Shane Matheson was very helpful and knowledgeable when we went looking for a new to us vehicle. We highly recommend him as a great salesman to get you in the vehicle you want!
Went in with a couple weird issues and left with them all fixed and barely any time at all.. best part of all all covered under warrenty ! Thanks =)
I just want to say a HUGE THANK YOU to Amy, Lee and the crew at Gateway Hyundai in Port Hawkesbury! Their customer service was absolutely wonderful. In no time they had me up and running and with a new motor. I was in quite the predicament and they managed to keep my spirits up and take care of the situation. Friendly and courteous goes without saying. I truly appreciated all their help. My next vehicle will definitely be purchased from them. Thank you soo much!
One very satisfied customer!
Jovita Hynes
Glace Bay
They are the best crew around. We were attempting to make our way home to Moncton yesterday when out tuscon decided to "take a nap" and go into limp mode. After getting it towed in (Murvin's towing for the win) they had it seen same day and back in our possession, fixed this morning! They went above and beyond to ensure it would be done, and even with them having a 3 week wait list they made it happen! Major major thank you to the ladies at the desk, rhe service tech who work on it for us, and everyone there for being so welcoming and helpful!!
The service department team here is unbeatable, they took great care of me when I had some repairs done recently
This hidden spot will forever be my saving grace ... with a special shout out to Amy MacPherson !!! I called and explained my situation to her. She went to work on getting me in to get my car fixed, quick. I had a issue with my front end. So I made an appointment with a New Glasgow Hyundai, who gave me the clear saying it was my brakes needing to be serviced. I knew this wasn't right, but I'm not a mechanic. I drove it back to the city to get my brakes serviced. Where I was told it wasn't my brakes, it's a broken strut mount. Called NG Hyundai back, only to be met with a 2 week out appointment, and hostility. It's tire switch over season and no appointments in the city are available, but I have front end trouble. I call all over Nova Scotia to find someone who can help me. I get to Port Hawksbury Hyundai, a pleasant voice answered my panicked call. She fit me in, AND had the part on hand. It was a broken strut mount, and a bearing in my steering. It may have been a bit of a drive from the city, but it's beautiful and you get to meet Amy MacPherson, and know you're dealing with someone who actually cares. She's such an asset to Hyundai. Way to go Gateway Hyundai in Port Hawksbury, you have a gem working for you!!
I just walked in off the street and Shane was there to answer my questions and ensure I had all the tools to make an informed decision. All this without feeling pressured.
The Staff at Gateway are wonderful and provide excellent service. I don't own a Hyundai, had my daughter's car in for service, however, my next car will be a Hyundai based upon Gateway's premium service.
I would like to share my experience with Gateway Hyndai. They have been very cooperative throughout the entire process to get my vehicle ever since before shipping. I got my new Elantra Preferred 2023 yesterday from them within 1 month waiting period. And itβs almost important to get a new car shipped within this short time nowadays anywhere in the market. Shane Matheson was my sales associate. He was very much kind & interactive. I would like to thank Gateway Hyndai and refer to all my friends and families in near future. They have got excellent service and customer relationships management.
Just purchased a second hand vehicle from there on Tuesday March 14. Salesman Todd was great they where putting a new handle on it because Chrome was coming off of the old one. Went up today to ask a question Todd was in a meeting lucky me I ended up with Shane. Who was very rude and disrespectful to me still didn't get my question answered. When you take vehicles in on a trade in you should know the history of the vehicle plus maintenance that was done on vehicle. Had to call Ron MacGillivray in Antigonish who by the way went out of their way to answer questions for me even thou the vehicle wasn't purchased there. So would I purchase another vehicle at Hydundai in Port Hawkesbury the answer is no.
I would like to say that my experiences at Gateway Hyundai had to be the most enjoyable and respectful I have ever encountered at any dealership in my life . I dealt with two of most professional people I have ever encountered while purchasing a car . Friendly and caring sales people make the entire process so relaxing and so enjoyable . I have always cringed at the thought of buying a new car but this experience completely change my ideas on what the sales process can be like with true professionals . Before this purchase , I had some of the worst experiences I have ever had with very unprofessional sales people . They certainly did nothing for the good name of sales people . I am 76 and who knows , this could be my last purchase and I am so pleased that it was a memorable experience .
All good! The staff was wonderful.
Excellent customer service. Work performed in a professional manner and vehicle was returned on time. Highly recommend this dealership
Awesome staff, great service dept love my Hyandai Elantra
The entire staff pitched in to help me replace my vehicle, on very short notice. From facilitating a trade-in to contacting my insurance rep to get my coverage updated same day. Looking forward to dealing with this team in the future.
I came all the way from PEI and then bus from Halifax to Port Hawkesbury because they had the perfect second hand car for me.
They where an excellent car dealership, friendly and helpful I recommend them highly
Gateway Hyundai has been a pleasure to deal with, from my amazing vehicle to the amazing and helpful staff!
I love my 2020 Elantra, a sleek looking and fuel efficient vehicle!
The staff at Gateway are always friendly and knowledgeable and will remain a loyal customer!!
Very helpful.
Great service. Great staff.
Never any hassle, friendly staff, our family shops there for vehicles as do many friends.
The staff and dealers always great service,
Highly recommend Gateway to anyone.
they don't respect, their customers - they do not call back even if they promise. or promise to call you when they closed tomorrow.
Friendly staff and great service. If you're thinking on getting a brand new rig this is the place to go.
Excellent customer service and trustworthy.
Great post purchase service. Friendly atmosphere, no hassle buying experience. Pricing is fair, quality on used vehicles excellent.
Not a Hyundai owner. Just stopped for a quick charge. Nice to see dealerships offering EV charging. Well done Gateway Hyundai!!!
Great sales team, Brad R. Went above and beyond to make my deal happen.
I was extremely impressed on how easy and smooth the transaction went.
I would certainly shop their again.
Oil change done and a free car wash compliments of Gateway Hyundai
Service appointment: had great service - friendly & fast π
Service appointment: had great service - friendly & fast π
Great sales and management staff, made it easy to make a decision and buy a car.
Great sales personnel and the service department is fast, efficient and friendly
Great sales personnel and the service department is fast, efficient and friendly
Great customer service
Awesome service
Worst experience with this dealership! I reached out to them and said I want to buy the car but they said the car needs work and it's not ready to drive, then I asked if they could tell me what the car needs! After calling 3 times each day to follow up whether they figured what the car needs, they said we sold it to the other person!
Great people
Excellent people, excellent service
Great service
Prompt & excellent service, with no surprises.
Friendly service