I have been purchasing cars in this location for more then 2 decades and each time the customer service is always a plus+! I just pick up the new car today and the level of customer service is really what makes me come to this location , Ali Raza thank you for all our help and making sure that I got the right car and your patient truly appreciated also Sunil Patel thank you for stepping up when needed and your customer service and knowledge are what's makes me loyal to Pickering Honda. The management are all kind and very assuring and makes me feel so comfortable. What a team! Overall I personally highly recommend to visit PICKERING HONDA and meet the team. I will see you all again in 3 years.
I was RIPPED OFF BY PICKERING HONDA TODAY! upset at my stupidity to bring my car there (I have three Honda's). My wifes honda fit ex-l had a check engine light on. I am a VERY handy person and being so I have an ODB2 reader so I read the code and it indicated a #4 cylinder misfire. I then suspected coil pack easy fix. I switched the coil packs around tried the code and same code! So could only be fuel injector. I call Honda Canada to verify I am still until warranty they tell me yup power train warranty till October 2021 but check with dealer. I take it to PICKERING HONDA I tell them what I did, checked code.. switched coil pack and suspect injector (which I could fix myself but under warranty hey why not go to dealer) so I asked point blank if under warranty he says I dont know will have to check under the hood?. still I think power train warranty means anything in engine right? An hour later he calls me tells me its the fuel injector (like I told him at the counter) NOT UNDER WARRANTY????He wants $950 for one injector and 3 hours labour so about $1700. I go back and pickup my car and he tells me that'll be $160 for telling me what i told him was wrong with the car when i dropped it off!. SO he purposely did not advise me at the time of me dropping off the car that coil packs or injectors were not under warranty knowing they would get $160 from me for a few minutes of testing to tell me what I already knew. I'm an average guy but boy when I feel scammed that really boils my bubble and scammed I was!! F Pickering Honda! Dead to me! Never never trust the stealerships again!
Sales person Mr. Patel is great and tries really hard to get you not only good deal, but great services too.
But his sales manager is not good.
And that manager in his 30 ish is not only hurting interest of sales people by not completing deal but also damages the interest of the dealership.
I myself as a business person can see that the manager lacks basic business fundamentals.
Dan Deng was my salesman and I was treated with respect and was offer refreshments he also took the time to give me a test drive and demonstration of the vehicle components. I appreciate his many kindness . Management was kind and patient. Financial personnel Terry Calves was understanding and friendly great guy. All the staff that I had to deal with was nice and kind. Big thank you to all those guys. Nice clean and friendly place. Thanks
We recently bought our first vehicle in Canada which was a pre-owned 2016 CR V EX. Maria Williams was our product specialist and she put us at ease from the moment we stepped in and patiently shared with us all of the inventory within our parameters. Overall though we exceed our budget, we were delighted to because we were assured we bought an excellent vehicle which was serviced and maintained at this location. The complimentary floor mats and the first oil change for free was a cherry on the top.
Overall, I will highly recommend my peers to visit Honda Pickering and meet Maria Williams who is always available to take your calls and assist you.
Thanks!
Our recent experience with the team at Pickering Honda was the most comfortable experience we've had with a vehicle purchase from a dealership. 'GB' was extremely accommodating and never once made us feel uncomfortable or pressured about making a decision. Each step brought us closer to knowing we made the right decision. We're very much enjoying our purchase and will be back to Pickering Honda for our next deal. Thanks to such a fantastic team for handling each step the right way.
I just bought 2016 Honda Odyssey EX-L from Pickering Honda. I had a fantastic experience buying my vehicle from Sunil . Sunil is a very professional, knowledgeable and easy to work with. His outstanding customer service has really helped me selected the car of my dreams. It was a one-stop shop for all my questions and made car buying a worry-free experience.I would definitely recommend Sunil to my family and friends.
My experience at Pickering Honda was wonderful! Sunil went above and beyond to help me find the perfect car to best suit my needs and budget. I appreciated his expertise and no pressure sales approach. David also did an excellent job at showing me all of the features of the car and answered all of my questions very patiently!
Good customer service. But tough on prices
My husband and I just purchased a Honda Pilot from Ali at Honda Pickering. Ali is a people person and has a great personality, he is honest and sincere, we both felt that right off the bat. No questions went unanswered and the follow through right to the end was exceptional! Thank Ali for all your hard work! I also want to add that the atmosphere at Hinda Pickering is very good, the agents are friendly if they are helping you or not.. whoever runs this location does an excellent job!
I bought my second car here and it was the best experience! Everyone was so welcoming and help me through each step. I knew what I was looking for walking in and they help me get just that. I'll be very happy driving away in my new 2019 Honda civic and that's major thanks to Maria and Terry!
I just recently bought a 2019 Civic from this dealership and I have to say Krysta, Sarah, and Terry all made the process super easy and enjoyable! The idea of leasing a new car was very stressful to me and they were all patient and and so helpful through the whole process. Thanks so much guys I will definitely be back in the future :)
On my way to visit another dealership I stopped by Pickering Honda, best thing I did. I was introduced to sales rep Maria Williams who is very personable, professional and not pushy.
What great service I recieved from Maria, who sold me my car that has all that I was looking for and more.
When I picked up my car Maria patiently explained all the features of the car. It is truly very hard to get good service, but you will get this if you get Maria to help find your car.
My husband and I just purchased a Honda Civic at this location and Maria, our sales rep, was absolutely amazing! If you're in and need help definitely ask for her. She got to know us and our needs and presented us with options within our budget. She answered our questions very quickly even after we had left. I felt in good hands buying our car because of her knowledge and expertise. I am a fairly new driver and I appreciated that right before I was about to take the car out she spend a few minutes with me in the car going over every feature and showing me how to use them. Really great experience with this place. Definitely worth a visit if you're looking into getting a car.
Had an awesome experience buying our Honda CRV Touring at Pickering Honda. Terry and Sarah were amazing. Loved the timely responses to all of my questions. They went above and beyond. They were personal and not only exchanged info via email,but, sent text messages as well. Which I loved!
My recent experience at Pickering Honda was nothing short of EXCELLENT and you have Terry from the finance department to thank for that. He is simply AMAZING. I found him to be very knowledgeable, honest and customer oriented while assisting me with my current car loan. He went above and beyond to address my concern and provide me with a very suitable solution efficiently. I’m recommending that anyone going into Pickering Honda see Terry for assistance
Last Saturday I was out looking for a new vehicle and went to several dealerships looking for just the right vehicle. One dealership I attended didn't even acknowledge me when I entered the showroom! So I just left there and attended Pickering Honda instead and am I glad I did! I went into Pickering Honda and immediately I was greeted by Maria WILLIAMS and made to feel welcome. She listened to what I was looking for and showed me some viable options. On the following Monday I returned with my wife to look again and test drove many vehicles as our minds started to shift to another style of vehicle. Maria then suggested a vehicle that she believed would be a perfect fit for us. We checked it out and she was right! Without Maria we would have been lost but now we are part of a great "family" at Pickering Honda!! Thank you Maria for your hard work and expertise and I will definitely refer Maria and Pickering Honda to everyone!
My experience at Pickering Honda was great. Maria was my rep and she is AMAZING!! she really helped me find an SUV that suited me and was in my budget. This was my second time meeting Maria from the last time I went in last year and I feel like she is a great family friend already. my Family loves her because of how much she has helped. She is a great listener , understanding, and always gets back to me when I have questions. I recommend Maria if anyone wants to purchase a vehicle from Pickering Honda. She will make you very happy and leave you feeling very satisfied with whatever choice you make. I love my car! THANKS MARIA!!!
They really took care of my needs, and if you are in the market and looking for a new or used vehicle please hit them up, Their inventory was pretty decent I had found 5 cars I liked and saw all of them, they were very patient and down to earth, it didn't feel like a "intelligent run around" compared to other dealerships. I was approached as soon as I walked into the building, I almost felt like royalty. As one should feel when making such a purchase.
I purchased my first car here which is perfect for my family, all thanks to Maria Williams and Pickering Honda!
My only issue was the extended warranty program was offered but man it's pricey, It's like buying insurance twice! You may want to consider revisiting the pricing and such.
went in for an oil change and the assistant manager told me it would be about an hour wait. the dealership was a bit busy so i knew it would be a bit more than that. after 3 hours of waiting, i decided to check up on my vehicle, only to find out that it was completed but no one had come to tell me. they had filed my information away and would not have come to get me if i didn’t ask. on top of that, they did not have my car key with the paper work and had to find it. communication on their end was very poor. most likely will not return to this dealership.
Had one of the greatest experiences! Biggest shout out to Maria Williams - she will be your go-to. Thank you Maria for being so patient, knowledgeable, sweet and an expert. She delivered everything I needed and catered towards my needs and wants in a car. I was having a hard time choosing between different Civics, and she allowed me to have the time to think and gave me all the information for every single one. Everything was taken care of for me beginning until end. Love my new Honda Civic Touring! My family and I will definitely be coming back for another vehicle soon.
My name is Nigel. And I just purchased a 2019 Honda Accord, and the whole experience was just amazing. From the sales associate Stephen down to the finance guy Terry...wow. They treated me with such professionalism. I would highly recommend this branch with this service to my peers. Thank you guys.
Screaming with joy to Maria Williams at Pickering Honda. You delivered on customer service with ACTION girl. Thank you for listening to my needs. You took the time to ensure I LOVED my new family vehicle instead of making a sale. We need more people like you in sales. Honesty goes a long way. Again, Paul Cuhna you the man. Thanks for the help. All the best Honda team
Recently had a wonderful experience at Picking Honda dealing with Mr. Sunil Patel. He is helpful, and guide properly for both used as well as new cars. He has good knowledge and is good sales man.
These guys are amazing, they saved me from a lot of BS from other dealerships. I got the car i really wanted in the best deal possible in just 7 days.. I STRONGLY RECOMMEND THIS LOCATION!!. Ask for Atif.
From the moment I arrived at Pickering Honda I received excellent service! The 4 different people that dealt with me were extremely friendly, helpful and efficient. I didn't wait long for my shuttle drive back home and Brian was the kindest man to share a ride with. The complimentary car wash after servicing was the finishing touch that made my experience a 5 star one!
Recently bought a vehicle from Maria Williams at Pickering Honda, and she was great! Very knowledgeable and friendly, and made me feel comfortable with purchasing my first vehicle from a dealership. I hope that I don't have to return any time soon, but when I do, I will be going back to Maria!
I own Honda Pilot 2015, Odyssey 2005 and Odyssey 2019. For all sorts of maintenance minders I take my cars to Pickering Honda. They are the best in business. The Service Department is excellent. Most of the time, I get the appointment for service from Pamela Graham (Service Consultant). I have yet to see any other Service Advisor as competent and efficient as her. Just let her know about every problem your car is going through and she can take care of it. Well done Pickering Honda !!
Well I have never wrote a Google review before. My review is about Pickering Honda. I own a 2017 Honda Civic Si which is still under warranty. This summer my AC stopped working, naturally I went to Pickering Honda where I purchased the vehicle. Much to my surprise I was quoted $399 for an AC diagnostic test which by the way is equal to 3 hours labour. I was shocked needless to say the least and pretty much walked away. I called Honda Canada who advised me that the dealers are the one's who make the prices. I spoke to a friend who referred me to Markham Honda. I called and spoke to the service manager and explained to him how I was going to be charged $399 for an AC diagnostic and he was shocked advising that it's only 1 hour labour and the cost is $129. Needless to say I went to Markham Honda and they completed the diagnostic test and they replaced the condenser. Because it was still covered under warranty I paid zero, did not even pay for the diagnostic. Point of the story is Pickering Honda tried to rip me off and charge me more that double for same work. Say no to Pickering Honda.
Really enjoyed purchasing two cars from here. The experience wasn't perfect, but in the end Atif and Jose really did their best to make me comfortable with being a first and second time buyer. There was an issue of me trading in my first car for the second one, someone forgot to tell Honda I had paid off the first car since it was a trade in so I was being charged for two cars. Took about a month to get it sorted out. Thinking of buying a third car from there in the future as well.
I feel the exact same way as a bunch of other people about this dealership.
Everyone was so nice when it came to purchasing a car, but after you buy that car, they are rude and unprofessional.
I was initially lied to about my car. I was told it came fully equipped with navigation, that was my main want in a car, but then after signing all the papers and picking up my car. It turned out the model I had didn't have one.
In the mist of trying to "solve the issue" I was told that they would give me free (3) platinum detailing. I just tried to use the detailing on my file and it turns out they just wrote "detail" with no description of the kind and only 1 on the file. Of course, since the car is already purchased, they are now trying to low ball me and give me the silver package with the basic vacuuming. Why would I agree to keep a car without navigation for a damn vacuuming.
I asked to speak to a manager and the lady said she would contact the sales team and call me right back and that was four days ago.
They say whatever they want to sell the car. It is shady to try and lie about purchase and then do the basic minimum to cover it up. If there's no details then you should give the customer what they need! It's ridiculous and fraudulent!
The sales staff is really nice, because they want to sell you a car and make their money. But once you buy that car, be ready to receive the worst service experience ever time & time again. Unlike other dealerships, they do not even try to reach a satisfactory level of customer service. The service staff is not very courteous and lacks knowledge. Best hope they do everything right on your car, because they definitely will not get in touch with you once you contact them with a concern about them forgetting to do the full service on your car which you paid for. Not all Honda dealerships are this bad or even come close, better to drive a little further to a different one than to regret the experience here.
Servicing your car can be overwhelming sometimes but not at Pickering Honda. I had an excellent time here dealing with Rick, who helped me out a great deal by sorting out my car problems. They are friendly, reliable and get the job done right. Thanks guys!
First off I’d like to start by saying that this is the second vehicle my husband and I have bought from Pickering Honda in the past 8 months. Both times we dealt with Brandon who we found to be pleasant, informative and kind. We were pleased with how we were treated by Brandon on both occasions. I believe we were fairly easy to please on both sales as we basically knew what we were looking for prior to coming to the Dealership. We were paying cash in full for both purchases, so there was no hassles with setting up financing. When I came to pick up my car on the Friday, I was greeted at the front desk by a man who I sensed i was inconveniencing as he was on the phone. However, after asking if Brandon was in, and being told that he was not. I said I was here to pick up my car. Then I was told that yes indeed he was working this day, but was out and that he would message him to tell him I was there. I waited and waited, and waited at the desk, nobody paid me an ounce of heed whilst I stood waiting, no offers of a seat while I wait, no eye contact by anyone walking by. I even mentioned to a couple of the girls milling around the front desk that it was feast or famine around here. Their response was quick to know which of the two I was experiencing, I explained that nobody had said a word to me the entire time I had been waiting. I sure didn’t feel like I was being treated like someone who had just bought a car from their place of employment. When Brandon got there he made getting my vehicle a priority and I waited once again. I was also informed at this time that I owed $32.00 for the licence plate transfer which I had come in days prior and paid at that time. That should never have been a conversation, had the communication between the man that took my money for it on the Wednesday had either given me a receipt, and or at the very least informed Brandon that it had been paid for. After waiting for some time Brandon returned explaining that my new vehicle had been blocked in by other vehicles and when he tried to get it out, the battery in one of the cars blocking mine was dead. So, that took a bit longer than was normal. When Brandon brought my vehicle around and he got the plates put on etc. I went out and mentioned that the vehicle had not been cleaned on the outside, I expected that it should have been cleaned and gleaming for me. He explained that he would rectify that problem. We then went into the vehicle so he could answer any questions I had, and assist me with some of the features. I then realized that there was no gasoline in the vehicle, and I expressed my displeasure that these things should have been taken care of prior to pick up. As you can imagine, the wind was taken out of my sails and I certainly was disappointed in what I believe should have been a special moment for me, which it was not. So after driving over to the gas station to get gas, we came back and again I had to, you guessed it, wait again till they “dusted” off the car so it looked a bit cleaner than it was before. So yeah, that was my experience whilst picking up my new vehicle. Would I come back again or recommend Pickering Honda? I would really wrestle with that decision.
Just picked up my new vehicle from here today and Maria Williams was of great help through the whole process. I initially found the car online and went in to speak to someone where I met up with Maria.
I told her I had a budget and unlike other places that kept pushing higher priced cars, she never once tried to up sell me a more expensive car and worked within my budget. It was a pleasant experience and my new car is driving great.
Thanks again Maria and the Pickering Honda team!
I'm so happy to be a part of the Honda family, and that's all thanks to Maria from this dealership. She made my first experience buying a car easy and exceeded my customer service expectations. Maria is informed, reasonable, reliable and overall so friendly. So was Paul and the other employees at the store but Maria is a just a bubble of good vibes. The price I paid was fair and the car is beautiful. Even when I ran into a problem with my car after I bought it, Maria made the situation right which I appreciate. If you're gonna buy a car, I highly recommend buying from Maria!
Fantastic dealership! Recently purchased a CR-V and Ali in Sales was a joy to work with from start to finish. He was a great listener and didn't push with high pressure and useless tricks to get the sale....just provided the info I needed for a big decision.
He was extremely knowledgeable and him and Terry in Finance made what could be a big and stressful purchase an absolute breeze! Every contact at this dealership was courteous and welcoming. A great experience!
Amazing experience, highly recommend! Luca from sales and Rick from service made my day today. I was a loyal Honda customer for 5 years and I had leased a vehicle last year that I could no longer keep. My grandpa passed away last week and willed me a vehicle, so I had to say goodbye to my Honda. after going to 6 dealerships, this is by far the best!!!!!! I grew up in a family of salesman so I have zero tolerance for BS. I highly recommend everyone at this Honda location from reception to service and everything in between. I'm a huge fan of transparency between consumer, service and sales and this dealership ticked all my boxes. Luca and Rick, from the bottom of my heart thank you for your support and guidance with this sensitive matter.
I will give them my business when buying a car for sure, assuming I still live in the area. My Odyssey still runs very well after nine years. But never again for service. The receptionists were friendly enough, but somewhat aloof and didn't truly care or even give an impression of caring. The cost was double what it would have cost elsewhere (brakes, belt, detailing) but my laziness had me leave it there and let them do it. So I agreed to pay the extra cost, that's on me. But the detailing was the last straw. The tray area between the two front seats had melted crayon on it. It wasn't removed. Took me two minutes to do this when I brought it home, they couldn't go that extra mile? Found dust, dirt and a toy between the back seat. They really just did a 10 minute vacuum on this, plus ran it through the car wash.
Anyway, I'd say "you get what you pay for" except for the fact that I paid a lot, and I didn't get that.
If you are looking for a used car, Maria was excellent. She is very knowledgeable and got me a great deal! I am in love with my car...
Maria also worked out a great warranty for me. TALK TO MARIA IF YOU WANT TO BUY A CAR FROM THIS HONDA DEALERSHIP!!
I want to thank Mr. Sunil Patel salesperson “Product Specialist” who gave me such a wonderful deal for our beautiful Honda Civic-2019 which is our very first car. I’m not aware about the proceedings; he helped me and guided from starting understanding and making deal to delivery of the car. He also provided us with test drive of the car; while test drive he also informed us to each and every aspects and features of the car in detail. Moreover, he has kept me informed throughout the whole process and even advised for car insurance too. I would strongly recommend to everyone to go and visit you will definitely get the great options. Thank you so much.
Shout out to Maria which was very helpful from the first day Derek went to see his car until the very end of purchase. Maria is pleasant, very accommodating and very trusting whom we truly admire. Overall, Honda Pickering offered a great service and made Derek’s car shopping easy and stress-free. We are highly recommending this dealership for everyone!
Thanks to Maria W. an incredible sales rep. Her help and enthusiasm was exceptional not to mention her presentation and smile. She was very knowledgeable and of great understanding in helping me choose a car. Her patient is of great virtue in waiting for me . I would not have chosen anyone else except her for this task..... Keep up the great work maria we need many more sales rep like you. that can help make our dreams a reality.... Come to Honda Pickering and ask for Maria you will not be disappointed!!!!!
I purchased a car from Jose, who I will say was the absolute greatest!! He was very informative, professional and caring with what I was looking for, and I'm extremely grateful for his time and service!
Unfortunately my issue is with Kimberly. Throughout signing the paper work for the purchase, I will extremely clear on when payments were to be scheduled to start, to which she understood, and we had everything on paper for set schedule. It turns out that the payment schedule we agreed upon was completely dismissed and set to a different date. A clear indication of negligence on Kimberly's side, her mistake. When I contacted her about her fixing the date to what we originally signed upon, she told me to contact the bank and do it myself, completely disregarding the fact it was her responsibility to fix, since she picked a date different than signed upon.
She then told me to drive from Toronto to Picking just to re sign the papers to fix her issue. I told her it was inconvenient for me to come so far to fix a mistake caused on her end.
My parents and cousin are in the market to buy a Honda, and they asked me about where I got mine, and how they wanted to check it out, but because of Kimberly's negligence and refusal to fix her own error, I told them to go elsewhere, to which they have. Unfortunately, I will no longer be dealing with Pickering Honda because of this.
This is my second experience with Honda. I purchased my 2017 Honda Civic here. They went above and beyond. Maria assisted me with everything and she was amazing! Quick and great experience because of her. Thanks Pickering Honda.
We just purchased a 2016 Honda Pilot from Pickering Honda. Maria Williams in Sales was fantastic and just the easiest person to work with. She took the time to understand our needs and followed up with us regularly. Our experience with her and the whole Honda team at Pickering Honda was amazing from greetings at the door to the final overview of the car before we pulled out. Maria went above and beyond to help us, highly recommend this dealership if you are in the east end and in the market for a Honda.
Service is non existent here. Called over 10 times, over a 4 day period, at different times of the day to book an appointment and no one in the service department picks up the phone. This was the same reason I started going to Whitby Honda 5 years ago when I moved into the area. I called and called and called and couldn't book a simple appointment at this dealership. Nothing has changed. Still no one picking up their phones. The only other time I came here they tried telling me I needed to replace a gas lid for $800.00 when all I needed was to replace the gas lid cable for $125.00. Took a lot of arguing with the service rep who finally conceded there was nothing wrong with the gas lid itself and it was in fact the cable. Now I decided to give this place another chance because it's so much closer to me but it's not meant to be. All I get is voice mail. There are only so many times I can ask the receptionist to be transferred to the service department. Does anyone work here? Does anyone care?Back to Whitby Honda. It's a lot further away but they have excellent service there and ALWAYS pick up the phone. Same goes for all the other Honda dealerships I've been to except for this one. Don't they want customers? Guess not. (PS: I'm in your database but who uses their real name online? Not me).
A year ago I purchased a vehicle from a different dealership that I was no longer content with. I was only a year into my finance when I realized that I made a mistake. Out of complete frustration I came into Pickering Honda seeking new car options. Upon arrival I was greeted by Justin Shereeves from the sales team. Without any pressure Justin worked with me to determine the pros and cons to purchasing a new Honda and trading in my old vehicle. Justin worked with me to ensure that I had a great experience. Everything that was discussed was clear, concise, and transparent. Justin reassured me that I was receiving the best offer for my trade in and worked with me towards purchasing a vehicle that satisfied both my wants and budget. Justin kept me in the loop at all times and did everything he could to make sure that I was driving off the lot with a new vehicle and completely satisfied. Thank You Justin! I would recommend anyone to see Justin for your New Vehicle Purchase Needs!
Brandon P was AMAZING. This was my first time buying a car. Brandon was so helpful, helped me with all my questions, not pushy, super friendly and chill. He is a true gem and knows his stuff. The entire experience at this location was wonderful. From the welcoming environment when i walked in, speaking with Peter and Terry through my purchasing process made me at ease and super excited as this was a huge milestone.
I went to another location prior and did not like the vibe what soever . I live in Mississauga and hands down after this great experience i would drive to Pickering to see Brandon and his team. They truly went above and beyond and I'm grateful for the experience and service I received at Pickering Honda. Thank you Brandon!!!!!
Had a great experience with Pickering Honda in purchasing my new Honda Fit..the staff are fantastic and very understandable.Brad and Michael really went out of their way and beyond would really recommend purchasing from them ..koodos to Pickering Honda
I am writing this review in regards to Mr Sunil. I recently purchased a 2015 Honda Civic and had the pleasure of having Sunil as my customer service representative. He was extremely patient and helpful. I had many questions and Sunil answered all of them with expertise and professionalism. He turned an experience which could be very stressful into something pleasurable..Thank you Sunil !!! His assistance was greatly appreciated .
I purchased MY first car from here recently.. (It was pre owned) Never the less An enormous, and in fact stiIl my largest purchase ever. I actually signed all the paperwork with Buddy, even though he was clearly the most busy person in the dealership. with Buddy Taylor ---------- All I can say is "WOW!" What an absolute pleasure it was to work with this man. And to be able feel the so confident in discussing confidence in such world class professional. He completely explained everything so perfectly. This gentleman was the most patient, calm, and utterly helpful in what ended up being a wonderful experience. My issue today, I that when I went make a surprise into visit into the showroom with a gift fro my guy, I learned that they had fired him. I asked around a bit and the best answer I could gather was that he was often late for work. Let me first say that if you manage to even find an employee of that stature, KEEP HIM. And I spoke with Buddy as well. The Fact that this dealership actually fired the top guy the same day his grandmother dies, and has his replaced while his chair is still warm. Not to mention his 2 year old child, whom Honda clearly had no regard for either. It is absolutely shameful. Never will I do any service here, I will never refer my friends. and I will still stay in touch with Buddy so that in one year, I can change my car in with him wherever he is. Honda you should be ashamed for yourselves. There is so , much more to thus story and I do almost feel this story needs to be told. Pickering Honda you are scum for you actions.. shame ON YOU
And just look at Buddy's Reviews... They are stellar, like no one had anything but the highest regard for him. Pickering Honda, you have lost here in a big way. And I believe that more is to come. For you ..
I know this is not the perfect Honda dealership, but in comparison with few Honda dealerships in Toronto, it is at least honest when it comes to service performed.
No pressure sales tactic, not suggesting to repair things that didn't need the repair.
Pickering Honda will not suggest thousands of dollars of brake job every time you go in for a simple oil change. For that reason alone I trust Pickering Honda service department.
These guys are good! I bought a new Accord for the price I wanted and they didn't hassle me one bit. The salesperson (Dan) was very honest and the negotiation was not the BS you get from most other rip off dealerships in the GTA. In total I got the car I wanted in 2 hours of my time. Even Paul, the financial person I dealt with at the payment details didn't hassle me with anything, which is a first I ever seen. These guys are straight shooters and that's all I can say about that.
Thanks guys for the great buying experience!