Usually I try and test before reviewing. I can safely say that you are in good hand if you go to Kia Dartmouth. My car needed battery replacement after a month of purchase and they replaced it with new one without any cost and also provided me a temporary car until they sort out the issue. Dylan provided exceptional sales and after sales customer service. I also need to thank Daniel who helped me with great sales service when contacted last year. Overall very satisfied and will buy again and recommend my friends this great place.
Amazing to deal with, they will work with you to get within your budget and the car you want. Highly recommended.
Waiting area is still available with social distancing. Service department available as well as new car display area available with sales staff there to assist.
One of the most professional and helping service I ever got! Especial thanks for Daniel Pondera and Justin Knickle for the exceptional assistance.
One of the most professional and helping service I ever got! Especial thanks for Daniel Pondera and Justin Knickle for the exceptional assistance.
Awesome staff which made ths purchase of a new car very enjoyable.
Bad customer service unless you want to buy an expensive car.
Great customer service, reasonable dealer prices for service
It was so great to be there discuss about my options and plan. I really appreciated Kia with Brent and finance team.
We went to them because our SUV broke down. Justin and Allie put us in a beautiful newer van with full warranty and extra trims and tires. The service department has been great and the staff is always friendly. Highly recommend.
We went to them because our SUV broke down. Justin and Allie put us in a beautiful newer van with full warranty and extra trims and tires. The service department has been great and the staff is always friendly. Highly recommend.
I never have to worry about my car. Everything is explained and my questions are answered before work is completed. Having a reliable vehicle for my family is very important. Thank you O'Regan's KIA for treating your customers like family.
Great service
Very helpful staff, everyone I worked with on our new car purchase was knowledgeable and friendly. Would highly recommend taking a look at them for your next vehicle.
Always a great place to go to. Everyone is very cooperative and works their best to get the work done in a timely matter.
over several years and servicing different vehicles, O'Regan's has always provided us with friendly, competent auto maintenance. Nice group to depend on.
I came in for an oil change didn’t have an appointment and on short notice they where great quick and even washed my van for me always great service and treated like family right from the time we where in the market to buy and always continue to make us happy want want to go back
Not happy with my service so far. I lost my car key and had to order another directly from the dealer... the lack of information that was given to me is appalling. I was told.my key would be in friday when ordered on tuesday.m friday part of my key came but the other part came from Vancouver and wont be in until monday... they never disclosed 2 different location for parts I was only ever told Friday I'd have my keys... Monday comes around... I go to get my key and they then inform me my car would have to be at kia to have the key programmed. I talked with parts staff every day for a week no one ever mentioned my car would have to be there so after $500 for a tow I'm now on the hook to tow. The last of information given is infuriating customer service is everything and they dropped the ball.
Great service. Friendly staff. Timely experience. No complaints!
Its was amazing Amanda was great this is our second Kia and we will be back for more
I love my Kia, and the amazing service that I receive at O’regans Kia. This is my 3rd kia, and its an amazing product. O’Regans really look after their customers very well.
Always a pleasure to have my vehicle serviced here. Great service! I always wait for my car, early in and fast out.
I found a used vehicle that was both in my price range and the exact color I was looking for.. This is going to be as smooth as a car purchase can be.
I contacted Dartmouth Kia two days in a row trying to set up a time to go over to see a vehicle, I was told it was new stock and in the 'reconditioning center' and they would contact me. After giving it the weekend I called back and was told this vehicle has already been sold. But how could that be? I just spoke with someone on Friday that assured me I would be contacted as soon as I could come see it?? The reason they game me was that it was sold 'sight unseen' to someone else.
I wanted to go over to see it, I made ever attempt I could without forcing a visit. I am sorry I did not commit to a $20,000 used vehicle over the phone
without going to see it first.
I was not contacted before they sold it to someone else, nor did I receive a call after they sold it to maybe apologize (ha), or maybe to attempt to help me find a similar vehicle ($). I had to reach out and have them tell me it was already sold.
I purchased a car from a Halifax O'regans a few yaers ago after moving here and it was a great experience. Dartmouth Kia is now 2 for 2 for terrible customer relations with me.. I will not bother here anymore.
(a positive to note, the woman on the phone that was telling me the bad news was friendly about it)
Customers services are always excellent. Never had any issues with them and they are always courteous.
Quite happy with the service. The wait for pick up was a little long but a free service made it worth the wait. Staff are friendly too!
Great people to deal with. I'm very happy with the overall experience there.
Allie Feltmate and Justin were very helpful. Even managing to get me into my new Kia soul that very day. I am extremely happy.
Had great service the staff there was very helpful. I got the car I wanted at a reasonable time and price. Love my kia soul. I have been with this dealership for sometime now.
I had a good experience on the phone and in person. Lots of people to answer my questions and go through many different options with me :) The Rio I bought is great too!
Excellent service and as always your staff are always very professional which includes Courtney, Don as well as your shuttle driver Pierre.
I can’t say enough about the whole team at Kia Dartmouth. Best customer service I’ve ever received hands down and the most enjoyable and easiest buying experience ever.
Always takes great care of our car.
Amanda Jamieson was an absolute delight to deal with when we recently purchased our first car. We gave her a budget thinking we could only afford a used car, but she worked it out so we got a 2016 Kia Rio5 and still stayed within our budget (even with insurance payments)! Amanda was very professional and knew what she was talking about. She had an answer for every question we threw he way. We are beyond happy with her service and our new car!
Thanks again Amanda! :)
Barry is a knowledgeable and fantastic Kia rep to work with. I have purchased two cars through him in the last 2 years.
Went with my mother-in-law to get her Kia Soul serviced
LIARS & CHEATERS
Sales person agreed to "throw in" Studded Winter Tires on Rims (at no cost) - then tried to bury an extra $740.00 in the original purchase price - hoping I wouldn't notice the price difference when I was signing the Finance papers! When I brought it to their attention- (Thank God I had taken a photo of the original paper she was working on as she wouldn't give me a paper copy of it) Amanda LIED saying she only agreed to "Studds" not the tires & rims. The Manager would not even look at my evidence & said the price of the tires&rims had to be added to the purchase price. I pulled out of the deal (I had already signed most of the papers) The fiance guy agreed to tear up the contracts but Refused to put in writing that the Deal was Not going to take money from my Bank Account.
I went there with my friend Paul because he & his wife have bought 3 cars there in the past 4 years. If this is how they treat Valued Customers - BEWARE - LIARS & CHEATERS.
Free Vehicle wash came with the service! Great play area for children, good updates through service, very polite.
In the end they stepped up and I'm grateful
Friendly staff and good service. You can get the same service at any other Kia dealer in the province for less but as a consumer that is a choice you have to make based on travel distance to other locations an extra time spent.
Great people. Honest sales and service department. Will go above and beyond for their customers!
I've been a customer of O'Regan's since buying my first car. I can't believe how awful the service is. I've gone back repeatedly because I have an extended warranty on my vehicle and this appear to be the best option. This is definitely the last time my car will be in with O'Regans. You bring your car in to leave while you're at work and have to wait hours after work to get it because they don't bring it in until the end of the day; They give misinformation so when you purchase a part for them to use it is incorrect (even when you have their advice in writing) - meaning you're now out more money; and to top it off you're patronized for not knowing more about cars - if I knew how to be a mechanic I wouldn't be there to get my car repaired! Would welcome speaking with a manager.
Simply: Blown away. The story: Our 2008 Mazda has 'one tire in the junkyard'. It was time. I mentioned our need for a new car to my cousin Amanda, GM at O'Regan's KIA Dartmouth. Hubby was dreaming of a used luxury vehicle.
Within 2 days, we received THE message: A 2014 Cadillac SRX had been traded in. The owners were snowbirds who never drove it in the winter and felt they needed a smaller vehicle (traded in for a KIA Soul). We couldn't believe our luck. It was pristine with only 44k kms on it and loaded. But could we make it work financially and what about the added complication of taking it across provincial borders?
Kim Coneita worked with us tirelessly to get an approval and Steven MacDonald got us walkaway protection and an amazing warranty...all at a great price. Amanda ensured we had everything we needed to get back to Ontario. All we had to do was sign! I booked flights for my son and hubby. When they arrived at the dealership, the Caddy was waiting, all shined up and spotless. With a generous care package and cooler of treats for the ride home, my 11 year old son was over the moon.
You might be thinking, "well maybe your great experience is because you're dealing with family." Family or not, we had no intention of purchasing a vehicle from Nova Scotia and there was certainly no expectation for us to make that journey. As a matter of fact, if you've ever done business with family, it can be tricky. I'm sure there's a lot of additional work involved to make that happen but we certainly never felt it. "Don't worry, we'll look after it," said everyone we dealt with. This level of care and service extended from first contact to well after my guys drove off the lot. Amanda even called to make sure the satellite radio was working.
I honestly dreaded the car buying process. The time, frustration, decisions, paperwork, etc had me super anxious and overwhelmed. Amanda and her amazing team made it all seamless, painless and enjoyable. Hubby got his #dreamcar and you can bet when our Mazda finally goes to the junkyard in the sky, I'm getting the #KIAofMyDreams. Thank you so much O'Regan's KIA Dartmouth. We couldn't be more thrilled!
Amanda Jamieson was an absolute delight to deal with when we recently purchased our first car. We gave her a budget thinking we could only afford a used car, but she worked it out so we got a 2016 Kia Rio5 and still stayed within our budget (even with insurance payments)! Amanda was very professional and knew what she was talking about. She had an answer for every question we threw he way. We are beyond happy with her service and our new car!
Thanks again Amanda! :)
Matt Moulton is a laid back, pleasant, and knowledgable selection specialist, having worked various jobs at Kia before stepping into sales. He knows his Kias. Highly recommended.
Guys, BE CAREFUL!.
I had my brand new Kia from Dartmouth and after 3 years, an issue came up with the engine that they kept trying to fix for the past 3 years !!!!! and they even changed parts of the engine....but DIDN'T work !!
Over the past 3 years, I was patient enough to keep back and forth with the hope that it gets fixed. A lot of manipulation and excuses and dragging time to get the warranty expired. I extended the warranty and paid more than 2400 for another 5 years!.
Last funny thing, they came back to say "We can not do anything further" we can clean the engine instead rather to fix it!!! LOL. Very funny!!
Furthermore, a new issue came up with the transmission that they declined it completely as they couldn't appreciate it!!!!! The experts could not get it!! As a customer, I was able to get it and they couldn't......VERY UNPROFESSIONAL!!
Needless to say here what they do in consuming time saying "technician is not free", "Technician is busy", Technician is in vacation", Technician is in a course".....etc. Week after another......and so on...
At the personal level, Don Faulkner is a great guy. But for a fact, they could not fix the problem for 3 years and now declining it!!! VERY FUNNY.
I need to get "Better Business Bureau" in the picture!
I would not EVER recommend them to buy, lease and even to pass by for viewing!.
BE CAREFUL, and SHARE IT!
For any details, feel free to let me know. FREE CONSULTATION!
I had an amazing experience at O'Regan's Kia Dartmouth, Amanda Jamieson and the whole team were fantastic to deal with! As a first-time new car buyer, they walked me through the whole process with no pressure, patiently answering my many questions and concerns along the way. Wonderful customer service before and after. Very satisfied and highly recommended!
I went to the dealer with a warranty repair on my 2011 Kia Sorrento which required to have the rear lift gate replaced . Kia Canada covered the new lift gate and painting but the dealer didn't due the job , instead farmed it out and now its a different shade than the rest of the car and they didn't seam seal the new lift gate either so in a years time it will start rusting again. i spoke to the service manager and got no wheres so i went to Kia Canada who in turn says it would be the dealers responcibily to make sure that the color blended with the rest of the car(bumper , quarter panels and roof). i have been driving Kia since 2004 and now thinking of changing brands were i wouldn't have to deal with O'Reagans as i feel that the issue should have been fixed not kept passing the buck onto someone else