URGENT safety recall from Stellantis concerning an ABS software issue. These jokers refused an appointment, saying that the software update must be made when there are more than 15 degrees celsius outside 😂😂😂. In fact, all they do these days is they work day and night with all their staff to change summer tires with winter tires and they don't want to lose the dough ($$$$$). No recalls, no repairs, nothing, just changing tires. Shame on you!
I dealt with Justin Charbonneau at Girard and he was nothing short of amazing to deal with that went above and beyond every request that I had and answered every question promptly and without hesitation. He did everything he could to ensure he came to the table with the best deal possible when I was looking for a new vehicle. Highly recommend!
I dealt with Justin Charbonneau at Girard and he was nothing short of amazing to deal with that went above and beyond every request that I had and answered every question promptly and without hesitation. He did everything he could to ensure he came to the table with the best deal possible when I was looking for a new vehicle. Highly recommend!
I recently purchased this Dodge Challenger Hellcat Redeye Widebody. For starters, they never transferred my ownership warrantys as of now(purchased the care in June, we are July 10th). After purchasing the car, each communication with most employees was bitter, long and delayed. I was seeking the hood pins that came with the car and I was lied to and manipulated. I ended up receiving non factory hoodpins about a month later. After a month in Québec, you cannot go after them. It’s too late. I got the car inspected to discover there was an issue with the suspension. I wish I had bought my dream car somewhere else.
Great service and fun team!! Was definitely a good experience shopping and purchasing a vehicle with them. They even followed up with me to make sure i was satisfied and that i understood all the options! Thanks
Full review to come with images and detailed review of my experience with this dealership as I am getting my new vehicle on September 29, 2022
So far I am very impressed on my experience and will give a full review after my delivery has been completed
So stay tuned for it.
Update January 15, 2023.
So I will be honest and true on my experience at yet another Dodge Dealership. This Durango is my 3rd purchase directly from a Dodge dealership. My first two purchases at other dealerships were very far from spectacular. I was hoping that this time around would be a much improved experience. Since my purchase I have not heard one word from my sales rep or the dealership. Sales reps now a days are far from the ones that were around when my father bought vehicles. My experience prior to the sale felt rushed as the sales rep had mentioned that there was another buyer. Was also made to be felt that his time was being wasted, but I as all other buyers want the best purchase for their hard earned dollar. There were a few particular requested that I had prior to delivery. First request was to have the front driver side bumper misalignment be adjusted. This was never done. Please see the picture. Second request was to have the vehicle be fully detailed to have the scratches buffed out. This was not done due to a mistake in their scheduling of multiple vehicle deliveries. Third request was to have the vehicle tinted with legal tint in the front and limo tint in the rear. The front windows were not done but the rear was. I had to pay out of pocket to have the front done. I had chosen this dealership based on the google reviews. Based on the reviews I read I hoped that my experience would have been better than my last two purchases. So my truth. Yes better than my first two experiences at other Dodge dealerships which you can read my reviews. My 2 star review is based on pressure to sign, sales reps yes yes yes to demands to finalize a sale and yet still to be seen completed. Get everything written down.
Other defaults I mentioned to the sales rep but had no action done were the middle row LED on the passenger side being burnt out also the left ceiling vent missing a fin. I will post images once I get a chance.
In our car buying experience spanning over so many years and cars, Girard Chrysler experience stands out. Right from chat, to telephone interaction and then personal deal at the dealership, Sylvain acted thoroughly ethically and professionally. The fact the I and my wife went all the way from Guelph Ontario to Montreal to buy this used vehicle and are completely satisfied about this decision speaks a lot about the sales person and the dealership. Sylvain's colleagues Matt and Emile and the whole dealership team dealt with us as respected guests and the team went overboard to make us feel home and take back home a great vehicle at a great deal.
Would've put an extra star if it was possible!
Amazing service from the first step I took into the dealership. Bought a second hand Civic Hatchback and couldn't have done it without the help of the awesome people at Girard Automobile.
Ask for Max! He does his best to get you the car you need and is honest and very kind. A1 Salesman.
Also, very big thanks to Karine in the financing department. Very nice/Kind person and will take good care of you.
All in all, fantastic people and highly recommend!!
Would've put an extra star if it was possible!
Amazing service from the first step I took into the dealership. Bought a second hand Civic Hatchback and couldn't have done it without the help of the awesome people at Girard Automobile.
Ask for Max! He does his best to get you the car you need and is honest and very kind. A1 Salesman.
Also, very big thanks to Karine in the financing department. Very nice/Kind person and will take good care of you.
All in all, fantastic people and highly recommend!!
Full review to come with images and detailed review of my experience with this dealership as I am getting my new vehicle on September 29, 2022
So far I am very impressed on my experience and will give a full review after my delivery has been completed
So stay tuned for it
Bought a used Grand Cherokee . Amazing great car ! Very welcoming salesmen ( Maxime) . Transaction was flawless and vehicle was ready in no time and was given a set of winter tires on them . Had an issue with my brakes , the issue was dealt with immediately and resolved within a day from my phone call . Customer service A++ , that's how every dealership should operate. Thanks to Maxime and his great service . Highly recommended !
My Boyfriend bought a Subaru WRX. We got a great customer service. They were all very welcoming & friendly. Maxime was very professional, honest and accommodating. We were very happy with the service.
Horrible salesman. As soon as we walked in he was almost chasing us around the showroom. Then we told him I just bought a jeep and I live in Manitoba and we were looking for my mom who lives here in town. We had some questions about hybrids and three times he just kept telling us to go look somewhere else. He was very rude and arrogant. So I told him fine we will go buy our jeep elsewhere. So belligérant towards my elderly mother. You should be ashamed to work in public. Too bad for you because mom wants a jeep. Very ignorant.
Horrible salesman. As soon as we walked in he was almost chasing us around the showroom. Then we told him I just bought a jeep and I live in Manitoba and we were looking for my mom who lives here in town. We had some questions about hybrids and three times he just kept telling us to go look somewhere else. He was very rude and arrogant. So I told him fine we will go buy our jeep elsewhere. So belligérant towards my elderly mother. You should be ashamed to work in public. Too bad for you because mom wants a jeep. Very ignorant.
Service was professional yet down to earth to accommodate all types of customers. Good job to Jessy and his team for the great jeep. Thanks
Bought my new car here great service☺
Steve helped me to get the car I wanted. The best car dealership.👍
Jessy answered all of our questions super friendly! Made the car buying experience easy & stress free. Ended up leaving with a great car and a great deal 10/10 would recommend
Steve has helped me to get my dream car. I had an amazing experience and customer services from this car dealership.
I’m so happy that purchase my first car here. They are the best. They made sure they got me in a car that I wanted. They are very nice and understanding. All of the staff were great awesome.
This car dealership is amazing at helping you find the best cars at the best prices, and they will do their very best to help you get approved on getting it. They are amazing and have great customer service. If you’re looking for a car, this dealership is the place to go.
Bought the car from them. Great car and Price! This car dealership was very accommodating and delivered on all my requests. If you thinking of buying a vehicle check them out!
Just purchased a new vehicle from this car dealership and had an amazing and easy experience. They have gone out of their way to answer any questions that you have and are very knowledgeable about his vehicles.
They were absolutely amazing to work with. The staff made us feel welcomed and helped us meet all of our needs. I’d highly recommend coming to see them. Thank you for all of your help and the car dealership is wonderful.
Service impeccable 👌
Absolutely great experience with all team of Girard automobile Repentigny. Professional, friendly and competitive.
Tx again,
Worst dealer! Made me come twice for a car they DID NOT have in stock! They lied to me on the phone saying that the car I wanted was not in stock when it was available at the Brossard branch. Don’t come here if you want good service!
Great
Good deal...
Good deal...
Excellent service as usual. Used some the time to discuss my next purchase with Nicolas my friend.
Crooks and liars !!!!! do not go there for a car !!!!
Nice service
Friendly an great service!