aweful service,
why wont it post my review??????????????????????
They treated a friend of mine sooooo poorly!!! do not shop here!!
trash, This dealership is so corrupt, Don't buy from here!!!!!
They seem to treat you right here
I did not buy a car there, but I am 100% I never would or want to.
I would assume it would take forever to close a simple deal, considering it takes someone at that dealership 5 days to hopefully issue a cheque for trade in from one of their other dealership who unlike Mazda did a fabulous job.
Good to know person in charge of finance needs 24 hours to issue a cheque only to find out it will take additional 3 days. I only found that by calling few times as they say we’ll call you but it just means wait till I call myself to get somewhere.
I wish there would be option to give -5 stars and that would be generous for such awful service
Jesse in finance did an amazing job in helping us with the purchase of our new CX 5, best experience I’ve ever had in dealing with a car dealership, thanks again Jesse!
Thank you to Marcos for being patient and helpful for my daughter's first car purchase and to Jesse for helping her get just what she needed to go ahead with the purchase. She is so thrilled with her first car purchase (a 2021 Cx3) and the experience has set the bar high for her future purchases!! Thank you again for such a great experience!!
All staffs were so nice to me and caring.
They took a very good care of my car. 👍👍
I bought my CX-5 a year and a half ago and was over all a good experience. The service department is great as well. Will buy here again.
Becky & Mike were a joy to deal with!
So happy with my new Mazda 3. The purchase went smoothly and they went above and beyond to make sure of it! Would highly recommend that you get in a Mazda. Zoom zoom
Great Experience with Mazda Mike helped me out all the way. The patience and efforts were really great. I would definitely recommend Mazda GP to everyone. Helpful agents and very friendly.
Revolution Mazda is not the ‘business as usual’ type car dealership! In all my years of shopping and purchasing vehicles, I had always been approached with the scripted, right out of the book type spiels, which as we all know is extremely annoying and somewhat rude. Revolution Mazda is not that type of dealership, I had Mike Parreno as my contact and salesman and what a delightful gentleman. Mike never used those slimy and sneaky pressure-type sales which was such a relief to me. Mike gave me straight forward answers which were well researched and he never lied or stretched the truth in order to get a sales. It is apparent that the dealership as a whole has a business model whereby they treat their customers with respect and they just use common-sense and a courteous manner to form a great relationship with the customer. Further, I am an out of town (out of province actually, I live in BC) and was somewhat hesitant to go 2 hours away to shop for a vehicle but the service is what made Revolution Mazda a complete standout from ALL of the others (Chev Buick, Toyota, Ford). Plus, the Mazda CX 30 is an extraordinarily beautiful SUV!
Purchases my first vehcile and Mike and Becky were absoutlty amazing to work with they helped me get everything figured out. Went above and beyond and were so polite and friendly. Ivcouldn't be more happy with their services, highly recommend them :)
Absolutely wonderful customer service! They did such an amazing job!!
If there's negative 1 thats the rating you deserve. I really had a bad experience buying car here at Revolution Mazda Grande Prairie. I thought I could trust them because we know people working there. Sales is not not accurate and don't know the features of the car they're selling. Promise to give extra service if i decide to buy the car. When I review the checklist they provided it says brand new but its slightly use because its a demo car and has already 6000+ milage and also it is stated that I test drive that car which I didn't. This car dealership only good promising to get customer but once you purchased car they don't care anymore. They even force me to give them 5 star rating considering their service is bad negative
I had a great experience at Revolution Mazda. I have buy a lot of cars in the past 15 years and it has been one of the best experience. Mike was really helpful in getting us the CX-9 we wanted and he went above and beyond to answer our questions and to readjust the schedule to fit our needs. Becky at financing was also great to work with and my wife and I never felt push toward getting a product we did not want. If you are looking for a great car and a great buying experience, I highly encourage you to consider Revolution Mazda.
Hands down, best deal I've ever come across. Becky is your girl and she's the bomb. So get on in to Revolution Mazda and talk to Becky 👌best customer service, punctual, and the kindest woman i know.
The sales professionals were friendly, and made time to help me/show me around even though it was super busy.
Lionel and Becky and the entire team at Revolution made me feel like a queen and took all stress and pressure out of my search for the perfect car. If you want a next-level classy experience of car shopping, start and end here, gone are the days of pressure sales at this place, I loved it and LOVE my Mazda! Excellent automobile handled by a new breed of professionals. Thanks, Becky and Lionel!
Great service from the staff at every service appointment. They always take great care of me and my vehicle. If you want a great experience Revolution Mazda it the place to go!
Dealing with Mike in sales and Becky in finance was a great experience. Hassle free and easy. I love the model 3 I purchased and I received exactly what I wanted. By far the best experience I have had purchasing a vehicle!
They work with you to get you into an incredibly affordable vehicle you want. This was my first time buying a new vehicle and it was such a smooth and fun experience. Mike and Paul, you guys are amazing!
My experience at Revolution GP was effortless. The staff was happy, positive and made the car buying experience seamless. Safe practice in place during the Covid 19 pandemic. I would recommend them if you're looking to get into a new vehicle! Thanks Paul :)
Had a very positive experience with Paul Johnson from Revolution Mazda GP. He put in a lot of effort in calculating various scenarios and price ranges to suit our budget and needs. Unfortunately, with this ongoing unpredictable pandemic, we have decided to wait to purchase a new vehicle. However, we were so pleased with his level of quality customer service and empathy to accommodate our requests. Thank you, Paul!
If I could give 6 stars I would. Awesome experience and Mike was amazing to work with. Next time we need a vehicle this will be our first choice. Thanks mike!! My sister loves her Mazda CX-3 and I love my Mazda 3.
Wonderful service, a pleasant experience. No pressure, and great service. It made buying a vehicle fun, the way it should be. Mike, Becky and Paul are fantastic! They made me feel like I was part of their group
Paul and the staff at Revolution are absolutely the best there is. We bought a car from a competing dealer in Edmonton and when Paul found out he had zero negative response, he just genuinely invited me to try them again on my next one. It happened very shortly as our car was crashed, and he came through with an amazing deal on our next CX-9. Thank you SO much Paul and staff, you are all awesome!
Very impressed with how helpful the staff is. Mike is a great guy and really went the extra mile in sales. Becky was super helpful in finance. Great team and fantastic vehicle!
Absolutely fantastic service.
Was hesitant to work with an auto group, but received some of the best customer service I've ever gotten in Grande Prairie.
I went in looking for one thing, but someone was already looking at it. I wish their selection was a little bit more varied, but that's out of their control. They showed me as many options in my budget as they had, and made a sincere effort to accommodate my situation.
Would readily recommend Mike as a sales person, and both Paul and Becky were amazing people. Each one made an effort to make sure I was happy and looked after. It was nice to learn bits of personal information about the people I was dealing with.
Overall an amazing experience.
I just purchased a Mazda CX-5 from Mike and can happily say it was the easiest experience I've ever had in purchasing a vehicle. Mike was incredibly polite yet humorous, I felt very at ease through the whole process. While they were setting up paperwork he kept me entertained and offered me coffee. I felt very comfortable around him. I met the manager Paul who guaranteed I'd love my test drive and he wasn't wrong! Becky was also amazing, I tend not to trust people and usually get the feeling that I'm being scammed but didn't feel that way at all with Becky, I felt like I could trust her completely and drove away very happy with my new Mazda! Thank you so much Mike and Becky, you're both great!
Nothing but great things to say about the staff at Revolution Mazda! Completely happy with the purchase of my 2019 Mazda 3 GT Sport!
The sales staff was very knowledgeable! Paul, the manager, was very pleasing to work with, and I commend his flexibility in dealing with my circumstances, I was a tough customer, but I left extremely happy!
Becky was simply amazing! She explained to me everything about the warranty, and all the insurance to keep my vehicle and myself protected in case life happens, which it does all the time! Cheryce and the service staff was all smiles when I was introduced to them!
Overall a great experience, and I would recommend them to my friends and family ten times over! The atmosphere was pleasing, and everyone was all smiles and i was genuinely pleased!
If I had four thumbs, they would all be up! Two Thumbs Up all the way!
Great customer service! And just down to earth, awesome staff!
Wont hesitate to send my friends and family here!
This place is a joke hands down the most unprofessional dealership and business I've ever encountered. Take you're money literally anywhere else!!
In response to the owner yes im positive it's revolution Mazda I'm reviewing. John from revolution Mazda thinks it is acceptable to talk down and belittle woman at their place of work. No man should ever treat a lady like John did and for a business to employ people like that makes it an easy decision to take my business elsewhere and to advise anyone else to do the same.
Nothing but great things to say about the staff at Revolution Mazda! Completely happy with the purchase of my 2019 Mazda 3 GT Sport!
The sales staff was very knowledgeable! Paul, the manager, was very pleasing to work with, and I commend his flexibility in dealing with my circumstances, I was a tough customer, but I left extremely happy!
Becky was simply amazing! She explained to me everything about the warranty, and all the insurance to keep my vehicle and myself protected in case life happens, which it does all the time! Cheryce and the service staff was all smiles when I was introduced to them!
Overall a great experience, and I would recommend them to my friends and family ten times over! The atmosphere was pleasing, and everyone was all smiles and i was genuinely pleased!
If I had four thumbs, they would all be up! Two Thumbs Up all the way!
Great customer service! And just down to earth, awesome staff!
Our son/daughter in law bought a new car there recently. When a warranty issue came up, they took it in for repair. No one expected the terrible service as Mazda allowed their staff to yell and berate our daughter in law. NO ONE has the right to treat anyone like that, clearly they have no concept of customer service. Revolution Mazda has a legal obligation to fix the brand new car. Revolution Mazda has no right to yell at a customer when they ask why the car cannot be fixed. General Manager has no concept of interpersonal skills, communication or business management. Go elsewhere where they take care of the customer, not bully them.
Was a great experience purchasing the vehicle i desired from the dealership. Help and advice/explanation on my options for helping me get behind the wheel of the suv of choice
I came in shortly before closing, needing a car that day. Everyone bent over backwards to be helpful, and to make sure all my requirements have been met. Living out of town I have been a demanding customer when it comes to getting me vehicle serviced, and again they have gone out of their way to look after me.Entire staff from the top down is knowledgeable, friendly, and accommodating, I already know that I will be going back there for my next car. Oh yeah, and the car is fantastic.
Ever since we came to Canada 5 years ago, we have always owned and relied on a secondhand vehicle. Every time we went on road trips, we would always rent a car and burn on rental costs what could have been extra holiday money for us. On some trips, the rental would be so expensive we would cut our vacations short because we can’t afford to pay more than what our budget is set for the vehicle. My husband and I have always wanted to get a brand new one but we were a little apprehensive to do so because we wanted the purchase of our first car to be very special for us. When we finally decided it was time for us to make that call, we trusted our gut instinct and went with the one choice we always had at the back of our heads despite of all the car dealerships referred to us. We always knew we wanted a Mazda for our first car. True enough, that special first car experience was everything we hoped it would be and more! Paul, Becky, Monique, Mike, and the entire Revolution Mazda team in GP have been nothing short of amazing every step of the way! We went in in the morning as a walk in and came out in the afternoon like we were already part of the family. Now if that does not say much about how they treat their clients, then I don’t know what genuine customer service means. If it’s customer service, top caliber job, and overall outstanding experience you’re looking for, then Revolution Mazda-GP is THE best place to go to for all your vehicle needs. You won’t just fall in love with their cars, you’ll be blown away by their impeccable service acumen! The experience is not just special — IT’S EXTRAORDINARY!
PS. We are planning our next road trip as I am typing this and this time, we have extra room in our pockets to splurge a bit more, thanks to Revolution Mazda 😊
Love,
Alex, Christine and Jace
Proud new owners of a 2019 Mazda CX-5 GS
Best of the Best. Staff was intelligent and never hesitated to answer or find the answer to any of my questions. Their financing department gave me a better rate than any other dealership or bank in town. If you are looking for a new or used vehicle then do yourself a favour and make Revolution Mazda your first stop.
We just recently bought an SUV from them. Awesome service, friendly staff and great to deal with. They got us into exactly what we were looking for! I would highly recommend coming to see them for your next vehicle.
Cheryce was amazing and brought me in right away for a warranty service that was done quickly and well. The staff are all friendly and very knowledgeable. John at the Parts desk was excellent, and Wyatt did a great job. Thanks!
I bought a CX-5 GT from them last month and all I have to say is good things about my whole experience dealing with the team at Revolution Mazda. I was gonna go to a dealership in Edmonton and I was upfront with Revolution about the price Edmonton was offering me so they offered me a deal that I just could not refuse. I'm glad I made that decision as I feel proud of myself to have supported a local business.
The skipper of the team, PAUL, is a very honest gentleman who explained all the details for financing the vehicle, and the Sales expert, MIKE, has a really professional yet friendly way to deal with his "guests". I would also like to mention Becky, Nathan and all the other members of the team who made all my visits to the dealership a pleasant experience for my wife and I.
Thanks a lot team Revolution Mazda!
P.S. talk to Paul about vintage cars and Cricket if you would like to get some extra discount. Haha.
I was looking for a new vehicle and sent an inquiry to Revolution Mazda and was promptly contacted by one of their sales staff Monique. Monique was amazing! One of the most fun test drives I have ever had! She was very knowledgeable, thoroughly went through everything on the vehicle with me, and was very easy to work with. I was also introduced to Paul the Sales Manager, he was very accommodating and friendly. I did not end up buying a Mazda but it was close, I highly recommend dealing with this dealership and specifically Monique; you will not be disappointed!
I have been dealing with mazda for around/over 6 years I am so impressed with the people that work there and they sure go out of their way to assist in everything, I feel comfortable and met by genuine people when I walk through the door always a smile
I highly recommend this dealership. I had the pleasure of dealing with Monique who was so amazing and understanding and Becky was amazing with her help.
All in all best customer service I've received.
Scott and Becky were beyond helpful!! All the staff were super friendly. I would definitely recommend revolution Mazda to anyone looking to buy a vehicle
Walked into the Mazda dealership to get pricing information and was immediately greeted by Mike. I was offered test drives for vehicles I was interested in and I felt very welcome. Within a couple of weeks, and phone calls back and forth, I left with my brand new 2018 Mazda 3! Mike was very accommodating and he and Becky made sure I was completely satisfied with my purchase! Would recommend.
The Grande Prairie Mazda dealership has consistently been very helpful and polite when I've taken my Mazda 6 to them. They have accommodated my schedule and gone out of their way to provide exemplary service. When there was a problem today with the installation of my new airbag, they gave me a loaner and were planning on delivering my car to me early next week two hours away from Grande Prairie. They were able to fix my car and called me before I left town. I highly recommend this dealership for customer service.
Best Service every! Replaced my gas pedal under warranty free of charge.
Updated my computer box. Taking care of the recall.
Very friendly staff and i feel really comfortable every time i come.
Thumbs up also for a free ride every time i need a service.
Thank you for taking care my CX-5.
- Fix-It Ralph
Great sales staff, gave us a great deal on a new CX5. The service department has been top notch getting me in at short notice and dealing with warranty issues with no hassles.
I am loving my New Mazda CX 3 after shopping for about 3 weeks for a new ride I decided to give Mazda a call to see what they could offer me. Dynamic Darian went above and beyond to help me find a vehicle to suite my needs. Also Don who gave me the peace of mind that the Mazda CX 3 was the car for me. Also thanks Darian for keeping my partner happy to with all his request such as a New Jacket and Cap from Mazda it was an exciting experience and I feel very comfortable to call in the future if I have any questions or concerns thanks again guys.
Revolution Mazda listened to want I needed and wanted, searched and then gave me the options that best worked for my needs. Even though it is a Mazda dealership Revolution group owns a variety of other dealerships with different makes and models. They by far gave us the best trade in value on our vehicle and put us into a new 2015 GMC that we requested. There are a couple of custom things we asked for that they also kindly and efficiently are taking care of with pickup and drop off and i dont loose a second out of my very busy work day. Thanks Don Hunter, great experience and fantastic followup after the fact
Everyone is super friendly! I bought a new Mazda 3 yesterday from revolution Mazda, I wanted to especially compliment the sales person who took care of my business from start to finish. Tim Baker was really friendly and patient. I feel comfortable that I was the one that made all the decisions, not him. I barely had to do much except for picking up new ride! :) This is very important. I recommend this dealership.
Went there to buy a new Mazda 3 the salesman made me believe that all i'd be able to get was a used vehicle tried to sell me a Used Hyundai accent with no warranty. I refused I said i wanted something with a warranty, black and not a hatchback. It was my first "buying from a dealer" experience. They convinced me to sign for a 2011 Mazda 2 in black that was a hatchback... not at all what I wanted but again the salesman was telling me if i didn't get this one he didn't know what else he could find for me. They wanted 15 grand for this piece of base model garbage and with interest i was paying over 20 grand...
Long story short I hit a pothole about 6 months into it and it did enough damage to write off the vehicle. I still owed money on it even after the insurance payed me the value of it and had to roll that into my new loan.
Mazda took my personal information and used it however they wanted! to this day I still receive phone calls from them about my "2011 Mazda 2" which has been in the bone yard for over a year and a half. they call me about 3 times a month about the vehicle or some stupid new promotion they have going on after I told them repetitively not to call me and that the vehicle was written off.
Last week I received a call from someone not even at their office in GP "on behalf of revolution Mazda" I told them not to call anymore, called the actual office and told them not to give my personal information to third parties and they said their must have been a mistake because they do'n't do that. I told them to lose my phone number and that if they call anymore I'm going to tell everyone about my bad experience at their dealer. They called again today so here I am.
For the love of god save yourself the trouble and don't shop here.