Always friendly, On time and a clear explanation of what is needed and what was done.
Nice facility.
I have two Fords', a 2018 Mustang and a 2018 F150 and although I live in Halifax I drive the 100kms to Bridgewater so I can take my cars for service at Mosher Motors. Nothing in HRM compares to how well they treat you at Moshers' and their pricing is completive and sometime better than what you can find in HRM. They do great work and my car is always ready when they say it will be.
Great sales and service. Worth travelling for!
Great service and a no stress purchasing environment. Ask for Debbie she will treat you right! Thanks for the positive experience
Great service and a no stress purchasing environment. Ask for Debbie she will treat you right! Thanks for the positive experience
Excellent service here. Staff are friendly, courteous and informative.
Casey was top notch in assisting us with the purchase of our truck, he made sure everything was perfect and was extremely helpful in coordinating to our schedule. Couldn’t ask for a better experience in purchasing a new truck!
THIS REVIEW IS FOR SERVICE NOT SALES department, the sales group is amazing) Service is quite the opposite. I understand cars can break, and parts may be hard to come across in this post COVID times, however, the desire to help customers when things go wrong is something that I did not find from the service department. When your "under warranty" car breaks down and the technician tells you: "There is nothing you can do, there is no loaner car, there are no rentals, there is nothing you can do" is very discouraging, and turns out, there was something I could do, he just did not wanted to do anything.
Less than a month ago I buy a trade in my vehicle and get a used vehicle from them before I pick up the vehicle they told me they have to do things on the vehicle something on rear Differential a guy work on after hours next mday morning when I want to pick up the vehicle they made me wait because they said the job is done but still they have to install the seals so they have installed it and I have to drive next day to go back London Ontario for an important schedule I can't wait for any reason it has a issue since I buy the vehicle but I have no time to wait for any reason because 2 days driving to get to London Ontario now I am back asked them for help they said they can look at it but they cant fix it there is no warranty you buy the vehicle as is you have to responsible for repair cost this is not fair I paid over 13k dollars for this one I don't have money for repairs I hope this review helps for others before purchasing a used vehicle from this company.
Mosher Motors was very prompt, even responding from home on day off or after hours, for any questions I had or information I needed to make a decision regarding my vehicle purchase. My purchase was a bit different from the norm in that I was out of province but this did not make the purchase any more difficult. They were not pushy and gave me all the information I asked for, as well as explanations for products and or services additional to base price. Very pleased with the friendliness of all staff from reception to sales to warranty. Also pleased that appointments for future services and warranty requirements are booked in advance with the option of advance reminders. Very helpful! A HUGE difference from my very first car purchase (different dealer and make of car) where I was tricked into signing a purchase agreement (I was VERY young) under the guise “we need this to complete a credit check”. Mosher was VERY patient allowing me time to make decisions and ensure I purchase EXACTLY what I wanted, and did not pressure me to buy extras I didn’t want. If I said “no thank you”, it was left at that. Would definitely recommend them.
Great service, amazing staff. Make you feel right at home.
Great service department, always makes sure we are taken care of.
Excellent sales and financing process. Debby in sales was friendly, knowledgeable and thorough. Financing was efficient and straightforward. I'm a first time customer who had an excellent experience.
The staff at Mosher Ford always go above and beyond when it comes to servicing our company vehicles. The are friendly, knowledgeable and efficient. When we need our fleet back on the road we can count on Mosher Ford!
Amazing service. Great team
Awesome dealership! Everyone there is very friendly and helpful. If you are going there car shopping ask for Debby Clark. She's awesome!
Fast, friendly and professional dealership to get your Ford serviced, answer your questions, or if you're looking for another vehicle they have a great selection.
Got my escape last November and I must say it is the best vehicle I have ever had.
I called Robbie in the service department in a panic today because I thought I lost my keys. He immediately went to work on trying to find a replacement cylinder & door locks. He was extremely helpful and reassuring that we could figure stuff out, whatever happened with the key. I ended up finding the key later that day and I didn't end up getting any service done but I am so unbelievably impressed by the immediate help Robbie gave to me. Will certainly be back if I need work done. Thank you!
Quick, friendly service!
Close to the Kia dealership to compare costs.
Always a pleasure doing business there. Great staff
Great service, the whole process was wonderful. Debby was so helpful with any questions or concerns we had. It was such a smooth transition trading in our car and buying a new one, would highly recommend this dealership!
Staff , very helpful , a pleasure to deal with . This visit was for service and a recall, dealt with Robi and Stephen , both service advisors. Got me in right on time and the work was carried out fairly quickly.
Had a nice chat with Debbie Clark while we waited.
Took really good care of me, went above and beyond what I was expecting. Will be returning for future services!
Quick and easy, Steve did a great job communicating. Completely satisfied.
Good service and good people to deal with.
I had great customer service, all the employees are very warm and welcoming.
When my appointment was all done they explained everything to me very well so I understood.
Always love dealing with Mosher Motors 😊
Top notch customer service this was my first visit all the staff were knowledgeable and friendly!!
I was very please with the way i was treated. Very professional. Service was fast and the price was exceptional . I would highly recommend them to my friends. Keep up the good work.
Always enjoy the experience at Mosher's when taking my car to be serviced. Wouldn't want to go elsewhere.
A fabulous experience dealing with the staff in the Service Department. They are courteous, kind, and professional.
Great fast service fitting us in on a busy schedule. Will definitely be bringing my two Fords here for maintenance!
This dealership was recommended to me. Excellent experience. Very courteous and friendly. Showed me exactly what they did and why. The best part of my experience was meeting and chatting with the gentleman who made the coffee the morning I was there. I believe his name was Mr. Mosher, Snr. A real nice man. I recommend you go there.
The Service Department have treated my wife pretty unkindly. We wouldn't give them any more of our business.
The staff provided me the service I requested and Steve advised me on some future maintenance. As always I was very satisfied. Thank you.
Super friendly guys in service department! Almost made it fun to pay the bill !
The young man in the Service Deptment was so helpful. He ensured I had everything I needed very nicely! Thank you!
Excellent, quick, and friendly service. Already booked my next service. I trust these people with my Ranger.
Service was friendly and on time. Thank you.
Very pleased with my vehicle service last week. Job well doe Robbie.
Excellent service!! I love my newest purchase!! Always treat you nice...
I shopped for tries for my Shelby on line and came up with the tires I thought I wanted so I then shopped the price on line as well. No matter where I looked I couldn't beat the price Mosher Ford gave me. The install was both timely and professional. Keep up the great work guys. You are awesome. .
Great service, kept us involved at each step, worked through lunch to finish up and get us back on the road
Will return for ongoing maintenance and services
The service that I got today from Robby in the service department was excellent. Hope to continue with the great service.
Everyone at Mosher Motors was helpful, cheerful & polite, as always, but my main contact on my last visit was with the service manager, Matthew McCarthy. He initially spoke with me to inquire what issues I needed to have resolved, not just verbally, but actually sat in my car to experience the problem for himself. After the work was completed, he sat down with me to go over my invoice to explain what was done. Additionally, he advised me of a potential problem that I might soon want to have rectified, along with a reasonable estimate of the cost. He was very professional, yet down to earth, and easily understood, without any technical jargon that someone like me wouldn't understand. Several times, while waiting for the work on my car to be completed, I observed him speaking with other customers in the same cheerful manner. I was very impressed with him and left the dealership feeling quite confident of the service I received that day as well as for future visits.
Been involved with Mosher Motors for about 18 years having bought 2 trucks and 2 cars. Their service has been excellent to this point. Staff are courteous and efficient. What more can you ask for?
My 2013 F-150 had the check engine light come on warning me of a problem. Turn's out the timing chain was needing replacement.
The service dept worked with Ford to keep the cost to a minimum and completed the job quickly. Whew! What a relief!
Although I would have liked to have seen the old part and have it explained to me as to why it failed.
Thank you John Croft
Realizing that this was my last official service under my maintenance plan. An oil change usually includes windshield wipers, which were changed, cabin air filter was changed. I was told by the service representative that the tires were rotated, but clearly were not, as I specifically marked the front tires to see if they would be changed. The oil change notice sticker in the top left corner of the windshield was not updated and still says the same mileage when I took it in for the service. Overall my years of service with Mosher Motors have not been pleasant since I originally purchased my Ford Escape from Mahone Auto in Blockhouse, where I had great service and the service representatives all knew me by name. I think this is one quality that Mosher Motors does not have and could work on. I love my Escape, but do not know if I would ever purchase one from Mosher Motors because of the "not so great service" that I have been experiencing for the past few years.
Treat me like family and do their best to keep my 2008 Ranger running the best it can. Just got new all weather tires for my truck and feel safe on the road.