I've bought 3 cars from this dealership now. They try to accommodate you and give you the best deal. I love my new 2020 Passport and they made the car buying experience great! Highly recommend.
Zero stars. Receptionist to management offers very poor. the worst customer experience of my life they are deceptive and they'll make it seem like they are trying to help but they are just wasting your time. CROOKS they stole my down payment Car title and plates I'm being forced to give them a star so i can write this review
Meadowvale Honda has excellent service and their service advisor Dave provides excellent service to his customers and that’s only reason I go there
Brand new car with tints come to pick up not with tints wonderful.come back another scheduled day got tints notice there is scratch on window go back another day tint guy says it's not him it's a rock from inside my door window which caused the scratch. Metal Blade left in my passenger seat find that hard to believe. Try to complain to anyone owner or service manager nobody returns calls or emails.need I say more.
I did not push through with the purchase
This is my first car purchase through Unhaggle, delivery from Meadowvale Honda. I did not give 5 star due to the Meadowvale facility under renovation. I would give 5 star to Mr Jagdeep Sidhu of Unhaggle. He was very efficient and served me well. We are a loyal customers of Honda vehicles. Over the years, we have purchased 3 other vehicles at Ideal Honda location and I was very disappointed with their attitude this time. We went to Meadowvale 3 times for the purchase of this new vehicle. Each time we were greeted by the Manager, Mr Zilfi Hussein personally. He was courteous and warm, giving us his full attention in spite of his busyness. The car was delivered on the week it was promised. Mr Yousaf Jamshed (Sales) was very organised and thorough in the delivery process and took time to show us the details of the car in-spite of the very cold winter evening. I would definitely recommend Jousaf. On the whole, we were very pleased with Meadowvale Honda sales.
Great experience. Staff was wonderful got my car ahead of schedule and on top that I got a $150 gas card which was really convenient...highly recommended !!
Sloppy!!! I don't know how else I can describe that place especially the sales person that we had to deal with. First of all, we bought a car before weekend. We would 100$ gas card as a part of the deal. It was nice. We were told that car might be ready to picked up by Tuesday. We were not in rush at all. Then pick up date was changed to Thursday evening which was fine. We went to pick up Thursday evening. Car was not ready. Cleaning and safety inspection were done but license plate was not ready. someone from dealer went to ministry and we had to wait for about 2 hours. After the heated argument manager offered us 150$ gas cards. But there was 50$ charge to fill up the gas. My car was small car. Full tank of gas probably cost 35$..40$ max. Then they tried to charge 45$ for license plate vehicle permit which is actually only 32$.
After all these problems.. a few days later we realized that we did not get vehicle ownership paper. How sloppy !. We could have got a ticket if we were stopped by police..
Will never go back there again.
The staff here is great. My sales rep was Yousaf, great guy. Really helped me out with a trade from a minivan. Walked away with a brand new Civic hatchback.
Vijay from finance worked out a good deal on the paperwork. Do go see them if u want anything that has to do with Honda vehicles.
Michelle DeAndrade, the service adviser does an excellent job. She is very patient and passionate and always pleasant. She explains the status of my car in a very easy and understandable detail. As for the site, it is always clean and very accommodating to it customers. I never had any issues bring my car there for service and/or repairs.
Outstanding customer service by Shah. He helped me make the right decision to upgrade my car. I am loving my 2020 Civic! Would highly recommend Shah for his expertise.
Excellent service provided by Raj Popli. This has been my first dealing with this specific dealer and salesman and I was very happy from the first day I came to the dealer. I look forward to the same level of service at this dealership over the next while as I intend to keep this odyssey for the next 15 yrs. My previous Odyssey lasted 18 yrs.
Great dealership. Brought a car from them. Always go to these guys for service and oil change. Their oil change prices are very competitive. If you leave your car there they also provide a shuttle service for pickup and drop off. Great customer service!!!!!
I had a bad experience with this dealerships .Both the sales person and the manager are unprofessional and inhuman.They completely ignore you after you sign the paperwork especially when you have some issues. I purchased a car a month ago. I have been dealing with them to help me out and get the car fixed over a month.while I take the car for the test there isn’t anything on the car. I trust them and sign the paperwork and then they gave me the key.the car had scratches on both windows.God knows after what they did.The driver seat is worn out and tears and the car seat (from back and front still has black glue thing)and it has also strange sounds too.I asked them to get fixed by changing the seat and at least clean the car .by the way the sales person told me that they gonna cleaning up the car before they deliver the car.they said because I bought a used car , I am shamed of this dealership. I spend more than 17 thousand dollars.it is nothing for them.the salesperson told me that he doesn’t care the car that is already sold out and he doesn’t want to spend money on it.he told money word by word guy’s. I asked them to speak the used car manager and after some conversation he agreed to get it done. I dropped the car in the morning 8am and I picked the car up at 8.45 pm.They just sewed the car seat and make it worse.They didn’t even cleaned the car and I showed him that it’s not cleaned and fixed the car.He said,they fixed by sewed the car seat not changing the car seat and then he walked away from me at the parking lot ,he didn’t even say sorry.They didn’t even know the word sorry at all as customer service.He repeated the word again.he doesn’t want to spend money on the car that’s already sold out.The used car manager told me that they sewed the car seat because I went there through by referral,otherwise I don’t have any value by myself.How rude is that.he broke his word and my heart.they burned my stomach.They took my peace of mind my money and waste my time.They all think trusting them is my fault.it ended up at this situation. Overall they took adavantage of me because I am new to the car market.They didn’t even feel bad about it. I am sorry about them. May God bless you and open up your eyes rather than money!!!it is not good taking money from customers and make them feel bad about it.imagine They decided to me to pay for them for the car for 6 years.How fair it’s?
Please be careful and check the car situation before you sign the paper work and the car is as your expectations.
Hats off to Mr Shah and Mr Yunas. Very professional and welcoming. Helped me every step of the way. Great people to interact with. The time spent in Honda showroom flew by. Highly recommend.
Thank you for making my experience awesome
Was a good experience. The sales person who dealt with my purchase was very helpful, and the financial manager was also super nice. Would recommend them to any friend i have, looking to purchase a car. Like with all business there are always minor room for improvement. But my experience was overall great and i look forward to hopefully doing business with them again in the future.
After coming in 5 seperate times with no luck to simply have my windshield washer sprayer nozzle fixed, I was prepared to give a 1 star review. Each time I had been in either they didn't have the part or claimed it would take 4 hours to replace 1 nozzle, there was no attempt to try and rectify this situation from there end. I decided to give them one more chance to make it up to me after I voiced my complaints. Michelle was very courteous when hearing my complaints. She dealt with the situation quickly and effectively and made sure that I left a happy customer! I will update my review accordingly the next time I'm in for a service.
From beginning to end Yousaf, our sales rep. was very professional and courteous. He took the time to explain all of the vehicle’s features. He accommodated us with flexible times to meet given our work schedule. The dealership overall is spotless. We had a great experience and definitely would recommend anyone looking for a Honda to visit Meadowvale Honda.
Amazing service and help by Loy and Younus. Truly care for there customers. I would recommend this place for anybody that is looking for a car
I had to make a last min appointment to get winter tires put on my dads car yesterday. I called this dealership and spoke to Kyle in Service. He was like no problem we will take care of you. I went it, dropped my car off with Joanna in service and within 2-3 hours the work was done. I finished work at 5 and went in and picked up the car. The most hassle free transaction I have ever done with a Honda Dealership. Thank you for your help.
Dave is knowledgeable, friendly and personable. It is the actual service of purchasing and changing my winter tires is what gets 1 star for Meadowvale Honda. My appointment was at 10:15am. We were advised of a delay of 1-2 hours. I left 6 hours after my scheduled appointment. And this was on a Monday.
Great service. Your technician promptly assisted me when I asked for help, because I was unaware of the drive through service. He took the initiative to drive my car in for me.
Everyone else that I dealt with, provided high quality service.
Theresa
Satisfied Customer.
Excellent Service. This time I did not stay there for long. Dave had handled my work order very efficiently. The only thing I would suggest is that if the person books an appointment, he/she should communicate with service advisor especially if winter tires are to be brought from Vaughan.
Abhi is a great salesman! He brings a lot of knowledge to the table, he suggests options as if you’re family. He is thorough and we would come back to him anytime!
I visited Meadowvale Honda for the first time to get my car serviced. I was extremely pleased with the friendly, honest communication from all employees. The service manager, Kyle, even came to greet me and to answer any questions I had. Best yet, they offered a 'concierge service' where they delivered my car to my work. The service was complete by the end of my work day and my car was brought right to me! You can't beat the convenience! I was excited to hear about all the new changes that they are making to help busy customers. I'll definitely be back!
Meadowvale Honda Service : I recently got a 2016 Honda CRV from another dealer. I had to visit the nearby Honda service which is the Meadowvale Honda to replace a valve and another time I dropped in to check my tires. They did a plug in service to the tires by removing the nail. Both the times they offered a very good service and hospitality. Both the times the service was given as a complimentary and they wished me to enjoy the driving being a new owner of the vehicle. They also gave me car wash coupons after the service. They also have a courtesy shuttle service to benefit the customers and they have complimentary pastries available during the service wait time. I didn't have any issues in their service. Reasonable wait time. Friendly staffs. I would like to continue to service my vehicle with them and recommend to others as well.
I bought a used Mazda. A great dealer, Adam, helped me find this amazing car that turned out to be better than expected. I could choose the car patiently and comfortably thanks to Adam’s sincere advises and helpful service.
The service at this dealership is extremely slow. I dropped my car (2017 Accord) over 3 hours ago for a simple oil change and am still waiting for their shuttle driver to pick me up from home (Not to mention the very slow shuttle drop off at home) The person on the phone (Who I won't name because he seems like a nice guy) said they have over 80 service appointments. I'm wondering why they are taking so many appointments if they can't finish the work on time? Also, their dealership has been under constuction for over a year, so be very careful driving around the lot as the parking is a circus and anyone can hit your car. They are very tightly parked all over the gravel.
I currently use a Toyota Corolla and had the intention of switching over to Honda. I can safely say after today's service at this Honda dealership I will be sticking Toyota. I came in and asked a couple of normal questions in regards to some vehicles and the deals I could get and the representatives (one who was apparently a manager and was not) spoke to me extremely rudely and provided very minimal assistance. Definitely WOULDN'T come here again
Just leased a 2019 civic from this dealership. I dealt with Loy and he was just great to work with. It was my first time leasing and he invested at least 2.5 hours in teaching me about leasing, test driving, etc. I was also able to negotiate to the price that worked for me. Overall I am really happy with the customer service and my new car!
I recently purchased a car from this place, Shah was really helpful. He is so nice, amazing, and we had some good talking plus too much laughing. Highly recommended.
Exceptional place and exceptional people. They never disappoint. Bought our 5th car from them and they feel like a family to us now. Best thing about them is that they will always go above and beyond to satisfy their clients. Our recent salesperson RAHUUL was extremely professional and did his best give us the best possible option. My family will keep giving them business. 👍👍
My family went to this location looking to buy a van. We went into the showroom, sat in the cars, yet no sales person approached us to offer any help. We were seriously interested, but they paid us no mind. Instead we went to Chrysler and received excellent service. We were warmly welcomed and treated like proper customers. They also have excellent cappuccinos. So we bought a Chrysler instead. Thank you so much Honda for ignoring potential customers. If I could give zero stars I would
#HighlyUnprofessional- Wanted to purchase a Honda CRV, the salesman I don't want to name was the most unprofessional person I have ever seen in my life. He couldn't even go to his manager once with the negotiation I wanted to do with price. He asked me to make a formal offer before he go to his manager. I was doing all calculations on my mobile, he couldn't use his system, was himself confused with what the price, discount, interest rate etc is. I could never imagine a salesperson with such traits.
Awesome customer service from Loy. He was very professional and detail oriented with all our queries/concerns. He has helped and guide us in all aspect of new car and we finalized the deal. Even after deal, he was providing prompt response to our message/call for questions.
I was at this shop today, was looking to trade my civic for the 2019 civic. I walked in noticed the new civic was looking at it, this young person named, Daniel, approached me and asked if I like tha car. He was very gentle, professional and kind. He helped me to get the car I want. Every one that I met there was amazing. Thank you Daniel and the team.
Legendary customer service from Dave Tsan once again!... Had to take the car back for a warranty issue. Thankful the dealership has an individual as caring and professional at Dave and a team behind him to get the work done. THANK YOU Best J
such a awesome customer service .Its a life time experience.such a smooth and knowledgeable experience of My First new car buying at Canada.This was only because of you that my dream has become true.Thanks a lot for this moment and bringing smile on my whole family's face.yo are definitely going to be our first choice and reference to all our friends and family for car buying.
One of the best experience of life.I bought my first car from here and Mr. Loyola Fernandes is so amazing he helped my a lot to buy my dream car. Thank you so much Mr.Loy you are very helpful for our family.Thank you Honda.
When I arrived, I went to reception and an employee asked who I was here to see, I let him know and he asked me and my husband to have a seat in the waiting area, which we did, after 40 minutes went by we noticed other people who came in after us going to see cars etc. So I went back to reception and spoke with the female receptionist and asked her when I would be seen she asked me name and apologized (she was very kind and helpful) A few minutes later we met with A representative he also apologized and said no one body told him we were here.
After sitting down with him he told us the car has already been sold but there were others, however the price was more, nobody even called nor emailed me to let me know that car was sold and I drove all the way there from Toronto!
Lastly I did test drive the car but the customer service is very pushy and also for them forgetting about us and lastly the car being sold I did not feel comfortable buying anything at that location.
Luckily i just bought a Honda in cash at the Honda dealership in downtown Toronto, where there customer service skills are wonderful and they are very helpful and professional and we got everything we wanted.
Hello,
Sharing my recent experience with Meadowvale Honda, I recently took my 2018 Honda Odyssey in for service to Meadowvale Honda to address a recall on the sliding doors. Prior to this my car was an immaculate shape and was recently detailed. Upon picking up my car, I was shocked to see how poorly my car was treated, Honda service dept. did a horrible job on putting everything back, interior pieces where not put back in the correct way, interior scratches all over and grime / grease was seen on my floor mats.
They failed to respond back to my inquires and to me it felt they wanted nothing to do with my car. I contacted Honda Canada who was not much of help as they can't influence the service being provided due to the dealership being privately owned.
My advise to anyone looking to service their car at Meadowvale Honda, STAY AWAY and avoid at all costs. This has been a stressful experience.
Legendary customer service from Dave Tsan once again! I came in just to replace my tires with the same brand as I had before. After going through a few different options, Dave suggested a different brand than the one I originally had so I went ahead with his suggestion. My car now drives significantly better than it did the day I took delivery at the dealership. Great suggestion!
I will definitely be coming back for any future service needs. Thanks again Dave and the service team!
Nice place. Go to Mudassir and he will help you out. The best guy ever. He gives you very good discounts and can take care well of his customers well. Awesome !!
I've worked with Shah and it was a great experience! He took the time to explain everything, got me the best deal and I never felt he was being pushy to sell me stuff I didn't need... Great experience!
Buying a Honda became much easier this time with collaborative staff and satisfactory explanation and support by Mr. Loy. Love connecting with HONDA family now. Even if you are browsing cars must visit here. Quick service n inbound trust won't let you down.
I experienced AMAZING customer service here. I went in because my AC stopped working. My customer service representative made my servicing so easy for me. Although the dealership is so busy all the time, my point of contact, Dawn really took the time to explain to me what was wrong with my car, what is going to happen next, and the timeline for when the part will come in.
She followed up with the part in 2 days and Honda provided me with a rental. The entire experience was so positive and smooth. No one likes to go in for servicing, but when it is made so easy it doesn't seem like such a pain.
KEEP IT UP
I have purchased or helped someone purchase many cars over the years. In that time I have not come across a more honest and respectful team to deal with. Loyola, Kevin, and Basharat were absolutely fantastic. They were open and honest throughout the process. And most importantly they were focused on my needs as the customer first and did everything they could to make me happy. It is not often that you can be surprised by how great customer service can be but I certainly was. Thanks guys!
I dropped by Meadowvale Honda with my mom last week because I received an upgrade proposal for my Civic. I had a great experience with the sales girl because she remained professional and patient through the whole negotiation and made me feel comfortable.She went out of her way to accommodate her schedule based on my availability to pick up my new Civic. While driving home I noticed a "Thank You" card from her on the dashboard. Thank you Farya for the amazing experience.
This is my families 3 car from Meadowvale. Raj is by far the best car salesman. He will bend over back for you and all of your needs. Vince is fantastic too. We drive an hour to come here because of the fantastic service!!!!! Thanks again for the amazing service!!!
We always go to this branch for repair or maintenance because their service is fast plus we bought our car here.
After a vehicular accident over a month ago, we tried calling another Honda branch for a repair schedule due to proximity. We were given mid April date as they said they were loaded and busy. We took that appointment, but my mind is saying go to your usual branch and try.
I called and was told to connect with Kenny. Knowing how busy Battleford branch is, I expected that they will get back to my query within a week. Kenny, the manager for Service, called me after two days saying they have a spot for me right that day. We went there, hand in our keys after we told him what happened and went out with our rental car less than 30 minutes.
Giving this branch 5 star for great customer service and quick action. Appreciate the time and effort Kenny have given us.
Was at the dealership today to negotiate a deal to lease a brand new Honda Civic during their sales event. Advised the salesgirl right at the start this would be our third Honda Civic in three years (Financed the other two at Mississauga Honda). I wanted her to know we were serious customers.
We negotiated a reasonable deal on paper including winter tires, rims, decent monthly payments, mileage, etc. At the end, as per usual in these deals the manager came out, but what was not usual was that he started to claw back the entire deal and raise the monthly payments. When I called him out on the fact he removed parts of the offer he denied it was on the table to begin with. I then showed him the papers where the girl wrote down everything and he said "Oh that's not a deal we were just working out a deal". We sent the girl to the manager at least five times and he approved everything; the winter tires, mileage, etc. But to turn around, take it away and to try to bundle it in a raised rate through Tom Foolery is ridiculous. I work with numbers for a living so don't try to trick me with your games.
We got up to leave, and when we were at the door they called us back to the desk and a different manager came out and proceeded to give us a spiel about how their rates can't be beat. We ended up leaving the dealership after having wasted three hours. We did end up buying a Honda vehicle today, but for a MUCH better rate....at Mississauga Honda.
As for you Meadowvale Honda, don't bother leaving a canned response to this review asking me to email you, the other potential customers reading this review have all the info they need... Don't blame the salesgirl either, she was great, your incompetent manager blew the sale.
I've been to Meadowvale Honda for service several times and was quite impressed with their knowledge and attentiveness, so I decided to give the sales department a try since I was looking for the new Honda Accord Sport. I'm glad that did because the sales reps were amazing in this dealer, definitely miles above the other dealers I've been to. Thanks to Daniel who hooked me up with a test drive even though it was a busy Saturday, and a prompt follow-up with me after and accommodated all my requirements, thumbs up for you Daniel. And then there was Vijay, my sales rep whom was extremely nice and attentive, he was never pushy and listened very well to my comments, at the end he gave me an excellent deal and went above and beyond on all my questions and needs. Through the test drive, negotiating, purchasing and delivery I could not have asked a better experience. The only regret I have is that I did not buy my previous Hondas from this dealer, and I know which dealer to go to the next time I'm buying a Honda (or servicing a Honda). Thank you Daniel, Vijay and Meadowvale Honda for your stellar customer service, you guys are superstars!
I would definitely recommend going there ... Customer service is great.. Muiez Imtiaz was very professional, helpful and easy to deal with .... He gave me the best price for Honda Civic 2016 ex t ... I browsed around in different Honda and this Honda gave me unbeatable price for the car ... I was fully satisfied and recommend going there
when we were looking for a car. we are very happy that one of our friends referred us to Meadowvale. Here we got the ever smiling person like One Mr. Suhail khan. He was passionate and knew his products inside out. He offered us the best deal we could have ever thought of. He even gave his own guarantee of giving the most optimal pricing. We were undecided by then. So we went to three other agencies and guess what!! we received the best bet ever here and returned back here to take home our car and the same gentleman greeted us and we are a happy customer of a new civic now.
well at the begining i was so worried and hesitated about getting an off lease car, not gona lie, but these guys made it possible, made it happen and they helped me out more than i can ever imagined. these people made my dream about a sexy coupe came true, i always recommended Honda to any one who wants to buy a new car.
Shout out to Micheal Kim and Paul, thanks you guys i owe you a lot
overall experiance 1000/1000
I would like to thank Mr. Kumaran Kuppusamy and Mr.Syed Arumugham for your extremly proffessional services and help offered by you. I really appreciate you and your team for making all the process so easy for me.
You are always pleasant to speak with and went out of the way to provide me with top-notch service.
I hope honda feels proud having you as one of their employees. You are valuable asset to your dealership.
Once again Thank you for making this experience a good one. Never knew buying a car is "SO SIMPLE".
Regards.
Bishoy Tadros.