Thanks again! Great customer service, friendly staff. Would recommend planet Kia to anyone who is looking for a new or used vehicle! Was kindly greeted by a man named Sean at the front door who got me situated with a sales rep. Thanks again!! Will defiantly be back next time I’m in the market for another new kia!!!
I have owned 4 SUV’s from Planet Kia over the last 12 yrs. What keeps me coming back is not only safe, reliable vehicles but the sales and service I have received. From the top ……..Sean…….to sales…..Terry ……to service…..Jane and Dan……..they have all been like having family that is always there for you! ! I was recently away and had problems with a flat…….they helped me remotely to get home again! That is what I call a great team !! I have owned a number of vehicles but have never received the service they provide. I highly recommend you check them out if you need a vehicle new or used and their amazing service! Thank you Planet Kia😊
Excellent service! Friendly staff and I liked how they can text me during my service. I highly recommend it.
Wow, thank you Kia for the superior service today! The kind employees behind customer service were very pleasant to deal with. They were so accommodating to my needs for the service my vehicle needed and I am raving to everyone about your ability to go above and beyond for your customer!! See you next time!
My recall repair was booked and completed efficiently by the team at planet Kia Brandon -The repairs took less time than I expected and the customer service was exceptional.
I want to commend your having a “baby station” in your restroom.. something I have NEVER seen at a dealership before, it is beyond generous and helpful for us mums and dads!
Very clean building and pleasant and polite employees. Mr Stark was there even to help answer a question of mine.. thanks!
My recall repair was booked and completed efficiently by the team at planet Kia Brandon -The repairs took less time than I expected and the customer service was exceptional.
I want to commend your having a “baby station” in your restroom.. something I have NEVER seen at a dealership before, it is beyond generous and helpful for us mums and dads!
Very clean building and pleasant and polite employees. Mr Stark was there even to help answer a question of mine.. thanks!
The customer experience was really great. Highly recommended
The staff and service is amazing!
They really make sure you are taken care off 😃
What a great experience at Planet Kia!
Dale Kerik and the team helped me lease my first car. They explained all leasing and financing options clearly, and educated me about my payments.
I never felt pressured, everyone was very patient, pleasant, and great to do business with. I would highly recommend Plant Kia to anyone!
Thanks again Dale!
On Dec 30 I was on my way to grocery shop , due to icy roads i ended up hitting snowbank , as a result I ended up with a hole in my tire . I managed to get enough air in my tire to get me to Kia . I explained the situation and they fit me in right away ! Took about 20 mins to get my tire patched up and the mechanics looked over my car for damage . One of the salesman (I believe) gave my toddler a toy for entertainment. Great experience
Had the best experience buying a car. Super friendly staff, everything went so smoothly with the whole process. Very impressed. Dale, the salesman, was go good to deal with
Terry and Planet Kia have always looked after us with great service and they have always been very professional! I consider Terry a good friend and a great salesman!
Our “salesman” didn’t know much about cars. When asking questions, he mentioned few times that those things weren’t important to him so it doesn’t matter..
When checking out our car for trade in value they toke our registration out of the car without asking us, then put it back in the wrong car. We were lucky these people were shopping at a different dealership and they knew us so we got it back.
The “salesman” told us numerous times he didn’t need the job and it shows. Never had the decency to give a call or email when he came back from his days off.
The sales team helped my mother buy a very nice Kia Sportage. This is the first vehicle she has purchased in over 10 years and she was very nervous going outside her comfort zone. She raved about how patient and helpful the staff was to deal with. Great price, great product, and amazing service. Thanks so much for making this a painless experience.
Attention TRUCKERS.
Low Clearance at entry/exit.
Picked up from here friendly, fast and even help me getting in and out.
Great service. Always love my experience with Jane and love my new Kia
I should have been more patient. Delton sold me a forte and although they kept talking about what I was comfortable paying monthly the total cost of the vehicle was not disclosed. Again, this was a learning experience. Once signing realizing my total vehicle price I am less than excited. The car is fine, the warranty seems good - I hope it won't be needed.
Edit: learn from this idiots mistake. Don't pay above msrp!
A great car buying experience. I've never been a fan of the buying process, but Terry made it the best car purchase to date. Not pushy, made sure I had all of the information and made sure to update us on the order status as we waited. Delivery was smooth, and he ensured to explain everything in detail. Cory took the time to explain all the financing details, and was not pushy with back-end products. Overall, the best car buying experience I've had. Never thought I'd end up in a Kia, but I'm glad I made the change and the Planet Kia team made the switch easy. I would highly recommend them to anyone.
The best service and sales team I've ever worked with for sure. I purchased my 4th kia a few years ago and don't plan to go anywhere else for future vehicle purchases. Dependable and reliable vehicles and people! Love them!
I get everything done from basic service, to detailing. Always a great experience when I go. Very welcoming and always everything is done the way I like it !
I purchased two vehicles (one new and one used) from Planet Kia and have had my vehicles serviced there for many years. I am always greeted warmly and have been provided with exemplary customer service. During the initial lockdown from the global pandemic they even picked up, serviced my vehicle and delivered it back to me with minimal effort on my part. I am so impressed with Planet Kia’s dedication to their customers.
Used to have a 2016 sorento traded for a 2019 sorento and when it got cold these past couple of weeks just couldn't get any heat asked to get it in and have a look at it jane said the filters we'll change them for one it wasn't a air flow problem it was heat so took it back and asked to change thermostat we'll it worked but they made me pay for it even with extended warranty they next day I went and bought a truck elsewhere.
Came here with a unique situation and dealt with Andy and Cory.
Andy worked his butt off to find a solution to my issue, persisting and not stopping.
His hard work (with assistance from his colleagues) paid off. Today, I am the owner of a 2018 Stinger, and I'm still smiling. I want to just go outside and drive around. I'm so very happy.
Cory, the finance manager, was very thorough in going over my payments. We went over everything in detail, and he explained everything to me to ensure I understood what I was paying and why.
When emptying my truck, I was unable to remove my dash cam, and Andy offered to assist and call me when it was removed.
The team at Planet Kia was amazing. They put up with my horrible jokes and did what they could to help.
Thank you guys so much for everything.
Sales team and management were very good. Our salesperson was Delton and he was very pleasant and helpful to interact with. It seemed that they were interested in finding the right vehicle for us and making sure that we were going to be happy customers once the sale was complete.
Best service I have ever had staff was amazing
Awesome people, great atmosphere, excellent products, top notch service department.
The sales and service staff at Planet Kia Brandon are amazing! They always go above and beyond whenever we are there :) would highly recommend purchasing your next vehicle from them! We are definitely returning customers and I look forward to my upgrade to a Telluride!! Thanks again guys for all you do! You rock!
The sales and service staff at Planet Kia Brandon are amazing! They always go above and beyond whenever we are there :) would highly recommend purchasing your next vehicle from them! We are definitely returning customers and I look forward to my upgrade to a Telluride!! Thanks again guys for all you do! You rock!
Great Service, had a mix up and they sorted it out! highly recommended
That was one of the best places I've ever been to the guys were absolutely superb verynice people to work with I will definitely tell people to go down there and buy will never be sorry thanks a lot guys
Purchased our family van there. Terry, Andrew and Sean were super awesome about the entire process.. went for my first oil change and the service was impeccable
Amazing staff, working together efficiently and miraculously. Financing my first car was easy and fast as they explained everything thoroughly and answered every question and concern regarding the process. Especially Terry and Cory, by far one of the best salesmen I’ve met.
Worst place for services ,if your Kia is out of service, stay away from them.
Kia make very good cars but these service guys ruin their name.
I want to give 0 stars.
The best! As always. Thanks Terry.
Well!! I was just sick to my stomach when my KIA “ Felicia “ took ill!! I had to have her towed from Wawota Saskatchewan to Planet KIA!! We were all surprised because she’s only 1yr old. I was nervous and worried!!
The staff took care of me like they had known me forever!! They reassured me that Felicia and I would be on our way home that evening. In just under 2hrs.The mechanics were awesome!! I am so truly grateful to Planet KIA. You all Truly Rock!!
PS
I have found my new Doctors for my Felicia!!
Previously worked at Planet Kia as a detailer, they have a very friendly and knowledgeable staff that caters to the wants/needs of their clients to the best if their ability. Very neat and clean building with great organisation. The owner is a great guy and so are his managers
Previously worked at Planet Kia as a detailer, they have a very friendly and knowledgeable staff that caters to the wants/needs of their clients to the best if their ability. Very neat and clean building with great organisation. The owner is a great guy and so are his managers
We've been loyal customers of Planet kia and have purchased 4 vehicles from them, the Optima, 2 Sedonas and most recently our Telluride! Each time they have been so helpful, always find ways to make my wish list happen, without outrageous mark up and treat us like family. My kids often ask if they can stop in just to say hi, knowing that Sean, Terry and the whole team will spoil them with treats. We've never had any issues with our vehicles and have always been informed promptly about possible recalls on parts. I originally came to this dealership because I was tired of others trying to pressure me into a sale I didn't want or were over priced. From the first step into their sales room I felt at ease, comfortable and ready to make a deal. Thanks Planet Kia for always being top notch!!!
Great dealership and owners.
Lack of knowledge, and poor service. Talked to me as I was a child and didn't know anything.
Joshua Peterson is a great salesman and a good guy.
Amazing service as usual.
The people here are amazing so friendly kind willing to help with everything. Never seen so many smiling faces and helpful people.
Very friendly staff, but I wasn't contacted prior to a service being done and then I had to pay an additional $70 in labor... for a small job I could have done myself at home. It was in for a safety recall and I mentioned a noise if they could investigate while they had it... they've apologized and I hope next time they call to confirm before they go ahead and perform services they'll bill me for.
Planet Kia have ALWAYS gone above and beyond my expectations.. we just purchased our fourth vehicle from planet Kia, so obviously they're doing something right!
I would like to send a huge thank you out to Adam, Dan, Nathan and and also Jane in service. These four individuals were involved with our last purchase on September 27th 2018. But either way you're going to receive exceptional service with the entire Kia family at Planet Kia. Keep up the great work everyone!!
Unprofessional crew work there
Very help good warm atmosphere
Great people to deal with.
I have had nothing but postive service from Kia 😀
I had a wonderful experience! Thanks to Adam and the team for helping me all the way through vehicle selection and financing. I will be back and would recommend them to anyone looking for a new or used vehicle.