Al and Dave were so great to work with. They helped me get the best deal, my dream vehicle and worked fast to make it all happen. Easy 5 out of 5, great experience for a first time buyer.
Once i arrived at Service they were prompt getting to me. Very helpful in getting the order down. When I asked them about the warranty on a part they looked right into it. Took a little while..but ended up as it was on the warranty. Very helpful and courteous, was done in no time.
Mike LeBlanc was a great help getting the perfect fit for me! Reasonable, easy to deal with, and very kind.
We have been patrons of Taylor since moving to NB in 2008. Starting with the vehicles we arrived with for service and since then, with two teenagers in the house, Taylor has been our supplier of choice with a total of 6 vehicles. They have always treated us fairly. Highly recommend the dealership and the salesperson that has guided us through everything, Mike LeBlanc.
Very satisfied with the purchase of our 2020 ford f150 xlt sales associate Serge Bordage was very knowledgeable and went above and beyond too make sure we were satisfied with our purchase overall great experience with Taylor Ford thank you.
Great spot. Mark sold me and my family multiple cars. 2 in the same day this time. Couldn't pass on the deal!!
My partner and I had the most enjoyable experience purchasing a new Ford Ranger. Starting from the must amazing sales lady Collette Stubb that we ever dealt with, to dealing with the financial department. They worked extra hard to give me what I wanted and made it fit my budget. All and all I truly recommend stopping at Taylor Ford and asking for Collette if your thinking of stepping in to a new or a new to you vehicle.
I have had the best experience with Taylor Ford Lincoln ! They put in their all to get me a great deal. It took some time and several vehicles were looked at but they were so patient with me and really took what I wanted and what I could afford into consideration. I am over the moon, happy with my experience with them. I want to give a personal shout out to Steven Peacock, Michel Ouellette and management. They are the reasons I was able to get a great deal on my 2017 Ford Escape se. Thank you so much for all of your help, truly amazing people.
Felipe Prado provided excellent customer Service and valuable advices. Highly recommend to friends and family and business owners 👍 5 stars service 🌟🌟🌟🌟🌟
Awesome team at Taylor Ford. Always ready to help. Quality Service!
Fantastic experience purchasing my new 2020 F-150 from Mark Burrows, James & the entire team at Taylor Ford Lincoln.
They found the exact truck I've been dreaming of owning and Mark was extremely thorough in walking me through all the features of the truck. There was absolutely no pressure at any point. Communication with the various departments was excellent and I spent no time waiting in the dealership.
I would absolutely recommend Taylor Ford Lincoln to anyone in the market for a new vehicle and will be looking for Mark the next time I need a sales person!
Taylor Ford was amazing to deal with they were very fast and efficient and met all of our needs on our new truck. I would highly recommend Troy Doucette in sales and David Hughes in finance.
I had an issue with my Ford and was at a loss as to how I going to get it fixed and how the cost of the repair was going to be handled. Mike Lemieux helped me tremendously. I have to tell you that he went beyond my expectations. He was very, very patient, as I was quite upset at the situation. He was extremely helpful and went to great lengths to help me. The end result was, my car being fixed to my satisfaction. Every dealership needs a Mike Lemieux regardless of the situation. Again, thank you very much Mike.
The whole experience with my purchase from from start to finish in one week was awesome. Maggie Drummond was great and the service was professional. I travelled outside my own City to deal with them and I am so glad I did - great team at Taylor Ford!!
Great customer service and amazing dealership and management team.Troy Doucet is absolutely one of best salesman I ever dealt with knowledgeable patient and very accommodating...I had some minor issues with my truck purchase after sale cosmetic defects etc and Taylor’s and Troy work hard and made sure everything was look after and I was happy Ford of Canada should be proud to have a such a great dealer representing there brand and Image...So if you’re in NB and need a new a new car or truck go see them you won’t be disappointed...
I have purchased 3 trucks here, I always get great service, fast answers to my questions, and the support I need to keep my service trucks running.
I can't say enough about Jeff Taylor and his whole team. Keep it up!!
Great service. Steven took the time to show us the vehicle options and also the various vehicles we wanted to try out. Thanks again Steven.
Amazing service from Mike and Gisele! Very grateful! So accommodating, helpful and professional. Thank you for the wonderful service!!
I just purchased a Ford Edge and dealt with Troy Doucet. I found Troy very knowledgeable and at no time felt pressure to purchase which was nice.
After my purchase he took the time to explain everything about the Edge and made sure to tell me to contact him at anytime with any other questions.
I am happy with my purchase and the service I received and would not hesitate to recommend Troy to anyone.
Rachel
Very friendly and helpful sales department. Troy and James both went out of their way to make sure we were happy with the vehicle we choose and understood all the features.
Purchased a new 2019 F-150 and am thrilled with the vehicle as well as the sales process. Quick, simple, professional and friendly. Highly recommend buying from Taylor Ford! Great buying experience.
Thanks Vlad for helping me get into my new Lincoln Aviator! Well Done!
Troy Doucet is one of the best car guys I have ever dealt with. Respectful, honest, knowledgeable, works around your schedule. If your in the market for a vehicle, I recommend you contact him, you won’t be disappointed.
Recently traded our SUV for a Ford f150 with the help of Troy Doucet and we have been so impressed with how the whole transaction has been smooth. Highly recommend anyone to go see the team at Taylor Ford Lincoln!
Mark Burrows, Matt Estabrooks and Amanda Arbeau went above and beyond to get me the truck I wanted with top of the line features. The winter and tire package was what sealed the deal! I highly recommend anyone who is looking for a truck to stop by as they will take the best care of you in the greater Moncton area!
Great experience with everyone at Taylor Ford Lincoln. Mitch aka Keith was awesome from the time I walked in to when I picked up my vehicle. I keep calling him Mike but just old age. Highly recommend these guys👍
Walked in not knowing what to expect and walked out with a new f150. Salesman Al listened to my every want. And he delivered. Finance manager Amanda was also great. No pressure to buy. 5stars all around.
Fantastic spot, great people and a friendly environment. Very knowledgeable staff that are a pleasure to deal with!
We recently bought a "new to us" Ford truck. Al Chung and James Bailey provided us with excellent client service, taking the time to determine our needs in order to find the right vehicle for us. They were also very thorough in explaining "all that is trucking" to us newbies. We had a very good experience and would recommend Taylor Ford Moncton to anyone looking to purchase a vehicle.
I had an absolutely incredible time with this dealership. The sailsman I dealt with were super nice and went the extra mile to help me. I recommend this place 100%. Best dealership experience ever.
We just had the best buying experience at Taylor Ford Lincoln. The service was exceptional - Troy was super helpful and very knowledgeable about all the trucks we were interested in, which made our decision much easier. We will definitely be buying from here again - we love our F150!
Had an excellent experience at Taylor Ford. Troy was an awesome Dealer, he found exactly what I was looking for after a little bit of searching. Team members are honest and really know there vehicle.
Would recommande everyone to ask for Troy!
Excellent customer service. Very friendly very efficient. Very on top of everything. No issues whatsoever. All in all a great experience.
Troy Doucet is the man! He went through the entire lot to find me the truck that met all of my requirements. He was patient while I went back and forth on my decision leaving with multiple trucks over the course of a few days. When I finally said I wanted the one in the showroom he quickly busted open the doors to drive it out. 5 stars!!
Vlad is an excellent sales person. He has a great personality and comprehensive knowledge of Ford vehicles. He listens to his customers and found us a wonderful Edge Titanium. We are very happy with our new vehicle!
Great experience buying a brand new vehicle. Dave was friendly and knowledgeable about the gazillion features and technologies that makes my new Ford Edge SEL more like a new phone vs a new car to me. Financing was a great experience for the first time in my life.
Great experience! Vlad is very knowledgeable and informative on the type of product we were interested in.
I just recently purchased a vehicle from Taylor Auto Village and I wanted to share my experience with anyone who may be looking for a review about this group.
Firstly, the staff here are extremely knowledgeable about the vehicles they sell. They know all the ins-and-outs of the trucks and cars on the lot. I had the pleasure of dealing with Al Chung, who was very accepting and patient with me during the process.
Secondly, they gave me a great price, great amount on my trade in and even reduced it all a little more at the end to make payments exactly where I wanted them to be. I am super happy with my truck, and I will be back to this dealership in the future.
If your looking for a new or used vehicle in Moncton, I wouldn't go anywhere else. Go to Taylor Ford or the Auto Village. Let Al Chung know I sent you.
Overall: 10/10
Just purchased a new Edge Troy our Salesman was so helpful. We have been dealing with Troy since 2013 and he has always been upfront and very honest with us. Whenever we are in to the dealership for service he always makes it a point to come see how we are doing and to see if there is anything we need. And of course always asks about our furbabies.
Thanks Troy for all you do.
Urgent safety Recall order for my car sent out March 18, 2019 (car is 2010). Parts can't be ordered until June. Seems like they struggle with organization. Previous trips to the service area resulted in very little help, at high prices.
From our salesman the wonderful Troy Doucet to James who we met one night in the parking where the F-150 are, to Mr Dave in financings who I call the radio voice man!
All these friendly people make the best team ever in giving you a nice, easy and stress free experience in buying your vehicle.
Troy knows his customers, remember their names and truly cares for their satisfaction. He is more than a sales person to us, like a friend who we appreciate and have the most respect for. They are the best of the very best!
from : THE BOSS !! 🙄😉🤣
The staff are friendly and professional. The waiting room is comfortable, and shuttle service is available if wanted. The time estimation is either correct or may need an extra half-hour.
Vlad was awesome. Help me get a great deal. Really happy recommend coming to see him and buy a truck.
Thanks Vlad
Very friendly, knowledgeable salespersons, great finance officers and very pleasant experience in car shopping. Made us feel really comfortable. Top Notch.
Seems to be a good place. However, the sales person could not close the deal with me and could not match price of another brand of truck. Both were the same as far as options but Ford had a smaller engine. I'll try again I'm four years.
Beyond excellent service. I have purchased my first F150 in 1998 at Taylor Ford and I'm on my fourth F150. I now drive a brand new 2015 and they are still the greatest. They are great people to talk to and they will get you what you need. Excellent service. I strongly recommend Taylor Ford. Speak with Terry Doiron, the best sales person on the floor. he will listen to what your needs are and find you the absolute perfect vehicle for the best price. Don't bother shopping anywhere else, they will beat that price. dont waste your time, go straight to Taylor Ford.
I would need a lot of time to write all my experiences. I will try to condense. I had a good experience with Shannon when I bought my new Lincoln. I really hadn't planned to buy another Ford but she talked me into it. After that my experiences with service were not stellar. They were so bad that I wrote a rather scathing review when asked by Ford Canada to do a review. On the question do you love Lincoln Taylor Ford I gave the lowest mark possible. But then a wonderful thing happened. They appeared to listen. My car was in the shop for some technical problems when I wrote the review. Following that I had an above the call of duty phone call from Roger (one of the advisors). Not only was my car fixed 100% but he took the time to phone me and go over the diagnosis which required considerable flexibility on their part. I really appreciated the call. I am not that hard to please. A smile and a thank you usually do the trick. Roger even went out to the parking lot to test my keyless entry code to make sure it worked as I had never used it before and I needed to in order to pick the car up after hours. Then a few days subsequent to Rogers call I received a call from Rick the service manager or something like that. Once again they couldn't have tried harder to please. I appreciated that as well and next time I go in to the dealership I will ask for a tour. So things are on the mend and I thank the staff at Taylor Ford Lincoln for listening to this crabby guy. Here's hoping things continue in this positive vein.
I found that Taylor's repair service was just fine. My problem was/is with Ford itself it took almost 4 years for them to decide that my transmission really needed fixing after 2 road breakdowns and I think 8 (lost track) computer upgrades that did nothing for my transmission problem. Your courtesy car was a challenge for me, should have asked for a taxi, but indications were that the car was in Dieppe and would be there shortly well a long time went by then got picked up and took a trip around than landed back at Taylor Ford then off to my destination it took at least 1 1/2 hours + to do a trip that I could have walked in 15 min.
I just bought my 3rd vehicle from Taylor Ford. Service is excellent. I feel like I have my own team there. Shannon O'Connor Eric Dickie and Corey Stevenson. I can call Shannon anytime and she is always there for me. She also follows up with any questions or issues or service appointments I have to make sure all went well. Service does not stop when the SOLD sign goes on the vehicle. I will definitely buy my next vehicle from My Team!
A friendly, knowledgeable sales staff (thanks Serge Bordage!) and an honest and reliable service department make this my go to dealership. Best car dealer I've ever dealt with.