Je vient d’acheter un ram 2019 warlock, j’ai fait affaire avec Bertrand Bouchard, excellent vendeur et surtout ne mais aucune pression sur l’acheteur. Merci MR. Bouchard pour cette excellent service. J’ai aussi fait affaire le directeur aux crédits , Sébastien Duhamel , une autre personne qui connaît très bien son travail. Merci à toutes l’équipe de shefford chrysler ce fut un plaisir de transiger avec vous.
Run away !! Long story short, put down a refundable deposit for an used car, but couldn't go through with the sale because of financial reasons. Communicated the issue to the Sales & Finance person I was interacting with during the process. Sent a text and an email asking for the deposit back to the Sales guy (Marc Beaudoin), but no response or refund yet even after 3 months. I'd stay away from this dealership if I were a potential buyer !
Perfect service!
I found the van I was looking for after a year searching other dealers with overpriced, bellow par, non inspected vans. Granby Chrysler had the lowest price of all and the van was in excellent shape . It had been inspected and worn parts were changed. I am a retired mechanic and I was amazed at the condition of the vehicle for the low price asked. The team were attentive and pleasant without pressure to buy. Just to set the record straight;
I read negative reviews about Patricia (who helped me with this purchase) before I went. She was sincerely the most compassionate and efficient saleslady I have ever met. A true pearl. She was absolutely professional. I concluded that the negative reviews were from people who were unhappy with their own lives and and who want to make others unhappy, "misery loves company". A big thanks to Dave in financing, another caring professional who made the purchase painless and enjoyable. Kudos to the whole team at Granby Chrysler for an outstanding experience. Your dealership is an example for all other dealerships and god knows they need it!
H.Bauer
Excellent service!!! Great place to buy your next vehicle!!
Very good service excited to leave in my new truck!
Best dealer to take care of cars
THE WORST EXPERIENCE with Anthony in sales and Daphnee Snyder I was suppose to buy a car that i have a deposit to reserve and all my information was really excited to buy the car the 1 day before I was suppose to pick it up they sold it to another client.
Stellar service, it was worth the 75km drive from home. Patricia,Marc & Jean Yves made sure I was well taken care of and listened to before and after getting me into my dream vehicle. Everyone who I received service from went the extra mile for me.
I highly recommend visiting and choosing them for your next car.
Thank you Granby Chrysler!
I’ve bought multiple vehicles from them and it’s always top notch great service!! I’ve never had any issues to date and will continue to buy from them!
I was impressed with the professionalism of the customer service that Marc has given to me. He went above and beyond to get us a deal that could be beneficial for our budget. I will recommend anyone reading this to not second guessing on going to them.
I bought a second hand Grand Cherokee from Granby Chrysler at a great price. The service department fixed up a couple of issues
I noticed during the inspection without question. I came from Montreal to get the car and would do it again. Trusted outfit.
The Team at Granby Chrysler was fantastic and made my experience absolutely positive. A great thank you to Bertrand.
Thanks Marc and Louis for the great service
Thank you Bertrand and Patricia. As always great service and price. Strongly recommend Granby Chrysler.
Purchased a car from this dealership after searching for one for a very long long time.
The staff were all super nice and easy to deal with and customer service was incredible.
Highly recommend buying your next car from here!
We came all the way from Ottawa to buy it and it was worth it.
Jist bought my Jeep Cherokee there. I had a good service from Bertrand. Very patient.
Thank you Pascal. A real pleasure dealing with you.
Thank you Bert! Great team!
Thank you Pascal! Great service! Strongly recommend Granby Chrysler
We week looking for à Goodyear used Ram 2500 Witherspoon low millage and a good price wasn't finding anything in the Brossard area so we started to look outside the box and found the exact truck at Granby Chrysler ! I totally love the way the salesman Pascal works no.pressure not trying to sell you options you don't want which is great between Pascal and the credit manager Sébastien it was a so nice to work with these two professionals we got the truck we wanted at the price we wanted with no hassles
I highly recommend Granby Chrsler to every one who don't want a hassle it has been the best experience we have ever had buying a Chrysler product
Cheers to you all at Granby Chrsler
George and Manon
Working all the way north in James Bay, I needed to upgrade my vehicle. After speaking with a few dealerships I decided to go with Pascal and Patricia at Granby Chrysler.
I just got the sense that I was dealing with someone honest (which was greatly appreciated). I also dealt with Sebastien for the financing who was a great help as well. Since I was working so far away, everything had to be done through phone calls and texts. I really appreciated the great teamwork involved. Everyone did their best (even if English wasn't their first language). All my questions were answered and no pressure was made on me. As I said, they were straight-forward and honest.
I will probably be back again when it's time to upgrade in 5 years. I would not hesitate to recommend Granby Chrysler to my friends and family :)
Pascal, and Sébastien were very knowledgeable, patient and helped us find the best car for us! Your professionalism and friendly demeanour was greatly appreciated, thank you! We drove two hours to reach this dealer since they were giving us the best price and seem to genuinely care. We couldn’t be happier and highly recommend this place!
Bought a new car, great service from Bertrand Bouchard !!!! Love my new Jeep.
They did not find my car problem...
When I contacted Bertrand Bouchard before the Covid-19 crisis struck, we had agreed upon a deal. However, with the dealership closing, based on government recommendations, and uncertain times, I decided to postpone my purchase. After Granby Chrysler resumed operations, Bertrand contacted me about another Dodge Ram 1500 Warlock truck. He was professional, efficient and not pushy. I respected his approach to doing business. We communicated in French and English, which was appreciated since English is my first language. Melanie Larouche had the financial logistics arranged in very satisfactory time. My experience at Granby Chrysler was highly satisfactory.
Kind and Curtius,and gave me good advice.
Friendly and knowledgeable service. Been customers for over 20 years: staff may change but always helpful and welcoming. Kudos to Bertrand Bouchard for making our latest purchase a fun experience.
Our salesman Bertrand Bouchard was very dedicated to our demands. He did not try to push anything on us. He was very honest from the get go.
Had a great experience with the dealership and the staff. All very kind and professional. I gave the salesman my budget amount and he found the vehicle that exceeded my expectations, needs and wants and was able to stay within the budget amount.
Sent my wife to go look at 4 vans here. Gave her a budget, all goes well. We make an appointment to pick up the car we get we are needed we sit down to sign all the paperwork. We are shown the carfax showing no reported accidents just like the one she was shown we she agreed to take the van. Then they ask us to sign a paper that we are agreeing to purchase and accidented car. This was never revealed until this point. They say we told your wife she says no they didn’t, the sales manager gets called over to go over the situation and he says we told your wife I said you didn’t he said they did I asked if he was calling my wife a liar he says take your down payment back and leave making my wife feel like she was in the wrong. We leave and we call her sister who went with her to the dealer as I couldn’t go and we have a newborn so She went to make it easier on my wife, so we ask her if they had mentioned anything about an accident she says no the carfax said no reported accidents. Very shady take caution. Sales manager or sales director is a nut job and has no respect for clients. End of story we are now going to another dealer. Just an FYI we were looking at a 2018 Dodge Grand Caravan
Just bought my second Ram from Granby Chrysler. Nico Brunelles was my sales rep both times. The first truck he sold me what I needed and didn’t try to up sell me. Second truck I already knew what I wanted. Very relaxed experience both times. Pascal Jean, the sales manager was pleasant to work with as well. No dealership is going to be perfect, but both of my purchases were memorable experiences. I always recommend this team to anyone looking for a new vehicle.
Good service.
I went there with my wife to see a car we did test drive ....but my wife didn't like it
the staff service were perfect , they were so friendly and honest...
Excellent services , équipe honnête !
Bon service, très bon vendeur
Ça ouvre à 8h00. Mon rendez-vous pour un simple changement d'huile est à 8h00. Ça fait 1h30 que j'attends. Je n'ai jamais vu un changement d'huile aussi long de toute ma vie.
Bon prix!
Super équipe !