Antoine helped me with my most recent purchase - fantastic service, very knowledgeable, no pressure sale. Highly recommend!
Great CS Team helping solving multiple issues since car was built in Germany and shipped to Halifax and then transported to the dealership
I have purchased many cars over the years but my experience at Hamel BMW was by far the best. The offer to purchase was fair in respect to the amount as well as the trade-in value. The dealership informed me of status throughout the process. Optional items were offered but not pressured (a new experience for me). The salesman answered all my question including corresponding on Saturday when the dealership was closed. He went out of his way to ensure I was happy. The presentation of the vehicle was theatrical and a real treat. I would most definitely buy another vehicle from Hamel BMW even though it is more than 170 km from my home. They are a real class act!
I was shopping for a new vehicle. I had the pleasure to deal with Benjamin Brunelle, who answered all my questions and addressed my concerns. He was very courteous, professional and friendly at the same time, qualities that are becoming rare with time. Excellent service, with no cheap selling tactics. Thank you !
Friendly staffs, professional and reliable.
Was there with an issue which is covered under extended warranty. The representative was not very helpful to explain how the process works and what are the error codes that are required for a warranty claim because he is not a “technician”. If they don’t have technicians in the service department, then probably you don’t want to go there. All he cared about was to get my car in for another scan, and he quoted me $390 for it. Made me feel very uncomfortable in the process.
When my check engine is back I will consider other service centres for sure.
Prompt, friendly and efficient service.
Very satisfied, great experience with Martin Omelette,thank you
Amazing shopping experience at Hamel BMW, and the 530e is a amazing car.
Great People Mathieu and Eric were both very helpful and made the buying experience very pleasant.
Thanks
I’m ever glad that things didn’t work out in a BMW dealer in Laval. We were introduced to BMW Hamel and drove off the lot with a 2022 BMW X5 M package 10 days later. Our experience with our salesperson was amazing. He had 16 years at BMW and it showed in the sale. Experience played a large factor in our purchase. No pressure and no B.S. We made an appointment for a road test and signed the deal 1 hour later. All appointments were simple and without delays. The delivery was completed in an hour and the X5 was a charm to drive off. Thank you Mr. Hamel, your staff are simply the best. Our regards.
I’m ever glad that things didn’t work out in a BMW dealer in Laval. We were introduced to BMW Hamel and drove off the lot with a 2022 BMW X5 M package 10 days later. Our experience with our salesperson was amazing. He had 16 years at BMW and it showed in the sale. Experience played a large factor in our purchase. No pressure and no B.S. We made an appointment for a road test and signed the deal 1 hour later. All appointments were simple and without delays. The delivery was completed in an hour and the X5 was a charm to drive off. Thank you Mr. Hamel, your staff are simply the best. Our regards.
I’m ever glad that things didn’t work out in a BMW dealer in Laval. We were introduced to BMW Hamel and drove off the lot with a 2022 BMW X5 M package 10 days later. Our experience with our salesperson was amazing. He had 16 years at BMW and it showed in the sale. Experience played a large factor in our purchase. No pressure and no B.S. We made an appointment for a road test and signed the deal 1 hour later. All appointments were simple and without delays. The delivery was completed in an hour and the X5 was a charm to drive off. Thank you Mr. Hamel, your staff are simply the best. Our regards.
I’m ever glad that things didn’t work out in a BMW dealer in Laval. We were introduced to BMW Hamel and drove off the lot with a 2022 BMW X5 M package 10 days later. Our experience with our salesperson was amazing. He had 16 years at BMW and it showed in the sale. Experience played a large factor in our purchase. No pressure and no B.S. We made an appointment for a road test and signed the deal 1 hour later. All appointments were simple and without delays. The delivery was completed in an hour and the X5 was a charm to drive off. Thank you Mr. Hamel, your staff are simply the best. Our regards.
I’m ever glad that things didn’t work out in a BMW dealer in Laval. We were introduced to BMW Hamel and drove off the lot with a 2022 BMW X5 M package 10 days later. Our experience with our salesperson was amazing. He had 16 years at BMW and it showed in the sale. Experience played a large factor in our purchase. No pressure and no B.S. We made an appointment for a road test and signed the deal 1 hour later. All appointments were simple and without delays. The delivery was completed in an hour and the X5 was a charm to drive off. Thank you Mr. Hamel, your staff are simply the best. Our regards.
Best service always....best ever!!!
The service department is very helpful
Very professional service, Recently I was looking for a car and had a great pleasure to shop at the dealership. This is one of my best experiences in the last 10 years. Unfortunately I didn't buy the BMW but I wanted to highlight the professionalism of these guys.
Very professional service, Recently I was looking for a car and had a great pleasure to shop at the dealership. This is one of my best experiences in the last 10 years. Unfortunately I didn't buy the BMW but I wanted to highlight the professionalism of these guys.
Very professional service, Recently I was looking for a car and had a great pleasure to shop at the dealership. This is one of my best experiences in the last 10 years. Unfortunately I didn't buy the BMW but I wanted to highlight the professionalism of these guys.
Great, very helpful all around.
Amazing & Great Customer Service !! Very Satisfied . Best Dealer in Quebec .
I had an awesome experience buying an X5 here! All of the employees that I met were so nice. They really took all the time in the world to answer all of my questions and make sure I was getting the right car for my needs.
great service. you can find almost everything at the parts center
very good service from Jean sebastien he was very helpful .moving from montreal to blainville i can say that this dealership is the best one in the region that i have been.
nice friendly staff and very clean
Great customer service, Thanks to Patrick & All service department employees
Qualified and courteous staff.. pleasant experience
Absolutely amazing service. Jean-Sebastien went above and beyond. I absolutely will buy my next BMW here and have recommended them to others. Well worth the time to go to Hamel BMW in Blainville.
Absolutely amazing service. Jean-Sebastien went above and beyond. I absolutely will buy my next BMW here and have recommended them to others. Well worth the time to go to Hamel BMW in Blainville.
Hamel BMW has excellent service! They go beyond expectations to ensure that all is done for the customer. They are professional and respectful when dealing with a transaction. Serge Provencher is very good at doing what he does. He knows his cars and is ready to answer any questions you have. If you are looking for a BMW if is worth the effort to go see this particular dealer! Christiane Grondin is very helpful kind and responded to my email during the weekend when she was NOT working.
Good sales pitch!
Wrong diagnosis was given and I had to pay for their mistake.
When doing a part change, the mechanic forgot to install air filter pipe.
Service impeccable!
Absolutely FIRST CLASS, BMW dealer, from initial purchase, to after sales service.
I purchased my BMW from this dealership, and I received a level of service and honesty, that is on a par with the luxury product that they represent.
After sales service is equally impressive, easy to make an appointment, repairs/maintenance is done right the first time, and within the time frame promised.
From Mathieu Roy in sales, to Jean-Sebastien Dubreuil in the service department, as well as the whole BMW Hamel team, THANK YOU!!
George Kotsifos
Lorraine, Quebec.
Very good service
Love it❤
I’ve been a client of BMW Hamel for close to 5 years and have always experienced a top notch service from everyone whether in Sales, Service, Finance, etc...
I recommend this dealership in a heartbeat!
BMW so great.
BMW so great.
Excellent service from JS
Service is great !
Excellent dealership experience....thanks Serge!
Always great service.
The Best Service in 450
Help provided when required, good interaction and availability.
OK, good service but the mechanics service are adding unnecessary problems to charge more.
Good service from Mr Provencher.
Excellent service
I had xcellent service i have a vehicule with hand command they came at my house to pick up my car and they return at my place i can't ask more😊
J'ai une Bmw 2011 99000km avec garantie prolongé 6ans/160,000km. Je suis le 2e proprio, acheté usagé à 87000km, la voiture à été acheté à l'origine chez Cambec en nov2010.
Mon problème: fuite d'huile par le gasket du ''oil filter housing''
J'habite à montréal, travail à mirabel, voyage par l'autoroute 15. J'avais le choix donc entre BmwCambec, BmwLaval et BmwHamel. J'ai eu de très mauvais feedback sur Cambec, mauvais reviews sur internet (forum, google+, etc.) donc il était éliminé dès le départ.
Je suis allé chez BmwLaval, j'ai vraiment eu l'impression qu'ils cherchaient toute les excuses au monde pour ne pas honorer ma garantie. L'aviseur technique Sam ***** m'a demandé À MOI de faire des démarches pour savoir la date et le lieu précis de l'achat de la garantie prolongé pour savoir si elle couvrait mon problème.
Finalement, je suis allé chez Hamel, aucune discussion sur la validité de la garantie, rdv cédulé sur le champs avec voiture Bmw 328 2014 de courtoisie. Ils ont changé le gasket, changé l'alternateur de manière préventive car de l'huile s'était infiltré, le tout sans aucun frais, V***** l'aviseur technique, très courtois, connaisseur et professionnel tout comme le technicien qui a travaillé sur le véhicule. Il n'y pas d'autre endroit que je vais aller pour l'entretien de ma BM !
ca merite un vrai 5 etoiles.
service professionnel , equipe pasionnee et a l'ecoute.
je reste a montreal mais ca vaut le deplacement meme pour un changement d'huile.
on est pas juste un client avec un numero chez HAMEL BMW.
merci beaucoup !