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Formule Subaru in Rimouski, Quebec

175, Rue Sainte-Anne
Rimouski, Quebec G5L4H2

No description available.

2022 2023 2024 2025
Please note that the finance rates below reflect the base model and may vary depending on the trim selection. For more detailed information on a specific vehicle, click here to generate your free cost report.

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How did we do?

Dominic Hébert

This has not always been the case at Subaru Formula but my last visits to this dealership have lived up to my expectations.

Technical advisor:

The advisor was attentive, professional and courteous. He knew how to interpret my request in relation to the anomalies encountered on my vehicle. He also showed himself to be skillful and qualified (nothing to do with his somewhat haughty and "smug" predecessor... almost contemptuous).

Technician:

The technician seemed interested and highly competent. He came to pick me up in the air of expectation so that we could validate together the issues related to the problems raised. He was attentive and gave me the happy impression that he was really concerned about the problems raised and that he was determined to give me satisfaction. He also shared his conclusions with me as well as possible solutions. It's quite unusual in our time, but so appreciated!

Parts Clerk:

The parts clerks are knowledgeable and have a good command of Subaru products. We don't need to explain for 10 minutes the part we need. Often, you don't even need the vehicle's serial number! They know exactly which part it is. Eric and Tommy are also quite "tight" in this area. That’s precious!

That said, even if I have not always been very satisfied with the services offered by this merchant, it seems that in recent years Subaru Formula has surrounded itself with better quality and more mobilized employees. I hope that these skills will last over time and will always ensure this level of quality in terms of service. I don't know how you did it, but please stay the course!

Source: Google

Jacques Michaud

Very bad experience regarding the replacement of the windshield on my 2022 Subaru Outback. The manufacturer's warranty stipulates that if there are no external signs of fracture, replacement of the windshield will be at the manufacturer's expense. At the beginning of January, first inspection carried out by the clerk and his supervisor who declared that there was no apparent sign of an external factor which caused the breakage of the windshield, so I would be given an appointment when the part was received. 1 month later, having not received any news, the clerk informed me that the policy had changed and that photos were necessary for consultation with the manufacturer. I checked and still no trace of external impact before my photo appointment today. After an hour of waiting I was informed that there would be a trace of impact not visible during the first inspection, so I must pay to have it replaced. I don't think I'll go back to this dealership, I've lost confidence.

Source: Google

Gabriel Amiot

Excellent after-sales service and very satisfied with the results. All of my concerns were well taken care of. Thanks to the whole team!

Source: Google

Claude

I was well taken care of. My salesperson, Danielle Dignard, took the time to explain to me how everything works.
I recommend.

Source: Google

Tig ger

Bought our "new to us" car from sales agent Danielle. Great personal service and perfect communication though different first languages spoken. Only downside was we nearly ran out of gas but caught it with 7km left to empty. Just an oversight as we got got caught up in conversation.

Source: Google

Simon Paquin

Excellent same day service. Friendly staff. A big thank you !

Source: Google

J-F Lacombe

Very nice experience as usual. Very bright and clean place. The price of after-sales service is a little high unfortunately. I recommend Pierre-Luc, he’s pretty smart 👍

Source: Google

Olivier Carré

Malentendu ou quelque chose à cacher ? Dans le processus d'achat d'un véhicule d'occasion chez ce concessionnaire, il avait été convenu qu'une inspection préachat de 150 points serait effectuée à mes frais. Après 3 jours d'attente, on m'informe que seule une inspection 30 points a été réalisée "car c'est uniquement ça qu'ils font sur des véhicules d'occasion". En prime, on a appris une usure marquée de certaines composantes (freins) comparativement à leur 1re inspection. Je me suis désisté du processus d'achat.

Source: Google

Marie-pier Lavoie

Nice welcome and good service!!
Very happy with my new WRX thank you to my seller Pierre-luc who listens to our needs I am on my 2nd BUBU and certainly not the last beautiful team thank you for everything 👌

Source: Google

Roland McCarthy

Very good service and very well received by helpful people, my next car is going to be another Kia

Source: Google

Benoît Laganière

Very nice home. Courteous staff. Nice atmosphere between employees and customers. Our Clermont Pigeon advisor is A1 and really cares about helping and serving his clients well. Thumbs up to the cube!

Source: Google

Giampaolo Novarini

A respectable car dealership...

Source: Google

Christel de Vries

Wonderful and honest service

Source: Google

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