Mark was fantastic. He and Glenn did a fantastic job lowering my current interest rate and they went above my exceptions and got my payment even lower than what they had originally told me. Very Happy with them.
I purchased my new vehicle near end of August 2019. All of the incentives I was told about and offered-still waiting for! They refuse to call back, make excuses and say they will call back. Mark is the definition of a sleazy car salesman that people warn you about. Free gas for a year signage all over the dealership, he explains it to me, says my cheque for it will be mailed out at the end of the month, this was aug 24th, so supposed to be mailed out aug 31st. Didn’t receive it, started calling him in mid September, he kept telling my husband and I he would get back to us, his manager wasn’t in. He never called us back. Finally got ahold of the manager, Andy. He said he has no record of these offers, the free gas for a year, $150 service gift card and the roadside kit. Says that salesman Mark “misplaced” the offer sheet so I have no record of it. Told me that free gas for a year promotion wasn’t on in August only in October and if Mark told us that and we are pursuing it then he would have to fire Mark. I said the signage was all over the dealership, and he explained it to me and we both signed the offer sheet that Andy also signed so yes, I want what I agreed to. He had to talk to his boss. He called me back and said he was sending out my cheque for $2100 the next day along with the roadside kit and the $150 will be on my account to spend whenever I came in. A week later I called back. Andy no longer works there. My husband asked to speak to someone in charge. Salesman Mark gets on the phone. Says the cheque is still there and he will send it out next day. Two weeks later and still no cheque. Last Thursday, called and talked to finance guy, Glen. He says cheque is still there. He will send it out in the morning. That was a week ago. Still nothing. Called him tonight and receptionist says he’s busy and will call me back. Never heard back from him.
More issues to write about but at maximum word limit.
I went to Nissan (just stopped by, didn't book an appointment) to fill up my tire pressure and the service was quick and efficient and the staff were great! I had my car back in 5min!
So scummy. I was gonna test drive a vehicle and these people asked me to do a credit app before I test drove. These people are shady. I’ve heard nothing but bad things and I can confirm that these people aren’t honest.
I booked an appointment for my oil change October but they had to schedule my appointment in November and said they would still be able to honour the 10 dollar oil change. Now some new lady with short blonde hair is telling me I can’t have it. Dumb.
Had a great experience with Sean and Mark they made it so easy no pressure at all, went to other dealships and didn't feel comfortable but at Nissan so easy and made me feel relaxed. Left with a 2020 kicks and love it!!
My stay was good. Great staff
Everything was quick and professional, shawn was my salesman and he did a fantastic job, got into a 2019 versa no problem thanks for the great experience
I had an excellent experience with this crew beginning with Raegan then onto Mark and Glen. They provided me with what I needed and I will come back in the next few months because of this.
Drove 8 hours, had a terrible experience, drove home without a new vehicle. Win some, lose some, but ill never go back or recommend to anyone.
These guys are nice in Lloydminster...but the finance company 1 800 # whereever that is, never again..rude,demanding, their not very nice when both our jobs were shut down during covid..... they wanted there $$$.
Thanks Nissan 1800 #(call center) wont be buying a Nissan!!
The level of service and customer centric actions by staff here is amazing. Very transparent and reasonably priced services as well. Would recommend
Just got my recall work done quick as always and topped everything up. Checked everything over
Shout out to Sean Hill for helping me this morning really appreciate and will definitely be back. Great service!!!!
Definitely Recommend!!!
We purchased a Titan XD last month from Mark Macariola at Nissan Lloydminster and had a great experience with their service. Mark is very professional, knowledgeable, and appreciate his candid no-pressure style. We arrived at a fair price for the vehicle and the trade - in.
We definitely recommend Nissan Lloydminster to family and friends!!
I am so grateful for Mark Macariola, and his help in finding my dream vehicle. I had a hard time deciding, and it actually took a few months, but once I was ready Mark was there.
The experience has been amazing, and the service incredible. Thank you Mark, and all your team, for such a wonderful buying experience!
Angie Koch
The staff were friendly and very helpful.
I bought a used platinum titan xd from these guys from out of town. I asked. "Had it been smoked in or accidents". No no no. Clean as can be. "Can I buy extended warranty for it?" "Sorry nothing for this truck"(which goes directly against nissan certified pre owned). Fly up to buy it and it wasn't ready. I than should've looked closer before leaving as, as soon as I get home I notice burn marks and etc inside. Fix a few things and move on only to notice a few months later cracks all over in the frame from a impact on the front. Phone up the general manager to be hung up on. Than call Nissan Canada to seek help. To only have them side with the dealer and say im on my own and that I bought a "as is truck" and a "fixer upper". Which i sure as F* did not.. ive owned 4 nissan trucks and will never own another. Love the truck. But would never support this dealer or nissan again.
Trying to get though to this dealership is a headache they can’t even reply back to a phone call or even a text from a salesmen mark m especially about a simple question about a vehicle poor customer service
Great
I have to admit I was reluctant to go back to Nissan but I'm very glad I did.
I am now a very happy owner of a brand new SUV. Mark was quick, helpful and went above and beyond to help me out. Glen in Finance explained every last detail which was much appreciated and really put my mind at ease.
THANK YOU
Awesome service! Awesome staff ! Jamie and Micheal in service were fantastic. Highly recommend these guys.
Bought a used Toyota Rav 4 from Nissan and had a really good sales guy named Mark. Very personable and knowledgeable. So far really enjoying the vehicle. One thing that upsets me is I just found out that someone I know bought a new vehicle and received a gift to go along with it as a thank you. So from what I gather is as long as you buy brand new they will treat you but if you buy used it is not appreciated. In the end it is all in how you treat your customers if they will be back or not.
Bad experience won’t recommend. Sales guy promise you with the numbers and u make your mind to purchase the vehicle. once you approach to financial manager he changes them slightly which increases your total price. Maybe the sales person is not mentioning it early. The worst part is if you phone them later to get any details they don’t like it. Sounds like why are you calling me man.
Today im driving my new 2019 titan. i am very happy with my purchase Mark help me get my 2019 Titan with even lower rate than what i have before plus also no payments till summer..I highly recommend Nissan Lloydminster if you looking for any units.. I highly recommend Mark for all your vehicle needs and if you looking for the best deal!! Thanks again Nissan
Bought my first Nissan in January, Owen was fantastic salesman to work with. Here went above and beyond during the process. Service department was absolutely amazing. I had one minor issue with the hatch door, stopped there with no appointment and they got me in right away fixed the issue an I was in and out in few minutes and on my way.
I highly recommend Owen for a sales person and the service department. Everyone there is very helpful and friendly.
Great experience with Mark. He treated me well and got me a good deal on my new car. Very happy with my experience dealing with Nissan both times thus far.
I highly recommend Nissan Lloydminster and Mark the salesman who helped me and sold me my new vehicle! its hard to find nowadays to deal with a honest and very polite and not pushy salesman like Mark. I recommend Nissan Lloydminster to all my family and friends and i will come back to Nissan if i need to buy a vehicle again. Thank you again im very happy with my purchase.
Had the best experience with Nissan Lloydminster! They gave me the best deal with a lower interest rate! Even had my car delivered after dealership hours! Make sure to look for Mark Macariola to help you with your needs (and wants)! 🤣
So Owen can’t even phone customers back?? After you give Nissan all your personal info. They can’t even come back with a phone call. This dealer is by far the worst dealer ever. Went to dodge and walked out with a 2020 ram 2500 the same day.
Highly don’t recommend this company for giving personal information to.
To beet I’ve seen reviews saying Owen doesn’t call people back. I’ll keep posting Reviews everywhere so the lame excuse of a salesman Owen should get fired.
Service department is great. Always happy and willing to help. They're not always perfect but who is. Some people should remember though, you come in asking for a diagnostic and a calibration, it doesn't matter if the calibration worked, you still have to pay the service charge. This is not Russia.. the car does not fix you.
Very happy with the service here. Have purchased two Nissan Muranos here and happy with the low pressure sales team.
Have to say, very happy with the sales staff at Nissan Lloydminster, Owen was really good to deal with and went above and beyond, when service was busy.
Fantastic place to do business
Took over a week and still no results. They dont know how to get back to you. They say we will call either that day or the next and no call. Banks can be slow but not that slow. Not happy with the service. Would not recommend
I thought what I had was an emergency I called them they took me right in fantastic customer service
Absolutely horrible, do not recommend. Apparently they have no play to negotiate on a deal. Salesman got offended for calling him on his bs even though we got the same vehicle down 4500$ at literally every other Nissan we called.
Very professional and respectful of customers.
Excellent customer service and great attitudes.
Severely poor service since the purchase of our car. The sales man was great, but everything past that point has been a disappointment. Still waiting for service to get car in to replace parts that have failed on it within 8,000 km of use. So far it is coming up to 2 months and not a single notice via email or phone number. "New nissan" or old...still bad experience. Avoid this location.
So today's a bittersweet day. I had to say goodbye to my yellow beauty because of some mechanical issuee. Unfortunately I ended up getting a lemon (literally). But I am happy to say I will be upgrading to the 2020 370z, although I wish it was the heritage edition or in some way unique, the black one will do. I do have Bose speakers in this one and a small spoiler so there are little extras that are nice, for no extra cost. Thank you so so so much Nissan Lloydminster for taking care of me. The new management clearly knows how to take care of their customers. With all my heart, thank you.
Have had great difficulty with customer service. Very opinionated and honestly rude. Fortunately i have owned my nissan for a few years but i refuse to deal with any part if lloydminster nissan since the new management..... since the next nissan dealership is not anywhere near me i will likely not buy another nissan. Such a shame because i do love my car just not the attitude i have received from the lloydminster nissan
Worst service I ever had. Stopped by to ask if they are fixing Infiniti as well and the young lady at service counter looked at me and talked to me the way as I am begging her for something. Good experience for me here.
Good knowledgeable people, low pressure.
Amazing service went above and beyond to get me into my car and got it delivered to me. Did business with Bruce and Jeremy you want the best service go in and talk to Bruce tell him I sent you
Totally disappointed. Not impressed with the new management handling sales.
Great service. Has a wonderful seating area with munchies and coffee, tea and hot chocolate available for customers. Friendly staff.
I can't say enough good things about Nissan Lloydminster. I loved the friendly atmosphere and the STAFF are FANTASTIC!! We were given a wonderful deal to upgrade to a 2016 Pathfinder. They made sure we were happy customers and did everything they could to make us happy. We are truly loving the Pathfinder.
Thank you Lloydminster Nissan!
Josh and Denise
Well my new toy is now in my possession.
I want to thank Gordon Fitzpatrick for all he has done to make this happen.
I feel he is went above and beyond to help me resolve my situation in a very timely manner not to mention how much he just listened. Thank you so much again, Gordon.
I also have to thank Alicia Zomar for her help and for providing such a relaxed atmosphere, while I met with her.
I always feel very welcomed by all departments.
We have purchased two Nissan vehicles from Nissan Lloydminster in the past year.
Our experience was positive from the time we walked through the front door. Our product advisor listened to our wishes and then helped us select the appropriate vehicle. We were not rushed or pressured at any step of the process.
What impressed us is the dealership took the time to explain the trade evaluation and then further explained what the vehicle would be listed for on the lot. There was no shell game played between our trade value and the new vehicle value.
We highly endorse Nissan Lloydminster and the staff Shawn Young (Owner/General Manager) has put together.
There is no question our next vehicle will be purchased at Nissan Lloydminster.
I bought a Nissan Maxima at Lloydminster Nissan today and I can honestly say that I will never buy from another dealership again. Lori greated me within seconds of leaving my car when I first got to the lot and answered every question I had without ever pressuring me. She was there from start to finish and even made sure to give me a gift for my new car. She displayed unbelievable professionalism and knowledge about the vehicle and went above and beyond to make sure I left completely satisfied. Alicia, the finance manager, got me a fantastic deal and made sure I got the vehicle as quick as possible. This is the best experience I have ever had buying a vehicle and I will be singing the praises of this dealership to everybody I know. Thank you so much
I had a gentleman named Brent helping me out he was very knowledgeable about the Rouge's and a very personable person. I would highly recommend asking for him when purchasing a vehicle.