ABSOLUTELY AWFUL! Sales guy actually LIED to me to get me to drive all the way out there, only to sneer at me and say “do you think that’s realistic?” in a condescending tone. Would never give them my business! Zero stars
I bought a 2020 Nissan Rogue from Meyers Nissan Kanata from Erik. He and all the staff who we encountered during our purchase process were beyond amazing! They were so helpful and had exceptional customer service. We couldn't he happier with our purchase. I highly recommend this dealership to anyone in the Ottawa area (especially the west end), and more specifically Sales Rep Erik!
Never happened, salesman says come in but can’t touch deal I was offered at other dealership. Very nice, clean but came down to deal
No hassle purchase of vehicle
Sales team was professional and answered all our questions
Would buy another vehicle there
Great experience
The sales person are not responsive effectively, who cannot supply the basic information needed electronically .
Dealers for a 2018 Murano Midnight edition...dealership accepted 3% over cost....very easy transaction and very nice to deal with. Highly recommend.
Bought a car from these guys and got my tires changed this year they called me frantically recommending a brake and rotor change so I did and they were butchered right from the start sounded terrible and didn’t work well even though they charged me for premium brakes and rotors 2 months later I called upset about the situation brought it in they drove my car around the parking lot and made me wait in the lobby for 45 mins before telling me everything was fine - I’ve now brought it to an independent mechanic and he said they put on after market brakes and rotors and charged me for premiums just because I’m young and don’t know much about cars but probably the worst customer service I’ve ever dealt with in my life now had to get everything replaced about 4 months after I had them work on it DO NOT trust these guys crooks if you ask me.
Very professional and friendly team, especially the service team. Have used the services there for almost two years and haven't been disappointed. Unfortunately due to the pandemic the team is moving to Bell's Corner, which will be a bit far from, but will definitely continue to use their services.
This is the first good experience I have had with a dealership. I recently brought in my older Nissan for some recall work. They ended up bringing me in a week earlier than initially scheduled and completed the work on time. There was no pressure to do additional work and the Service Advisor (John) was friendly and professional. All in all, this dealership seems pretty good. If I were the kind of person to buy a new car, I'd probably do it here.
I was looking to trade-in a 2016 Murano for a 2020. I called Myers Barrhaven Nissan and low and behold the sales manager Luis Castillo answered the call. Well, the entire negotiation took less than 5 minutes total (2 phone calls) and the price reached was $1800 cheaper than the other 3 dealerships I had spoken with. Absolutely amazing! This was by far the best sales/purchase experience. No haggling, no fuss, no BS! The very best!
It sure helps dealing with the right person and Luis had control of the bottom line and delivered. I'll be looking forward to dealing with Luis on my next purchase!
Recently bought a used car from this dealership and was very impressed with the customer service. The sales manager was very accommodating and explained everything in very understandable terms. The sales associate Eric was also very helpful in walking me through all the features of the car. Not one bad thing to say. I will definitely be taking my car in for service there and buying my next car from them. Keep up the great work!
Highly recommend! I had the pleasure of meeting with Adnan I found him to be professional, very knowledgeable and made the entire experience pleasant and stress-free.
This is a dealer that up sells unnecessary repairs. Had simple repairs done and had to return for problems with their work. The last three visits I have had to return because they had not done the job properly. They have recommended repairs that were not necessary and tried to make me spend money i did not have to. After my last service I ended up bringing it to another dealer to be told the repair recommended were not necessary. I will not return to Barrhaven Nissan and can not recommend it to others
This is a dealer that up sells unnecessary repairs. Had simple repairs done and had to return for problems with their work. The last three visits I have had to return because they had not done the job properly. They have recommended repairs that were not necessary and tried to make me spend money i did not have to. After my last service I ended up bringing it to another dealer to be told the repair recommended were not necessary. I will not return to Barrhaven Nissan and can not recommend it to others
I had wonderful experience working with Nissan Barrhaven, they helped on lot on good deal and the executives are very friendly and accommodating.
I would strongly recommend Nissan Barrhaven and Abdul from the sales team, he is very supportive, patient and accommodative person, who helps answering all my questions. THANK YOU
Blown away by the incredible service here at Myers Barrhaven Nissan. Dealership mechanics tend to be called "stealerships", because they tend to rip you off up-selling things you don't need. That is definitely not the case here. This place listens to your needs, calls you with the issues, then advises and guides you through fixing your car. At no point do they try to sell you anything you don't need and they are incredibly compassionate and understanding as they go through the issues with your car. Specifically, I was tremendously impressed with the service manager, Jamie, as he took great care of me and my car, and then took time from his day to talk to me about my car and possible future cars (my car is older and we opted not to put the necessary money into repairing it). I am leaning towards buying another Nissan now solely for the unbelievable car service offered at this dealership. I don't know of any other dealership that does this. Incredible service and incredible staff. Don't hesitate to come here for all your car needs.
I bought a Nissan Rogue here and dealt with Abdul. I would strongly recommend going to him for your next car. He let me know all of my options in what I was looking for and got me a great deal on my car. He also helped me roll over some negative equity from the car a had been financing. His no pressure style and friendly demeanor made me comfortable with discussing pricing and options. The whole team was great and I will be buying my next vehicle from Abdul as well.
Well, it’s tire season once again and I wanted to share the amazing experience I had this week with the service department at Meyers Nissan in Barrhaven. I dropped my car off at 7:30am and John who was the intake advisor was on time and great. I know what you’re thinking why are you going out during this time of social distancing. I get it and the precautions taken by the service department was impeccable. My car was wiped down before the service tech got in, they had hand sanitizer everywhere and signs posted everywhere and individual pens for people to use and before I got back into my car, another disinfectant wipe down. I also took the shuttle, disinfectant wipes and seat covers were all available, the efforts to keep their staff and clients safe was very clear. Kudos to the team for that. Now back to my service, tire change, new brakes and an oil change, my Sentra is ready for the spring! Upon leaving the lot, I had an issue with one of my tires and went right back. Jamie (service manager) and Claudio (service tech) went above and beyond to find the issue, to no avail, with a temporary solution home I went. The next day Jamie and Mo (service tech) came to my house to support changing out the tire, they came to me! How amazing are they!? This service team definitely went above and beyond to support me through this service appointment. If you are looking for an amazing experience at a dealership, I highly recommend this team, they are efficient and have the customer experience at the forefront of their minds and service. Thank you Jamie, John, Claudio and Mo, your dedication to customers and doing what’s right is greatly appreciated!
Abdul and Abbas were wonderful to work with. There was no pressure throughout the sale, they were empathetic of the circumstances that led us to purchasing a vehicle, and they were straightforward with any questions and concerns we had. Overall it was a great experience, and we look forward to continuing business with Myers in the years to come.
This Nissan Service Center is the best service in the entire Ottawa area I give this place 5 Thumps UP Thanks to Alex the salesman and is team and is financing manger they got me out of a sticky predicament my 2016 Dodge Ram 2016 (Recal\BigHorn was full of Recall even the dodge service center told me to get ride of it. but they would help one bit, we add 3 motor and one full fuel system vehicle installed and this truck add more recalls Alex and his team worked real hard and I know they did they get us into a new vehicle Alex was persistent he kept calling me to come in I was worried about jumping into a new vehicle we did we go the Nissan Frontier brand new great price they worked hard to get us the financing and we got a great truck add it 2 weeks best investment we even made and the ease of mind that come with warranties' and insurances I know my truck will last me and ill be able to use the way a truck should be used, as for my dodge big horn I could do anything it was always broke at the garage check engine once a month
Thank you Alex from Nissan you got one satisfied customer ill be coming to you guys for all my services Thank you guys once again
Excellent! Abdul took the time to take my husband for a test drive to my house to show me the vehicle, although their dealership was closing for the day. This has been the experience throughout until we purchased the car. The team at Myers Nissan Barrhaven pays special attention to their clients and their needs. 3 days later, I drove home with my new car!
Recently I purchased a Used Nissan Murano from Alex and Ali. I have always driven a Honda vehicle and this would be my first Nissan. We had been looking for several months and finally found the car we wanted and they definitely made it very easy for us. We were in a situation but with their help we were able to get the vehicle. They made it as easy as possible without any high pressure sales and completing most of it over the phone. Abbas was able to complete financial application easily and I was able to pick up the vehicle in a timely manner! Definitely recommend this dealership! Sincerely Bonnie
Great Sales experience start to finish. From our sales rep Jason Dill to our finance person Abas!! I have already recommended Myers Nissan Barrhaven to my friends and family!!!
Great experience with Alex this week. Easy going, upfront and honest. Even though I went a different direction, I would not hesitate to go back in the future.
We recently purchased a 2019 Nissan kicks SR 2 weeks ago. Alex and rashad were fantastic and gave us an amazing deal. I would highly recommend their service. They were honest and up front with all the details and made us feel very happy with our purchase. Mr. Wonderful from the financing department was very helpful and did his best to give us discounts were he could. Service department is fantastic. Everyone makes you feel like you are part of family.
Our experience in this Nissan dealership was exceptional. They are friendly and honest. We were very comfortable and could get a very good deal on the car we wanted. They are honest and they want to build trust. I recommend Rachad and Alex as they are very helpful and honest with customers. Rashad is very experienced and friendly, and Alex is very honest.
Beside the good experience I had compare to any other dealership, I have to say Nissan offers high quality cars, with great deals.
Had a very great experience with this dealership. Service was very fast and courteous. Very friendly and provided honest recommendations. I feel very comfortable with having my vehicle serviced here.
Very transparent with all details that were needed for my Nissan Rogue. Exceeded my expectations by giving my car an exterior wash (I thought the Orleans location was the only dealership that did that....) Quick, efficient, and thorough. Definitely earned my return business.
We walked into this store and were blown away by the service from everyone we met.
Eric the manager took the time to work with us, his team is second to none. We went back in on Saturday Naz and Ryan were amazing.
We have never been treated like this in a car dealership. MYERS does it right and we will be buying a car from them.
The best car buying experience I have ever had. Taking care of me from the moment I walked in. Salesman Ryan took care of every need and request with the help of an amazing team. The service department with the help of Jamie and Tyler is truly the best in Canada!
Myers Barrhaven Nissan is customer oriented. The sales team is very courteous and helpful. We are specially impressed with Ryan, the young man, for his patience and making sure we understand all the features of the
new vehicle. We strongly recommend him and this dealership for new vehicle purchase.
While other dealerships either declined or gave me an 3 month waiting period for a simple oil change. This dealership took me in right away, service manager was friendly and the mechanic took amazing care of my vehicle. By the time I finished enjoying the complimentary espresso, my car was done. The mechanic used floor sheets and seat covers. Car was returned to me without the typical oily and dirty interior. Service was beyond expectations.
I had bad experience Myers Nissan in Bell’s Corners for service on my vehicle, so I decided to try Barrhaven Nissan .First visit experience very friendly excellent service .Second visit not so much.. brought in my vehicle for simple old change few days after oil change started to noticed a oil leak underneath my vehicle and getting worse. On way home from work I stopped by MR lube they found oil drain plug loose just about to fall off the vehicle .. very lucky drain plug didn’t fall off could of been worse in fact lost engine .I am Sorry but I completely lost trust Myers group never will purchase or service my vehicles from this company anymore.
Terrific buying experience from every one of the delightful, motivated and interested customer-facing staff. The finance and deal management was also good. I must give special praise to Nez who kept us straight through the whole process. They're further than our nearest Nissan dealer but we'll go back there for service etc. because of the people.
Excellent service by all staff! We were very impressed. Everyone was really friendly, helpful, and not pushy. Andrei was really knowledgeable and explained everything very thoroughly, could not have asked for a better fit of a sales person for us. Nesrin was also very knowledgeable and helped us with our trade-in. Abbas was great, understood our particular situation and was very helpful during the final process. He let us customize our warranty and extras to our needs without judging our choices. Everyone respected our pace when making decisions. Great experience! Definitely coming back.
Great people who kept my preferences in mind and were able to contact me with a solution and offer that met both our needs. Great location, service and accommodations. Happy with my purchase and sales experience and very happy with my follow up service visit. Overall a great experience and felt respected.
We bought Nissan Rogue and Julien really helped us out. I found him and his team trust worthy and straightforward with his numbers compared to other dealers I spoke too. Had really great experience buying car from dealership.
Nesrin and all the staff at Myers Barrhaven Nissan were excellent to deal with. They were very straight forward when dealing with the numbers ... no games! We felt no pressure when making our deal and are very happy with the whole process. We will definitely go back when it's time for our next vehicle.
Just picked up my sons first car from Myers Barrhaven Nissan. Experience was exceptional! Felt absolutely no pressure, no sales tactics and felt they put the customer first. Julien ensured we were well taken care of. Thanks again! Would definitely recommend this dealership to anyone who wants to experience a hassle free purchase!!!
I have to say, dealing with every staff member at this dealership was a really great experience - they were all very personable, ZERO pressure and just lots of fun and super helpful. The last time we bought a car in 2010 from a T dealership on Hunt Club was awful - the salespeople were sneaky and slimy and just dishonest. We might stick with Nissan after this really fabulous experience.
Great experience. Everyone there made me feel very relaxed while I was waiting. The waiting area itself is nice. Very bright and really comfortable chairs.
Fantastic experience from start to finish. We love our new Kicks and highly recommend you go see Julien if you’re looking for a new car. He was so knowledgable and made sure we got exactly what we wanted in a new vehicle at the best possible price.
MYERS BARRHAVEN NISSAN
Thank You
Thanks Anthony, Abbas, Julian, and Karan at Myers Nissan Barrhaven for making our first brand new car buying experience such a wonderful one! They were patient, knowledgeable and we never felt sales pressure at all, it was an amazing experience and definitely recommend getting your next vehicle from there!
Excellent dealership. Exceptional service. No doubts.
Everybody were very friendly, courteous, honest, and most importantly – straightforward.
I was very satisfied with the purchase of my new 2019 Pathfinder Platinum and all the work they did. I had a bug deflector installed and a running boards. I would strongly recommend Barrhaven Nissan to all my friends.
I had two great experiences here. As a woman, you can sometimes feel like you’re being taken advantage of or talked down to when it comes to car service. The staff here, especially Tyler, were honest, friendly, informative, and never gave me any inkling whatsoever that I was being ripped off. I really appreciated their friendly demeanour and the lack of pressure to commit to anything ! Definitely recommend coming here.
Was looking at leasing a new Nissan SUV as my Ford lease was coming due. I had visited other dealerships but the fellas here were awesome from the time I stepped in the door until the day I picked up my new vehicle. The sales team were amazing, and went above and beyond to make sure I purchased the right model with the features I wanted and stayed within my budget. They allowed me to take out different models and vehicles for long test drives and back to the house to make sure the family liked the ride as well. I can't say enough good things on how easy the process was. I highly recommend a trip in to their dealership.
My wife and I had a flat tire on our way to a time-sensitive visit to Toronto. Jamie Tep, the Service Manager, took great care of us slotting us in to replace the tire when most shops were quoting us days to get the work done to the seasonal demand. Jamie and team made time for us and we managed to back on the road in time to arrive at our destination on time. Great service experience. Easily 5 stars all things considered. Keep up the great work.
I had such a positive experience purchasing my 2018 Rogue. I dealt mostly with Tim who was so patient and really took the time to make sure I had the right vehicle. He also took great care of our two boys so I was able to focus on the details of the purchase. Matt also helped out and was also amazing, knowledgeable and so funny! Since my purchase, I have also had exceptional service from Jamie and Tyler in the service department and will definitely be servicing my vehicle there. Thank you to the whole team at Myers Nissan Barrhaven for such a great experience! I will definitely be recommending this dealership to friends and family.
My fiance and I were looking for a vehicle on a short time line. We found that and more at Myers Nissan Barrhaven.
No pressure, great pricing, super knowledgeable staff who go out of their way to help. I dealt mostly with the General Manager Andrew who went the extra mile to make sure the process ran smoothly. His team were able to make the experience one to remember, and making this review very easy to write. There is no doubt I would strongly recommend them.
We bought a 2018 Nissan Rogue and are very pleased with everything, my brother bought one the very next day after I told him about it. Go in and see it for yourself, in a beautiful new dealership you just have to check out.
You won't be disappointed!
New open!
Myers Barrhaven Nissan is the newest member of the Myers Auto Group, and is excited to continue the tradition of exceptional service that was started over 75 years ago.
Great service team they're very helpful and friendly. This is where I'm gonna bring my car for regular maintenance for sure and my girlfriend to get her 1st car so excited. :)
We had a great experience at this dealership. They worked with us over a few visits while checking things out. We hadn't planned on getting a Qashqui this spring but we were offered such a great deal we decided to get it a few month early. Adam, Anthony and Matt made the experience painless. It's not too often you actually feel like you got a good deal when purchasing a new vehicle but we were quite happy when the deal was done. We'll likely get all our maintenance done there as well. Thanks guys!
Great service and wonderful vehicle choices!!
I would personally stay away from any new dealership whatsoever, but there was a lot of incentive (gas card, win a micra, etc.) to come in to see their vehicles and give them a shot. The advertised deal was not upheld and we had to come back for 1 gift gas card between me and my girlfriend. I wouldn't waste your time, even though we really liked the Rogue. I would recommend RendezVOUS Nissan, who delivered (quite literally to my door) a spectacular Versa Note at under $100 biweekly financed.
I had a great experience with Anthony, Chris and Matt for the purchase of a Pre-Owned Rogue. I’d shopped around and it was the best value of its kind in the market. They were great guys and helped make it quick with a great level of service.