I was treated very poorly by Amanda at the service desk. This was my first time going into this dealership for service, not sure if I will return. Older I am and yes it’s true when you hear people say you are invisible to the younger generation. She refused to answer my questions or admit she didn’t know the answer but she could of offered to get someone to answer it. She repeated the same answer to me over and over like she’s old so she must also be dense. Even with masks on you can tell when someone is kind and happy to help you I could easily tell no smile was ever on her face, nasty girl . Her employer should seek a training course for her to better serve the customers. The only reason I gave half star was that field required input otherwise no star at all would be submitted.
I just financed a CRV from Orangeville Honda and it was a great experience. Mary-Jane and Mark were very knowledgeable, super helpful and went above and beyond for us. Definitely recommend them at Orangeville Honda!
Great experience buying my first car! Marc Smith and Mary-Jane explained everything well and gave me all my options. The process was swift and personalized! Highly recommended Orangeville Honda for future purchases!
Thank you to Shane Lynch and the Orangeville Honda Team. They made the purchase of my New vehicle an amazing experience. Shane was very patient, showed me all the options available to me and went out of his way to make sure my end choice was the best for my family.
Overly satisfied with my experience at Orangeville Honda. Dealing with Marc Smith was a pleasure. He is very knowledgeable & a genuine car salesman. I will definitely be going back to Marc for my next vehicle purchase!
Great experience with salesman Marc Smith. I will definitely be going back to buy my next car with him!
I contacted Orangeville Honda to enquire about a Honda Ridgeline they had in stock. Coming from out of town I wanted more specifics before I made an appointment to view the truck. Through the course of 5 days I enquired extensively about the options, features and financing. The Sales Representative Lora Balakety answered all of my questions promptly and in detail and even sent video links from Honda.ca to explain in greater detail.
Though I did not purchase the vehicle I was impressed with the level of service I received from Lora and would not hesitate to ask for her specifically in the future.
When I walked into the orangeville dealership I felt as if I was at home. I was treated as I was family, not even knowing anyone that works there. Lora introduced herself and let me know that she also drives the car i was looking at purchasing. I definitely reflected my opionion off a lot of the comments Lora said. She was very knowledgable about the vehicles and the features of each model of civic. I have not looked back since purchasing this vehicle, it suited all of my needs. After sitting down at the dealership and knowing what car i wanted, Lora acted fast. The process was very fast no time for waiting for them to find the vehicle I wanted. I absolutely love everything about this car, especially the interior. This car is very reliable and also extremely good on gas. Im very satisfied with everything throughout my purchase and would highly recommend sitting down with Lora to see if she can get you into a new vehicle at Orangeville Honda. 10/5 stars for Lora
Im super lucky to have Marc Smith as my dealer. I would give him 6 star for what he serve me if i can. He took time to go through all my questions before & after i bought a new Crv. Im really sure this car is not the only one car i bought from him. Mary as finance manager is also as good as Smith. Appreciate!
Amazing place. Shane was helping us, he is very professional and knows his stuff 10/10.
Great service from the service department (2018 Civic Type R) On time, 0 issues. That's a first from a dealership for me.
100% perfect experience thanks a Ton Haley! It couldn’t have been better. It’s nice to know there is professional people in the business that know how to make the sales experience memorable and Fun. The new Pilot is good too:)
Orangeville Honda has consistently provided outstanding service at every turn of the road. Jamie and his team truly set themselves apart from the competition by paying close attention to the little details and providing the agreed upon service in a timely fashion with reliable updates along the way.
If you are looking for a dealership in the Orangeville area with integrity, this is it!
My wife and I just visited Honda Orangeville interested in a used Toyota RAV4 and our sales person (Dave) and service was excellent. He worked with us and our budget and we ended up buying. I would highly recommend going to them for your vehicle purchase. I will recommend them to our friends and family.
Everyone at Orangeville Honda is very welcoming - from the moment you step into the showroom, to arriving for a service appointment. The Service staff and technicians are always friendly, prompt and provide great customer care. Always a wonderful experience.
Loved the calm atmosphere of this dealership! Kim Wills helped us get a used Ridgeline at the price we wanted. Lots of laughs - just a fun experience in buying a used car!
Recently had my vehicle in for brake & maintenance service....impressed with communication, quality of work and timeliness of experience. Price was competitive as far as I can tell. Recommend.
This dealership has amazing staff! They are very kind and helpful. They’ve resolved the issues I’ve I’ve been dealing with my vehicle recently. Finally at ease! Thank you.
Chris is fantastic!
As an experienced buyer, I can confidently say Chris has gone above and beyond with both of my vehicle purchases.
Chris has an understanding of what his client is looking for in a vehicle. Chris will provide a healthy assessment, encourage an economically practical purchase, and respectfully value individual needs.
I’ve test driven multiple vehicles with Chris. It may have taken a bit of time for myself to come to a conclusion on which vehicle I would purchase. However, Chris was able to convey an in-depth, yet honest individual valuation of performance, comfort, and reliability for all. I have felt that I have ultimately made the best decisions with his guidance.
Chris is an honest salesman who will provide you with the best possible outcome.
I cannot say enough about how great my experience was with Orangeville Honda especially my Salesperson Marc Smith and Financial Service Manager Erin Robinson. Marc was absolutely amazing throughout the entire process from start to finish. My wife and I are thrilled to have our new CRV! I won't buy another car from anyone else other than Marc based on my experience with him and how great he has been helping our family! THANK YOU!!!
Awesome service. Was greeted by a energetic and knowledgeable gentleman Brett Morgan. Answered my questions and was always available even on his days off. Helped me get into a vehicle to suit my families needs and did not pressure me in anyway. Two thumbs up.
Awesome service. Was greeted by a energetic and knowledgeable gentleman Brett Morgan. Answered my questions and was always available even on his days off. Helped me get into a vehicle to suit my families needs and did not pressure me in anyway. Two thumbs up.
Purchased my new honda SI here. They made it hassle free with no pressure. Great Sales team to work with. 5 Stars
Love buying cars from the team here! Great service starting from the front desk with Violet all the way to the sale! Highly recommended!
Been buying my cars from them for years now. The team has always looked after my family and got us best deal possible. I don’t even live in Orangeville but I make the drive for it. Manager Chris Nievas is the man. Worth it!
Thank you to the Honda team for going out of their way to fix my car. A big thank you to Rick Black for your patience and understanding and thank you Mark for your professionalism. A huge thank you to James Cooke!!! Your customer service left me speechless! I couldn’t be happier. Violet thank you for being so caring and considerate and thank you “Toad” for being a gentleman. You guys rock!!!!!! I appreciate your hard work and very grateful for your help!!!
I've just wasted an entire Saturday waiting to have my winter tires installed all because Orangeville Honda didn't provide the lug nuts when I purchased my used truck in the spring. Part of the sales pitch was that it had brand new winter tires, but when I called about the lug nuts today there is no help provided.
A great recent experience purchasing a new vehicle. Always great service and attitude, prompt and courteous customer service.
Definitely recommend visiting this location if you're looking to purchase a new or used vehicle.
I purchased a new Civic from Brett Morgan. Excellent experience from beginning to end. No pressure, no tricks, no games. Brett was fantastic, excellent communication and hospitality. Highly recommend this dealership if you're looking to purchase a new vehicle.
MARC SMITH, but really the whole team at Orangeville Honda are legitimately amazing. I shopped around multiple Honda’s and the service I received from Mark and whole team was unmatched. Thank you for help and thank you for treating us like family!
Kim Wills was a fabulous Sales Person! She ensured that we had everything we needed and made the associate program purchase a total breeze. I don't live in Orangeville but I will most definitely be driving my vehicle there to be serviced! I would recommend Kim and Orangeville Honda in a heartbeat :)
Excellent experience purchasing our new vehicle. Shane Lynch was efficient and comprehensive as a sales person. He provided us with complete information, answered all of our questions, and worked with us to get the deal done quickly. A very pleasant experience. We look forward to our future transactions with Shane and Orangeville Honda.
Serviced my 2018 Honda civic at this dealership . Brought it in because I had no air conditioning . Was told off the bat that it might not be covered under warranty since there is a common issue going on with this . Car was in for 45 minutes and they told me it wasn’t covered under warranty and charge me $150 then gave me a quote for 800 to put in a new condenser .i was not told I would be charged to look if it wasn’t under warranty . They said a rock hit it and that’s why doesn’t work. The leak was 2 inches above the so called stone damage with no proof this is the reason why it leaks. Any 2017 Honda will have some sort of damage on the condenser it’s 9 inches off the ground and uncovered . And it’s easy to say it’s road damage . Take a look at yours and see if you don’t see the same thing . I called Honda and they told me it’s up to the dealership and they find it odd that they would charge me and not tell me beforehand .My car was in and out in less than 45 minutes and I brought it in for two different issues so I don’t even troubleshoot it properly. Sent emails and was never replied to from anybody at the dealership.
Serviced my 2018 Honda civic at this dealership . Brought it in because I had no air conditioning . Was told off the bat that it might not be covered under warranty since there is a common issue going on with this . Car was in for 45 minutes and they told me it wasn’t covered under warranty and charge me $150 then gave me a quote for 800 to put in a new condenser .i was not told I would be charged to look if it wasn’t under warranty . They said a rock hit it and that’s why doesn’t work. The leak was 2 inches above the so called stone damage with no proof this is the reason why it leaks. Any 2017 Honda will have some sort of damage on the condenser it’s 9 inches off the ground and uncovered . And it’s easy to say it’s road damage . Take a look at yours and see if you don’t see the same thing . I called Honda and they told me it’s up to the dealership and they find it odd that they would charge me and not tell me beforehand .My car was in and out in less than 45 minutes and I brought it in for two different issues so I don’t even troubleshoot it properly. Sent emails and was never replied to from anybody at the dealership.
Serviced my 2018 Honda civic at this dealership . Brought it in because I had no air conditioning . Was told off the bat that it might not be covered under warranty since there is a common issue going on with this . Car was in for 45 minutes and they told me it wasn’t covered under warranty and charge me $150 then gave me a quote for 800 to put in a new condenser .i was not told I would be charged to look if it wasn’t under warranty . They said a rock hit it and that’s why doesn’t work. The leak was 2 inches above the so called stone damage with no proof this is the reason why it leaks. Any 2017 Honda will have some sort of damage on the condenser it’s 9 inches off the ground and uncovered . And it’s easy to say it’s road damage . Take a look at yours and see if you don’t see the same thing . I called Honda and they told me it’s up to the dealership and they find it odd that they would charge me and not tell me beforehand .My car was in and out in less than 45 minutes and I brought it in for two different issues so I don’t even troubleshoot it properly. Sent emails and was never replied to from anybody at the dealership.
Brett was great to deal with on the purchase of our new CRV! We feel we got a fair price and the service and follow-up was great.
The staff was friendly, made my big decision such an easy one. They took the time to answer all my questions and were nothing but kind. No one pushed me to buy a car, it was a relaxed atmosphere and they respected that I was in university and did everything they could to keep my payments low which is greatly appreciated. I would highly recommend this dealership!
I went for a test drive yesterday with Mark petkovski. He is very professional. I defiantly recommend that you see him if you are going to Orangeville Honda.
Best dealership, very professional staff. David Osborne is the best salesperson there, He is knowledgeable and helps client make right decision. Definitely recommend 😁
Bought a 2016 Honda Pilot a few days ago from Marc Smith. Our experience with Marc has been perfect, from the initial inquiry to driving the car home a few days later. He was very accommodating to our nitpicking, and helped us with everything we asked for.
Haley was also a pleasure to work with. She was extremely friendly and was able to help us get a good rate for the financing.
Overall, Orangeville Honda gave us a very welcoming and friendly experience, from the initial email and call from Marc, to walking into the front doors and being greeted by front desk, to everything in general.
We are glad we came here, even though we drove close to an hour from where we lived.
Thanks Marc, Haley and the Orangeville Honda staff!
Recently bought a civic hatchback from here and am very pleased with the experience. Staff was very informative and helpful. I would definitely recommend to anyone trying to purchase a vehicle.
Orangeville Honda was amazing to deal with! Chris Nievas, James Cooke and Marc Smith were extremely helpful throughout the process. Strongly recommend this team and their dealership!
Let me first start by saying I rarely give any establishment a straight 5 out of 5!!! They would definitely have to earn that rating and they most certainly did today!! We were initially greeted by two wonderful ladies running the front of the showroom named Jennifer and Violet. Both were incredibly accommodating and friendly. They made us feel very welcomed. My husband and I went in to purchase a vehicle and were assisted by Chris Nievis who is extremely knowledgeable, polite and thorough. He made the process of selecting the best vehicle for us a very pleasant one. He was not pushy, did not rush us through and took his time making sure that we understood all of our options. During our visit, it turned out that the owner, James Cook had put on a big Thanksgiving spread for his staff. We were invited to participate and it was wonderful. I then spent time speaking with him about his dealership and was extremely impressed with his methodology and commitment to the customer even after service. I can understand why people leave their cities to go to Orangeville Honda and deal with the folks there! I will be an advocate for this dealership and encourage everyone that I know if they are looking to purchase a vehicle..... to start with Orangeville Honda first. You will not be disappointed.
Super awesome staff that definitely go above and beyond to help their clients. I picked up my new Civic back 3 months ago and love it. Highly recommend speaking to Kim. She answered all my questions and made the whole purchase easy and enjoyable. Everyone is friendly there. Will always recommend Orangeville Honda!
Excellent sales experience. I visited Orangeville Honda interested in purchasing a Leaf. Tom Moore was the salesperson that assisted me. Unfortunately, there wasn't any availability at the time. Tom offered other choices and explained the features of each car in great detail. Tom was very professional and the best salesperson that I have seen in a very long time. Thanks Tom.
I'd like to thank the staff at Orangeville Honda, especially Chris Nievas the pre-owned manager. I drove quite the ride to go and check out their 2017 HONDA CIVIC TYPE R! I was very suprised the vehicle was out and ready to be test driven, Chris took care of me right from the start and I could not be happier. Told him what I wanted, took care of it and got it all sorted out for me. Picked up the vehicle today, saying goodbye to my beloved 2014 FR-S, but I couldn't be happier with my new vehicle, thanks Chris so much for all your help, if anybody needs a vehicle, please go and SEE CHRIS NIEVAS!!!
Side note; this isn't on Chris, maybe the detailing staff at Orangeville Honda (reason for a 4 star), the vehicle was quite dusty when I arrived, there was mud around the vehicle ( at the back and on the side skirts ), when I got home and opened all the doors, majority of the door jams were filthy and the vents were dirty as well. This isnt anything on Chris, he did an amazing job, but just a little annoyance from a customer who spent quite a bit of money.
Other than that small issues, thank you Orangeville Honda
The service we have recieved at this location was horific. We called Friday evening regarding a vehicle we wanted to see we were told the sales manager would see us and let us see the Ridgeline. When we drove over an hour and left work early we are told the sale manager took the truck home for lunch. When they texted him that we were there he said he would not come back for us to see the truck. This was our third attempt with this dealership to get information about the truck. I would recommend going to any other Honda dealership but Orangeville Honda!!!
Shane Lynch went above and beyond. He is professional, knowledgeable and a pleasure to deal with. It was the best experience I had ever at a dealership .Thanks for all the amazing staff of Orangeville Honda!!!
With this being our third vehicle with Orangeville Honda over the years we have had nothing but exceptional service with the sales staff. They are very accommodating and knowledgeable. They welcome Honda Manufacturing employees and treat us just like any other customer. We will definitely be back for the next vehicle.
Everyone has been super nice there. Always greeting and trying to arrange things to make the service of your vehicle go well.
We bought a used 2011 Subaru from Orangeville Honda, and our interaction with each individual on the OH team was friendly, upfront, positive, and helpful. This purchase was stress-free. It was our first purchase from Orangeville Honda, but it won't be our last!