Absolutely amazing staff! Worked with Ken and Tara and they were amazing with my veteran husband and took his mental health, wants and needs into consideration, and made the whole process enjoyable and as stress free as possible! Husband is so happy with his purchase and the experience! Couldn't thank the amazing staff enough!
We were referred to Weidner Motors by another Chevrolert dealership that didn't have the model we wanted in stock. We got there at about noon, had financing in place and went home with our brand new vehicle in just a few hours. The staff members we dealt with were all very welcoming and easy to deal with. Thank you Tara Barrett & Steve Alward and everyone else that had a hand in getting us out the door ASAP with our our new vehicle.
Update: got a call from the service manager and she told me to find a new dealership to work on my vehicle. They have no interest in insuring there work meets minimum standard in quality. If they can’t replace a door gasket replace correct I have little faith in them completing major repairs proper.
Bought my first new vehicle from here over Covid. Payed top dollar dew to “shortages”.
Received vehicle and was ok. Few months in needed warranty work. Brought in my vehicle and on pickup my child’s car seat had been removed and thrown in the back. With no idea how it was handled while removed from vehicle or warning that I would need to reinstall the car seat before picking up my child after picking up the vehicle. I probably should have known how to install it myself but had it installed for me to insure it was done right. So now I had to struggle for to long to put it in by myself. The work they preformed was stroppy and half a$$ed. they left glue all over my paint and the repair was not ideal.
Few more warranty issues and safety issues and was told they are all normal or not fixable. BS no new vehicle should do what mine does.
In again for warranty work. Got vehicle back. Had damage to vehicle. Had a dash cam installed so check if it was them for sure. Noticed it had be disconnected or card removed. They eventually agreed to fix the damage.
Brought in this week. Got vehicle back. All looked good. Driving down the road I noticed the dash cam loosely swinging. Mount was broken. Reviewed footage and tech couldn’t unplug it (as I wired to separate power source.) he struggles to try and unplug the power and then eventually shoves a bunch of rags around it breaking the mount. Weidners has surely let me down with there terrible service department and poor management. Still after the couple years we have owned the vehicle it still does not operate safely and how a new vehicle should be. Just keep getting told we can’t fix the issue you are having.
I highly recommend Weidner Motors to anyone!!! Their exceptional service, expertise, and dedication to customer satisfaction have earned my trust and loyalty.
Long story short: I unknowingly purchased a vehicle in Drayton Valley with extremely serious electrical problems to say the least; the car would stall intermittently, etc, etc, however, thankfully their team was able to somehow solve all the issues.
Thank you Ron in service for the amazing customer experience!!! You truly went above and beyond to ensure customer satisfaction!!!
Also, last but not least, thank you so much to Dave and his team!!! Dave you are an outstanding mechanic!!! You really did make the impossible, possible!!!
It was such a big relief that you were able to solve all the electrical(wiring) issues on my car! I truly cannot express how thrilled I am and how greatly it was appreciated!!!
Weidner Motors went above and beyond to find my new vehicle. With all of my requirements set out we managed to find a perfect fit.
Weidner -
Steve was fantastic- just purchased a new truck. amazing with every aspect of a sale. Everything explained
General Manager Josh was very informative and always there for any questions.
Tara in Finance - didn't not miss one pc of information from start to finish. Tara went above and beyond.
Weidner is absolutely the small town atmosphere
Service department goes above and beyond - I have been going to Weidner for the past 2 1/2 years for oil changes and any service on my old truck. Amazing crew in the service department
would give 10 starts for service on every level
thank you to you all :)
Dealing with Steve Alward was a great experience! Thank you Steve for taking the time to go over all the options!
Keep up the good work and if we are in the market for a vehicle will give you a call!
I had a great experience with this dealershp, the vehicle that initially interested me was sold by the time I got there, but Steve worked very hard to find a vehicle that suited my needs. Tara in finance was friendly and got me approved fast. Everyone I met was super friendly, would definitely recommend 10/10!
Blayne, Josh and Tara were amazing!! Thank you all so much for helping me find an amazing vehicle. All 3 of you went above and beyond for me and I am so grateful for that so thank you again!!
Marc was available for every question we had. Not only that,, he advised us on the pros and cons of the 2 vehicles we were interested in, leaving the choice to us, with 0 pressure. Amazing salesman he is. I recommend to call and speak to MARC for your car purchase needs. You won't be disappointed. Way to go Marc.
Thanks again.
After dealing with several unscrupulous sales people over the years, I have found a salesman from a trusted contact !
I have never seen honesty and incredible integrity in a salesman as I have with Marc-Andre Auclair!
I spoke to Marc about the vehicle I was looking for and he delivered the straight goods on what he knew and any other questions he researched and reported back to me.
We are very happy with the vehicle we purchased and the fast efficient service on the last minor details!
I would very happily recommend Marc and Weidner Motors to anyone!
Justice went above and beyond helping me out while I was on a hunt for a new vehicle, he was so great with me and my kids! I would recommend anyone who is looking for a new car head out and chat with Justice, he was very knowledgeable, friendly and dedicated!
Pete's Auto Service Inc had an excellent buying experience @ Weidner's. Knowledgeable staff that listen to your needs and help you achieve them. Low pressure sales staff. Thank you to Blayne, Tara, & Justice
Just bought a truck from Weidner Motors today. Their team is absolutely amazing. A huge thank you to Justice and Tara for all your help. If you are looking at purchasing a vehicle I highly suggest going in and talking with them.
Had an amazing experience with the service department at Weidner. I booked my vehicle in for a brake inspection after hearing some noise coming from my front brake. Half an hour later, my vehicle had been inspected, no damage done by the rock? that created the sound. The service tech explained and showed me what condition my breaks were in, which gave me peace of mind. Excellent service from all involved.
BEST Dealership in Alberta, no "bull" just real people doing the best they can for their customers. A true bright light when compared to other dealerships.
This review reflects on service only, as I had an amazing experience with sales and finance. TL;DR: I'm tired of buying new vehicles and having them in the shop more than my beaters and paying for stuff I shouldn't. After today, myself or anyone I know will no longer deal with this business. I have purchased 2 new vehicles from Weidners in the last 14 months. The first being a new Equinox that had issues after the first few months when cold weather hit. I took it in almost weekly over 3 months to deal with the same issue that was never resolved. I then purchased a new Blazer which immediately needed a new headlight and seemed like it was a big deal to be covered under warranty. I took it in for the first oil change and asked for a tire rotation. I was refused the rotation due to the front tires being better condition than the back. I questioned the oddness of this (being it's a front wheel drive) at that time but nothing came out of it. I noticed the back tires were wearing bad on the outside and booked it in to be looked at. It was found that the whole vehicle was out of alignment in front and back. I was charged for this alignment and was told I should purchase a new set of tires from them. I argued this and brought up the previous rotation request that was denied, where this could have been diagnosed earlier, but was told there was "Just nothing they could do". As stated previously, I will not be back here in any capacity.
I highly recommend this dealership and its staff. I was left stranded on Friday evening a half an hour before closing and not only did they actually have the part in stock for my radiator troubles but I was able to get a technician to come out and repair me on the side of QE2 with my RV on the hitch behind me, my dog and my kid in the back seat, and a rather perplexed wife of staring at me. These guys went above and beyond the Call of Duty, had me back up and running, and on our way to our holiday once again can't say enough good things about these guys.
Received 5 star service from this service department. Everything was prompt and professional. I was heard, the situation dealt with and my car back to me quickly...without a fuss. Most often my dealer experiences are painful. This dealership is worth trying!
Tried reaching out to see if they could help me inquire about an in stock vehicle. Was texted promptly by a friendly employee who collected my information and said they'd pass it on to the sales department. Never heard back, and followed up again at the end of the day. Was told that it was passed along and someone should follow up. Never heard back the next day either. I guess they are not interested in making a deal! I won't stand for having to chase a dealership for their business, there are plenty of other dealerships that want to earn that business instead.
Salesman Ros came in on a day off to help me finish my purchase . Management caught a discount to apply . Highly recommend.
They are accommodating people easy to deal with specially salesman Rob. Thank you weidner motors lacombe for the 2022 chevrolet malibu
Excellent staff here. Friendly and willing to explain the whole process. Worth checking here if you're thinking of getting a vehicle in the near future
Had service done here a few times now and they have been beyond incredible. We had one small issue and the service team and manager were fast and great to deal with in resolving it.
Thank you to the team at Weidner Motors!
Great business to work with.
Will continue to work with them on our suv.
Excellent small town dealership! Great people, polite, honest and trustworthy! i would recommend them to anyone. Thanks Ken and Tara for making a great stress free experience.
Very friendly and helpful
1000% the best dealership we've ever dealt with. Whether it's a big or small repair, a simple oil change, or a quick call to ask any question, Weidner Motors and its staff go above and beyond each time. Their kind, knowledgeable, and professional service staff make bringing our vehicles to them an easy and happy experience. We will continue to make the drive to Weidners for the small town amazing service they provide. Big shout out to Lindsay, Ron, and Doug
Just bought my second vehicle from here in 5 years. Love this dealership! I find them honest, low key and willing to go the extra mile to please.
They may be fine to buy a vehicle from. As soon as you have any sort of warranty work, they will weasel and wiggle their way out of absolutely everything. Will NOT deal with them ever.
We were on our way home on QE2 & just before the Lacombe exit I heard a noise & wasn’t sure what it was. There was a big truck in front & I wasn’t sure if it was something with it. I checked my gauges & my voltmeter seemed a bit low. I hoped I hadn’t thrown a fan belt so I decided to take the exit into Lacombe. I knew I wouldn’t be able to run too long on just my battery. I pulled over in town, opened the hood & saw that the belt was still on & tight but I didn’t necessarily trust the alternator or the battery. We discovered Weidner Motors which was open until 5 pm & luckily we were there just before 4. They were exceptionally accommodating, friendly & professional. Lindsay & Erich had us checked in & out & back on the road in less than an hour & with a new battery.
Thank-you Weidner Motors Ltd. for the exceptional service.
I have never had such good service EVER
Lindsay the service manager made time to talk to me, and not just explained the problem, but helped me to understand a problem I had over a year ago with another dealership.
The shuttle was prompt
I got great and regular updates
I went in worried about getting taken advantage as a younger female, which happened the last time I went to a mechanic and instead didn't pay a dime and understand not just what was wrong with my car but what caused the problem so that I could correct the cause of the problem. I wasn't oversold, and their work was beyond efficient.
Definitely earned themself a customer for life. I couldn't be happier.
Bought my first truck from Brandon 3 weeks ago. A HUGE thank you to him for all his amazing service, he was very friendly, informative and so helpful. Thank you again for all your help, we will definitely be recommending you to all our friends/family.
Another thank you to Tara for all your financial help 🙂 you both gave us an excellent experience.
Bought my first truck from Brandon 3 weeks ago. A HUGE thank you to him for all his amazing service, he was very friendly, informative and so helpful. Thank you again for all your help, we will definitely be recommending you to all our friends/family.
Another thank you to Tara for all your financial help 🙂 you both gave us an excellent experience.
Amazing service every time I bring my car in. They go above and beyond and I always leave feeling as though my concerns were heard and my car is safe.
Ken Sold me a Nice 2012 Yukon. Ended up having a few issues that no one noticed, me included.
They made sure they helped me out as much as reasonable possible to make sure I was happy with my purchase! Even though it was a few months down the road that these issues popped up, and they weren't required to do anything for me.
Just had my truck in for a bunch of recalls. I also run an automotive shop in Lacombe, and it was nice to be on the other end of great and reliable service. They didn't try to push any other services, or products on to me, just did what I asked. Thanks again guys, and I now know where to come when it's time for a new truck.
Nice to deal with a family owned and operated business these days , no high pressure sales or gimmicks just a
fair and honest deal. Wish I would have found you years earlier and dealt with you !!
Many more years of success to you KEN and Weidner Motors
10 Stars
Thank You
Bob Shandro
I have been taking my Grand Prix here for the past couple years (my parents many years before me as well) and I will not stop bringing it here anytime soon! They know my car and they always do a good job. Last time I brought it in for an oil change they noticed my wipers needed to be replaced and that rodents had gotten into some filters. They called me and asked if they could replace the filters, I missed their call as I was at work, and called again about a half an hour later and said they replaced it for me any ways since it wasn't the best to breathe that in. This just goes to show that they care not only about my vehicle but also about my wellbeing. On top of all that they didn't charge me any extra labour costs for the filter and wiper replacements AND were done everything in less than an hour. They gave me a great deal and made my day a bit brighter. Talk about excellent service!! Thank you for keeping my family happy and for keeping my nearly 14 year old car in mint condition!
Ken and Donna were a pleasure to deal with this past week as I purchased my first vehicle from a dealership. I had been dealing with several dealerships in Edmonton and Calgary, and the experience with these folks was night and day.
As a younger guy purchasing my first vehicle from a dealership they made it easy. They answered every question I had and made sure that I understood everything about the deal before signing and driving away. I would absolutely recommend buying from this business they were great throughout the whole process.
We had the pleasure of dealing with Alex and Donna yesterday purchasing a truck. Best experience we have had at a dealership in years!! You can not beat the small town dealer feeling!! Check them out you will not be disappointed.
I highly recommend seeing Alex at Weidner Motors. He was fantastic to work with and got me into the jeep I wanted.
Driving today on highway, my truck lost power, permitting to drive only 20km/h, luckily I wasn’t far from Lacombe, I decided to call for this dealership, of course they didn’t have any free window just for someone who wants to come straight without appointment, but because they’re great team and professionals I was able to bring the truck. In an hour I had my truck fixed and back on highway. GM 3500, diesel. They explained me next: due to cold air (at that moment was minus -28 Celsius) plus moisture from snow the,, air sensor flow ,,froze. Thanks again
Just bought a great truck at Weidner Motors. Alex and the rest of the crew there were fantastic and very helpful. Everyone was easy to talk to and very service minded. Thank you Weidner Motors! If anyone needs a vehicle, make sure you go see Alex!
What an experience! I found the truck of my dream and within a few days. I was driving it home..Excellent, friendly thorough service ..I would highly recommend buying your next car or here.
Best dealership by far they have helped my.husband and I multiple times and I appreciate them so much.
Good srevice
One of my worst and most unprofessional experiences I've had within a professional corporate environment in 22 plus years. From out of Province, I talked over email/phone/text with 36 year employee Ken and attempted to purchase a used vehicle unseen and was told on multiple occasions my offer would not be accepted by the manager even before asking him. Being told it's "priced right". All while offering to pay my own freight to get the vehicle to my Province of BC. In text a racial slur was used leaving me to feel very uncomfortable. When I contacted the manager Blayne Weidner, namesake of the 60 year family business, attaching the screenshots of the texts to my email he did apologized but made excuses for the insensitivity. When I told him I had lost trust he did nothing to regain it and earn my business. I made 3 solid and educated offers and they never moved 1 cent. I am left flabbergasted with my experience and in disbelief of how they've maintained a business for so long especially with one of North America's big 3 like Chevrolet.
Not only did they lose my trust and business but Chevrolet lost it as well. I bought a Lincoln. I got way more vehicle with less kilometers and more bells and whistles, at a much better price.
Thanks for supporting the community!
This location has been amazing, this past weekend I was travelling from Edmonton to Calgary for a wedding when my rental car had a mechanical failure... Running out of time, I was able to barely roll into this locations parking lot from the highway and the staff were extremely helpful. They got me into one of their own locations rentals and off to the wedding, to which I showed up on time!
Couldn't further recommend these folks, they were kind, helpful and empathetic to my situation. Small town feel of integrity. I worked primarily with Dave Weidner himself, couldn't have more respect for the man.