This was my 4th purchase from this dealership in the last 10 years and they hit a home run once again. Every time I come in I am treated respectfully, given space, not pressured and provided with excellent service from start to finish. I was offered a no hastle deal I could not resist again. They make it happen every time with ease and got me in and out without a lengthy wait. I will keep coming back as long as the service stays top notch as it is. Thank you especially to Art and Larry! You both rock
Working with Alvaro was one of the best car-buying experiences I’ve had. From the moment we walked in, he was friendly, relatable, and genuinely easy to talk to. What stood out the most was that there was absolutely no pressure or pushy sales tactics. They took the time to answer all of our questions honestly, listened to what we were looking for, and helped us find the right vehicle without trying to upsell us.
They made the entire process feel comfortable, transparent, and stress-free. Their professionalism, patience, and down-to-earth personality made all the difference. If you’re looking for someone who truly cares about helping you rather than just making a sale, I highly recommend working with them. I wouldn’t hesitate to send my friends and family their way. Thank you for making what can often be a stressful experience such an enjoyable one!
I had an excellent service experience at Sunrise Ford on June 26, 2026, for my 2025 Ford Escape's 7,500-mile service. The visit included an oil change, tire rotation, multi-point inspection, and completion of the liftgate hinge cover recall.
Jason Fuentes was outstanding from start to finish. He checked me in promptly, answered all of my questions, and kept me updated throughout the service. The technician also provided progress updates, which I really appreciated.
After I got home, I had a follow-up question about the recall repair. I left Jason a voicemail, and he quickly got back to me with a thorough explanation and even included a photo to help answer my question. That level of customer service is rare and truly appreciated.
Everyone I interacted with was professional, courteous, and efficient. It's clear that Sunrise Ford values its customers and takes pride in providing excellent service. I highly recommend Sunrise Ford and especially Jason Fuentes for anyone looking for a dealership that delivers outstanding customer care. I'll definitely be returning for future service!
I worked with Ryan to purchase a new Ford Bronco, and this was genuinely the most enjoyable vehicle-buying experience I’ve ever had.
I had done my research ahead of time, which helped, but Ryan made the entire process quick and straightforward. There were no hidden fees, no unnecessary complications, and everything was finalized in just a few hours. I’m used to spending 4–5 hours at dealerships and leaving drained and stressed about fine print, but this was the complete opposite, a smooth, efficient process where the customer’s priorities clearly came first.
We have young dogs at home, and the team worked hard to make sure we were in and out quickly, which I really appreciated.
Ryan has a warm personality, full of humor and energy, while still being extremely professional and knowledgeable about the vehicles. Most importantly, I felt like he genuinely listened and put my needs first throughout the process.
I would definitely recommend this dealership, and specifically Ryan, if you want a straightforward and more enjoyable car-buying experience. Doing your research ahead of time also helps speed things up and makes the process even smoother for everyone involved.
I had a great experience at Sunrise Ford! Our sales associate Ryan was super helpful and awesome to work with. I originally made an appointment to see a different car (2020 Fit EX) but it wasn’t quite the right fit. Ryan was happy to let me test drive a different Honda Fit and it was perfect! I’m very happy with my vehicle :)
This ford location had exceptional staff and service. I needed a part changed before I could head back home down to the coast. Staff immediately searched for my part ordered it in and had it installed right away. Ford here in the lower mainland is a joke and made me have doubts with this location. However small town people are just genuinely better people so we had a great experience.
Usually I am happy with the service but this time, when my car was supposed to be ready, they called to tell me they hadn't started it yet and it would be 2 more hours. I had my dog with me so couldn't really go anywhere once we'd returned from our planned activity. That was a long wait for me and the dog both. To their credit they let me know, but in my case we were still stranded for 2 hrs. A big recliner or 2 would help when the wait has to be extended.
My experience at Sunrise Ford was completely positive. There were no issues and the work was completed as requested. I was especially appreciative of the free wash that came with the service. I will continue to visit Sunrise Ford for my service needs. Thank you. Gary
The folks at Sunrise had my truck I purchased clean and shinny when I rolled in from the coast. They went right to work and got my Ford financing set up and my papers ready. Had one glitch later as my insurance was not quite right for my business, but was not really their issue. I had an issue with the balance on the front winter tires and rims causing a vibration problem in which one phone call and they looked after it. So I am quite happy with experience .See Colten and Dave and the front desk and you'll do fine.
Found a truck that I was interested in on Craigslist and contacted Clayton at Sunrise. Agreed on a price (sight unseen cuz I was in the lower mainland) and Clayton was very helpful even though he just had his wisdom teeth extracted. 😝 I drove up, liked the truck, Dave went through all the paperwork fairly painlessly and I was on my way!!
I'd definitely deal with Clayton again. Hope he stays with Sunrise!!
Eric G
The service department was very thorough on installing my summer tires
Also want to thx’s to the tech for loading and helping me secure my winter tires in back of my truck bed.
Can you tell me when your next oil change special will happen.
I always find the staff to be very helpful and do their best to work with you to get problems solved quickly.
Couldn’t be happier with my experience at Sunrise Ford!! They definitely went above & beyond to get me the car of my dreams!!
I would definitely recommend them to anyone who is looking to get a get a new car!!
Thank you soooo much to everybody who had a hand in getting me my very first brand new car...I appreciate it so very much!!
Great service. From Leon (owner) to everyone else on the team, they were all super friendly and ready to help at every stage. What a great place to do business. I felt very well cared for. Loving my new F150 truck.
I found Sunrise staff in sales to be courteous, enthusiastic, and helpful.
I am in my second Escape having stepped up to a 2017 model. This decision was based on my experience with the staff of Sunset service and also sales, as well as my driving experience with my earlier Escape, which is fun, economical and relaxing to drive.
I have no real complaints with either of my Escapes, which are ergonomic for my wife and me, with my wife being multiply handicapped and needs a vehicle easy to enter and leave. For us this is the perfect vehicle.
I have the 1.5 litre engine , which has plenty of power for me. Ride is quiet and smooth for this size car.
I am over six feet and while the space in front is hardly huge it is ,as I said ,ergonomic and spacious enough for me.
The updated Sync 3 dash technology is also a major improvement over the first iteration of this technology, not to say that Sync 1 was all that bad as reviews were wont to say.
I am happy I purchased my second Escape. I am delighted with it and the staff that sold it to me. Dennis.