Not the best experience. Was looking to purchase a used vehicle, and arrived at the dealership to test drive it. Upon arriving, I was told it was out as a rental to a customer. The salesperson then said I'd be able to test drive it in two days; however, it still wasn't available. Given the subpar customer experience I decided to purchase a new car at a competitor.
Service was great and informative.
Very welcoming and covid-safe experience; we were looked after professionally and courteously and the work was done in a timely manner.
They are great!... until after you buy the car, service center is awful. Got a 2020 car that now has a laundry list of issues and of course they can never find anything wrong. Waited 7 hours for them to "reset" a couple sensors and test drive the car(less then 10km!!!) They also unplugged my dash cam, I wonder what they are hiding? The car continues to have issues, and probably will until the warranty is up, I bet all kinds of problems will be found at that point.
Excellent service. Travelled a distance to purchase my vehicle but got a better price for the vehicle i was purchasing. I must say if purchasing in the future i will travel to St.John with no doubt that i would get a better deal.
Spent over a week at another Hyundai dealer trying to be sold a different vehicle than what I wanted, and then being charged fees without being told. Took my business to Saint John Hyundai and they got me everything I wanted right down to the colour and had the vehicle brought in within a couple hours! They were great and knew how to please a customer!
always very good services all the way around.Very pleasant people .
I would like to thank Dan and the other staff from Saint John Hyundai for taking such good care of my mother during the buying process of her new 2020 Hyundai Kona. She is extremely happy with her new vehicle and I am very excited for her!
We had the best experience at Saint John Hyundai today! Mo did an amazing job helping us get exactly what we wanted. We left the lot very happy!
AMAZING experience with Hyundai SJ recently! My sales consultant Mo was SO awesome.. wasn't entirely sure what I wanted and he was so patient, helpful, and knowledgeable! Even sat with me and went over multiple financing options so that I got exactly what I wanted at a price I could afford. After learning my last car got wrote off after an accident, he even got me a set of winter mats and winter tires on rims!! On top of that, Tammy on the financial side went ABOVE AND BEYOND to ensure I was approved for financing from my bank. Perks like VIHO, excellent extended warranty, and I also received a free oil change/car wash as well!
Will DEFINITELY be returning here when I need another new vehicle!!
Was the best dealership experience I've had. Tons of perks going with hyundai, ask for Moe and you will not regret it! Not pushy, very easy going, super knowledgeable, and a great guy.
I love working with this dealership! The rep I spoke with Mo, was amazing! He helped me out so much and listened to what I wanted! He was able to help me find the perfect suv for me! Would definitely deal with him again! And Jordan the finance man of the hour did an amazing job on the steal of a deal I got!! Family approved and when it was time to get the new suv, my old one had a small hiccup with a flat tire, but the service people helped out so much, they are all an amazing bunch! Amazing time and amazing service! Plus good deals!! Can’t go wrong with they at Hyundai!
Thank you so much Mo ( sales consultant) for making my recent purchase at Saint John Hyundai such a pleasant and smooth process. You listened to my needs and had me in my new vehicle within 24 hours. Loving my new wheels!
This place is awesome I've never had an issue in the past 10 years. There very helpful ,very polite ,and very informative. I will never go anywhere else .
Must be getting pandemic money from the government, won't negotiate on prices. Get ignored when you tell them you'll take your business elsewhere. Same thing happened five years ago. And I went to Port City Kia. That's right you have lost money on vehicle sales, between myself and others I've pointed to other dealerships, you've lost sales on about five vehicles. That's cool if you don't care, but at the end of the fiscal year. You probably will.
It’s was a different experience ....Thank you Hyundai Saint John ..To Ray (our sales person)and Tammy who assisted us on our journey on purchasing our new vehicle Kona 2020.we are happy about it...and to the Hyundai team more power hope you could provide a good offer to your future customers....
I have purchased 3 Hyundai Tucsons over the past few years and love driving them. The dealership treated me respectfully and were professional and friendly.
Great people. They get it. Very down to earth and very reasonable. Any issue we have ever had with our two turbo veloster, (currently own two) they have always fixed. Ps. I am only talking about the people at saint john hyundia, not the out of house body shop. In house only.
Amazing team! I have an amazing Tuscon thanks to all of you! Ray- outstanding customer service! Thank you for coming in so late after working all day to have her ready for me as I couldn't wait.lol. Tammy in finance- you are a gem! Thank you for making it happen for me. Outstanding service! Donna -thank you for swag bag & coming to say congrats.Dan- very much appreciated the customer service . Such a great team! Very impressive. Highly recommend.
Waited over 5 hours to have a key coded and a diagnostic on a faulty cruise control . Great cars but 3 rd rate service ,i encourage a manager to justify this .
I love my Hyundai
Thank You Ty Nelson for making this such an easy and painless process
Excellent experience buying my 2020 Palisade :) great service & great people!
Took my Elantra in for service and had the most amazing personable experience with Steve (the one with the accent).
I have been to your dealership many times over the years and I have never felt more relaxed and taken care of.
He was helpful and courteous even after going to fetch my car in the cold temperatures and bringing it to the door for me.
Thanks Steve for confirming I made the right decision to stay with Hyundai.
Took my Elantra in for service and had the most amazing personable experience with Steve (the one with the accent).
I have been to your dealership many times over the years and I have never felt more relaxed and taken care of.
He was helpful and courteous even after going to fetch my car in the cold temperatures and bringing it to the door for me.
Thanks Steve for confirming I made the right decision to stay with Hyundai.
Excellent to deal with! Have bought several vehicles from Saint John Hyundai & the quality & service are awesome!😁
Excellent service! Most importantly not just during sale process but also after. Recently bought used car from Hyundai dealership. Sales specialist Dallas is very knowledgeable and amazing person & professional, no pressure sales, explained all in every detail and provided few opportunities for test drive. was assisting during every step of the process. Financing specialist Jordan is very fast and great professional. Searched and locked best financing rate, prepared all documents and guided us through important details just in the minutes. Service mechanic is awesome, diagnosed source of the noise from under the car and fixed as promised to my full satisfaction. Have really good feeling about doing business with this dealer as all staff is friendly, knowledgeable and always trying to help the customer. Not just to sell the car but to retain long standing relationship.
Huge Shout Out to Rebecca Yerxa in the Service Department ! Thank you so much Rebecca for taking such good care of me Tuesday evening. When I arrived to pick up my Santa Fe after being told it was ready earlier in day and then getting someone to drive me an hour and them leaving only to find out that no my vehicle was not driveable. You set me up with a rental vehicle and kept me up to date until my vehicle was ready. You ROCK Rebbeca!
Very nice people, taking good care of m and my car.
Excellent dealer, lots of new and used vehicles. Staff is friendly and helpful, knowledgeable on their vehicals. Dealership is undergoing renovation but no services are affected.
Can not say enough about saint john team. We are so thrilled and customers for life!!! Ray and jordan of the saint john team are the go to guys for us! They rock....
Candace Macleod, Tammy Doyle and Dan Barrett made our buying experience a most enjoyable one! They were professional, provided timely responses, and were 2nd to none. We love our new 2020 Palisade Preferred. Purchasing a vehicle from out of province ( NL ) was so much easier than we had anticipated. They are highly recommended! Thanks to all!
This is probably the best place for vehicles and service in the city hands down!
Great sales people, friendly service. Love my Kona
ALL staff very professional and knowledgeable, truly client focussed! Service department provides timely service and follow p.
Great service desk. They were able to see us right away while traveling.
Friendly staff and quick service, bit pricey though. Was never able to benefit from any of their monthly offers
Absolutely love Hyundai! From buying our vehicle to getting it serviced, everything has been great!
Staff professional and friendly . Great service!
Saint John Hyundai has been a part of our family for many years. We have just purchased our fifth vehicle from them and our experience has been great. From the sales staff to the service team, I haven't experienced service as good at any other dealer. Honest, fair and dedicated, what more can one ask.
The service department staff were friendly and prompt. I appreciate the free WiFi and coffee.
Shout out to Sales Rep, Anna Mitton who was so great to deal with and very patient with my many questions and test drives. Anna, Donna, the Service Department combined with Hyundai's great vehicles and 5 year warranty are the reason I keep coming back!!!
I'm hot and cold on this. I went in to explore options and speak with a human hoping the sales person would understand me. This would be my first car and my girlfriend was excited yet cautious about what would be her first car. The sales person was very helpful and answered questions. A lot of the questions were not known and there was a lot of asking the guy in the next desk, which was fine for me. I was interested in certain model and color. I felt like i was being sold on a model and color I did not want because that model and color were not available at that dealership and one would need to be ordered from another dealership. This fact was used multiple times to make me consider the cars that were on the lot, which were not what i wanted. I took a test drive, loved the car. Still do and see them driving by all the time and the models and color I originally wanted. We made clear the the sales person this was an exploratory visit and we wanted to learn how we can make it work, but once I made it clear i was not ready to run my credit (i had some credit issues i was ironing out) the sales rep was effectively done with me. The warm inviting feeling I had at the beginning was now a feeling of an uninvited visitor at a party. This make me realize the sales person was not interested in me, or my situation and concerns, just the sale. Once the sales person saw I wasn't ready to pull the trigger, we were shuffled out the door with minimal pleasantries. Love the car, but likely will go to Moncton to get my car now.
Needed a last minute appointment and the service department made it happen, quick and efficient.
Every experience with Saint John Hyundai has been wonderful! The staff are friendly, knowledgeable and appear to really love what they do!
Quick, solid service. New car sales and after purchase service. No pressure. No surprises. Updated: Purchased my 3rd vehicle from this dealership 2019/02/14. Continue to receive solid, no-pressure sales assistance and help.
I had concerns with my older car, I called up Saint John Hyundai they gave me an appointment the same day, the trade in with my old car went smooth Seller Dan Barrett was exceptional he shared my concerns that I had and went with the car that I was looking into, your the best Dan! I was greeted with my family and the rest of the employees are really nice. I recommended to the rest of my family to consider doing the same thing.
Thank-You Saint John Hyundai
Brad Sweeney
Top quality staff.
Best quality,great price and friendly staffs
Quick, solid service. New car sales and after purchase service. No pressure. No surprises.
I always have a great visit to Hyundai,. Service staff are always friendly and knowledgeable, and they have even squeezed me in late for an oil change. Service prices are fair and they always throw in a multi-point inspection and car wash (when possible). They offer a complimentary shuttle to and from work or other locations if you prefer not to wait for your service, this is great for working professionals.
I love the service here and the care that the sales team takes into putting into making sure that you have the car that's right for you and your budget! Also something that's necessary, which they're already doing, it's taking great care in the service department and always get customer approval before adding parts poor performing tasks! Overall highly recommended!
Fantastic sales team and service is great!