I recently purchased a Fiat 124 Spider convertible roadster from Dubois Mazda and the whole experience was beyond my expectation. They were very knowledgeable about the car and it's characteristics in relation to its sister car, the MX-5 Miata and were very helpful in guiding me towards making the decision that would make me happy. There were also no surprises on the bill, something I've certainly had in the past. I would definitely recommend Dubois Mazda and especially if you are in the market for a convertible roadster.
Larry and jay are great! Great place to buy a car!
I bought my Mazda at Dubois and had a wonderful experience with Jay and the team there.
I picked up my car from this dealership today and the only thing I can say is there are great people and great cars. Jay Allison is a really great guy! He was very good with the whole buying process. And since this is my first car, he added a nice gift to my car, so I really thank him very much.
Excellent service from Mike in the service department helped me with the parts I was looking for
Both Jay and Larry were extremely helpful and friendly during the process of getting my first car. I highly recommend them both!
Mazda makes beautiful cars unfortunately the staff here don't care. There are lots of other Mazda dealers you can deal with.
They found me the car I wanted after another mazda screwed it up. Jay was so awesome to us. Thank you so much jay
Jay was FANTASTIC to work with and we loved the experience from Dubois Mazda. Highly recommend and we are super excited to drive the new 2022 Mazda3
Just picked up my cx5 on the weekend from this dealership it was an amazing and simple experience buying the car. Larry and Jay were of great service. Would highly recommend anyone here if they’re in the market for a new Mazda
Service used to be great but pricing structure seems to have changed. Far more expensive for an oil change now.
Solid people, no pressure, family owned. Awesome
I had to scary incidents in my car with my two year old son. 2 years in a row now where my tires have completely come loose putting our lives in danger. Not even an apology from anyone and they offered me a free service to them. I do not recommend as they do not follow protocols and skip steps when it comes to safety. I had to show them how to clean hubs to prevent erosion on rotors. I still see the fear in my child's eyes as my car aggressively vibrated down the road and almost losing control. This could have been worse. I fear for others so please be safe out there I do not recommend Dubois Mazda for any servicing needs.
I met the sales man Chad Gee and he was friendly ,helpful and full of knowledge about the car I was interested in. He was easy to talk to as well. I also spoke with the financial person Jay he was also a pleasure to talk with! I would recommend Dubois to anyone who would like a different experience in purchasing a vehicle. Thanks again Guys ! You made my purchases an exciting one!
The staff was fantastic every step of the way from the first phone call to the final signature. A breath of fresh air after multiple bad experiences. Highly recommend.
Good experience meeting Chad and Jay to test drive then purchase a 2020 Mazda6 Signature. Beautiful vehicle and helpful staff to complete the deal.
I recently purchased a beautiful Stormy Blue Mica 2009 MX-5 Miata GS from Dubois Mazda, and overall, had a fantastic experience! I dealt with Jay Allison, the Sales Manager.
I live over an hour away from Woodstock, and I had a lot of questions about details on the car, before I drove all that way to see it, and Jay was more than happy to help, answer all my questions, and was very knowledgeable about the Miata.
To alleviate any concerns I had, he put together a personalized video, just for me, showing me the car and the details I asked about.
That made an amazing difference, and I really appreciated the extra effort he went through to do that!
When my wife and I came to test drive the Miata, we brought my golf clubs along, to verify that they would fit in the trunk. Not only did Jay point this out in the video, but the dealer owner himself, Greg Dubois, came out to personally show me the technique needed to get a full set of clubs, and cart bag, into the trunk! (The driver needs to go in separately)
I would highly recommend Dubois Mazda to anyone.
Zoom Zoom!
My wife and I drove 160km to do business with Jay Allison, sales manager at Dubois Mazda. I was not disappointed. I traded my Miata for a newer model. The price Jay quoted was reasonable and the after sale service superb. He went out of his way to make sure I was happy with my new (zoom, zoom) car and followed up several times.
In the process I also dealt with Sarah, the business manager, who was equally friendly and professional. I even had a conversation with Greg Dubois, the owner, all seemed to appreciate my business. It was a much more personal and pleasant experience than one usually receives at any big city dealership.
I would not hesitate to do business with the people at Dubois Mazda again and would recommend anyone to do the same.
OMG, zoom, zoom. I just took delivery of my new roadster and am thrilled with the entire car buying experience. From start to finish, Dubois Mazda exceeded my expectations on everything. It is so worth the drive to Woodstock to deal with Jay and Greg and their support teams, not only for great cars, but exceptional customer service. Thank you so much!
JAY JAY JAY. I recently purchased CX5 from this dealership and I am extremely pleased with the customer service and have become a huge fan of their sales team. It amazes me how nicely they get things done for their customers. I am the kinda person who changes cars every three years and I have always financed or bought my cars on cash as I drive a lot. I have been doing this since the last 20 years but this time I chose to lease as Jay was patient enough to explain to me each and every option and the sweet unlimited kilometers warranty Mazda provides. It makes more sense to lease now then to buy as no other car brand in Canada does that.
I have dealt with numerous dealerships before but never came across someone like Jay before. He is unique, he took me through the whole process and helped me get a great deal on my trade. He made sure every bit of the process is transparent and there are no hidden charges like other dealers add. He is a no nonsense man. If you are going for Mazda (which I strongly recommend) you should go and see him. He will go out of his way to help you. He made sure my car was ready on time with all the extra fittings I added to the order. I couldn't believe this dealership has this less reviews when people like Chad and Jay work here.
Can't thank you enough guys. This relationship will go a long way!
Amazing service and a team that can't wait to help. Larry's more than ready to answer any and all questions you've got about current models and deals, Sarah and Jay are both so nice and enthusiastic. Couldn't be happier with the experience, check them out if you're in the market for a Mazda!
Recently went in to pick up my 2018 Mazda3. Everyone involved in the process was incredibly helpful & friendly. I love my new car - thank you Chad!!
Very professional and friendly sales services. Helped me a lot from beginning to end...I don’t feel any pushing during the deal but just relaxing. I finally picked Mazda 3 2019. It’s a great car to drive..love it. I highly recommend.
Best car dealership I've ever been involved with. I have bought 2 cars from there now with no issues, also great rates on oil changes and service.
Mazda Woodstock is the best !!! I have been with them for many many years I purchased my first car from them and never looked back !! I will always drive a Mazda car !!!! The service is remarkable.. all around from Jay to the mechanics .. always very clean and pleasant ... today my Mazda decided not to start as it has been sitting so not Mazdas fault and A lady that was still at the office (it was after 5pm) wish I could remember her name ?... within minutes saved me and gave me a boost she was wonderful !!! She is also leaving a note for service that I will be coming in tomorrow for a new battery !! They are the best !!! Thanks so much MAZDA WOODSTOCK
Jay the sales manager was very helpful with helping me find a car for my oldest son. Would recommend Jay and his sales staff for all of your Mazda needs
Has nice staff but should be busier as nice guys
I've had three vehicles from Dubois Mazda and all vehicles were exceptional. Jay Allison took care of me each time. I would not hesitate to refer my friends and family to Dubois Honda. Also, ignore the troll giving the 1-star review because the Bongo van isn't available in Canada. This small local family owned business has no control over what Mazda canada decides to offer.
The number 1 dealership in Ontario if you are looking for a Miata, great selection of various years helpful sales rep.
I was really hoping to be able to purchase a bongo van as my first vehicle very heartbreaking experience 3/10
me and my amish family of 17 were very disappointed that you don't carry the bongo van, so disappointed that we traveled by foot all the way to the library so i could write this review. #justiceforbongo
no bongo van very disappointed
Awesome service every time.
Quick service reasonably priced.
Larry was awesome. Super knowledgeable and doesn't use high pressure sales tactics like some of the other dealerships.
Ok dealership for the location. Could have a bit better customer service. And update their service center so you don’t have to walk into a garage.
I'm waiting to go get my vehicle. I sent an online request for an appointment I was expecting that I would get a phone call this morning saying we are full. Then I could have took it somewhere else. Now nobody can take my car out for a test drive until who knows when because they are all booked up for the next 4 days. Then I listed a few things that were concerning they only dealt with one. This could have been a way better experience if I had of gotten a phone call saying we are all booked up for the next 4 days. Rather than bring it in. Oh sorry I don't even know when someone can come take it out for a test drive. No we only looked at the issue it was brought in for. It was brought in for 3! So very disappointed. There is a lady there beside Gerry who was the one I was communicating with... that's why I'm giving a star its for her.
I'm new to the area and have 5 recent Mazdas in my driveway. I have now been to this dealership 4 times and I have left each time with a smile on my face. Service is top notch and Gerry is the quintessential professional. Dubois is where you want to go for service. Thanks Gerry and team! Well done!
I went into Mazda to gain more information on financing a vehicle. After being approved and having some time to think about it, I had a change in heart and contacted my sales rep to cancel. I spoke with Jay Allison. Upon informing him of my decision, Jay began to speak very loud and rudely. To be frank, it was equivalent to a child throwing a tantrum. I was taken aback by his language as he had been very informative and seemingly helpful prior to this. I would never recommend Jay Allison with this being his attitude towards potential customers. I am deeply disappointed. If you are looking at dealing with Mazda, safe yourself the unnecessary confrontation and ask for a different sales rep.
They are very pleasant and upfront with you. Also love that they don't pressure or bother you. Just check in to see if you're ok or have questions
Excellent team that takes the time to address all of your questions and concerns. I found it to be a 5 star dealership.
I have bought many vehicles over the years but nowhere have I had the amazing service that my wife and I have received. Our sales associate Larry was very detailed and knowledgeable in answering all our questions. Then we were introduced to Jay and Sarah, sales manager and business manager, they were all incredible. Working with us to make our purchase fit our needs. All 3 went beyond any expectations anyone can hope for when making such a big purchase. We then met the owner of the dealership who was plowing the car lot, apparently he is hands on all the time not afraid to get his hands dirty. In my books that's the type of business I want to deal with. I cannot say enough about Dubois Mazda, you all should be proud of yourselves.
Thank you so much.
Sam, Troy, Sue.
I have bought many vehicles over the years but nowhere have I had the amazing service that my wife and I have received. Our sales associate Larry was very detailed and knowledgeable in answering all our questions. Then we were introduced to Jay and Sarah, sales manager and business manager, they were all incredible. Working with us to make our purchase fit our needs. All 3 went beyond any expectations anyone can hope for when making such a big purchase. We then met the owner of the dealership who was plowing the car lot, apparently he is hands on all the time not afraid to get his hands dirty. In my books that's the type of business I want to deal with. I cannot say enough about Dubois Mazda, you all should be proud of yourselves.
Thank you so much.
Sam, Troy, Sue.
This is specifically for the Service Dept. They have gone above and beyond on multiple occasions! 5/5 Stars.
I went there to look for parts. I ended up leaving empty handed. It didn't make me feel hopeful that I would be able to find a reasonable price fix.
Amazing!! Jay is a Rockstar!!! Bought 2 cars here and will do more!
Loved dealing with these people 💚