I had such a great experience buying my first ever “big girl” car. It was my first ever big purchase and my sales rep and the manager made it such an amazing experience by giving me great deals and treating me so good while buying my first ever car. They were able to show me and the pros and cons and walk me through what would be reasonable for my lifestyle. When I went to pick up my new car they even personalized me a hat and customized it for me. I totally recommend if you are wanting to buy or lease you should get from here and they will treat you well and give you a great deal for your lifestyle.
Malik was a pleasure to deal with, came to see a truck and picked it up at the end of the week. Process was smooth and I didn’t feel like I was being taken advantage of, which has happened many times before. Even though we weren’t able to negotiate the price I still feel like I got a good deal. I was even allowed to have it inspected at my own shop, which is something most dealers for some reason won’t allow.
My overall experience was good, hats to Malik for the sale.
We received a good deal when we traded in our 2020 van towards a new 2024 van. Thank you to Mo who was very helpful in ensuring that the new van had the features that we really wanted. Big thanks also to Braedon who helped us to arrange purchase and installation of new snow tires, and who also went the extra mile for delivery! This is the third van we have purchased from this dealership over a number of years, and we have always been happy with the vehicles and Leavens! They will definitely take care of you!
Had a fantastic experience at Leavens Chrysler. I purchased a 2024 Jeep Willy's. Everyone I dealt with was very knowledgeable and friendly. Special mention to Kal and the manager and a huge thank you to Alex who handled the sale!! I would 100% recommend this dealership! Especially for women. I was treated very well! I would definitely recommend speaking to Alex.
I recently did a trade for my Ford Focus at this dealership and I couldn't be happier with my experience with the sales team. The salesman, Malik, was kind, helpful, and approachable. He provided outstanding customer service and helped me find the car that was best for me, and I'm happy to be the new owner of a Mazda 3! I'll be returning to Leavens for all my future needs.
I personally had a great experience buying my vehicle here. Very patient and answered any questions I had.
Huge shout out to Ethan for the assistance. Took the time to go through features, details, test drives and quick to respond.
Thanks again,
Cheers!
Trever was amazing in helping me get my Scat Pack approved! He was super knowledgeable, professional, and always available to answer my questions. His attention to detail made the whole process so much easier. I highly recommend Trever for anyone needing assistance—he truly cares and knows what he's doing! Thanks, Trever!
I recently bought a car from this brand-new establishment, and boy oh boy, I had the most splendid time with my sales person, Trever Ebert. I usually don't write reviews but if he wasn't the most charming, helpful and well-dressed man. Thanks for the help, would recommend this place again, definitely will return!
Trever made buying my car such a great experience. He was super friendly, listened to what I was looking for, and really made me feel comfortable throughout the whole process. He answered all my questions and helped me find the perfect car without any pressure. I’m so happy with my purchase and would absolutely recommend Trever to anyone looking for a smooth, stress-free car-buying experience!
Deleted my last review about their sales guy not being good but it doesn’t matter anymore because my car is driving absolutely wonderful. All thanks to Roger, such a great man, professional and helpful. Fixed my car, compensated me where he could and provided me a Loaner for the time being. Highly satisfied, and recommends everyone their servicing section especially go look for this guy.
Terrible experience with them! Very dishonest people there. I had my business vehicle there for three days and nothing was done other than charging me diagnostic fee. My reverse didn't work and they told me the parking brake ceased, the rotor and pad needed to be replaced, the transmission needed to be rebuild which in total would cost over 6K before tax. When I asked them the reason of the problem, the advisor told me the parking brake ceased causing the reverse didn't work. So I said go head to fix it. I even called back again to confirm if the parking brake was the problem and got a confirmation. Then the next day they said parts needed to be ordered from Toronto. Ok, another day. Finally got called but was told no part anywhere in Canada! What made me even feel being fooled was he told enven the parking brake was fixed, the reverse still wouldn't work. I need to rebuild the transimission. What a joke! Be honest! I talked with you twich to confirm if the parking brake was the cause and you told me yes but after 3 days of waiting you told me it was not! By the way, this guy named Brandon Palmer. When I called the second time, I asked him if he was the technician, he said no but he ran to talk with the technician and got a confirmation that the park brake would solve the reverse problem.
I paid almost $400 for an oil change and diagnostic fee. Plus I lost three days of business and they told me they need to charge me to pay their technicians. Who is gonna pay my loss?
Also I found a piece of plastic part siting on the floor of my passenger side and I didn't know where it belonged to or if it belonged to my vehicle. Terrible experience!
I've been a loyal customer of Dodge Ram for many years, and recently, I purchased my new Dodge Ram from Leavens. I must say, the service I received was top-notch.
The salesperson, Alex Vince, was truly exceptional. He conducted himself with utmost professionalism and courtesy throughout the entire process and provided outstanding customer service. Alex paid close attention to my preferences and went above and beyond to locate a vehicle that perfectly matched all of my requirements and included all the specific options I was looking for. His dedication and commitment to customer satisfaction truly made the entire buying experience outstanding.
If you're in the market for a new or used vehicle, I wholeheartedly recommend reaching out to Alex Vince at Leavens Chrysler Dodge Jeep Ram
I recently purchased a 2021 ram 1500 from this dealership and I couldn't be happier with my experience with the sales team. The salesman Trevor was kind, helpful, and approachable. He helped me find the RAM that was best for me and was happy to fix a few minor issues before it was sold to me. After the sale I contacted Trevor and let him know about a fender missing some bolts and some minor rust that I had missed on the bumper. Him and the used car manager, Mo, were very accommodating and were able to get my rust and fender fixed at no additional cost to me.
I'll be returning to Leavens for all my future RAM needs, and I highly recommend anyone in the market for a truck at a fantastic price to do the same!
Recently took my vehicle in for some recall work and to get a TIPM reprogrammed. After I had dropped the car off, they tell me that they don't have the parts and that they would be in the next day. Fair enough. The next day, they tell me the same thing again, parts will be in the next day. Not once when I booked the appointment, nor when I dropped the car off, was I told that the parts were not available and would be required to wait a few days. I don't understand why they wouldn't order the parts and then get me to book an appointment once the parts were in, instead of having my car for 3 days when it could have been done in one day. On top of that, they charged an hour of labour ($145) for a failed reprogramming of the TIPM. That is absolutely insane pricing for a process that takes less than 30 minutes, and I am doubtful that they even did the correct procedure of restore vehicle config, considering that my receipt says that the TIPM wouldn't accept the current VIN. You can't just rewrite the VIN while it still has the configuration of the donor vehicle...
Lastly, when I picked up the vehicle, a piece of trim from the dash was on the seat, and contents of the vehicle were on the floor. Under no circumstance is it acceptable to return a vehicle to a customer in this state. You return a vehicle in the same, or better condition than when it was dropped off, not worse. Should be ashamed of themselves.