2019 toyota tacoma make sure you get a written quote from these people .their word means nothing . if i could give them less than 1 star i would
They have always provided me exceptional warranty service for my Tacoma, thank you 😊🙏
Great experience Curtis was very accommodating and trustworthy. Would recommend to a friend.
Awesome staff and people. They helped me get into a wonderful used Toyota Camry, and I've had great experiences with their sales department as well (Curtis was the best in my opinion). Great, friendly, non-salesy staff that makes you want to come back again.
I highly recommend this dealership. I recently purchased my third vehicle from them. The staff from sales, administration to management are all so fantastic and professional and have made every experience a great one! Most of all I trust them and have been so happy with all my vehicles.
Great experience, professional staff and friendly support and service. They gave me a peace of mind and left me alone with car to decide which I never seen this in any other dealerships. Usually they stick with you like glue until your brain is washed and getting numb. But in valley Toyota you are absolutely free and comfortable. Manager of used department Dustin he is well educated and knows how to run the business. I do appreciate all the staff kindly specially Shauna. Highly recommended Vally Toyota in Chilliwack ,BC.
Wonderful service and attention from Caleb! Great car purchase experience!
Great experience and friendly support in buying a highlander hybrid for the family. Will go back for our next vehicle purchase when this one wears out, but that may be a long time from now since we bought a Toyota!
Curtis in the Service Department helped us out tremendously! I had some questions about an 06 Toyota Tacoma and he went above and beyond to try and answer all my questions. Keep up to good work! Thanks, Expo Auto.
Very good service and the they don't treat women like they are second class citizens the way other dealerships do.
An amazing experience!
We have purchased several times from Amanda. That experience has always been first class. Our parts and service experiences have also been positive. Our regular service appointment today turned out to be over and above!
We arrived and checked in. We were going to wait because we are from out of town. While there, I asked about the cost of a wheel which I had scraped on a curb. The parts manager overheard my question and asked where our vehicle was. He went and had a look and found an issue that is being dealt with by warranty. The wheels would be replaced free! Yippie! All we had to do was make another appointment when they came in.
Sitting in their very comfortable waiting area (complete with Wi-Fi), the manager came over and asked if we had some time. Turns out he had two wheels in stock, and was prepared to install while we were there.
I have to say that we were already impressed with our three sales experiences. Valley Toyota has great products and a very liberal trade-in process. The business office is efficient and ensures you have everything you want and need before you leave. And service has always been attentive, polite and efficient. Today was our first parts experience. I have to say that it was exactly in keeping with the other experiences. Excellent!
New or pre-owned, you really do owe it to yourself to give these people a try. I’m sure you’ll find the same thing that we did. We won’t ever go anywhere else.
I recently bought a truck from these guys, and while I was impressed with the sales department, the service department and support staff is terrible. Once you’ve signed the papers, the service stops. Just getting them to put on the tonneau cover I bought was a struggle. And I had to pay for a paint pen that was supposed to be included in the deal. Ok Valley Toyota, don’t follow through with your part of the bargain and charge me for the paint pen after I just spent 50g’s there. I would not recommend buying a vehicle here.
I love my 4Runner and they were more than happy to negotiate a fair price is it based on my budget! Mandy was a phenomenal intelligent and informative sales representative. I highly recommend you visit her, you won't be disappointed!
Valley toyota is a great place to buy a car from. I just bought a corolla the other day. I had the transmission go on my previous suv. The bank was giving us a hassle for financing and I was left with no vehicle to use for a few days. They loaned me a car for the weekend until everything got sorted out with the bank and I drove away in my new car. If your looking for a great dealership to buy from go to valley toyota they will take care of you.
Very nice showroom. However they only seem to have inventory for run of the mill cars and don't seem to care about anything that's not a Corolla or Camry etc
Great experience here! Very friendly, helpful & efficient. Good experience.
Valley earns one star for it's friendly, kind, and helpful sales staff, but loses four stars for the crooks in the service department.
Our vehicle had the oil burning problem that a bunch of the Toyota 2AZ-FE engines had. Car was purchased from Valley and they refused to replace the engine under an extended warranty program despite it needing more oil top-ups than fuel. They stated that, "the oil burning is typical at this mileage," despite performing poorly on their own oil consumption tests.
The story ended at OpenRoad in Abbotsford a while later, where they honoured the results of the oil consumption tests performed at Valley months earlier, and replaced the engine even though the warranty was expired. We take all our business there now and would recommend you do the same.
My first service on my 2020 Corolla..friendly staff and nice dealership environment..🙂
What a great experience at #valleytoyota! I felt welcomed from the moment I walked through the door, till I drove off in my new car. Amanda Durie was helpful, friendly, and trustworthy. I felt as if she was there to help me find the best fit for my life, not just to sell a car. Arshe in the finance department took his time in helping me, and ensuring I understood all my finance options. Niels and Dustin did get on my trade in and made that process seamless. I would recommend #valleytoyota to anyone interested in purchasing a car now or in the future.
When we were surprised to find out twins were on the way and a family of 5 wasn't going to fit in our Tacoma, we went to Valley Toyota for a Sienna. The team there was knowledgeable with great advice, very friendly and we felt like part of their family. Highly recommend Valley Toyota for anyone in the Fraser Valley and beyond when looking for a new or used vehicle.
Great service! My wife purchased a Rav4 this past Saturday from Valley Toyota. Rob was fantastic. Knowledgable, trustworthy, answered all our questions. All the staff at Valley Toyota were very friendly and sincere. She's very happy with her purchase.
Most reviews on here are after purchases; however, I think it is still important to write a review even if I didn't end up purchasing from Valley Toyota.
Even though I did not complete a purchase with VT, I was very impressed with the service received from Keenan. He was very informative and answered all my questions. He did not pressure me in to rushing a decision and was willing to be flexible with me as I determined what we were looking for in a pre-owned vehicle. He was also diligent about reaching out to me as new inventory came through. I would definitely recommend VT and Keenan Grant if you are looking for a new or pre-owned vehicle.
Great prices. Great people great service. Highly recommended. Bought my 2015 Nissan Rogue here could not of had a better experience
Great customer service here every time I come. Employees are friendly and helpful.
This dealership was great! Excellent and fast at communicating upon ordering my 2020 with no issues and discussed every one of my concerns before having to drive 3 hours down and pick up the vehicle I hadn't even test driven yet! Will definitely always recommend and hopefully go back for regular servicing! Gave me a great trade in value as well
Amanda and Stacy were both great people to deal with. They walked me through getting preapproved and gave me a value on my trade before I came out, just to make sure I didnt waste my time. I didnt feel any pressure from the sales team and I knew it was the right vehicle for me, not because I was told it was but because it actually was. I honestly cant reccomend Valley Toyota enough, the warranties they offer are awesome and their vehicles are even better.
Got my first car here and it's great!
We just purchased a used Hybrid Highlander from Alain and the team at Valley. The entire transaction was probably our best car purchase experience ever. We searched for a while to find the right car, and travelled out from Vancouver to make this purchase - absolutely no regrets. From the first phone call, to negotiation for price and trade-in value, to delivery - excellent respectful service throughout. Shop with confidence - we can recommend them fully.
Love this place, the people are very friendly and supportive! The know everything about the Toyota cars and much more!
Fair prices! Good service
Keenan was awesome in helping me pick my 2019 Toyota Corolla! Niels the sales manager made everything go by quick and Arsh explained all the financial terms in a way that made perfect sense. Overall super happy with my purchase and will be back to trade up into another vehicle down the road. Fantastic experience @ Valley Toyota
Terrible service from this dealership. Service quoted was accepted and then was $400.00 over price quoted. Charged 200% markup and more on parts. Vehicle was dirty and parked at the back of the lot. Service personnel was rude. Service manager said that a "master technician" worked on our vehicle, as if somehow that was such a privilege that we should be grateful. So unhappy and will not go back and tell everyone. If possible I would give no stars.
I have to admit I was impressed. We didn't end up buying a car here but this was the most professional dealership we dealt with. The sales representative that we dealt with was honest, helpful and knowledgeable. The vehicles were clean and in proper condition for viewing, Many others were not.
Great service from them! Thank you for finding and fixing what was wrong!! Thank you for washing my car as well. Feel confident servicing my car.
Very friendly and informative staff. We had some vehicle issues on a roadtrip and a mechanic quoted us $500 plus labor to fix it. A quick call to Valley Toyota and we were quoted $160 to fix the same issue. Very knowledgeable staff and just really nice!
Great sales and service department. I moved to Chilliwack in 2013 and have taken my vehicle to Valley for service almost all the time, and times I went elsewhere I regretted. My old 96 4Runner is well, an old truck and when they quote me a price for service to stick to it although the time required to do even a simple service is never as fast as my 2018 Highlander. They also will order aftermarket parts or you can bring your own and they will install them. We all know how much a simple Toyota clutch costs from Toyota versus an aftermarket clutch and this make the pricing very competitive,
Staff were personable and attentive without being pushy, and we were allowed to test drive without a backseat sales agent along for the trip. I did not end up buying a car just then, but this is where I will go when I am ready to buy.
This was a very positive experience all around!
Staff were personable and attentive without being pushy, and we were allowed to test drive without a backseat sales agent along for the trip. I did not end up buying a car just then, but this is where I will go when I am ready to buy.
This was a very positive experience all around!
I am happy with my Avalon purchase, staff very friendly and helpful. Service Department different story. I took my Truck in for an oil change and specified synthetic oil but after I saw the price on my invoice I phoned them and found they had used regular oil. While they redid the change at no extra cost still the hassle of going back and waiting again. With my Avalon first service I asked for the tires to be rotated but this was not done, probably could go back and have it done but not worth the time loss. Not sure what to do going forward with mandatory warrtanty service on my Avalon.
I have purchased many high end vehicles before and I just want to say that this was by far the quickest, easiest transaction to date from start to finish!!! Michael was absolutely amazing in every aspect and went beyond to help me out and find what I needed ASAP! When I arrived with my son Michael and Alain were ready and waiting! Alain was amazing going over the vehicle with my son and made it so very clear that he is there for us anytime we have questions! Michael and Alain 10 starts to you both and I will be back to this dealership because of you! My son was so excited to see his new 2019 Tacoma TRD!! Thank you for making this happen!
I didn't have work done on my truck, but I was concerned about an estimate I had for the brakes on my truck. I talked to Larry first and then he introduced my to the service manager. Both were very courteous and helpful. They wanted answers to my concern and went the extra mile to make sure I was satisfied. I am very happy with the response I received.
Thank you to Jayden, who got me into my new ride with no hassle, no pressure and quickly. Very pleased with the entire transaction, from being welcomed on the lot to financing with Shelly.
Best car buying experience ever. Mostly like buying a car from a friend. Only little bit of sales.
Excellent service. New tires and alignment done in fantastic time.
We have bought several vehicles from the Chilliwack Toyota Dealership ,and they are fabulous! Always a pleasure to deal with.
We bought our Rav4 hybrid from Valley Toyota. Aris helped us with all the details of choosing the right package and features for us. He emailed us Toyota videos to keep us in the loop about all the new car features. Stacy in the financing department took the tine to explain all of our financing and leasing options. They made the entire process simple and were very understanding with all our questions. We had a great experience with everyone at Valley Toyota, we recommend them AND the Rav4 hybrid 100%
Last November I saw a Honda CRV on Valley Toyota's website that I wanted so drove from Port Moody to look at it. I was greeted by Keeran who was pleasant and not pushy (I half expected him to try and sell me a RAV 4!). The whole experience was smooth and pain free, from negotiating a deal with service manager Neils, producer advisor Keenan and admin for paperwork.
Long way to go but worth it. I drove home with a huge smile on my face, I love my car.
Wonderful service at Valley Toyota in Chilliwack! Ken Simpson at Valley Toyota in Chilliwack provided us with expert guidance with our recent vehicle purchase!
I went into this dealership the last 2 years now as a result of receiving a letter from them telling me they are interested in my particular Toyota for a trade in. They promised up to $5750 in cash incentives and vouchers only to discover the actual offer is $500. So the letter they send is a complete lie just to get your butt in the door and hope you have deep pockets. Neither of our Toyotas will be returning to their establishment for service ever again.
Wonder full place to be
Great, laid back dealership, younger sales staff, and not pushy at all. My wife and i enjoyed our sales person, and would totally recommend her. Her name was Tiffany; she knew her stuff and was all around very knowledgable and decent. If your in the Valley and want the best car product out there, go there and ask for Tiffany.