Good looking dealership with lots of inventory. Staff are very nice as well. A very pleasurable buying experience!
⭐ 0/5
Extremely disappointed with the service at Crown Honda. My experience started off poorly when their drive-thru was non-operational. I waited for 5 minutes at the entrance, the doors opened but cars were parked inside, preventing me from pulling in. I ended up parking in one of the spots and walking in.
Despite arriving on time for my appointment, I wasn’t greeted for at least 10 minutes. After finally speaking to a service advisor, I was told they would meet me in the guest lounge to sign a document. No one ever showed up. At no point did they ask whether I would be waiting or leaving the car, nor did they inform me of how long the service would take.
After speaking with the service manager, she followed up with the advisor and updated me on the status. However, when I finally received the vehicle, the maintenance minder hadn’t been reset, and the service record showed 32,500 km, even though the vehicle had 33,888 km on it. Isn’t this sheer negligence from beginning to end?
The list goes on - dripping oil from the brake fluid container!
The lack of communication and attention to detail was shocking—roadside oil change shops provide better service! Definitely won’t be returning.
We recently purchased a Honda Pilot from Crown Honda, and we couldn't be happier with the experience. From the moment we walked in and greeted by Shayla Marques, the product advisor, who was friendly, knowledgeable, and made us feel at ease. She took the time to answer all the questions about the vehicle.
The sales manager, Myles Genido, was also very helpful and ensured that the entire process was smooth and efficient and made sure we were comfortable with the purchase.
I would definitely recommend Shayla and Myles of Crown Honda at McPhillips to anyone looking to purchase a new Honda vehicle.
Thank you Shayla!
I had a fantastic experience at Crown Honda. My product advisor, Kyle Cruz, was incredibly knowledgeable and took the time to understand my needs and preferences. I appreciate that he didn't push me into a car I wasn't sure about; instead, he presented various options and encouraged me to test drive different vehicles and explained each one in detail to help me choose the best fit. Kyle also provided tailored recommendations for tires, accessories, and maintenance products.
Additionally, Farrah from finance made the final steps of purchasing my vehicle smooth and straightforward. I highly recommend Crown Honda at McPhillips!
We had an outstanding experience buying our new car at Crown Honda Mcphillips. From start to finish, the service was top-notch. Our product advisor, Kyle Cruz, was incredibly knowledgeable, patient, and went above and beyond to ensure We found the perfect vehicle that met all our needs. Their attention to detail and professionalism made the process seamless.
A big thank you to the Sales Manager, Ryan Cipriano and Financial Services Manager, Glenn Alcantara, for overseeing everything and making sure everything went smoothly. The entire team made us feel valued as a customer, and We couldn't be happier with our purchase. Highly recommend Crown Honda Mcphillips for anyone in the market for a new car.
Shayla Marquis was great and upfront. She provided all the information regarding our options in regards to the vehicle and warranties. Although the colour we wanted wasn’t available in the lot she worked hard to bring the vehicle in and kept us up to date on everything.
We are very pleased that we went to Honda Crown at 2610 McPhillips St, Winnipeg, MB. The staff was very nice and polite. Special thanks to SHAYLA MARQUES who helped us choose the car and also expedited the delivery two weeks earlier than expected. We are very grateful for her help and would like to express our sincere gratitude to her.
I came in on a Saturday afternoon to test out a car. I was greeted with smiles and introduced to Kyle Cruz. Kyle was great. He answered all of my questions directly, was very upfront about everything and he strived to make sure that I was able to walk out with the exact vehicle that I wanted. The sales manager, Myles, was also a great help and noticeably offered any support he could to Kyle. Lastly, Glenn (from finance) was a pleasure to talk with and made the last step of procuring a vehicle simple and easy. This is an amazing team of people here. If you are in the market for a Honda I would definitely recommend Honda McPhillips and to work directly with Kyle Cruz.
Purchasing a Honda CR-V from Crown Honda McPhillips was an unforgettable experience, and I truly cannot thank this amazing team enough. From the moment I walked through the doors, I felt like I was in good hands. Shyla Marques, my sales adviser, was an absolute gem. She made sure every one of my questions was answered with patience and expertise, and never once did I feel pressured. Glenn, the finance manager, made the entire process so much easier than I expected. He explained everything clearly, making sure there were no hidden surprises, and truly had my best interests in mind. I also want to give a heartfelt thanks to Ryan Cipriano, my friend and the sales manager, who went out of his way to make sure everything was perfect. What truly stands out is their incredible after-sales support. They didn’t just stop at the sale; Shyla and Ryan have consistently followed up to check how the car and I are doing. They’ve reassured me to contact them for any future maintenance, making me feel even more confident in my purchase. Without a doubt, I’ll be coming back to Crown Honda McPhillips for my next vehicle, whether it’s to buy again or trade in. If you’re looking for a dealership that genuinely cares and delivers on every promise, I highly recommend Crown Honda McPhillips. They turned what could have been a stressful experience into one of the best decisions I've ever made.
We recently bought two vehicles from Crown Honda McPhillips. The first purchase went so great, we decided to buy our second vehicle from them as well! The customer service was excellent, Deem Calupaz was awesome to work with! He was incredibly patient and took the time to answer all of our questions thoroughly. He helped us find the best deal, ensuring that we felt confident and satisfied with our purchase. The entire process was efficient, and we never felt rushed or pressured. Thank you to Deem, Myles and Glenn for making the experience enjoyable! We highly recommend Crown Honda McPhillips to anyone in the market for a new vehicle!
Love my new 2024 Accord Hybrid 🩷
I used the message feature on the website and Shayla messaged me back the same day. I spoke with Shayla about purchasing the white Accord and we made arrangements for me to come down and test drive it.
Shayla went above and beyond and came in on her day off as I wasn’t able to come in on another day that week.
The transition was seamless with my trade in and Crown gave me a fair deal for my previous car.
I would highly recommend this location. I live at the complete opposite end of the city but I am very glad I ended up buying a car from this dealership. All the staff are really nice and I will probably make my way down there for maintenance as well.
Thank you Shayla!
I recently purchased a vehicle from Crown Honda, and I had an outstanding experience thanks to Shayla Marques.
She took the time to understand my needs and preferences, and was very patient with all my questions. Her professionalism and friendliness made me feel valued as a customer.
The dealership itself is well-organized and offers a great selection of vehicles. The entire staff at Crown Honda was courteous and efficient, ensuring everything went off without a hitch.
While my experience with the purchase was exceptional, the quality of further service is yet to be determined. However, given the high level of customer service I received so far, I am optimistic about future interactions.
I highly recommend Crown Honda and especially Shayla Marques for anyone looking to purchase a vehicle. Thank you, Shayla, for making this such a positive experience!
Thank you so much to Shayla Marques for taking such a great care of us. She and the entire team went above and beyond to answer our questions and ensure we have all the information before we purchased our Honda. We appreciate the kind and attentive approach that was provided to us. Highly recommend this branch and specifically Shayla as a product advisor.
Recently, I purchased a car from HONDA, and I am extremely satisfied with my experience. From the very beginning, the staff were friendly, professional, and ready to answer all my questions. They helped me choose the perfect car that meets all my requirements. The purchase process went smoothly and without any issues. I would especially like to mention Deem, who assisted me at every step, demonstrating a high level of service and customer care. I recommend HONDA to anyone looking for a quality car and excellent service!
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⭐️⭐️⭐️⭐️⭐️ Highly Recommend!
We recently bought a new Honda CRV from Crown Honda McPhillips, and the entire process was fantastic. Mr. Rishab Giri, Product Advisor from Crown Honda, was exceptional. He is knowledgeable, cordial, and provided us with detailed information on all the vehicles. He gave us plenty of time and attention to ensure we chose the perfect car for our family.
The staff at Crown Honda McPhillips dealership were also very friendly and welcoming. We are very satisfied with our experience and highly recommend Mr. Rishab Giri and Crown Honda McPhillips to anyone embarking on their vehicle purchasing journey.
Bought a beautiful 2024 Red Si today could not be happier thanks to the Excellent staff!! Very helpful Salesman Earl Fidelino he made the process soo easy and their financial team!
HONDA HAS THE WORST CUSTOMER SERVICE I HAVE EVER SEEN FROM A COMPANY. DONT EVEN BOTHER CALLING HONDA CANADA CUSTOMER SERVICE!!!
I have a 2018 Honda Civic Sport Touring. I bought it brand new from this location. Have had way to many issue to list on here. One example is; my car has plastic front wheel liners and felt ones in the rear. Every winter they get distored and are pretty much falling off my car but they won't cover them under my extended bumper to bumper warranty.
Also Honda has been having a lot of recalls on vehicles that have been labeled as increased chances to cause a crash.
Big thank you to Shayla Marques thank you for helping me find the right car at the Honda dealership. Your hard work and patience made everything easy. I definitely recommend
to other people and find you in the future if I need another auto 😉❤️
I just bought my vehicle from crown honda. Thank you so much Shayla for all the help and guidance. She is such a wonderful person. All the staff made us welcomed and comfortable during visits. Shayla was very transparent, knowledgeable and took the time to explain about new vehicle and comparison with other models.
Thank you all the team and specially Shayla.
I would recommend everyone to visit Crow Honda if you are planning to buy a new vehicle.
Crown Honda is our go-to dealership. All the staff make us feel welcome the moment we step inside the building.
Our sales agent, Deem, provided excellent customer service. He went above and beyond to help us choose the right car that suits our needs, budget and preferences. He explained the details of our purchase completely. He answered all our questions promptly and put our worries at ease.
Deem is very professional and no matter how busy he got, he took the time to check on us while we were still deciding which vehicle to get. He gave us several vehicle options to compare cost, features and functionality. He guided us every step of the way.
💌 DEEM 😅 DEEM and DEEM🕺
Really awesome guys. If I share my story I went so many car dealers store but I was not going to buy car because salesman don't have ethics some are liers some are rude.
But if I talk about DEEM seariously He is man of his words and I like his way of presentation he is very helping person and we buy two cars from him within 15 days because of his nature, way of dealing, good listener and person with great patience.
Deam chill bro you are man of your words 🥂
Dealing with Shayla Marques at crown Honda at McPhillips st was the greatest pleasure ever.
She is very knowledgeable about every aspect of cars. It was only because of her that our family thought seriously and managed to get our new CRV sport . She is simply an absolute blessing, making such a huge decision of buying a car a simple, enjoyable, and easy task. We really can’t thank Shayla enough for all the tremendous help, care, and concern that she continuously provides to all her customers before, during and after sales.
Big thank you to Deem Calupaz thank you for helping me find the right car at the Honda dealership. Your hard work and patience made everything easy. I love my new car and I'm really grateful for all the effort you put in to make sure it was exactly what I wanted. Thanks again for your awesome help!
Never get your vehicle upgraded from crown honda , get rust protection plan of $1100 .
If you want to do undercoating of your vehicle, do it yourself . Don’t come to dealership for rust proofing or undercoating.
They dont even wash the vehicle before undercoating the vehicle.
Appreciate both Rishab and Glenn’s help on my second Honda from Crown! The patience and friendly nature from both guys is the reason why I came back! 100% recommend!
From the moment I walked into the dealership, I was greeted with professionalism and warmth.Deem guided us through the entire process with expertise and patience. He listened attentively to our needs and preferences, helping find the perfect vehicle that fit both our budget and lifestyle. His knowledge about the different models and features was impressive. Moreover, the experience was seamless and efficient, thanks to his attention to detail and dedication to customer satisfaction. Overall, I highly recommend Deem and Ferra at Crown Honda for anyone in search of a new car. Their exceptional service and expertise truly set them apart, making the car-buying process a breeze.
First purchase of a vehicle from Crown Honda. Our product advisor Shayla was quick to respond to our questions and was very pleasant to work. The other Staff we met were very friendly and ensured our needs were being taken care of. A big thank you to Glenn in the Finance Department as well who was very thorough and provided lots of insight and helpful hints making our buying experience enjoyable. This is the 3rd Honda Odyssey we have purchased with the first 2 lasting more than 25 years combined and over 700,000 km's. Buying another Honda Odyssey Van was an easy decision for us.
This honda dealership in Mcphillips exceeds my expectations . All the person that working in this dealership are very helpful, nice , friendly and knowledgeable in their products. I would love to take this opportunity to say thank you so much to CAROL ENANO for all the help and the time she spend with me and my family to explain all the things that i need to know to make my vehicle purchase a smooth and memorable experience .I would definitely recommended 100% this Honda dealership and Carol Enano for the next vehicle purchase..
Thank You Crown Honda
I talked the salesman Earl from Crown Honda and got a new CR-V. His service was very satisfactory. He provided useful information about the model, trims and finance. I felt welcomed and comfortable talking to him as well as other employees in Crown Honda. They didn’t push their optional packages on me and they were pretty cool when I asked to not have any additional coverages.
Not much to say about the car. It’s Honda and we know their cars are reliable. So yeah, definitely a 5/5 stars.
So happy to deal with Crown Honda in McPhillips . My agent Carolyn Enano is so fantastic, helpful and very knowledgeable about the whole process. If you need someone for your brand new car don’t hesitate to contact her.Glenn Alcantara is awesome too as well as the whole staffs.This is how you do business! Good job guys😊Now, ready to take the road with the brand new 2024 CRV sports🚘
I had the best experience buying the 2024 Honda CRV at Crown Honda. Everyone seemed to be very welcoming in the dealership. Deem Calupaz was the one who helped me with my purchase, he was very friendly and accommodating. I walked-in that day, mainly to ask how long it would take to get the specific trim and color that I wanted. Deem have assisted me to ensure that I'm getting the vehicle that I really wanted and was knowledgeable in answering all my questions. Farrah Abarquez from finance was also very helpful in finalizing my purchase and thorough with explaining different options to protect my new vehicle. Farrah was very prompt in answering my follow-up questions through emails. My overall experience was great. I am proud to be part of the Honda family and glad I made my purchase at Crown Honda.
Purchased a 2024 si with the help from Earl. Earl was very knowledgeable the vehicle along with about pricing on financing and other payment plans and made my purchasing this vehicle at ease . Best experience I’ve ever had especially the community at crown Honda! thank you again Earl for helping me purchase this car!
We were out looking for a new SUV and stopped in at Crown Honda on McPhillips. I immediately felt comfortable with the Salesman Divlaj Randal’s. He asked all the right questions on what we were looking for and his suggestion of the 2023 Honda Passport TrailSport AWD was exactly what we were looking for.
We had a 15 year old vehicle that they put up on auction for us. The estimate range was exactly what I had been researching so they were right on with the price. That made me feel they were an honest and trustworthy dealership.
Andrew the Sales Manager was very present during the sale process and started the paperwork when we went to pick up the vehicle. They provided a vehicle to get the insurance and took pictures and introduced the whole team to us.
The Finance Manger Utshab Utchal ensured we had all the paperwork and warranty documents.
They went over all the features in the vehicle before we left with a full tank of gas.
I would highly recommend them if you are in the market for a vehicle.
Very friendly and approachable staff especially Shayla and Glenn who made our transaction smooth and hassle free. Provided us with exceptional customer service that’s why we have been their loyal customer for the past 3 vehicles we owned. Highly recommended with excellent quality service.
got a call and an offer from Honda regarding my 2021 CRV Sports if i can upgrade it with an to a CRV 2024 sports, weighed all my options and was able to talked with Shayla, one of their sales associate who is very professional and her knowledge in the business is profound, Shayla and Ryan(Branch Manager) met my expectations more, to be able to explain my needs versus my wants, more so with their financial associate named Farrah. Well deserved to recommend this branch and experience to my friends.
Picked up our new vehicle and couldn’t be happier. Thanks to Deem and Glenn who made the process simple and easy from start to finish. No pressure sales, got exactly what we wanted. Staff was always asking if we needed help as soon as we walked in the showroom. Welcomed back to the Honda family!
Recently purchase 2024 CRV sports and it was a great experience. The entire process was seamless. Ryan gave us options which helps us to meet our wants based on our financial status. Farrah and Shayla did a great job as well on explaining everything about our purchase. Was completely impressed with their professionalism and customer service. Will recommend them for sure!!!
I purchased a 2023 Honda civic sport with the help of Shayla, she was wonderful and super helpful throughout the process!! She walked both me and my parents through the numbers and plans we could get since it was my first time buying a car. The costumer service skills with everyone at crown was top notch. I’ve gone to many dealerships in the city and I am glad to have bought a car from crown Honda. The whole experience was amazing and everyone on the team were too kind.
Ask for Darryl.
Always the BEST experience with these guys! If you go in, ask for Darryl, he's the nicest salesperson you'll ever meet.
Instead of trying to rip you off, these guys try to get you a good deal, especially Darryl !
The mechanics are really friendly and nice, all the other staff are AMAZING. But Darryl is the nicest dude ever, no one is better than him. He's a boss.
Purchased a new vehicle with the help of Lester about a month ago and couldnt have had a better experience! He was very knowledgeable and helpful with answering my (many) questions. Super personable and non-pushy as well. Had everything ready very quick and willing to accommodate my busy schedule! He went above and beyond and continues to check in on how my car is doing for me! Would recommend :)
Lester Garcia just sold my wife and I a vehicle at this dealership and the experience was second-to-none. From the moment we walked in the door we were welcomed with open arms and very quickly we felt as if we were being treated like family. I won't hesitate to go back for our next vehicle and recommend to all of my friends and family!
I had a great experience with Angela at Crown. I never felt pressured to purchase a car, and she was knowledgeable about the cars, and friendly and personable as well. Definitely the most stress-free experience I've had at a dealership!! When we're looking to replace my husband's old Toyota we'll head straight to Angela for it. Thanks Angela!!
We are new customers at Crown Honda and had a really good experience. Compared to previous purchases at competitors, this was night and day. Lester was great to deal with. We did not feeling pressured or rushed into making a decision. Meanwhile, he was readily available to answer any questions and always replied in a timely manner. Would recommend the Crown Honda team in a heartbeat.
First time car owner! Super happy with the service. Paul was super helpful, knowledgeable and nice. He made the process easy and not scary. Glenn was super quick with financing. No pressure at all. Thanks Crown Honda !
First time at Crown Honda on McPhillips. Seems like a well run organization. I came in for a simple tire swap. Pros: cookie cutter Honda peace of mind, efficient and pleasant counter staff. They washed my car. Cons: and i am nit picking here... there is music blaring constantly from the showroom. Burning Down the House at 745am is not what anyone needs. They have a great customer waiting area with fireplace and TV...neither of which are turned on to enjoy or keep us entertained. I was not directed to a place to grab coffee like other Honda dealerships. Those things would have made my experience better. But overall i was very pleased with Crown Honda on McPhillips.
I purchased my new civic turbo coupe ex from Lester yesterday, and I can assure you my experience was amazing! No frills, no gimmicks, honestly works with you to figure out what YOU want, not what they think you should have! The level of professionalism and customer service from EVERYONE there was exemplary!!! What are you waiting for, go see Lester ( and Glenn in finance ) and get your car today! It was just that easy!! The manager is wonderful also! :)
Amazing experience. I had the pleasure of having Roksana as my salesperson and she is kind, caring and genuine. I strongly recommend seeing her for your needs! As well I had the pleasure of having Ronnie as my finance manager. Very professional and I was extremely happy! Crown Honda exceeded my expectations. Will for sure be back in the future for my next Honda purchase.
We recently picked up a used 2011 odyssey exl-nav and had the pleasure of having Andrew Jackson as our Product Advisor. Not only was Andrew friendly, 'funny' :), and attentive; when encountered with a question he didn't know the answer to, he ensured he found the correct (and accurate) answer for us. I appreciate him taking the extra time to get to the bottom of things, as opposed to assuming or making an 'educated guess'.
Everyone else at the dealership was friendly and smiling; which ties into the overall atmosphere - also there was always a cup of coffee available to drink.
Thanks Crown Honda Team for making our experience an easy and welcoming one!
First of all i really love Honda cars and I am happy to own one and Thanks to Crown Honda for a great service. specially to people that helped me searching for the write car for me! thanks to this people Jeff Jimena, Jack Reeves and Kevin for helping me go through all the navigation to my Honda Crv. Thanks Crown Honda Your the best!
I had a pretty bad experience elsewhere and these guys made sure it wouldn't happen again. Thanks for all your help, Jeff J! Not to mention that I'm suuuuper happy with my car now and that I know I can ask him for help whenever I do need it :)
Jack and the Crown Honda team are awesome! Drove from Calgary just to deal with them and the experience was great :) def recommend buying a vehicle from here if you want a great deal and product!