Extremely happy with our experience. The staff surpassed our experience each step of the way and helped us find a better vehicle than we had originally planned and at a better price.
I continue to be treated like family at this dealership. Everyone is very knowledgeable, friendly and helpful. I use parts, sales and service and they are all doing a bang up job.
Steve was wonderful and got me in an excellent vehicle extremely fast! Tiffany, the finance manager, did an incredible job at getting me an amazing rate and great monthly payment.
Had a key fob issue, called few days ago, service wanted to sell me a battery after I spend 116k on a brand new F350 3 months old, hung up obviously lol oh gets better. Called today asking for a oil change they close at 5pm. Service said they have an opening at 4pm I said perfect I'll make it, service then says oh wait I have to double check that 1 moment, comes back after 30 seconds and says mechanic got pulled off current job and put on something else, (YEAH RIGHT) lol bad Customer Service is exactly why I left Dodge after 30 years and am staying right clear of this dealership. Cam Clark Ford in Olds WAY BETTER
Absolutely outstanding vehicle purchase!! From the initial contact to driving away exemplary experience. Steve and team are simply the best.
Absolutely amazing team of individuals, great selection of vehicles and outstanding family-grade service. Highly recommend stopping in if you're looking at becoming a member of the Ford family.
Steve and Tiffany were an absolute pleasure to deal with, after a 3 hour drive to get there everything was ready (paperwork & vehicle) as promised!
If you’re looking for a vehicle I highly recommend paying Westergard Ford a visit!
Great group of people there service is unreal and they are quick to and on the ball. Steve is a fantastic sales person. I'm very pleased with the service I've been provided
I stopped in to get some information on a vehicle I was looking to purchase. The female at the service desk was absolutely amazing and went above and beyond to assist me.
Very rude sale service . Wanted to do a trade on a high value truck . Treat me like the worst human on earth . Do not deal with this garage! You can reply whatever you want ! This is false im not an exportator im from quebec CANADA and my vehicule isnt new its a 2021 and im a private ! There is no exportation in the deal we were supposed to do !
Steve and his team run a first class operation. I've had nothing but stellar service in both sales and parts & service departments. They also support the community in many ways! Can't go wrong shopping local.
Very friendly, knowledgeable staff. They will sit down with you and walk you through all the details and answer all of your questions. Easy to get your vehicle in for maintenance and inspections.
Very friendly, knowledgeable staff. They will sit down with you and walk you through all the details and answer all of your questions. Easy to get your vehicle in for maintenance and inspections.
Huge shout out to Steve & Staff for saving our family vacation. Vehicle broke down on the way to Drumheller & Westergard Motors not only provided compassion but also a courtesy vehicle and saved our day! Highly recommend this dealership with caring down to earth staff. Thank you for everything, greatly appreciated!
These guys are completely useless. Today i phoned their parts department and asked for an EGR valve for my 2001 Lightning, and the guy had to ask what make a 2001 Lightning was... why would i be phoning for anything that wasn't a Ford? And the lightnings were pretty famous for Ford... then he asked what motor was in it; there was only one engine in that generation of lightnings. to make it even worse, the part was going to cost $266 and take a few weeks, but i was able to get it for $60 on amazon for a Mastercraft branded part.
a couple years ago they couldn't tell me how many km their oil filters were rated for on a 2005 mustang.
i've never met anyone who has had a good experience with their parts or service department
Blew a rad hose outside of town on a Friday before a long weekend and the manager himself was able to take me in after hours, fix the hose and get me on the way. Thanks to him we had a really good weekend in Drumheller and made it back home safely. I cannot express my appreciation enough for Westergard Ford!
Its safe to say not all Ford dealership are created equal.... Fantastic service with Kaylin on getting information and parts for my nephews car. Would recommend this dealership for anyone with a Ford.
This is the best dealership I have ever dealt with. This is thanks to amazing people like Jerry and Tiffany. If you are looking for a vehicle do yourself a favor and go here. Outstanding experience. Thanks.
I didn't get a chance to be a customer, as they were so busy, I'm from out of town and needed service asap. BUT...I would like to highly praise the customer service I got from Kaylin. She not only texted me after hours, but also went out of her way to look up some possible issues that might be the problem!
She went above and beyond and I am so appreciative of this kind of service! If I lived here, you'd be my guys!
Solely because of her!
Thanks again Kaylin!🙏
Terry Hansen
Vancouver, B.C.
🤘😎
My vehicle (not a Ford) broke down in Drumheller and the staff there were the nicest, most helpful people. If you want a positive experience, you want to buy or bring your vehicle here. They went above and beyond. Thank you!!!!
The nicest young man helped me get my seat belt loose to buckle in my grandson. Thanks so much.. .sorry I didn't ask your name!
Fixed our Edge and the staff were outstanding. I'll be back.
I can’t recommend Westergard enough! The whole process front to back was above and beyond our expectations. Huge thanks to Steve and Tiffany for helping us with our new Bronco today. Dealing with you felt like the good old days, being treated fairly isn’t so common nowadays and it meant a lot to us. Seriously people.. take the hour and a half drive from Calgary for your next Ford. It’s worth it.
I have to say the experience with Steve and the team was excellent! They made sure to address any of my requests to make sure I was comfortable with the purchase. They made sure the car was delivered quickly, safely, and on time! I had also the chance to meet his father which was such a pleasure and glad he was a part of the process. Unfortunately, after taking possession I noticed a small problem with the window(happens with used cars). The situation was remedied with no hassle. It shows how much they still care about your post-purchase experience. As a small business owner, I really appreciate and value this quality of service. I highly recommend them and thanks again for everything!
Very happy with the service, made appointment and was serviced right on time, no delay.
After taking a very early morning drive from Calgary to Drumheller to drop my cat off to the vet for a major surgery... the tire light came on telling me I had a low tire. Just so happened that I was beside this dealership. I popped in and was greeted by Kaylin. Thankfully it was just low on air, they filled all my tires for me. I had my keys back and I was on my way home in no time, with no charge. In the grand scheme of things this was a very minor trip to a dealership... but to me the service was priceless. If I can, I'll be driving to this dealership for all my service needs. Treating a customer this well is how a business should be run!!! Thank you and keep doing what your doing!!
I had a tire going down and stopped by. The technician was most helpful. It was looked at and I was on my way in a very short time. Very friendly staff. Thanks so much.
Ok went in the Store Service Department with a code that was coming up on my truck. The lady didn't even put or even tried putting the code in the computer to see what it is. "Nope sorry sir you have to bring the truck in and we will hook up our computer" there is no such thing as getting service over the phone there.
Amazing service from Steve (salesman) and Tiffany (finance). They definitely went the extra mile for me on my deal. I traded in two vehicles used vehicles and received a more than fair price on them. The trade on my old vehicles and purchase of the new vehicle was so straightforward and simple. They made everything a breeze for me. 10/10 on customer service. If you’re looking for a great deal and amazing service, look no further!
The people there were very good to us. They all did their best to get us fixed and on our way. Would highly recommend them at anytime.
Awesome service.
Always fair. Friendly. Good parts, service and sales!
Great experience buying! Tiffany was very knowledgeable and up front. No hidden surprises. Great small town personable service!
Just picked up my third vehicle from this dealership. Steve and Tiffany are just wonderful to work with and always go the extra mile to give you a personalized experience.
Steve and his staff are some of the most trustworthy people I know. They are consummate professionals and I highly recommend them.
Outstanding service and staff
Im proud to shop local!
Helped install some wiper parts quickly
Great people to do business with Thank you westergard ford .. Best place to get your bed liner done (viking liner )
Excellent service. Very friendly, knowledgeable staff.
Excellent service department, sales department was very helpful
Always great service and friendly people.
Fixed our valve stem for free and quickly so we could continue our road trip. Thanks!
Great staff 👍 quick service
Very helpful.
Just bought a car from these fantastic people. Professional, delightful and super straight forward. The lovely gentleman even responded to my emails while he was on vacation. Great experience with Steve and Jay! Highly recommend them.
Fantastic friendly team!!! Just purchased our 4th vehicle from this crew.. Extremely satisfied. Thank you Steve and Tiffany!
Nice Friendly Staff . Good Service
Good services. Staff are quite warm. Easy to schedule a service.
I purchased a high end vehicle from Westergard Motors and was very happy with the experience. They took care of all the details and handled the transaction with great integrity and professionalism that can only come from years of experience. I would highly recommend this company.
Very nice trucks and SUV's