Webbs Ford are always one of the best places to get service done on a vehicle. The staff in the service dept. are always friendly and helpful. They have a great place to relax while waiting for you vehicle and the coffee is always on. Absolutely no business could be better than Webbs Ford in Vermilion
We have been dealing with Webb's in Vermilion for a number of years, and have always received the best service! They have won our business, as we have closer options to deal with, but the drive is always worth the service we receive!
From purchasing vehicles to repairs, the staff is amazing! There has never been a question of integrity, I know when they say something needs repairing, that they are being honest not trying to make a dollar. All the staff is incredibly friendly, they communicate well and it is a pleasure to deal with all of them!
Highly recommend for all your Ford needs!
Webbs Vermilion has hands down THE best service department! The wonderful service manager and her crew always go above and beyond to help the customers to have the best experience possible! The whole dealership makes it their goal to make everything from purchasing and financing to service, the staff make things smooth and convenient for the customers. They don’t see you as a dollar sign there, they see you as a person! You can tell they are community based as soon as you walk in the door and see the familiar faces of the elderly community there just to enjoy the coffee and the environment because the wonderful staff always make it the best experience.
It was such a stress-free experience, buying my new Maverick here. The staff is incredibly accommodating and friendly . Thank you so much!
We have had amazing service from everyone at Webb’s. Last year we were looking to replace an older truck and went to dealerships all over Central Alberta Barrhead, Camrose, Edmonton and Lloydminster. None were as relaxed, approachable and low pressure as Webb’s. We purchased a used truck from them just over a year ago and had a small ongoing check engine light which they thought had been repaired prior to sale.
However, after having it for about a year and a little under 15,000km we had a check engine light come on. Rachelle got us booked in to look into the issue and it was determined that the catalytic converter was failing. When we returned for the repair (as parts needed to be ordered) a stud broke resulting in a need for a replacement turbo. Milt really stepped up and lent us a vehicle for the week while they waited for the additional parts and completed the repairs. We thought this was outstanding as we live in Edmonton. While I am sure that we could find a good dealership in Edmonton, I greatly prefer driving to Vermilion knowing that I’ll have a good experience every time. We have had a great buying experience and arguably more importantly the ongoing service experience has been excellent.
Thank you to everyone at Webb’s you always go above and beyond and it is greatly appreciated!
New F150 - first time I’d ever used the ac on our drive to Edmonton, and it was no bueno. Rachelle in service got us looked at right away - we were fixed and on the road in 20 minutes. Great service - thanks.
TAC
I have been a customer at Webb's Ford for years. Nothing ever changes, just Great Service and People. I highly recommend Webb's Ford to anyone looking for a vehicle.
I just called the service department to cancel my appointment for May 13th because my mechanic where I live can do it not only cheaper but I don’t have to worry about what I will do while I’m waiting and the lady on the phone seemed rude when I called and canceled her words were. Well I guess we will just send the parts back then. I was happy with Webb’s ford up until now
i stopped in on april 2, needing to get a quick-fix on my car to keep it from overheating.
the people at the service desk as well as the tech were super incredible fitting me in!!
thank you guys so much!!
Webbs Ford entire team is incredibly helpful, there service department is fast, reliable and extremely knowledgeable. There sales team is helpful and don't push more then you want on a vehicle. All around the webbs team is amazing I will continue to send everyone I know to webbs
The staff at the dealership do a superior service when I have either of my vehicles in need of repairs. Friendly, great communication and want to make sure you want to return is in the everyday normal routine -- I know many others that travel as far as we do and further to receive this superior service -- My new purchase was very fluent and communication was very good.( this was during the time of one year order times). They will see my business in the future.
Webb's is always awesome. I have never had a bad service experience there. I highly recommend them to anyone that has a Ford!
We bought an electric car last week and found ourselves losing 2km to 1km of range on the highway. Realized we weren't going to make it to Lloyminster on our charge, so searched desperately for the nearest charging station. Mike left the outdoor charger on for us and saved the day! We're so grateful. Highly recommend this spot, couldn't ask for friendlier staff or better customer service! 10/10
Travelling from BC to Saskatchewan in -33 weather. Our truck was having difficulty due to ice fog conditions so we decided to stop in Vermilion. The team at Webbs Ford fit us in immediately, treated our family like royalty (toys for the kids, lounge), and had us back our road trip within the hour. Thank you!!! Just Amazing 👏
The service crew at Webb’s is second to none anyplace else. I have had several vehicles though the shop there in the last year and there is not enough that can be said to the level of customer service provided here. I wish there were more then 5 stars to give!
I was traveling with my two kids and hubby from Winnipeg to Edmonton. we had an issue with our sunroof as we were passing through Vermillion. We stopped by Webb's Ford on Friday evening at 4.45pm. They were able to patch us up in 15min and back us to road. They understood our urgent situation, and they were welcoming for whole family. We were able to make it safely to Edmonton. Thank you very much.
I was traveling with my two kids and hubby from Winnipeg to Edmonton. we had an issue with our sunroof as we were passing through Vermillion. We stopped by Webb's Ford on Friday evening at 4.45pm. They were able to patch us up in 15min and back us to road. They understood our urgent situation, and they were welcoming for whole family. We were able to make it safely to Edmonton. Thank you very much.
I was traveling with my two kids and hubby from Winnipeg to Edmonton. we had an issue with our sunroof as we were passing through Vermillion. We stopped by Webb's Ford on Friday evening at 4.45pm. They were able to patch us up in 15min and back us to road. They understood our urgent situation, and they were welcoming for whole family. We were able to make it safely to Edmonton. Thank you very much.
Ryan has never given me a better deal in my life I think he is the best salesman I have ever met and should get an extremely large raise for how well he sold me that new ford.
If I was in town I'd go to the parts department and take Andrew a coffee and rub his feet. My new bestie. Super saved my a$$. He's in danger of giving Ford parts guys a good name. Thanks Andrew and Webb's!
From the day I pre-ordered, through until the day of pick-up, Darcy and Cindy made this unique country dealership experience the best purchase experience of our lives. You will get the true sense that your business is appreciated. A rare gem in a highly corporate and impersonal business world. Highly recommend!
Unreal customer service experience today. I was just in town for the day and they made sure I had everything I needed without having to worry about what to do next. Super grateful
Very friendly environment. Great dealership
A high quality dealership.
When our daughter's car life suddenly came to an end, we were left scrambling to find a reliable used vehicle that was reasonably priced...during a pandemic riddled with car shortages. Although Webb's had nothing on the lot for her, they had a vehicle perfect for us and so with a vehicle swap with our daughter, we were able to resolve our car crisis quickly. Thanks, Webb's Ford, for quickly responding, being open and transparent, and for your flexibility in so many areas. The people were very friendly and this was the most positive dealership experience I've ever had.
Daughter is going to school there and had a fender bender. Milt in service was awesome to deal with keeping me posted on repairs.
These are probably the nicest people in the world. We were driving through and had car trouble, and they worked with us, stayed open late, offered us room to hang out. I wish i could give them 10 stars, because they deserve it. Top notch work, amazing service.