Although I did not end up buying a Nissan I will say, Superior Nissan rates highly as a dealership to consider for a new vehicle purchase . They spent the necessary time during the sales process to go over the vehicle I was interested in and answered all my questions . Their approach was refreshing when compared to some of the other dealerships I visited. Superior Nissan is worth a visit if your looking for a new Nissan.
I drive a Honda civic and I was at this Nissan dealer in Sudbury. The person I talked to was informative about a price on a Nissan pathfinder
Ron cook and Carmen blonda very nice. And helpful. I am driving a 2013 nissan rogue.
Purchased a 2019 Acadia Denali. Great experience dealing with Ron and the rest of the staff. Would recommend dealing with them if your looking for a new or used vehicle. Thanks again for taking great care of us!
I bought my car from here and have been getting it serviced every 6 months for the past 10 years. (oil change which includes an inspection) So I asked about the filters in the car because I assumed they would be checked and they said oh yeah we will let you know when they need to be changed. That’s strange because not once in the 10 years I’ve been bringing it in have you mentioned anything about the filters. Not once. I checked and changed them myself because the air filter was black. (assuming since it had been under warranty for 7 years they would’ve changed it) these guys are awful. I don’t even know why I still trust them with an oil change honestly they usually take 4 hours to do it and then I still end up waiting when I get there.
Sales department was great when I bought my PRO4X.
The service department is why I traded it in and switched brands.
Never again.
Super disappointed in the service. Decided to take a chance on this Nissan dealership after previously having a bad experience at another one. Booked an appointment for an oil change and after sitting in the waiting room for an hour and twenty minutes I saw my car outside. When I went to ask the service desk if it was done I was told it hasn't even been taken into the shop yet. It's been 2 hours since I have arrived with my car for a scheduled oil change and i am still sitting in the waiting room. I am officially done having my car serviced at Nissan. Will only be returning to a dealership for warranty fixes. Truly not worth your time coming here!! Go somewhere else!
I inquired with Gary about their Nissan Z. I am a BC resident, and while I ended up finding a Nissan Z here in BC, Gary was respectful, honest, and forthright with the process - dealing with him was a pleasure. I wish him and this dealership all the best.
Absolutely BRUTAL service from the Service department to head of operations. Brought my Rogue in which I bought from them to be serviced for a faulty censor on the dashboard. My appointment was for 10am waited til 11:20am and went to ask how much longer it would be only to see it hadn't even been moved into the shop yet. So they wasted an hour & 20 minutes of my time for nothing. Then called to complain and was met with ignorance and was denied the ability to speak to the Manager. Do yourselves a favor and if possible DO NOT waste your $ and time with these people. They don't care. They seem to think everyone has nothing better to do with their day but sit & wait for them. This is the 3rd time I have had total garbage service from them. The best part of this experience was that I didn't have to give these crooks another dollar of my hard earned money. Totally brutal!!
Love the sales team but the service department needs a minimum of 1.5 hrs to do an oil change. Was told to come first thing in the morning, took time off work, drove for 45 mins, got gere at 8.01am. Surprise! Was told its still 1.5 hrs. Worst decision we ever made to prepay for these oil changes.
couldn't give me the details of the new car, Interest, and tried to offer me a used discontinued 2014 dodge dart.
They didn't even know that Nissan was back to making versas Instead of just being nissan note.
Got the name wrong and someone else was approved.
Took almost a month and didn't respond when asked If there was any news.
yeah, and my credit score Is 672... making good money at a job I have been at for over a year and have other lenders were giving me pre-approvals. So, yeah.. I'll take my business there that already know about the car. Incompetent Is the best word to say It.
Had a wonderful experience buying our new Nissan Murano - Ron was professional and pleasant to work with. The finance manager Gerrit made it all quite smooth for us. We love our new ride!
I have been dealing with Superior Nissan in Sault Ste Marie Ontario for a number of years. My sales agent Ron Cook has been a god send working to find me the Rogue that best suits my needs as a Grandma, and traveler. Merry Christmas to you Ron and staff at Superior Nissan...
I have purchased my last eight vehicles from Superior Nissan (formerly Cambrian Nissan) and have been thoroughly satisfied with the service there. From the sales team (Ron Cook) to the service dept. I have found them very easy to deal with.
I have been buying nissan vehicles since 2000 and have only dealt with Ron Cook in all my purchases. He is a great salesman and even a better friend. I continue to purchase only nissan products and only deal with Ron.
I had a wonderful shopping experience with Leo getting my 2022 Nissan Kick! Leo made me feel comfortable during the entire buying process and kept me informed with all the options available to me. Nissan was also able to have my vehicle ready for me so that I did not need the rental car I had reserved for a trip. They walked me through the buying process with care and ease. I am very happy with my purchase and excited to continue my relationship with Superior Nissan in my future car buying!
Have had brand new Rogue SUV for over one year now. Drives awesome and has been serviced by Superior Nissan a few times. Nothing but positives from this dealership, from service, cleanliness, hospitality, and overall pricing. Thanks to the whole crew at Superior Nissan. Hoping to bring more sales your way!
Superior Nissan sold me a great vehicle the Nissan Sentra. It has been a pleasure to own and has great city and highway mileage. The staff at Superior Nissan is top notch and has been a pleasure to work with from the Sales team to the Service team. I would definitely purchase another vehicle from Superior Nissan again.
Absolutely loved working with Allie to buy my new Rogue. I told her what my wish list was and she delivered on everything. The process was seamless from start to finish. I would recommend her if you’re looking to buy your next vehicle!
I always get my car serviced here now for oil changes, winter tires, etc. The staff is always friendly and knowledgeable.
I had my brakes replaced due to a recall issue and had no problems. Thanks superior Nissan!
Shout out to AshLeigh in Fayetteville AR. Best buying experience I’ve had so far. She’s very friendly & knowledgeable. She treated us respectfully and eased the pressure of the car buying experience. Best of all…the car was for my mother-in-law. AshLeigh made the surprise moment so special. Thanks AshLeigh!
Absolutely horrible customer service NEVER buy a car here. They started my warranty 13 months before I got the car and never told me until the warranty was expiring in 3 weeks. Replaced parts on my own dime because the dealer ship where I moved to doesn't do other dealerships warranty work. Was taken advantage of for being a young woman buying her first new vehicle.
$129 just to look at something another Nissan dealer did wrong. Took my car down second line to Sault Transmission and problem was fixed for $50.00. Save yourself some money
Terrible customer service. Don’t provide quotes. When I went in there, was told I have full comprehensive warranty as per the papers from Steeltown. Things were a go. Afterwards, they do some work to the car, which is still having some problems, I get told that the year steeltown had on the the paperwork for the comprehensive warranty was a year off so I was left being expected to pay the $150. Completely blindsided really. Ended up going to steeltown and they gave me a cheque for their big mistake on their part. However, I’ll be bringing my Qashqai else where for services. Thanks and have a great day.
Don't buy a car here, don't get your work done here, you will just be disappointed.
Wife has a 2019 Qashqai. Worst car ever made. This place will find and way to avoid warranty work.
Have had nothing but problems with this car. My 2014 Ford Escape is a better vehicle compared to this lemon.
George Eldridge was amazing! He did everything I asked over the phone and all I did sign and drive!! Great experience at Superior Nissan! Will definitely recommend and be a permanent customer!!
Sad service the service at nissan has been poor for a long time for about 8 years so now I'm moving on
Excellent staff. The sales team went above and beyond. They helped me every step of the waY.
Not sure what ever happened to the service at Nissan but today was the worst experience I have ever had. Even a one star rating is too high. I have bought four expensive sports cars from them. Then I decided to sell my last car and in the mean time while I was deciding what to buy they sold me a used car. Then because I didn't rush into buying a new car right away the service spiralled downwards and I was no longer given the same respect or service. Today the service was atrocious and incompetent from both the service desk and diagnosis & repair shop. Sad to see a business go so far downhill from what it use to be.
This is the second Nissan I've bought from Superior Nissan, and I'm consistently impressed by their approachability and enthusiasm. Tim is great for getting you the best financing, and Lexi was everything you could want in a salesperson!
This is the second Nissan I've bought from Superior Nissan, and I'm consistently impressed by their approachability and enthusiasm. Tim is great for getting you the best financing, and Lexi was everything you could want in a salesperson!
This is the second Nissan I've bought from Superior Nissan, and I'm consistently impressed by their approachability and enthusiasm. Tim is great for getting you the best financing, and Lexi was everything you could want in a salesperson!
Very flexible and very understanding staff. Very supportive and willing to work with your unique needs. I bought a vehicle that didn’t come with Apple Car Play as a standard feature and they found a way to get it installed after purchase. Awesome people!
Very flexible and very understanding staff. Very supportive and willing to work with your unique needs. I bought a vehicle that didn’t come with Apple Car Play as a standard feature and they found a way to get it installed after purchase. Awesome people!
Like with any dealership, the service garage will charge you over double what any specialty place will do. This one, however, will waste 5 hours of your time scanning two codes and then charge you for the time it's there.
Pick ANY other garage on Great Northern and you'll do better than these guys.
Superior Nissan provided me with all my options when considering which vehicle best suited me. Everyone I dealt with was very helpful without ever being pushy. Alexandria “Lexi” went above and beyond to answer all my questions and concerns. I am so confident in my decision, I ?? my Nissan Rogue SL. I am confident that I will be back to see Lexi the next time I need a new car!
Nissan Service is great, friendly, attentive and positive. They go beyond meeting expectations. Very knowledgeable and willing to go the extra mile.
It's nice to be welcomed and know they are familiar and recognize you as a valued customer.
Terrible in regards to staff attitude. I found the staff frustrating to deal with. First of all, you do not get frustrated or angry with a customer for trying to get a better deal on a used vehicle. I walked from the deal because I refuse to buy a vehicle from arrogant people who don't understand that some consumers aren't willing to blindly pay high end market price for something that the dealer is making such a huge profit margin. Remember folks there's always wiggle room that makes both parties happy...
Rick the service manager is a helpful guy! Highly recommended!
Worst service ever in a nissan came in for 2 flat tires came out with a inflated flat tire and a guy saying i didnt tell him there was a second flat tire.
I have purchased 2 cars from this dealer and have had excellent service from every department so far. From buying ,oil changes and servicing of the vehicles i have had the best experiances ever from a dealership. Everyone is polite and friendly. Every department works quickly and efficiently. I don't dread going to the dealer to get anything done because I know it will be done right and fast. I highly recommend Superior Nissan to everybody!!
I haven't exactly decided the car for me just yet but that's a testament to how I did not feel pressured by Holly's friendly service. She is very attentive, knowledgeable and resourceful at finding a great deal. She is also available by chat on the website which is a very neat feature.
Outstanding