Had a great experience with Infiniti Halifax with Raed Chbib! The process was smooth and Raed was very knowledgeable.
I have been a customer of O’Regan’s Infiniti for 10+ years. Amanda Peterson is a big reason why. She’s always helpful and able to get a response to any questions we have. The benefit of getting a loaner car any day we have service makes things so much easier.
Fantastic experience buying a new QX80. Very informative salesperson, took the time to test drive the vehicle with us (twice!), explain all the features, demonstrate the safety technology, and walk us through all the details. Highly recommend speaking with Raed Chbib if you’re in the market for a new vehicle—one of the best experiences I’ve had buying a new vehicle in a long time.
Always a good service experience here. Just bought a new vehicle and they worked hard to make it everything it should be for a new vehicle expérience.
Great place....great people.
Read has made this business transaction absolutely painless. I would recommend him in the high regard.
We Can honestly, say that it was a wonderful experience. Our sales person. Raed was so knowledgable and was very happy to explain everything to us, and was not in a hurry. Taking it for a drive was amazing when it came to making the proposal for the sale of the car he was very accommodating we would recommend him and the infinity team.
Recently bought a car from this location, my first experience with a dealership. Mike was such a great salesman, not pushy at all. Found some rust on the vehicle a little over a week after purchasing and he set up an appointment right away for me to get it fixed (for free). Would totally recommend him to anyone looking to purchase a car from this location.
Raed Chbib was great to speak with about a new purchase. Very knowledgeable and knew what I was looking for in a vehicle.
I'm so excited to get my new QX50.
Best service we received thus far.
Thank you
Excellent service we received when we bought our all new Infiniti QX60. Love it! Thanks so much for everything Raed Chbib!
Excellent service ! Very polite service and sales team. Starbucks coffee for free. A very comfy waiting room ! Would recommend to anyone
Very pleased with the sales person and the service we have received at Infiniti kemt road plus while I was waiting Raed Chibb had a very pleasant conversation .
We had the best experience in buying a car. Peter Zablocki was great and will come bqck again to buy from him. Excellent job.
This is the 3rd time.e buying a Qashqai and back with Peter for the 2nd time
I came to O’Regan’s Infiniti with my friend who was looking to purchase a new car. Our sales experience with Raed was exceptional. He was personable and friendly from start to finish.
Current owner with my second Infiniti QX50. Always courteous with super service. The new QX50's in the showroom are dope. Licking my chops! You won't be disappointed.
Raed was accommodating, very friendly, and patient. I left feeling very informed and confident in my decision.
Thank you Raed!
I found Raed most helpful and patient while helping me source my new vehicle! I will be back :)
Raed was awesome to deal with- he went above and beyond!! Thank you Raed!
Great experience.. The staff are amazing to deal with and go the extra mile. To help get u back on the road.
From out of town, getting ready to leave and the engine light came on. Stopped in as I didn't want to leave not knowing what could be wrong. Amanda in service was very helpful moved around a few appointments and got me in right away. I was fixed and back on the road in no time. Thank you for the great service!
Great service department, always willing to go the extra mile for the customer!
Great service department, always willing to go the extra mile for the customer!
I had a great experience with my purchase at the Oregan’s Infiniti in Halifax.
I never was pressured to purchase vehicle while I was browsing. The employees, especially Mike and Kimberly, were very polite, knowledgeable, keeping distance when needed and assist with any answers to my questions when required.
I definitely would recommend this location for anyone who is in a market.
Great staff and customer service while looking for new vehicle!
So i called this dealership to book a service appointment they asked me the type of vehicle, vin number, kms on unit and told them the vehicle is a non runner and it would have to be towed in. They booked my appointment for about 2 weeks later. I asked if i can have it towed there now and they said they couldn't accommodate the vehicle on the lot until 1 day before the appointment which again was fine. I called a tow truck and had the vehicle towed in the day before my appointment. The day of the appointment i get a call from the towing company i had used to have the vehicle towed over saying that oregans called them asking rudely why they had dropped the vehicle off at there location. I apologized to the towing company and said will straiten it out. Called oregans and spoke to service advisor Amanda and asked her why she was calling the towing company asking why they dropped off the vehicle. She rudely responds " it was a human mistake obviously and then argues with me saying they had no information from me" So i respond that i gave all the information when i booked the appointment. When your bringing a vehicle in for service people shouldn't have to deal with rude staff for any kind of service at all, i was shocked and couldn't believe the way this woman treated me and this is why I'm leaving a 1 star review. HORRIBLE CUSTOMER SKILLS
Shyanne in service was the mosthelpful of any person I have had the pleasure to deal with. We are from Toronto, ON and we had our QX60 break down on us in the middle of nowhere in western NS, and we had it towed to O’Regan’s. Shyanne and her team of service staff went above and beyond to not only make us feel welcome, they got our QX60 fixed immediatly. We need more people like Shyanne and the service team at Infiniti in this world! Thank you very much ❤️
Shyanne in service was the mosthelpful of any person I have had the pleasure to deal with. We are from Toronto, ON and we had our QX60 break down on us in the middle of nowhere in western NS, and we had it towed to O’Regan’s. Shyanne and her team of service staff went above and beyond to not only make us feel welcome, they got our QX60 fixed immediatly. We need more people like Shyanne and the service team at Infiniti in this world! Thank you very much ❤️
I’ve had the best customer service here dealing with business with the Infiniti team. Thank you Kimberley and mike. You guys are awesome. They’re very professional, friendly and helpful, which makes me to get my first infinity car in Canada easily and quickly. I highly recommend Oregan infiniti if you are obsess with this unique and personality brand.
We had the pleasure of dealing with Kimberley. Knows her stuff and is great to deal with, made the experience very easy & enjoyable. Highly recommended !!
I've had 2 Infiniti vehicles. The Infiniti team are always fantastic and vehicles problem free. The value and performance , excellent ! Their focus on what was most suitable for my needs, greatly appreciated !!
I highly recommend O'Regans Infinity! Recently purchased our 3rd Infinity from Kim and the team at O'Regans, and nothing but great things to say from the selection process right thru to the delivery of the amazing vehicle. My wife couldn't be happier with her new car!
I have always had the best service dealing with the Halifax infiniti. They were honest with me about pricing, always super friendly when I drop my vehicle off and cleaning my suv inside and out ever service, even a simple oil change. I highly recommend them!
I was car shopping a couple months ago and visited O’Regan’s Infiniti to take a look at some new models. I was impressed with the offerings, but what really made an impression was the knowledgeable and professional staff. They made me feel as though I was their only priority, when others were doing the same. I haven’t made a decision, but I’m sure I’ll be back.
great service, love the new dealership
Had my wife's Infiniti serviced and they are always friendly and efficient. I will love the new drive thru service at 3461 Kempt Road now that they are open. Best of luck to Fred, Lori and Amanda.
STEALER-SHIP, NOT DEALership
Charged over $530 for a regular check up + computer diagnostic, NOTHING else (Is there an association to report this to?). Just realised after just 3k that they either didn't do an oil change as noted or put in the wrong oil causing my engine to overheat and grind.
Furthermore, they have NONE of the expected expertise. Most mechanics can run a computer diagnostic - why did I come here!? Even they don't know why my car door doesn't work auto unlock.
Take a picture of what you signed. they claimed I sighed up for the cost, which I didn't cause I read my stuff.
No reason to come here unless you want your wallet fixed.
Fast, Efficient and Friendly Service Group.
Awsome sales dept, awsome service dept, everyone that works there is awsome, what more could you want!
O'Regan's Infiniti is RENOVATING. Please visit our new temporary location at 3154 Robie Street, Halifax
Very pleasant with servicing the my Infinity vehicles here for years. Great service and attitude received from the service department. So many nice people at this dealership!
Don't believe the quote they provide via phone.
Was quoted $105. When we went in later to pick up our keys, our bill was $405.97.
I called yesterday for an an appointment for a simple headlight replacement. I asked how much the part was and how much it was going to be to install. I gave the partsperson my model number, engine size, and even the VIN from my car. They quoted me at $12 for the part and $65 for the labour.
Today my husband called (he was concerned that it was so low). He even asked about it and was met with rudeness in place of concern. The new price he was quoted was $365. Much further than the one I was quoted. Then, the partsperson actually tried to say that it may have been because the one needed in my car is the more expensive one: something that should have been extremely clear to for someone who works with one make of car for a living!!!
One of two things happened here, as far as I can see:
One: he was wrong yesterday about the correct part and he was trying to foist the mistake upon my limited knowledge of all parts needed for my car. Not very nice.
Two: he deliberately quoted me the wrong price yesterday so that I would come in, they would change the part and charge me $280 more than my quote from yesterday. Not nice, but also morally questionable and can be categorized under the near cliche public opinion and experience with mechanics that take advantage of an unsuspecting and trusting public.
For shame.
Courteous professional staff in the Parts Department!
Capable and expensive
Nice service.
Fantastic Dealership
Love my SUV, hate their customer service. I had a used 2007 that I loved and finally felt ready to take the plunge and buy new. Got a new QX60, and was excited not to have constant huge repair bills, for a whole 9 months....A $50+ vehicle should not require $1500 in new tires after 18,000kms, and less than one year. When I called the dealership about it, I of course couldn't get through. No one called me back from service or warranties, so I called the sales person who said too bad for me bc I got my oil change done somewhere other than infinity. So they have no interest in doing anything about my tires. Then the service guy told me it's bc I didn't get an alignment. Then another service guy told me it's bc I didn't rotate them enough. Lots of different explanations, but of course, no resolution to my problem. That's fine, I'll go buy some tires somewhere else and start the count down to getting rid of my infinity....never buying new again.
Love my SUV, hate their customer service. I had a used 2007 that I loved and finally felt ready to take the plunge and buy new. Got a new QX60, and was excited not to have constant huge repair bills, for a whole 9 months....A $50+ vehicle should not require $1500 in new tires after 18,000kms, and less than one year. When I called the dealership about it, I of course couldn't get through. No one called me back from service or warranties, so I called the sales person who said too bad for me bc I got my oil change done somewhere other than infinity. So they have no interest in doing anything about my tires. Then the service guy told me it's bc I didn't get an alignment. Then another service guy told me it's bc I didn't rotate them enough. Lots of different explanations, but of course, no resolution to my problem. That's fine, I'll go buy some tires somewhere else and start the count down to getting rid of my infinity....never buying new again.