If you have any Vehicle needs Advantage is the ONLY Place to go! We have bought multiple vehicles with them and have had nothing but Fabulous experiences!! Advantages service department is fast effective, knowledgeable , honest with great quality products and service, they really do care about their customers ! Sales is equally if not MORE amazing - If you need a new vehicle no matter what price range go see RYAN MERRICK - he will help you out however he can and he has great advice and knowledge on all the products Advantage has to offer . The Finance department is steller too ( cant forget about mentioning them - they are key in the whole process) and can help all kinds of people in different walks of life get into a vehicle they love! ! BUY ADVANTAGE FORD
We have leased Ford F-350 through Advantage Ford. Their quick and very responsible sales Ryan and Financial Manager Tom surprised us with their Professionalism and great Customer Service. We would recommend this place to our friends
Got in touch with a sales consultant (Tony D) and told him what I was looking for. He found me exactly what I was I wanted, and for less than I thought I would end up paying. He made the whole process smooth and effortless for me. Overall, great experience!
I needed a second opinion as Maclin Ford said I needed warranty work done.Ford Canada suggested I get two extra opinions. Both dealers /service people said my vehicle was fine and needed no work but Advantage even washed my vehicle for no charge, and no charge for the inspection. They were honest and I love service with that little extra. I will go back when I honestly need service and not when Maclin Ford made it up!
Fairly stress free out of province purchase. Best deal out of about 5 different dealers i dealt with. Shipping to me in B.C. I would definitely return for future purchases. Thanks again
We have had some difficult to diagnose mechanical issues over the past 5 months. Austin has made the process so much easier to work through.
His kindness, knowledge base and caring are second to none and so very much appreciated.
Went here because it was so close to my house. Scott was great to deal with! Bought a new truck here no complaints. After the purchase Mr Wood even came by and threw in a free oil change to say thank you for buying a Raptor.
I've purchased 3 vehicles from this dealership over the years. A focus ST, Ford F150, and then a Ford Raptor. Each time the process was incredibly easy and the staff were great. My brother, mother, and father have all individually purchased vehicles from here as well and each time the process was smooth and easy. If you're looking for great sales people be sure to look for Gaz and Jordan!
The staff at the parts counter are professional and helpful, and I cannot say enough good things about the service department. They are incredibly professional and willing to help. Dennis is probably one of the most approachable individuals to deal with!
I will personally continue to do business with this dealership for many years to come. Definitely the best Ford dealership in Calgary.
Very friendly service. I have yet to have a disagreeable experience here. From sales through service, they have been great. I will definitely go here when shopping for our next vehicle.
***Update***
Reduced the rating from a 5 star to a 1 star. In the last 9 months I have had to replace the transmission and the complete steering column on my 2016 Explorer. Service has been ridiculously bad. Though the sales team was excellent, the service team has fallen apart.
My experience with Advantage Ford was by far the most exceptional customer service I have ever experienced. I had dislodged my passenger mirror and I was worried I would not have the car for the holidays. But with the incredible work of the staff at this dealership, they were able to fix the mirror before they closed Christmas eve. A big shout out to Jessica and Saleah who were the stars that supervised and kept me up to date on the progress of my car!!
Thank you again and a Merry Christmas!
Customer service was spectacular!
I needed immediate help with my car on a Friday afternoon, and Blair and Jessica from Advantage went above and beyond to help me. I could not believe how they got the work done.
I would recommend Advantage Ford to anyone needing service on their cars or buying a vehicle.
A sincere thank you!!
It's hard to find great customer service these days regardless of the venue. Having said that, the customer service at Advantage Ford does not fall into that category. The staff is very courteous and always ask if you've been helped. I've been a client for 3 years with Advantage Ford and I've never had a bad experience. I can tell you that the number one reason I return to Advantage is the friendly staff and impeccable service I receive. Tim Bridges and Drew Ostenberg have always been accommodating and helpful. They both have always greeted me with a handshake, kind greeting and always ask" how can I help you". Both have gone above and beyond several times to help me and that speaks volumes to their character and their dedication to their customers. I highly recommend Advantage Ford for your vehicle servicing needs!
The experience was great. I spoke with an associate named Rod who helped me with my car and was able to work on what I needed. I don't know too much about cars, but I felt that I could truly trust him with everything he was telling me. Really showed the quality of customer service! Thanks again!
Had a really great experience here! I've taken my old beat up ford explorer many times and they treat it very well every time! Rod was very helpful, he is my go-to guy. I would highly recommend, he works fast, he's very knowledgeable, and a super friendly guy!
I had my vehicle in yesterday for an oil change and I had an amazing experience. I want to Thank Kendall and Blair for everything. Blair has been so great to deal with, he gets back to me right away and he truly knows how to look after his customers. When I dropped my vehicle off (after booking with very short notice) Kendall looked after my vehicle. He was extremely prompt with the service and went about and beyond. Great work Guys!! Thank you so much.
I just got back from my first experience with Advantage Ford and I have to say that this was one of the most pleasant experiences i have ever had in regards to a vehicle issue. We had a battery problem and Advantage were able to deal with the issue quickly, efficiently and in very little time. In addition to this, despite the fact that the vehicle had been purchased at a different Ford dealer, they were able to access the warranty so there was no cost to me. The service department's customer service is superb, with special mention of Emma and Dennis who were friendly, pleasant and professional. Efficient shuttle service was a huge bonus.
Having worked in customer service for many years in my younger years I have to say that this is an example of what it is all about. My compliments to the whole team!
Have been really happy with my experiences at Advantage. I initially went in to pick up a part for my last truck and was so pleased I went back there when I was humoring the idea of upgrading. Well that worked out very well.
Drew Ostenberg in accessories has been fantastic, always happy to search and source things I've been interested in!
My sales person Warren Hart was genuinely concerned about my needs and really took the time to make sure I was happy with my choice (who wouldn't be with a raptor), his defecation has continued beyond the initial sale.
Went to Advantage Ford because I needed some winter tires for my vehicle.Bill spent over an hour helping me sort out a plan, making sure they fit within my budget, and will handle whatever I throw at them. He helped answer ALL of my questions, making sure that I was confident in my purchase. I will be coming back again, and recommending them to my friends.
A year in with our car from Advantage Ford, we couldn't be happier!
With thanks and kudos to Drew for his in-depth knowledge about tire quality, wheel trims, accessories and storage.
We were tired after a long day at work and his patience and perseverance in ensuring we made the right decision is a great testament to service at Advantage Ford!
I recently made a deal with Advantage Ford and have been a customer of theirs for over 10 years now. And I have been treated greatly every time. My most recent purchase was with Ryan Merrick whom was of great help in assisting me select the models I wanted. He was always enthusiastic and ready to help. He even came in on his day off to deliver the car to me and my family. He got us a great deal where now I pay much less than used to for a much better and newer car. I am greatly pleased with their services to say the least. Would recommend and go again.
I wanted to take a few seconds to send a note in regards to the services I have received over the past four years with Advantage Ford. I have experienced nothing but great service during each visit. The staff is very helpful when you arrive, and the service is always over and above as expected. I wanted to send a special note to Dione my service advisor that has been exceptional each time I have come in. She is always prompt and informative when it comes to my service and I appreciate that. Thanks Advantage
First off, Patrick was very knowledgeable and professional. He answered all my questions and took me through the buying process for my truck expertly. There was an issue with an unseen paint scratch which was repaired to my satisfaction and I was good to go.
A friend recommended Advantage Ford to me, and I recommend Advantage Ford to anyone else to be treated professionally and fairly.
Tony was fantastic! He knew his stuff, all the ins and outs of all the vehicles, specifically the F150, which we are pleased so say we bought from advantage ford! Tony isn't your typical salesman which is awesome! He didn't try any greasy sales tactics which was a relief! He is a genuine dude! Tony was readily available to speak directly with us and if he had a day off (and rightfully so) Advantage ford was there when we needed to ask questions or make a change to our new truck. Best prices for a new vehicle in Calgary hands down! HIGHLY recommend this dealership. I have delt with two other ford dealerships that left me with a bad taste in my mouth.. will definitely be going back to see Tony and recommend him to everyone! Thanks Tony!!!! Looking forward to cruising in my the new whip!
I happen to walk by Advantage Ford one day, and was greeted by Ryan Merrick. He was super welcoming and friendly and answered all my questions. We went for test drives in a couple of trucks and is well aware of the different model specifications.
He followed through the entire process and guided me up until the day I picked up my truck. Even after that, we keep in touch. All the other staff members at Advantage Ford are also friendly and share a passion for the brand.
I highly recommend Advantage Ford and can comfortably say that I will return to them for all my vehicle needs in the future.
My husband and I had the best experience ever at Ford Advantage.
Their Sales Advisor Spencer went far and beyond trying to accommodate the best options possible, and making us feel we were really important.
Congratulations Ford Advantage for having such great individual as part of your sales team!! 👏🏻👏🏻
Been dealing with the Wood Automotive Group- mainly Advantage Ford for many years now. Their service department is top notch, they call you if they find something that needs repair and they are very knowledgeable. I like them so much that I bought a new F150 from them last week. Les went above and beyond to find the right truck for me and wasn't satisfied till I was. I usually don't like shopping for vehicles as it can be a stressful and time consuming process, Les made sure I was comfortable through the whole experience and explained everything in great detail. One very happy customer right here and it is a pleasure doing business with you!
Big thanks to Dennis and the guys in the shop for bailing me out today! My diesel (non-ford) was leaking fuel from a loose fuel filter cap, and I was parked next door at the train station. Dennis didn’t even hesitate, he jumped to action and helped me get this thing fixed with the proper tools. Over and a over service, and I will be back when it’s time to buy a new vehicle!
For the past few years I have experience the best customer service and the credit is for Advantage. Everyone is friendly and willing to meet your wishes far and beyond expectations. No doubt I made the right the decision picking up ford as my vehicle and Advantage as my dealership!
One of very few great dealerships left on this plant. I bought a couple of trucks from these guys. Always took good care of me, and anyone I have sent there. Nick Markin is a man of his word, I bought a beautiful used truck a couple of months ago out of warranty. I put 10000km on it, had a small issue in the front end and he took care of it. Jordan Dyck is my sales rep there, I would highly recommend to go and see those gentlemen.
Purchased a f150 from there, cannot say enough about the customer service, Service dept is the best. Everyone is so friendly. Great prices.
After almost getting overcharged over $400 ($862) from a downtown Ford dealership to transfer my finance for my 2017 F-150 to the person who bought my truck, I called Advantage Ford and Tom in finance quoted me the correct cost of $450 as per Ford Credit. Tom had us in the shop within the hour and sent the paperwork to Ford Credit. It was supposed to take 3-5 business days. The very next day Tom called and let me know that everything was ready to be finalized with a couple of signatures, in and out in 15 minutes!! I was even offered free lunch that the staff was having that day. Thank You Tom and Advantage Ford for being professional!!
After almost getting overcharged over $400 ($862) from a downtown Ford dealership to transfer my finance for my 2017 F-150 to the person who bought my truck, I called Advantage Ford and Tom in finance quoted me the correct cost of $450 as per Ford Credit. Tom had us in the shop within the hour and sent the paperwork to Ford Credit. It was supposed to take 3-5 business days. The very next day Tom called and let me know that everything was ready to be finalized with a couple of signatures, in and out in 15 minutes!! I was even offered free lunch that the staff was having that day. Thank You Tom and Advantage Ford for being professional!!
The 5 star rating is based on my complete customer experience from initial meeting with my great Sales Consultant Warren who treated me with respect and was a pleasure to deal with. I had been to multiple dealerships in Calgary searching for a new vehicle that met my needs and Warren was the first Consultant to Trust me with taking the vehicle I was interested in for a test drive by myself. Trust is a big deal for me especially when making a major purchase and with the simple act of letting me take the vehicle out alone Warren set himself apart from the other 10 Consultants from various other dealerships I had to deal with. I loved the vehicle and dealing with Mandy the Financial Service Manager was extremely pleasant. Her knowledge of the cumbersome title, registration and insurance transfer process made the “paperwork” part of the transaction a breeze. But here’s where Advantage Ford really set itself apart from the competition: I had some minor mechanical issues after the sale was completed and I went in to see what could be done. I had the pleasure of dealing with the Pre Owned Sale Manager Nick and after a brief meeting help took care of everything for me. I am truly impressed with my whole experience from start to finish with the trust worthy people at Advantage Ford and I will be back. Thanks guys for the trust you gave me and for the genuinely amazing experience.
Steve Courts made buying my vehicle a joy. I had a long check list of specific things I was looking for and I was over 300 km away! Steve took the time to answer all of my questions and make sure I felt comfortable with my selection before travelling to purchase. The entire team at Advantage Ford made us feel welcome and were helpful. I never felt pressured and will buy my next car from Steve!
Great Service. (customer focused) from a man in the parts department. Very few appreciate that what's good for the customer is ultimately what's best for the business! This fellow had the insight. Thank you
I bought a lease back 2016 F350 from this dealership. Originally leased from woodridge (same company). The truck had paint defects on both rear doors in the exact same spot under the window sills. I was told by the salesman that these were "rock chips". Impossible. I spoke with the original owner who's name I found in the trucks manual. He informed me the paint started flaking off and the dealership didn't care because it was a lease. Sneaky. The truck was 2 years old when I bought it. The paint warranty is good for 3 years or 60,000km. I was over the 60,000km but come on, a 2 year old $80,000 truck? Both Ford and this dealership refused to warranty the paint. Being that it was a lease I explained that this should have been warrantied way back when it was spotted the first time. It seems Ford does not stand behind their product. Not even an offer for a discount at a Ford auto body shop. Ford has now lost 2 of my family members business, as well as mine, over a repair that I had quoted for $1600.
Grateful for the help Nick (Sales Manager) and Austin (Service Advisor).
Had issues cause, hey, more and more technology on vehicles is great, but sucks when they get faulty. They listened to my concerns and got our family vehicle in and out in record timing.
5 stars, and definitely trust the team at Advantage. And I only ever went in by word of mouth from an old coworker who raved about them!
As a newcomer, returning Canadian to Calgary John K(Sales) and Clarence(Finance) made purchasing a pre-owned F-150 absolutely pleasurable. After months of car searching and communicating with different dealerships John and Clarence earned my trust right away as they are serious and no BS! They made me feel right at home , with in a week I drove a financed F-150 off there lot.Thanks Advantage Ford, look forward to doing business again soon.
I was in to complete an end of lease buyout and was told there was an inspection that needed to be done before they could finalize the sale. There was no mention of costs, just that it was the dealership policy that it needed to be completed. When I went to pick up the vehicle I was informed there was a $120.00 charge for the inspection and that there was no getting out of paying for it. I left messages for the lease manager to discuss the charges two days in a row and did not receive a call back. I was in the dealership to sign the papers on the third day and asked to speak to him about it and was told he was busy with a customer even though he was in plain sight and not with anyone. I would not recommend this dealership and will not return for any reason. There are plenty of other Ford dealers that offer much better customer service than Advantage.
Big shout out to Carlos who does the detail work that makes an older car look brand new! For a reasonable price I had my 2015 focus cleaned up from front to back, top to bottom and it looks like a brand new off the lot car. Thanks Carlos.
I dealt with Tony Dixon at Advantage Ford. He went above and beyond my expectations. He was patient, knowledgeable and extremely accommodating. It was such a pleasure working with him to get what I really wanted. Even the Management was wonderful. Dealt with Mandy Getz in the Finance Department as well. She too, exceeded my expectations. Thanks for everything.
We had a wonderful experience at Advantage Ford. Pat was amazing. He went out of his way to get us a great truck that wasn't even on their lot at the time. He was really great to deal with. Also I think it was Nick who was helping us out also, both so friendly & professional. We would highly recommend Pat if you are wanting to buy a vehicle there.
I had Jonathan sell me a 2014 Jeep Grand Cherokee. It was not at the Advantage Lot but he went above and beyond to ensure that I got my Jeep in a timely and expeditious fashion. He was more than available to answer my questions and made sure that all aspects of the buying process were thoroughly explained and that I was ready for such a big purchase. Mandy was also extremely helpful and made the approval process a breeze!
Warren Hart is the finest salesman in the auto business IMHO. Warren takes the time to listen to the customer and works hard to find the right fit in vehicle and financing packages to match my needs. His delivery process and follow up to the sale is also impressive. 5 Stars for Warren and business manager Theresa at Advantage Ford in my books.
Lost my dad before pick up date and they refused to reverse the deal... No hearts!
Add salt to injury , you're replying calling me a liar. Check again.. It's insulting
Stephen M.. i got a 2017 explorer.. limited... which I didn't know at the time doesn't come with an ecoboost engine...(my mistake)
Our sales rep was Maz and he did a fantastic job. All of the questions and concerns were all answered to our understanding. We have been customers with Ford for awhile and their appreciation and warm and friendly staff is what keeps bringing us back. Although there was some miscommunication they made sure to fix all problems right away. We are so happy with our new vehicle and continue to love ford.
It was a great experience.Started with a phone conversation with sales consultant Rob Walsh.He listened to our needs and put us in the right direction in regards to replacing our current vehicle . At time of delivery fully explained all options with demonstration finance department explained all documents and through out no hassles. Within an hour at arriving at dealership we were driving our new Ford Edge at same payment option as previous, new ride more options same payment We are very pleased to have Had Rob and Chris to deal with. We have expressed this to many friends who now see us driving a newer Edge. Thanks Advantage Ford The Walsh's
I recently purchased a 2012 Ford F-150 from Advantage Ford and I had an extremely positive experience with their Sales Consultant, Tyler Nordquist. His knowledge and willingness to go the extra mile for me as his customer was extraordinary. He made sure that when I came to pick up my truck that it was beyond an acceptable standard of delivery for a pre-owned vehicle. He truly went the extra mile to make sure I was happy and even took time out of his personal life to come back to the dealership to ensure everything was taken care of. I would highly recommend the dealership and Tyler to anyone who is looking for a vehicle in the near future.
I bought my 2007 focus from the salesman Tyler there about 4 years ago, he is awesome. He didnt pressure me to buy any car, when I told him what I was looking for he went out of his way to try to find what I was looking for. That little 5 speed car was EXACTLY what I was looking for. The price was good, and he let me take it to be inspected elsewhere as well. I ended up writing off the car, so I'll be back to see what you guys got in there! If you are going to buy a car here, ask for Tyler, he is AMAZING.
Super impressed. Went in to look at a new Mustang, was helped right away and they let us take it out for a test drive. The sales man said to have fun and don't get any tickets! He let just me and my husband take it. Very professional and quick. I am extremely happy with my new car. I would definitely recommend them.