Richard B and Shaun Woods are 2 peas in a pod, both are con jobs and just do nothing but lie and play you as if your completely dumb and try ripping you off, I will never go back there.
Honestly you guys are good at what you do. Which is con people out of whatever money you can. One of your employees told me verbatim that if anything changed on his end he would let me know. You guys knew someone else had put a deposit down on the car I was coming to view the day before my viewing. That doesn't warrant letting me know of any changes? That was a five hour drive for me and six hours of both of our time wasted. I knew I wouldn't get that deposit back, even though I was told I would. I would also like you to try and explain to me how you went from selling the $23000 car I came to view and purchase originally to being extremely misleading towards me and trying to sell me basically a $50000 car. Oh it's "platinum" and "we're so sorry the other car got sold" I almost bought a car that I couldn't afford, and that I said I couldn't afford and I didn't want to begin with. If I had gone in there by myself I guarantee you guys could have seriously screwed me over. I used to have severe panic attacks and I haven't had one in years. This entire situation was so stressful that it sent me into a full blown panic attack. The sales manager Kyle Wright was literally still trying to sell me a car while I sat across from him having a panic attack. There was no "I'm sorry for pushing so hard" or anything. I wasn't going to even write a review. But you literally tried to finesse a 20 year old girl out of close to $50000. Keep the deposit. If this can deter a single person from going to you then that's fine with me. Also let's not forget to mention the other car that you showed me that your employee said was "squeaky clean" and there was an oil leak, the a/c and heat didn't work, and there was also severe damage underneath the car and to the rims. Do your mechanics even look into your trade ins? I seriously should have read reviews. Also "we're not just about making sales" THAT IS LITERALLY YOUR JOB. You guys are a joke.
Purchased a new vehicle from this dealership and in so doing dealt with Cody in financing. Cody was well informed, personable and went above and beyond to help me with financing. Dealing with him was stress free and done in a professional manner. Would also like to give a shout out to Kyle in sales who came in on his day off to go over the features in the vehicle and to address any concerns. I would deal with both gentlemen again in the future.
If you are looking for the best deal on a new car or reasonably priced used car in good condition, They are your best bet. They’re very welcoming, suggested lots of options to choose from that best suited my needs, gave me a good deal that I’m comfortable with, and will help you throughout even after your purchase. All in all it was a great experience and I highly recommend it. Look for Mitch and Harvey, they’ll treat you like family 👌
Half of the reviews are either fake or their own people writing it. Watch the CBC show for fake reviews or car dealer rip offs you might find that this exactly suits/fits in that category.
Watch the ones with 5 stars and observe it carefully you will get it.
Their service center and sales team are known for that.
Please think carefully before you buy from here and watch CBC Car dealership Ripoff episode prior.
Had been dealing with Nissan for over a number of yrs now never disappointed and always friendly service.
Without knowing anything about cars, John Paul was very helpful in educating me. He thoroughly explained the process of purchasing a car. He asked me the kinds of vehicles I was interested in and my budget. The best part of it all was that he did not make me feel pressured in buying a car right away. JP was patient and worked hard to find a car that’s best fit for me. If you’re a first time buyer like me, I highly recommend going to Nissan South and seeing JP. You will not be disappointed. Ali in finance was a great help aswell.
This is the first dealership I have ever bought a vehicle from, and the staff made the experience as hassle free as possible. I dealt with Rob in sales, and Cody in finance, both of which were very pleasant to work with. Knowledgeable, friendly, honest, and no unnecessary pressure. I would recommend this place to anyone looking for a new or used vehicle.
Had an awesome experience with Danielle. Needed an SUV quick. She stayed within our budget and our checklist of what we were looking for. Dealership even brought a car over from a partner for us to drive. Very convenient.
This is our second purchase from Go Nissan South. Highly recommend.
I had the pleasure of working with Mary in sales for the purchase of my new-to-me vehicle. Mary was incredibly patient with us through the buying process and went to bat for us through the negotiations as well. On the day we picked up the vehicle she so kindly programmed our address into the home setting on the navigation system, helped me connect my phone to the bluetooth and had the car warmed up and ready to go when we were ready to leave the dealership.
I dealt with Cory in financing and, while we had to wait 30 minutes past our scheduled time to be picking up the vehicle to start the initial meeting, he was pleasant to deal with and took the time to explain our options for extended warranties and protection packages.
We had no issues with getting our deposit returned and, all in all, are very satisfied with the experience we had. The sales manager took the time to chat with us on the day we came in to test drive the vehicle, and one of the other salesmen recognized us on our pick-up day from the day we had come in to test drive the vehicle and told some jokes and shared some stories while we waited to meet with finance.
Would definitely recommend Mary for a next vehicle purchase!
Go Nissan South was absolutely amazing!
I needed a car urgently, and I was able to make a last minute appointment there and got into a vehicle very quickly. Rob in sales and Cody in financing were fantastic. They helped me every step of the way, answering every single one of my questions and resolving all of my concerns. I felt very respected and not pressured one bit, which was very refreshing. This was my first car buying experience at a dealership and I highly recommend them to anyone else who is nervous about buying a car from a dealership. Great people, great service!
Rickie Ammar is the best sales guy I have ever come across. He is honest and very knowledgeable about cars. Further, he is always smiling and takes care of his customers very well. Everything about Rickie is great. You can trust this guy when it comes to car buying experience.
I had the best customer service experience at Nissan Edmonton South. Tai and mechanic, I think his name was DJ were great, helped me find the problem with my headlights, I purchased new bulbs and DJ put them in. They didn’t try to gouge me with extra charges I just paid for the bulbs. I will definitely use Nissan Edmonton south in the future for service. Thank you
I recently bought a car from here and was very impressed by Donovan. He really went above and beyond to ensure that I was happy with my purchase without being pushy at all, which is a quality I appreciate a lot. He made sure that I had all the features I wanted and that I was entirely satisfied with what I was buying. Thank you to him and anyone else involved, would totally recommend!
I had to fight for every promise that was made to me after I signed my contract so make sure you get your conditions in writing. Luckily I have text messages proving our agreement and will be reporting them to the BBB. They seem to have an answer for everything but even if this helps one person I'm happy. There are ZERO incentives when buying from Nissan; no free oil changes, trip or cash back like other dealers offer. My request was I would buy the vehicle if they could reimburse me the $200 I was charged for my last car payment. I was told it would be deposited into my account, this did not happen. Then words were twisted and it turns out I will not get this money. I do not blame my salesman. I blame finance. Its really sad when a company is willing to lose a clients loyalty over a measly $200. Best regards.
On Saturday I went to the GO Nissan South in Edmonton, Alberta for certain issues that I experienced as of late with my vehicle. Subsequent to doing some exploration I arrived at this resolution that there may be a review on a portion of the issues and it ought to deal with once I visit the Nissan Dealership. On my approach to Nissan I caused a call to ensure they too can take a shot at my vehicle as I needed to drop it off and return to work. I was guaranteed that it will take care off while transport can drop me off to my work place which was 5 min away. I addressed Nick and educated him concerning the issues I experienced and he concurred this is for sure a recall and it will be fixed without spending a dime, there were different issues too and they will be analyzed it and will call me before they fix any of it. He made me sign some administrative work and I left the vehicle with them. After we hours they send me an email evaluating the expense over $3000 to fix the issues. I won't and disclosed to them I will come to get my vehicle and inquired as to whether they at any rate fixed review one. Scratch revealed to me that I need to pay $321 for them to analyzed the vehicle and send me a receipt. We had a contention and afterward he undermines me about marking the papers and would not discharge the vehicle. My sibling called Nick as a client and got some information about the analyze charges and he was told $90.00, my significant other called from US and he was told something very similar, and once they notice about my vehicle they were shouted at and hang up the telephone not once but rather multiple times. I picked the vehicle and present them with my worries and were told they utilized the parts and work to fixed the review issues. On the off chance that it's a review than for what reason do I need to pay and besides if the diagnostics are $90 than for what reason am I being charge $321 for?. I was advised to contact the workplace on Monday and profess to cry and furthermore referenced that I am monetarily needy and couldn’t take care of the tab so please discount the cash back to me. Am I managing or living in an underdeveloped nation where I need to experience this to get equity? I am sending this to the headquarter of Nissan just as nearby news to check whether I have directly in this issue and concerning NICK who is undermine me that I have marked the paper and there is nothing I can do about this, than I won't engaging this brawniness will converse with my legal advisory seeing this also.
I am attaching all the invoices I have receive from them with this email, FYI all the issues they supposedly fixed, has return again as this email also marks as an evidence that none of the recalled issues have been fixed.
I went to Go Nissan South with my friend (she was buying a car) and it was a good experience. The sales associate had plenty of knowledge when it came to our questions and they were very engaging, approachable, and responsive to our concerns.
I would definitely recommend going to any “Go” location really. They are usually quite good and give you great deals when it comes to buying your vehicle.
Amazing service and great prices. Sales people are attentive and willing to take your needs into consideration not just put you into something you cant afford. I suggest getting your nissan from here Cody and Mary went above and beyond!
Looking for my first car was a little scary and not the mention expensive. Meeting our car saleswoman Mary was a fresh of breath air, she was talkative, interested in what I had to say, and above all helpful in assisting me in finding exactly what I was looking for. After a long few weeks of looking around my area for the right vehicle for me our options were running thin. But with the help from Mary and her team at Go Nissan South we were able to find a car that checked off all the boxes for me. I would highly recommend their services.
I dealt with Erick who was very helpful in car selection and reviewing options. The general Manager Shaun is very polite and professional. I would definitely recommend go Nissan south as long as Shaun is there. He will go out of the way to provide you the best customer service.
Erick from Go Nissan South was the one we had and he was definitely excellent. Easy to talk to and ready to answer all your questions! I love my new drive!
Great experience! Anup and Cody went above and beyond to help me choose the best options for my needs. They showed that they cared about my situation, in particular, and made an effort that allowed me to walk away from this deal very satisfied.
Decided after positive reviews to give the Nissan Titan a try. Tony M was my sales go to guy. I travelled in a long distance and he made the numbers work. He was excellent.
Unfortunately, due to recent experiences with Go Nissan South I've been forced to change my review from 4 star to 1. This business is ran with zero integrity. You could work with them and find out for yourself, or just trust that they do not care about their customers only the $$$. I recommend going to any another dealership next door as there are several.
Poor customer service skills, don’t know how to take care of the customers.
The people here just want to get rid of the vehicle on the lot. You as a customer will be dealing with 4 persons from each of their department. Don’t forget to get in written what they say they will do. They promise you one thing before and later when you ask they pretend they never promised. Soon after you sign for your vehicle, get ready for the hide and seek game from the people that work there. You are not being guided properly. Your time is not valued here. A customer goes to the dealership trusting and ready to make one of the big purchases and the customer is not valued here. I did not expect this from gonissan. Their service was a disappointment.
Service was quick and friendly, Erick was a great help getting me into my new car. I factory ordered my car and there seemed to be a lack of communication between the factory and the dealership though. Otherwise, as far as a car buying experience it was great.
My sales person Erick Bautista was an absolute gentleman and a true contrast to sales reps I've encountered in the past. After sitting down with Erick and understanding my needs, I got a great deal on a new car that fell into my budget without feeling pressured or undermined. Erick was recommended to me and I will highly recommend Erick to my family and friends in the future at Go Nissan South.
Easy and enjoyable experience, Thank you so much.
My sister went to this dealership August 21st (2 1/2 weeks ago). She found the sales associates- specifically Abhi- to be extremely insistent and pressured her into things she didn’t want. She felt like she couldn’t leave without putting down a deposit. She did put down a $500 deposit, and it took nearly 3 weeks to get that deposit back after she decided to go with another dealership. They were extremely vague about giving her money back. And claimed more than once that the accounting department was closed, with no further information. She was originally told she wouldn’t have to go back into the store to receive her deposit. But after multiple phone calls to the dealership she was told she had to go in to the store get her $500 back. When she was trying to get her $500 back there was multiple instances of the dealership not calling her back or putting her on hold for long periods of time. This has been her worst experience with Go-auto. I would no suggest committing to this dealership or giving them your money.
2016 - My wife and I looked at a lot of dealerships and found that Naz over at Go Nissan South was hands down the best salesman in every respect. Not your typical salesman which was very refreshing. I would recommend dealing with him and his manager Shaun when your in the market for a new vehicle.
2019 - I found myself in need of a new truck and was able to call and negotiate the entire deal with Manny. The process was smooth and painless just like before with my wife’s Pathfinder. All I did was show up early the next morning get through the paperwork which was very quick and easy and I was on my way for the August long weekend. From the salesman, manager to the finance department I’ve found all parts of the dealership to be very friendly and knowledgeable. Thanks again for a enjoyable purchase.
This is really an amazing experience dealing with wonderful people in Very friendly way. I specially would like to thank Mr Rob and Mr Tony who guided me to make a decision with all the limitations I put down. Finally I went through kicks. I am so happy to be a part of Go Nissan South’s family.
I Love the service. It was fast and efficient. The man who assisted me was very well knowledgeable and polite. You can take for granted that this kind of employee is the best for your company.
I purchased a Rogue a few years ago and have been servicing it through Go Nissan South since my purchase. The service staff are always friendly, they know who I am and are always straight-forward and courteous when I've had to bring my vehicle in. I feel they provide excellent customer service and I've never had an issue dealing with them. I would recommend taking your vehicle to be serviced at Go Nissan South.
Had a great service experience at Go Nissan South and the staff were super friendly.
The work done on my car was completed quickly and the staff did not push me to do additional services to my car.
Plus there was a barbecue held by the Sales department and I was treated to an awesome lunch.
Thanks for taking care of me.
Recently I purchased a late model used car from Go Nissan South and the staff made it easy and an enjoyable experience.
Initially dealing with sales staff Eric and Anup, who were very knowledgeable about the car and the accessories. Thanks guys!
Cody in finance explained all the details regarding payment schedules, added warranty and was instrumental in making last minute additions to facilitate the sale.
Service department personal were very helpful in final details of service in a surfing vehicle was ready for pickup.
My compliments to all Go Nissan Staff. They made the experience very easy and would recommend the dealership to anyone looking to purchase a vehicle, or looking for service work.
Walked into the dealership with warm welcome from Manny. He was very helpful with purchase of my new car. I was looking for specific car and color they didn't have that vehicle in there shop. With in half hour they manage to find the car and arranged to have it there dealership. From the time I entered to the time I got delivery of the vehicle, it was very pleasant experience. I recommend highly of thai place to my friends and family.
Great Experience. I dealt with Manny in Sales and Rob in Finance. Both were very helpful and took everything I wanted into consideration. Very friendly and gave me no pressure to buy a vehicle. I would highly recommend Manny if anyone is looking to buy a vehicle! Great job and thank you so much for all your help!
Great experience. Dealt with Tony and Adam for sales then finance and they were both amazing. Both were very friendly and I didn’t feel pressured at all during the purchasing process or during the finance part.
I have purchased or been present for the purchase of 5 vehicles and this was the best experience yet.
The car itself (2018 Nissan Micra) is great so far and very fun to drive.
Our next vehicle will definitely be purchased at Go Nissan South!
First off, didn’t feel pressured or forced at all. Everyone from the receptionists to the sales managers were extremely friendly and honestly acted like earning your business was an honor instead of just lip service. Would and will look at buying our next car from this dealership. Great experience!
I recently purchased a 2018 Nissan Pathfinder from Rob at Nissan South. I really enjoyed how Rob took the time to ask questions about what I was looking for an get invested in the sales process. The service continued through the buying process and even beyond driving off the lot. I’m very happy with my vehicle and overall Nissan South provided a pressure free environment.
Rickie, tony, and Cody were absolutely amazing. 100% effort it getting me the car I wanted, on a term I was comfortable with, and were extremely accommodating to my needs. Would definitely recommend giving them a look if you’re in the market for a new or used vehicle!
I had a great experience here, I will go back when it's time to buy my next vehicle! Michael was able to find me a great car that I love. He was pleasant and listened to what I wanted. Dan and Robert were also very helpful when it came to the paperwork behind the scenes! I would highly recommend.
Rickie, the salesman, was efficient, friendly, and honest. We got a deal closed that I'm happy with very quickly. I was given all the info I needed to make an informed decision without hesitation, and the price was great. Cody, in finance, was extremely helpful and friendly as well, going so far as to recommend hotels and call my bank for me. These guys were great!
Great experience. Steven was a great help , it’s almost like he wanted me to find a car that suits my needs and he was not just concerned with making a sale. This is contrary to the experience I had elsewhere. This time I felt comfortable and excited to buy a car! He was not pushy and knew how to find a car with the features I was loooking for!
We dealt with Rickie at Go Nissan South. He provided immediate attention to all of our emails and texts. Upon meeting with him we were treated with respect and excellent service was provided!! It was a great experience buying a vehicle from him!!
I am very pleased with the service I received from Nick McLean at Go Nissan South.
I took my Nissan Path finder for a warranty work. My appointment was at 7.15 am. When I pulled my vehicle in he was already there and waiting for me. He explained me the work needed to do on my vehicle and arranged me a loaner vehicle. There was no delay. I felt he is very honest and trustworthy. Excellent customer service !!!!!!!
Great experience through go Nissan through out. Thank you to Derek and Steven for the excellent customer service. What made the difference from the 4 to 5 star at this Go Auto Dealership is the finance guy I dealt with. Robert was never pushy and made the experience very personable. He never pushed for me to buy a package unlike my past experiences where I've spent 2 hours arguing with the finance person that I don't want the package.
Shaun Wood phenomenal Manger would recommend his service any Day!!!
Calm poignant demeanor ...Also a huge shout out too Mike & Alex for all the smiles in spite of😉
Love My Murano 💖💝💗
We had a wonderful experience and Mariya, Matt and Greg made that happen. We would definitely recommend Go Nissan South to anyone. They were all helpful, friendly and courteous. Mariya went above and beyond to make our anniversary special :)
Sarah, Megan and Shaun were very helpful to get me out of a bad situation I had inform them I was leaving outta country and wasn't really expecting to close a deal as I had problems with other dealerships but with all 3 of them they had found me a suv 4 days after I left and emailed me saying they have good news for when I come back. When I got back they had informed me they lowered my payments and got me everything I wanted I am extremely happy
I recommend anyone to go and see Sarah and ask to see megan in finance shaun is in management.
I had a great experience here, Blaine Bilocerkowec was my salesman. Within 15 minutes of hearing my needs and wants, Blaine and I finished our first test drive. He was transparent with features and benefits.
After locking in the sale, the rest of the staff was wonderful. I shook too many hands to count, the gratitude was felt.
If you want a salesman who won't beat around the bush or try to unreasonably upsell, I highly recommend Blaine.
Worst Customer Service I have ever received. One would assume if you had never been a client before, the effort of communication would be present to create a returning customer. One might assume the understanding that one does not plan for a vehicle to breakdown...so to hear "your vehicle that was towed in (three days ago) won't be looked at immediately, we save our time for our customers who made appointments, we're booked until thursday" Valuable information I could have been given in the am when I called to enquire of my circumstances or perhaps before it was towed there? Then being treated as an inconvenience for asking for an answer! Wow! The star is for the polite professional receptionist.
All employees serving is awesome, kindly, friendly however actual service of Nissan is sucks.
I bought a 2013 pathfinder few years ago. It's new1 not used. When I hit little over 60 000 all the maintenance start breaking down. Every time roll down Driver side windows, it's giving clickin sounds makes me so freaked out. Today I came to Nissan and ask them to fix it but service guy said no. He don't wanna work for free.
wow. That's how they running businesses?? I got vw GTI bmw 335. Bmw and vw they alway look after little over warranty. and mention this. "Several thousand km is not a big deals under warranty because you bought a new car from us".
Nissan? Business can't be always win. Some time u can be lose or try to save little lose makes more lose.
Whoever planning to purchase Nissan, you may consider more. What's if u hit the warranty out of town? this place ll not gonna recover you. My window clicking sound starting 64000k ish or might be before. At that time I was in Vancouver. Now I'm on 65000.
Nissan? Worst decision ever. my bad
Later on other Nissan managers called me few times, told them my situation but they repeating same answers as what the south Nissan told me..