The service went very well, right from the booking of the appointment, drop off of the vehicle and the pickup. All health concerns were followed. Well done.
I highly recommend this dealership for having a great staff, making you feel at home all the time. Thanks for Mitchell for walking us through the process and telling us all information needed before and after the purchase, having Renee offering their helping hands whenever there is more inquires needed. You have Chad answering questions very politely and in a way easily to understand. There’s Ashley and Arlene making all things smoothly purchasing the vehicle. Overall, their customer service is above and beyond.
We've purchased a few vehicles now from Revolution Ford Slake Lake, and there customer service never wavers. From the time you walk in you feel welcome and appreciated as a customer. Thanks again for everything!
We were very happy with the sales team at SL Revolution Ford. They went above and beyond numerous times to accommodate our work schedules to help my husband replace a truck lost by a highway moose accident. Thank you! He is again a happy Ford owner & driver.
Great service experience . Had my truck fixed and back on the road quickly. Leslie and Lane were awesome to deal with.
They solved the problem with the car. When I described what the symptoms were, they knew right away what the problem was with my 2015 Ford Escape.
I went to the dealership to trade my truck in for a new vehicle, I was told by the pervious sales manager that i would get a call back with an offer for my truck ....No call was ever made!!! Bought a new truck from the city
I was very happy with the vehicle i got with the help of Mitch, Ford Slave Lake. very helpful , kind and knowledgeable in his job. To all the staffs of Revolution Ford Slave Lake, Thank you so much for making my dream come true to have a vehicle I want to drive.. Surely I will recommend Slave Lake Revolution Ford to all my friends as a trusted Dealer of Ford Vehicles.
Had the oil changed. Everything was fine. The job was done as quickly as they said it would be done. They even did an inspection. All staff were friendly, polite and helpful. Waiting area and washroom were clean.
Traded my 2018 Chev Colorado for a 2020 F150 XLT, from sales to financing the Revolution team made the transition very easy. Great to deal with and very fair on prices. Great to be able to shop local.
I was in the market for a while and the great staff at rev got me into exactly what I wanted and at my budget that I had they were all amazing to deal with and understood my situation.
Easy to contact for Service appointment. Even offered pick up and deliver for my vehicle and it was great. Thanks Revolution Ford Slave Lake!
Renee is one awesome salesperson! I was treated very well by all the staff. Arlene (finance) and Terry (parts) were both very good to deal with, very accommodating. The F-150 is such a fun truck to drive, love my new truck.
Our family had a great experience in ford revolution slave lake. Their customer service is fantastic! A very friendly, helpful and knowledgeable staff especially the finance manager Ashley. We highly recommended it to our friends. Keep up the good work guys! Keep safe!
Three consecutive bad service experience. First, they said they check everything including the wiper that i asked them to replace, when i checked it, still the same old wiper blades. 2nd, they said that my tires had cracked and i need to replace it, i even get the service advisor and the mechanic who check on my truck to show me where are the cracks are, they cannot even find them. Then the mechanic said that he copied what he wrote from my previous service.3rd, they charge me for a labour that they said they did, just to check a certain issue without fixing anything on my truck..
.i even purchased my truck to them brand new and maintainance plan as well, but they still treat me like this.
If you cant trust them of minor stuff, how much more of major ones.
We will never deal with this company anymore!
welcoming friendly staff, that treat you like family. Helpful and informative.
Even tho we are having to social distance the service was great! Everyone I talked to on phone was very helpful! Also notice that when they went to take down some info in the truck they had a spray bottle to wipe down before touching anything! Doing a great job!
Best dealership and service center I’ve ever been to hands down. Staff are friendly and knowledgeable. I wouldn’t take my Ford anywhere else.
LOVE LOVE LOVING my new Ford Ecosport!! Thanks to all of the staff at Revolution Ford Slave Lake who helped me in the purchase of this zippy little beast of a car :) Thankful and Grateful for this experience... Sending a virtual hug during the Covid separation... Love and Light to all!
Very nice people, eager to help. Service department went above expectations to help me out and stayed passed closing so I would have my truck for work the next day.
Just bought a new vehicle a month ago for the first time and the staff at revolution ford went above and beyond to make this process as easy as could be for me! Everyone I dealt with was amazing and very helpful! Loved every bit of this experience and love my escape!
Excellent staff from all departments. Parts, Service, and Sales. Always see to the comforts and well being 6of their customers whether there for a part, an oil change or even buying a new vehicle. Just bought a new F-150 Platinum and the experience was smooth as always. Will always deal with Ford.
Revolution Ford Slave Lake did a great job finding the vehicle I was looking for. The sales team made me feel very comfortable while I was there. There was no pressure when it came time to make the purchase. I found the staff in all departments were very helpful easy to deal with.
The ladies in the sales were very helpful. Renee went beyond to get me the truck i wanted in a colour i liked. Andrea help me understand the features of the truck and where everything is. Arlene help me thought the finance part of the truck and paperwork to pay iff the vehicle that was total
I got one of the best deals I have ever gotten from this dealership. it was a great truck and served me well over the years. thank you for doing a great Job!
My issue was resolved in a timely manner. Friendly and helpful staff. I would highly recommend this place for your next service.
Nice place and great people working there if you like (Fords) 🤮🤧🤢😷😷😷
Lane in service took us right in when we had a problem. They found a different problem, called me and they fixed it. Great service!
It is always a pleasure to visit this dealership! On top of being very friendly, the staff I dealt with all knew their business inside and out. Renee and Mitchell were extremely helpful in the sales department and Arlene in finance was fantastic. I really appreciated the feeling of independence the staff's approach left me with. I never once felt pressured or badgered by salesmen but they were happily available to answer any questions I had. I feel that that is very important to share! The all-over customer service I received has definitely solidified my confidence that I will be a lifelong customer of Revolution Ford Slave Lake.
Friendly and courteous, Well informed about the vehicle we purchased.
Where up front with costs and extras, did not try to change the deal we negotiated on. Vehicle was delivered on time as promised with the extra work we needed before picking up our new vehicle. Thanks again to all the sales staff.
Forgot to put oil cap back on after a service I brought the truck to another ford dealer when my engine light came on the only thing every said was that they were sorry while I get that we are all human its a new truck and I would like to know that if they did indeed break it that they would be willing to fix it. but even after speaking to manager's they have not agreed to anything
The staff and management at Revolution Ford are very pleasant and fair to deal with. They are not happy until you are.
Everything was fine, the doors of the vehicle need more force than usual to close tightly.
Absolutely the best dealership I have ever been to. We had issues with a brand new truck leaking oil that we bought at a different dealership and Revolution (Slave Lake) Ford got us in the same day and went out of their way to get us back on the road within hours. Everyone there was very accommodating and helpful and had great attitudes. I can't say enough nice things about them and even though its a 4 hour drive, I will try and give them my business next time I buy another vehicle.
Excellent service, excellent staff. I'll be bringing my truck to this dealer for all service .
Brian at Revolution Ford was amazing to deal with! Him and the whole team were very helpful and knowledgeable. I will definitely be going back to purchase my wife’s vehicle. 10/10.
Great pre sale and post sale service. No problems and made the purchasing experience a pleasurable one. All staff were kind and helpful.
Never had a problem. Salesman an finance lady were very helpfull. Nice people to deal with
excellent service. very helpful and informative on my new truck and all the details of my transaction and payments.
I am thoroughly impressed with my Lincoln Town car.
My only concern is the new windshield that was installed before I bought it. A crack appeared in the windshield about three days after I bought it, the temperature was -40ish that night and I see no sign of any rock chips that could have caused the windshield to crack.
Other than that, I am in love with my car.
Robin Guild
Friendly staff and very helpful. The staff make sure a person is comfortable while waiting and they sit and talk to you.
Chad and Renee in sales are fantastic. Arlene in finance is great as well. Customer service is above and beyond. We won't go anywhere else for new vehicles and we highly recommended SL to our friends.
Brian and the staff in the service department were very helpful and accommodating, I was 5 hours from home and just as I got to Slave Lake my check engine light came on at 3pm on a Friday. Brian was able to have one of the technicians scan the truck and they were able to fix it before 5:30 Friday evening. Thank you guys for getting us back down the road in a hurry!
I have been going to Revolution Ford in Slave lake for many years because they are always very helpful. I contacted them on a Tuesday and I was picking up my new Ford on the Wednesday. I would definitely recommend them to all my friends.
I had some work done on my truck recently. When I got it back there was a dent on 2 separate pieces of chrome on the console. Nobody said anything about it when I picked the truck up. The next day I happened to look down at the console and seen them. So I went back to them and told them and they said oh yeah, when we mess up here we fix it and we have ordered the pieces and I guess we should have told you. A week or so later they phoned and said the pieces had come in and they needed my truck to install them. I asked the service guy, so their both in? He said yes. After the work was done when I picked the truck up I seen that they had only replaced one of the pieces. The other dent is still there although they managed to push most of it out. My truck is pretty new and is a 65,000.00 truck. I think when I take my truck in to be serviced that it should be returned to me in the same or better condition. If they screw up they should fix it completely. The previous owner of this Ford dealership screwed up something on my SUV when I took it down for servicing and never did fix it even though I took it back 3 times. I talked to the owner back then about it and he said to me, our guys would never do that, and if it ever fails you, you come talk to me about it and we'll do something to help you. Two or three months later he sold the dealership to the people that now own it. He knew at the time that he was selling it. These large sales don't happen overnight. He was just determined that it would not affect his bottom line. So his problem has now become my problem. I now have a vehicle that I don't dare take out of town because of that problem and I now have another vehicle that while the dent is cosmetic and quite small, I see it everyday and I shouldn't have to. If I was to sell it tomorrow how much would I lose because of a dent. The prospective buyer would think to himself that if he didn't fix that what else is wrong. I myself look at that dent and wonder what else did they screw up on that I can't see and when will that problem show up and how much will it cost me. The moral of the story: Most people are not honorable and cover up their screw ups instead of taking ownership for them and the new owners of this dealership are apparently cut out of the same cloth as the last one.