The team is extremely professional and work strongly together. In my opinion, was the fastest and least stressful purchase I have made. Extremely impressed with their services, highly recommend.
Great service when you are buying something of course. After the sale ghosting. Amazing on how many dealership do this. Also never called to tell me about the $2800 of Carfax. I was stupid and signed the Carfax slip on delivery with promise to let me know as we walked out he says manager is on the phone waiting. So been since October now. Called multiple times to get answering machine only. No call back Ethier. Spending alot of money on dream SUV 2021 Durango Rt you think some kind of courtesy would be expected. So I really hope you see this and maybe this might call me back now. Be warned with this not to sure if all these Google reviews aren't family and friends.
Anthony Merkley
My experience with MH all these years I've been a customer with 3 of my vehicles have been nothing but the absolute BEST service from purchase to service to even situations where I needed help, they have always treated me as family and come to my rescue with my most recent issue.
Everyone has been awesome 👍.
Huge thumbs up to MH in Cornwall.
Very responsive to get services completed.
I requested to have new snows installed in two days,
They had no openings, however they got the job done on the next day!
Great place to deal with. Much appreciated dealership!
We recently purchased a used vehicle from Larry. Everything was done in a professional manner and Mario was also a great help to get the deal done. Good job guys. I would recommend your service.
I got into a car accident and was unable to drive as I fractured my neck. Pete from Ford helped me find my new vehicle with the assistance of my family. We were able to do most of the transaction over the phone and via text. When it came time to sign paperwork, he coordinated someone to pick me up as well as my tires and bring me to and from the dealership. He then had someone drop off my new tires and place them in storage for me. Finally, Pete went out of his way to make sure the vehicle was delivered to me. He was kind patient and accommodating. I'm really impressed by their customer service and can't wait to take my new wheels for a spin when I can drive again!!!
I have been dealing with Miller Hughes Ford for over 15 years. In those years, I received exemplary service by every individual I come in contact with. I am not sure their service level can be beat. Kindness, care, approachability and extreme knowledge are the what make them a company I recommend to all of my friends. I’ve never had anything but stellar service.
Great experience dealing with Pete and James leasing a 2024 Big Bend Bronco. Reached out on Friday at 4PM and left the lot driving the new Bronco on Monday at 5:30PM (after arriving at 4PM). Seamless, painless process and Pete spent as much time as I needed guiding me through the technical aspects of the vehicle. Nothing but praise for these 2 gentlemen and the dealership.
My daughter bought a used 2019 Ford Fusion several months ago, car has been great. Everyone we delt with was professional. Would buy from this dealer again.
I just purchased a 2024 Ford F-150 XLT. Overall great experience, if you’re looking at getting into a new or used vehicle I highly recommend going to see Pete Parent. He was an exceptional salesman. He was very transparent, not pushy or putting pressure on me just to get the sale. He allowed me to make the decision on my own time which was highly appreciated. He also made himself available after working hours for any questions or concerns we had. He also made it clear that just because the sale was complete doesn’t mean he isn’t willing to continue his great service, he said to call or message him anytime with questions. 10/10 for Pete!
I have been dealing with Miller Hughes Ford for over 15 years. In those years, I received exemplary service by every individual I come in contact with. I am not sure their service level can be beat. Kindness, care, approachability and extreme knowledge are the what make them a company I recommend to all of my friends. I’ve never had anything but stellar service.
Miller Hughes Ford Lincoln are the BEST Ford dealership out there, from the beginning when thinking of a new Ford vehicle to the delivery of the new car. we upgraded from a 2021 Ford Escape Titanium Hybrid to a NEW 2024 Lincoln Corsair Grand Touring Plug in Hybrid. AWESOME car and Love from top to bottom. Thanks Larry, Mario, Shawn, Brad and Molly for making this happen..
From original inquiry to final sale, all involved were true professionals. Mario, James, Brad and Pete went above and beyond to inform, support and guide us through the process. We will recommend to all friends and family. Miller Hughes Ford is top notch.
An outstanding experience buying a new truck. Did not feel pressured at all. There were zero pushy sales tactics. Sales rep was knowledgeable and answered all questions without hesitation. An A+ experience from initial question to delivery.
Robbie, from sales, was helpful, knowledgeable, and friendly; I felt at ease. Miranda, the financial manager, was quick, walked us through all the documents, and took care of everything. All of the staff were courteous which elevated the experience.
Smooth and easy experience!
As usual my experience at miller Hughes is excellent and my salesman Robbie is the best. Don't hesitate to go check them out. Definitely love my bronco sport.
I gave one star only because I cannot leave less. I brought my ,2018 Ford Escape to the service dept. at Miller Hughes Ford stating that the engine was shaking upon start up. They said unless there was a light on there was nothing they could do. This continued and got worse and I attempted several times to have them look at it, only to receive the same response...no light, nothing they can do. Finally my car broke down on the highway over 100km away. Guess what? Coolant leak somehow in the engine that broke the heads.....luckily still under warranty, but you want me to believe that when a customer comes in repeatedly with a serious concern unless there's a light they cannot diagnose anything? Are they real mechanics? Is it the front service desk staff that don't know anything? Approximately a year later, again no lights...some odd knocking..long story short, turned out to be the flywheel (9 km out of warranty). They replaced the flywheel, but not the seal directly behind it or the small part in front of it, total cost for both parts would've been under $50, no additional labour as the flywheel was already off. Picked up my vehicle and was handed an estimate for over $1000 for parts that were totally fine! I took my car to another mechanic to confirm this. Roughly another year goes by and guess what? Once again car died on the way home. Transmission shot, totally blown, flywheel broken again and all because Miller Hughes Ford didn't do the repair properly. They do NOT give a damn about you, your vehicle or your safety. They are all about making sure you have to go back to them and give them more money. I had to get a new car due to their incompetance and was looking at every car dealer from Brockville to Ottawa and would NOT even consider buying from them. If you care about your safety, DO NOT go to Miller Hughes Ford in Cornwall for any service on your vehicle.
We walked in and test drove a Mach E on a Saturday and picked up our new car less then two weeks later. From start to finish the process was seamless and professional. Ian is a fantastic person to deal with. Overall experience was one of the best at a dealership I have had in a long time.
I recently bought a used Honda Odyssey from them and I was told that there are no issues with the car as well as the safety was done. I trusted them as they were a dealership and expected them to be honest about any issues with the car but within the first couple of days itself I started hearing weird engine noises and now I am being told that the engine needs major repairs. Partly the fault is mine that I trusted them without getting a second opinion from other mechanics but please do your due diligence when buying used cars from them.
Can't say enough about the staff and owners of Miller Hughes. In a world of no customer service anymore anywhere they show the industry how it should be done. They make buying a new truck what it should be! FUN AND EXCITING. Thank you guys!
Great business. From Robbie in sales to Miranda in leasing the overall experience was perfect. Our second vehicle with MH and not our last.
Change cars every year thanks to the team at Miller Hughes not to many dealers that give u this service. shane Bergeron was amazing to deal with took his time with me love my gt will be looking forward to deal with them again. Thanks shane !!!
What can I say about Miller Hughes Ford that has not already been said. What a fantastic experience. From the minute I walked into a warm welcome, to the day I drove away with my new truck, I had nothing but a positive experience. Robbie my salesman was very knowledgeable, took into consideration my needs and came up with the perfect vehicle for me, and what a sense of humour this guy has..."you killed me Robbie,".Holly took care of all the paperwork, all I had to do was sign the bill of sale. On pick up day he spent time going over all the features it had and made sure I was familiar with them all, and made sure I knew to call him if I needed to go over anything again, or if I was unsure of any of them. He introduced me to the service department and let me know they would help to accommodate any service around my schedule. I highly recommend Miller Huges and will certainly be returning in the future. Thank you Robbie for such a great experience
The staff here are wonderful and I had a great experience working with this Ford. Everyone is very helpful, kind, honest and knowledgeable. I really appreciated their transparency about everything so I knew exactly what I was getting into with no surprises.
Always a great experience dealing with the staff at miller Hughes thanks again Robbie for everything you do
Absolutely great experience. Team really works hard to get deals done and will truly do everything they can to make it happen very nice sale, service and finance teams great place to be. The dealership makes that car for me and if miller stays like this they have me as a customer for life.
Bought a 2023 f150 in April. Needed more towing power for our new camper but did not want to move up to a 3/4 ton. Larry helped us find a 2023 on the lot that met our payload and towing needs in an f150. Tows great and still gives a smooth ride when not towing. Our 2020 f150 was given an above expectation trade in so all around positive experience. Thanks.
I always have my vehicle serviced by Miller Hughes Ford. They make me feel I matter, as a valued customer.
On my way to Myrtle Beach from Montreal, I noticed smoke in my mirrors. There was transmission fluid leaking and it splashed all under my F150. I was near Cornwall and stopped at Miller-Hughes Ford. They checked my pick-up right away and found the reason why. Thank you so much Miller-Hughes Ford !
I went to Miller Hughes to buy a 2022 F-150 with a Black Appearance Package. Although I didn't end up buying a vehicle from them as the payment was a bit out of my price range, I felt that the sales manager went out of his way to try and get me the best deal he could, as well as explained all of the pricing in detail. I still may purchase a vehicle from them in the future, as I found that they have a very honest and straight forward attitude. I would recommend them to any of my friends and family.
The people of Miller Hughes are wonderful. After my older truck died, I looked everywhere for a good used truck and saw one online at Miller Hughes which is and hour and 40 minutes from my house. I emailed on a Sunday and was shocked when I received a reply since the dealership was closed. Richard Tessier answered all my questions and gave me his cell phone number and I drove there Monday morning to see the truck. There was no pushiness, no trying to "sell" me the truck and everyone at the dealership was very friendly. With the help of Richard and the lovely Molly Roy, I bought my beautiful new to me truck. At the end of the week, the truck was waiting for me detailed and spotless with a couple of gifts courtesy of Richard Tessier. Thank you Richard, Molly, and everyone who helped get my truck all ready for me. I would highly recommend Miller Hughes Ford! My only regret is that I don't live close enough to use them for all my truck service needs!
Highly recommend the team at Miller Hughes Ford! Smooth and easy transaction from beginning to end. No pressure sales. Robbie was great to work with again!
Great place, great ppl. Had a part recall, they picked up the car and dropped it off well within the time they said.
They even fixed my tire pressure as a courtesy.
Miller Hughes Ford was very helpful in helping me with my purchase of my Ford F150. Special thanks to Shawn Maloney, William Lang, Larry Ducharme, Matt Ferguson and the maintenance department.
Excellent service always! We've dealt with the whole team Miller Hughes for years and have never been disappointed.
Professional and friendly staff. As a female they didn't talk down or do any mansplaining. The courtesy shuttle was delayed and the service manager dropped me off at work himself so I wasn't late for work.
Very friendly staff good customer service, but make sure you do your own research before buying a new vehicle because on some point, but I think they miss some of the information I think customers should’ve known before they bought they are vehicle
Very friendly staff good customer service, but make sure you do your own research before buying a new vehicle because on some point, but I think they miss some of the information I think customers should’ve known before they bought they are vehicle
Miller Hughes Ford
At great place to send your vehicle for quality service by polite professional people with your safety in mind. I have been a customer for many years and I plan to continue to use Ford products and services.
Peter
Very satisfied with my sales experience at Miller Hughes Ford. I’ve been to other larger dealerships, and I have to say. It was much better dealing locally!!
Larry did a great job getting the truck i wanted, answered all my question. Wont hesitate to go back for my next vehicule or servicing
Will Lang was was my salesman. Was a great experience and have nothing but good things to say about the whole endeavor. Highly recommend.
The service staff were able to schedule my appointment at a very convenient time and the work was done professionally and quickly.
The whole team at Miller Hughes Ford is phenomenal. The people at every level are so pleasant to work with. The reception staff, the sales team parts and service department even the dreaded financial team all make you feel welcome and work with you to get the fairest deal possible.
I have to give a special shout-out to Will from sales. He is the anti thesis of every negative stereotype about car salespeople. Whether it was out first emails or phone calls I kept waiting for the moment I'd have to have a confrontation regarding something in the pricing or some hidden fees and it never happened. He was open and honest the whole way through and really felt like he was working with me to make my dream truck come true. If ever there was a car salesman who you'd want to have a beer with Will would be that guy.
I have to give a huge shout out to Matt and Matt for their amazing customer service. In the end I wasn’t able to make the deal, but they were so incredible and helpful I actually considered settling for less features than needed. It’s got to be really tough selling cars given the current stock issues and delays but the folks at miller Hugh’s really went above and beyond to help find me options. Thanks so much guys!
I always enjoy going into the dealership. I have a nice conversation with the salesman that sold me my car and he asks how it is going. The service team is fantastic they bend over backwards to try to make it easy for me. And they try very hard to keep everything clean and sanitized as well. I definitely would recommend Miller Hughes for anyone looking for a new car. I will definitely buy another vehicle from them!
I have my car serviced regularly at Miller Hughes. Everyone is friendly and attentive and prices are reasonable. I highly recommend them.
We bough a new Lincoln from Sam. He, along with Milly were extremely friendly, knowledgeable and helpful.
We have had servicing done here on our previous vehicle.
We will definitely recommend this dealership.
Talk about service with a smile, which was me smiling. The person picking up the vehicle was super friendly. I never has to leave the couch, and they brought the vehicle back sooner then I expected. I love this service. Thanks for providing it especially when gas prices are rising.
Again, great people, great service! Thanks Miller Hughes Ford! Can't thank you guys enough. I felt valued and cared for.