If you want to be scammed, go here.
1) I bought a vehicle, the brakes needed replacing within weeks. Their excuse. "It stopped when we tested it"
2) multiple steering components needed replacing, some I paid for some they did
3) the E brake never worked right. I ended up paying for it. Just had the inspection renewed 1 year later. Same issue. Turns out the dealership used China parts. Not OEM. Unacceptable at a dealership
4) had our other vehicle in for over heating. Paid a lot to fix. Next day it's still overheating. The water pump failed right after. Checking the water pump on an overheating car is common knowledge. Wanted $3k+ to repair their negligent servicing.
DO NOT SHOP HERE. Go to Antigonish or Truro instead.
Fantastic customer service! Charles and Kate were amazing to deal with and they both overcame the hurdles we experienced on this deal. Thank you to Atlantic Dodge, but more specifically, Kate and Charles for your help in purchasing my new to me Civic. Cheers!
Salesperson at the counter very helpful. Took my order and confirmed next day delivery.
After looking far and wide for different Jeep’s we landed in New Glasgow and met Ashley. All I can say is WOW. She is one of the top reasons we decided to buy at Atlantic Dodge. She was open to alllll of our questions. Answered everything so professionally and was a BLAST to be around. My husband and I have purchased several vehicles over the last 10 years and Ashley was the BEST sales person we’ve ever dealt with. You have a GEM. Thanks so much Ashley. See you again in 10 years 😃
Kevin did extra miles, thank you! Helping me in an emergency in the middle of the highway, he was quick, informative, and resolved my problem. Recommend for their service!
I recently purchased my first vehicle from Atlantic Dodge and it was a great experience. Shortly after bringing the car home I noticed a few issues and brought them to the attention of the dealership. They had me bring the car in quickly and were very thorough in getting the issues taken care of. Everyone that I dealt with, whether in sales, reception, or service was incredibly helpful. I really value good customer service and this dealership knocked it out of the park.
Unprofessional and rude. Seemed rush to have us leave. On her phone the entire visit. Her name was Ashley. Would not recommend.
Sales people are very helpful and knowledgeable. Ask for Ashley.
Great place to work
Excellent service. Went in to potentially buy a used 2018 Ram and drove away in a 0km 2019 Ram Warlock. Steven was our salesman. Great guy.
Friendly staff. Knowledgable. Lots of inventory new and used.
They told my husband a price on a car and we looked on kijiji and they had a totally much lower price for the identical car at the same place
Made buying a new vehicle a stress-free, fun and exciting experience. A great team to work with.
Searched all over the Maritimes looking for a new truck, visited quite a few dodge dealerships but none compare to the service and friendly staff at Atlantic Dodge in New Glasgow. Tom is the man to see when looking for a new rig, I guarantee you will not be disappointed. Trevor the finance guru was a huge help and made the whole process easier than leaving work early on a Friday. Tom and Trevor are like the Batman and Robin of selling cars, will definitely be back for the next vehicle
This is my husband and my second truck and this was an excellent experience at Atlantic. We saw Trevor and told him we wanted a Warlock. Trevor asked what color and with in no time we were driving our new truck off the lot. Trevor goes above and beyond every time we are in always taking care of us. The staff at Atlantic upstairs and down are next to none, always looking after us.
Excellent sales team! No surprises and Full disclosure! Was an awesome experience buying from this team!
Amazing service!!! I was passing by New Glassgow to Fredericton when I heard a loud “woosh” noise on my Mercedes Sprinter van. I inspected the motor and couldn’t find the problem. It was an air leak somewhere. I called Atlantic Dodge and they said come right in. I pulled into their quick service drive through bay and the 2 very friendly and knowledgeable technicians found a seal had popped out of my turbo intake. They set it back into place for me. Unfortunately they didn’t stock the clamp that was missing on the seal but they sent me to a local truck shop that had the part where I was able to put the clamp on and I was on my way. Whe. I asked what I owed they said no worries and happy Easter!! Amazing. I want to but my next vehicle from there now!! Thanks guys. It was very appreciated.
I have no idea why my review says I'm Atlantic Mopar lol. My name is Lenny I just pick up my Brand new 2019 Ram 1500 classic over in a few short Days Tom (sales floor manager) and Trevor ( Business Manager) went above and beyond getting me into this absolutely AMAZING Truck from my 2012 Ram 1500. 5 stars is not enough for the whole team at Atlantic Chrysler I've been dealing with several Chrysler dealers in Nova Scotia the past couple of months. This crew is by far the BEST bunch of people I've dealt with. Honest, up front,professional yet leave you feeling like you are a part of the family. I will definitely be going back to deal with them and I highly recommend and will recommend these folks to anyone and everyone I come across that's looking for a new vehicle. A big THANK YOU to all of the Staff at Atlantic Chrysler for getting me into my first Brand new vehicle ever.
Sent an enquiry via their website and never got the courtesy of a call back or email. I was happy to come up from Halifax to look at it. You lost a nailed on sale here.. all you needed to do was tell me it was in good condition, had been serviced according to schedule and recalls. I would have come up, tested it, and likely wrapped up a deal there and then.
In response to the dealer's reply: I did the same website enquiry with a Halifax dealer (different manufacturer). Seemed to work fine - I drove my new car off their lot last night.
I have bought a Charger and a Ram here and had an excellent experience both times. Trevor was great to deal with. He is the reason I've taken my friends and family here to buy vehicles. I would definitely recommend coming to Atlantic Dodge.
We had the best time going through this process of getting our new car. so happy with all the service we got . The best place and worker .Highly recommend this dealership.
Dodge, Chrysler and Jeep dealership in New Glasgow. They have kept me a jeep owner since 2014. Tommy Smith is a great sales rep and will help you find what your looking for. Great response time and knows how to make a sale quick and painless. I can not speak to the service centre attached as I have not been there since the recently changed it over to new management. Im sure it was a good move as the last service centre and mechanics were terrrible. But as far as buying a vehicle goes this was the best service i had received. Trevor is also fantastic to work with when it comes to financials and paper work. Great customer service.
Nice vehicle, poor customer service.
Great dealership if you could actually get through to them by phone.
Bought a dodge caravan a couple years ago and every appointment for service has been a hassle. The last appointment they didn't even bother to call when the vehicle was finished being serviced - don't worry it's not like we took time off work to drive from Truro to have it serviced under warranty or anything! Will NEVER be back! Have your vehicle serviced elsewhere - Period!
Review
Overall very satisfied with experiece purchasing two 2014 Ram trucks from Atlantic Motors.
Would highly reccommend them to friends and family, great customer service and great feeling in the dealership overall.
What we found great was the fact that you could talk and ask question to all of the sales people even thought is was not their sale.
Thanks again!
Custom Ordered Wrangler
Sherri MacDonald was awesome to deal with. She answered all of our questions and when we decided to customize our Jeep Wrangler she passed us on to Christian Barret. We went through the ordering process with Christian. After our 42 day wait for our Jeep to arrive :( , we dealt with Trevor Battist. Everyone we dealt with at Atlantic Dodge Chrysler Jeep have been more than helpful and we will be back when we buy our next Wrangler!